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TRAINEE TRAINING CHECK LIST

FB DEPARTMENT

Name : ________________________________________________________________

KTP No : _________________________________________________________________

Mobile Phone : _________________________________________________________________

No Subject of Training Date Trainee Sign Trainer Sign


1
PROCEDURE IN AND OUT OF THE HOTEL
2
UNIFORM PICK UP PROCEDURE
3
ATTENDING BRIEFING WITH SUPERVISOR
4
BANQUET AREA ORIENTATION
5
EQUIPMENT ORIENTATION
6
HOTEL FACILITIES ORIENTATION
7
GENERAL POLICY AND PROCEDURE
8
LOST AND FOUND PROCEDURE
9
JOB SAFETY PROCEDURE
10
BANQUET SKILL KNOWLEDGE
11
HOW TO READ BANQUET EVENT ORDER
12
TYPE OF TABLE SET UP
13
TYPE OF SERVICE
14
HOW TO STEAM THE LINEN
15
HOW TO APPLY CHAIR COVERS
16
HOW TO COMMUNICATE WITH CLIENTS
17
HOW TO CHECK CLIENT SATISFACTION
18 HOW TO RESOLVE GUEST PROBLEMS

19
KNOWING VENDORS PROCEDURE
20
HOW TO COMMUNICATE WITH VENDORS
21
HOW TO RESOLVE PROBLEMS WITH VENDORS
22 DOUBLE CHECK MEETING VENUE

23
PREPARING COFFEE BREAK
24
HOW TO MAKE COFFEE AND TEA
25
HOW TO MAKE COLD BEVERAGES

1
TRAINEE TRAINING CHECK LIST
FB DEPARTMENT

26
SERVICING COFFEE AND TEA
27
SERVICING COFFEE BREAK
28
SERVICING BUFFET LUNCH
29
SERVICING BUFFET DINNER
30
SERVICING WESTERN SET MENU
31
SERVICING CHINESE SET MENU
32
HOW TO CARRY PLATES
33
HOW TO CARRY ROUND TRAY
34
HOW TO CARRY OVAL TRAY
35
HOW TO INSTALL AUDIO SYSTEM
36
HOW TO INSTALL SCREEN
37
HOW TO INSTALL PROJECTOR
38
HOW SET UP THE MIXER
39
HOW TO SET THE LIGHTING
40
HOW TO DOUBLE CHECK THE SOUND SYSTEM
41
HOW TO SET WIRELESS MICROPHONE
42
HOW TO ESCORT GUESTS
44
HOW TO TAKING ORDER ALA’CARTE MENU
45
HOW TO PICK UP PHONE
46
HOW TO HANDLE RESERVATIONS MEMBER GOURMET
47
HOW TO HANDLE ROOM SERVICE

This certifies that the above mentioned DW has successfully completed above subject Training

DW’s Signature Date Trainer’s Signature Date

Manager’s Signature Date

Once the training is completed, the original document to be kept by Department concerned. The soft copy to be saved in
L/#TEAM/HR/DAILYWORKER TRAINING CHECK LIST. The hard copy to be handed over to the DW.

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