National Highways Authority of India: Salaipudhur - Madurai Tollway Limited

Monthly Progress Report – December’2020
NATIONAL HIGHWAYS AUTHORITY OF INDIA

(Ministry of Shipping, Road Transport & Highways)
SALAIPUDHUR - MADURAI TOLLWAY LIMITED

Tolling, Operation, Maintenance & Transfer of Madurai
Kanyakumari Package 03 from Km.116+500 to Km.180+000 of
NH-44(Old NH-7) in the state of Tamil Nadu on TOT Basis
MONTHLY STATUS REPORT – DECEMBER’2020

Client
National Highways Authority of India,
PIU-Madurai
Independent Engineer
Bloom Companies LLC, Tirunelveli
Submitted by,
Concessionaire
Salaipudhur – Madurai Tollway Limited
Tirunelveli
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TABLE OF CONTENTS
Chapter Content Page No.
Chapter 1 The Project 03
1.1 Project Details 03
1.1.1 Project Highway Map 03
1.1.2 Salient Features 04
1.1.3 Major Project Facilities 04
Chapter 2 The Concessionaire 05
2.1 Scope of Work 05
2.1.1 Operation Management 05
2.1.2 Maintenance Management 05
2.1.2.1 Highway Maintenance 05
2.1.2.2 Incident Management 05
2.1.2.3 Environment Management 05
2.2 Concessionaire Team and Contacts 06
2.3 Provision for User Services 07
2.3.1 Ambulance 07
2.3.2 Route Patrol Vehicle 07
2.3.3 Crane 07
2.3.4 Highway Emergency Contact Information 08
2.4 Establishment Contact Details 08
Chapter 3 Toll Operation Management 09
3.1 User Fee Details 09
3.2 Monthly User Fee Collection Data 10
3.2.1 Single Journey Traffic 10
3.2.2 Return Journey Traffic 11
3.2.3 Single Journey for commercial vehicles registered within plaza district 12
3.2.4 Monthly pass for 50 single journeys in a month 12
3.2.5 Monthly pass for local personal (Non-Commercial) 13
3.2.6 Single, Return & Local RFID Journeys 14
3.3 Traffic Data & PCUs 15
3.4 Forced Exemption Vehicles
16
Chapter 4 Highway Maintenance & Incident Management 17

4.1 Highway Maintenance Activities 17-20
Chapter 5 Emergency Route Operations 21
5.1 User Services & Accident Data 21
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Chapter Content Page No.
5.1.1 Ambulance Services 21
5.1.2 Crane Services 21
5.1.3 Route Patrol Services 21
5.1.4 Highway Helpline 21
5.1.5 Incident Management Photos 22-24
5.1.6 Accident Statistics 25-26
5.1.7 Cumulative Accident Statement for the current month 27
Chapter 6 Road User Complaints 28
6.1 User Complaints-1033 Helpline 28
6.2 User Complaints registered at plaza 29-31
Chapter 7 Site Visits 32

Chapter 8 Independent Engineer’s Team & Contacts 32
Chapter 9 Site Photos 33-52
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Chapter 1: The Project
Madurai to Kanyakumari Section is a full-access controlled highway that interconnects Major National
Highways around Madurai-Kanyakumari, covering a distance of 243.170 Kms from Samayanallur via Tirunelveli and it
ends at Kanyakumari on NH-44 (Old NH-7). Constructed as part of the National Highway Development Project to
decongest the city of transiting vehicles, the highway interconnects NH-49E, NH-45 and NH-7A and it covers five Districts
Madurai, Virudhunagar, Tuticorin, Tirunelveli and Kanyakumari.
Madurai to Kanyakumari highway section is a part of National Highway No. 44 (Old NH 7) in the State of Tamilnadu. It is
one of the Projects comprising of 9 National Highway stretches (Bundle-3) on Toll Operate Transfer (TOT) Mode.
The Site of the four lane divided Project Highway starts at Km.116+500 of NH-44 (Old NH 7) and ends at Km.180+000 of
NH-44 (Old NH 7) in the State of Tamil Nadu. Having a user fee toll plaza at Km.125+780. The total length of Project
Highway is 63.5 Kms. This project will be for Toll, Operation, Maintenance and Transfer from Km.116+500 to Km.180+000.
1.1 Project Details
1.1.1 Project Highway Map
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1.1.2 Salient Features
Tolling, Operation, Maintenance & Transfer of Madurai

Project Kanyakumari Package 03 from Km.116+500 to Km.180.000 of
NH-44(Old NH-7) in the state of Tamil Nadu on TOT Basis
State Tamilnadu
National Highway No. NH-44 (Old NH-7)
Project Stretch Km.116+500 to Km.180+000
Length of the Project 63.5 Kms.
Authority/Client National Highways Authority of India
Independent Engineer Bloom Companies LLC
Concessionaire Salaipudhur – Madurai Tollway Limited
Date of Concession Agreement 27th December, 2019
Location of Toll Plaza Km.125+780, Salaipudhur Tollplaza.
Appointed Date / Toll

00.00 hrs of 20th October 2020
Commencement Date
Concession Period 30 years from Appointed Date
1.1.3 Major Project Facilities
S.No Item Details
1 Main Carriageway (4 lane) 63.5 km
2 Toll Plaza 1 no.
3 Major Bridges 5 nos.
4 Minor Bridges 17 nos.
5 Pipe Culverts 86 nos.
6 Slab / Box Culverts 24 nos.
7 Road over Bridges 3 nos.
8 Underpasses 16 nos.
9 Major | Minor Junctions 3 nos. | 31 nos.
10 Bus Bay/ Bus shelter 24 nos.
11 Truck lay bye 2 Nos
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Chapter 2: The Concessionaire
2.1 Scope of Work

The scope of work includes Tolling, Operation, Management, Maintenance and Transfer of the Project Highway during
the Concession Period in accordance with the provisions of the Concession Agreement.
2.1.1 Operation Management

The Concessionaire is operating one toll plaza at Km 125+780 that houses the operation management staff, all necessary
equipment, accessories, servers, software and other communication devices. The main objectives are to collect and
record the traffic data on regular basis, counting and classification of the vehicles and collection of user fees from the
vehicles passing through the toll plaza.
2.1.2 Maintenance Management

The Concessionaire is also administering the maintenance management of the Project Highway and the other facilities
through an experienced staff. Also, the maintenance management team monitors different maintenance aspects
(detailed below), through its mobile units patrolling on a continuous basis throughout the project corridor. The
maintenance team is primarily looking after the following maintenance aspects as per the maintenance schedule laid
down in the Annual Maintenance Programme.
2.1.2.1 Highway Maintenance

The objective of (project) Highway Maintenance is to maintain the safety, durability and functionality of the (project)
highway throughout the concession period. This contains regular Routine and Preventive Maintenance for the corridor
carriageway and project facilities. Broadly, it will include maintenance of the carriageway, road furniture, buildings, crust,
shoulder, slopes, side drains and cross drainage works.
2.1.2.2 Incident Management

The Incident Management is aimed to take immediate response measures to any incident occurring on the corridor.
Route patrols and surveillance, first aid, basic ambulance assistance, cranes and road safety works are part of these
services.
2.1.2.3 Environment Management

The basic objective of Environment Management is to preserve and protect the compatibility of the road system with the
environment. The activities related to this are project horticulture including requisite planting and maintaining of existing
trees, plants, shrubs and other suitable vegetation in the median and right of way.
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2.2 Concessionaire’s Team and Contacts
Name Designation Location Mobile No.
Concessionaire’s Key Personnel:

Mr. AMBATHI SRINIVASA Project Head Kappalur Office 7892940345
KIRAN KUMAR
Mr. SIVAPERUMAL Deputy Project Head Tirunelveli Office 9047006757
ARUNACHALAM
Mr. SWATSLIN JEBARAJ Construction Manager Tirunelveli Office 9360450005
Mr. CHEJERLA GANAPATHY Manager – F&A Kappalur Office 8058444004
REDDY
ASSISTANT MANAGER- Tirunelveli Office 9843084111
Mr. ASHOK KUMAR R
MAINTENANCE
Mr. RENGADURAI EXECUTIVE-MAINTENANCE Tirunelveli Office 9677430202
RENGANATHAN
Mr. SATHYARAJ SENIOR SUPERVISOR- Tirunelveli Office 7598313016
MAINTENANCE
Mr. SAM ANDO L SENIOR SUPERVISOR- Tirunelveli Office 9500290945
MAINTENANCE
Mr. SELVAPRABHAKARAN SENIOR SUPERVISOR- Tirunelveli Office 8144987878
MUTHU KARUPPIAH MAINTENANCE
Mr. PANDI MANAGER-TRAFFIC & ROAD Kappalur Office 9445973642
SAFETY
Mr. SIMHADRI SHIV KUMAR Plaza Manager Salaipudhur Toll Plaza 8074031075
Mr. DYAVANAPALLI VAMSHI Assist Plaza Manager Salaipudhur Toll Plaza 8328273166
Mr. MANAGER-TMS/IT Salaipudhur Toll Plaza 9597527759
ANGALAESWARIMYNTHAN
Mr. ARULMURUGAN RASU EXECUTIVE-IT Salaipudhur Toll Plaza 7010616755
Contractor's Key Personnel:
Mr.S Dhandapani Project manager Kappalur Office 9629713222
Mr.A Kannadhasan Maintenance & Safety 9566341151

Kappalur Office
Engineer
Mr. Manoj Yoganath Incident Manager Kappalur Office 8754013248
Mr.Selvakumar M Site Supervisor Salaipudhur toll plaza 9994583248
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2.3 Provision for User Services
2.3.1 Ambulance (From Km.100.000 to km.150.000)

Date of mobilization of
Vehicle Type and Reg. No. Staff Deployed per Shift
Vehicle
Paramedic
Force Ambulance - TN 01 AW 2174 Ambulance Driver 20th Oct 2020
Ambulance Helper
2.3.2 Route Patrol Vehicle (From Km.100.000 to km.150.000)
Vehicle
Route Patrol Officer

Chevrolet TAVERA – TN 69 AU 1078 RPV Patrol Driver 20th Oct 2020
RPV Helper
2.3.3 Crane (From Km.100.000 to km.150.000)
Vehicle
Telescopic 16 Ton Crane - TN 72 AW 8529 Operator

20th Oct 2020
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2.3.4 Highway Emergency Contact Information (From Km.100.000 to km.150.000)
Helpline No. (24 hrs) +91 8883216000
Patrolling Vehicle (24 hrs) +91 7530021018

Ambulance (24 hrs) +91 8925534052
Crane (24 hrs) +91 8925534057
2.4 Establishment Contact Details

Name Address E-Mail Address Telephone
National Highways Authority of India,

Office of the Project Director,
Plot No.3, Surya Towers, 2nd Floor,
Project nhai_madurai_piu@yahoo.c 0452-
1st East Street,
Director, NHAI o.in 2587750
K.K.Nagar,
Madurai – 625020.
BLOOM COMPANIES, LLC

Team Leader, Plot No.153, No.375, Teachers Colony,
tirunelvelioffice@bloom- 0462-
Independent 3rd Main Road, Ariyakulam, Tirunelveli-
india.com 2900233
Engineer 627011, Tamil Nadu.
SALAIPUDHUR MADURAI TOLLWAY

LIMITED
Authorised
Salaipudhur Toll Plaza, South 7892940345
Signatory, TP3@smtl.co.in
Ilanthaikulam post, Kayathar-Taluk,
Concessionaire
Tuticorin district – 628952, Tamilnadu
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Chapter 3: Toll Operation Management
Rate revalidated vide letter NHAI/PIU-Madurai/TOT-SALAIPUDUR-MADURAI TOLLWAY LIMITED

User Fee Details for Salaipudhur- Toll
3.1
Plaza
Date of commencement of fee

: 00:00 hrs of 20th October- 2020
collection
Toll fare revision
User Fee Applicable in Rs.
Return Single Journey for
Vehicle Type Monthly Pass valid for Monthly Pass for
Journey commercial vehicles
Single Journey 50 Single Journeys in local personal
within a registered within the
a month vehicles
day plaza district
Car, Jeep, Van or Light Motor Vehicle 100 150 3295 50 275
Light Commercial Vehicle, Light Goods

160 240 5320 80 NA
Vehicle or Mini Bus
Truck or Bus (Two Axle) 335 500 11145 165 NA
Three axle commercial vehicle 365 545 12160 180 NA
Heavy Construction Machinery (HCM)

or Earth Moving Equipment (EME),
525 785 17480 260 NA
Multi Axle Vehicle (MAV) (four to six
axles)
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Oversized Vehicles (seven or more
640 960 21280 320 NA
axles)
3.2 : Monthly User Fee Collection Data– December- 2020

The monthly fees collection details (vehicle category wise) along with a comparison of fees collected in the previous month and the same month in
previous year (according to the format provided in Schedule-G of Concession Agreement is tabulated below:
Journey Wise Break Up
3.2.1 Single Journey Traffic

For corresponding For preceding month - Nov'20 For current month - Dec'20
month of Previous Year ( 01.11.20 to 30.11.20) ( 01.12.20 to 31.12.20)
Vehicle Type
Fees Fees
No. of No. of Fees Collected Fees per No. of
Collected Collected
Vehicles Vehicles (Rs.) Vehicle (Rs.) Vehicles
(Rs.) (Rs.)
Car, Jeep, Van or Light Motor Vehicle 58803 6184362 95004 9503400 100 83944 8439200
LCV/LGV/Mini Bus 13390 2142400 6764 1082240 160 6861 1098400
Truck (Two Axle) 9934 3327890 3274 1096790 335 3221 1079705
Bus (Two Axle) - - 533 178555 335 1490 499820
Three axle commercial vehicle 7560 2759400 2702 986230 365 2754 1005210
HCM/EME/MAV (four to six axles) 8161 4284525 2172 1140300 525 2228 1169700
Oversized Vehicles (seven or more axles) 94 60160 24 15360 640 22 14080
Gross Total 15815 18758737 110473 14002875 100520 13306115
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3.2.2 Return Journey Traffic
Vehicle Type
Fees Fees
No. of No. of Fees Collected Fees per No. of
Collected Collected
Vehicles Vehicles (Rs.) Vehicle (Rs.) Vehicles
(Rs.) (Rs.)
LCV/LGV/Mini Bus 10117 2428080 0 0 160 0 0
Truck (Two Axle) 8557 4278500 0 0 335 0 0
Bus (Two Axle) - 0 0 0 335 0 0
Gross Total 57596 13983205 0 0 0 0
Single Journey for commercial vehicles registered within the plaza district
3.2.3
Vehicle Type Fees Fees
No of Fees Collected Fees per No. of
Collected No of Vehicles Collected
Vehicles (Rs.) Vehicle (Rs.) Vehicles
(Rs.) (Rs.)
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LCV/LGV/Mini Bus 4174 333920 0 0 160 0 0
Truck (Two Axle) 2420 399300 0 0 335 0 0
Bus (Two Axle) 0 0 0 0 335 0 0
Gross Total 11573 1206342 0 0 0 0
3.2.4 Monthly pass for 50 Single Journeys in a month
Vehicle Type
Fees Fees
No. of Fees Collected Fees per Pass
Collected No. of Passes No. of Passes Collected
Passes (Rs.) (Rs.)
(Rs.) (Rs.)
LCV/LGV/Mini Bus 0 0 0 0 5320 0 0
Truck (Two Axle) 4 39152 0 0 11145 0 0
Bus (Two Axle) 0 0 0 0 11145 158 1763189
Gross Total 13 68807 2 6590 160 1769779
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3.2.5 Monthly pass for local personal (Non-Commercial)
Vehicle Type
Fees Fees
No. of Fees Collected Fees per Pass
Collected No. of Passes No. of Passes Collected
Passes (Rs.) (Rs.)
(Rs.) (Rs.)
LCV/LGV/Mini Bus
Truck (Two Axle)
Bus (Two Axle)
NA
Three axle commercial vehicle
HCM/EME/MAV (four to six axles)
Oversized Vehicles (seven or more axles)
Gross Total 57 15753 193 53075 275 177 48675
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3.2.6 Single, Return & Local RFID Journeys
For corresponding month For preceding month - Nov'20 For current month - Dec'20
of Previous Year ( 01.11.20 to 30.11.20) ( 01.12.20 to 31.12.20)
Vehicle Type
Fees Fees
No of Fees Collected No. of
Collected No of Vehicles Collected
Vehicles (Rs.) Vehicles
(Rs.) (Rs.)
Car, Jeep, Van or Light Motor Vehicle 98911 11888142 207723 19334365 211144 19614815
LCV/LGV/Mini Bus 27681 4904400 21553 3051440 23909 3373840
Truck (Two Axle) 20915 8044842 8232 2231400 19001 5315235
Bus (Two Axle) 0 0 17709 4951105 10587 4608004
Three axle commercial vehicle 9340 3471810 7364 2445510 8091 2717155
HCM/EME/MAV (four to six axles) 10240 5663490 12306 5891960 14261 6827440
Oversized Vehicles (seven or more axles) 94 60160 75 43520 102 57280
Gross Total 167181 34032844 274962 37949300 287095 42513769
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3.3 Traffic Data & Passenger Car Units (PCUs)
For corresponding month of For preceding month - Nov'20 For current month - Dec'20
Previous Year ( 01.11.20 to 30.11.20) ( 01.12.20 to 31.12.20)
PCU
Vehicle Type
Factor
No. of Vehicles PCUs No. of Vehicles PCUs No. of Vehicles PCUs
LCV/LGV/Mini Bus 1.5 0 0 22159 33239 24747 37121
Truck (two Axle) 3 0 0 22749 68247 21167 63501
Bus (two Axle) 3 0 0 19481 58443 24529 73587
HCM/EME/MAV (four to six axles) 4.5 0 0 12554 56493 14585 65633
Oversized Vehicles (seven or more
4.5 0 0 80 360 107 482
axles)
Gross Total 0 0 320557 477870 332849 507839
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3.4 Forced Exemption
3- Total
Vehicle Type Car LCV Bus Truck HCM/EME/MAV OSV
Axle Traffic
01-Dec-20 468 17 26 42 57 9 0 619

02-Dec-20 510 21 23 54 57 7 0 672
03-Dec-20 410 27 40 47 45 4 0 573
04-Dec-20 425 18 22 46 34 12 0 557
05-Dec-20 395 17 27 30 38 2 0 509
06-Dec-20 353 10 23 8 25 11 0 430
07-Dec-20 506 11 40 26 12 7 0 602
08-Dec-20 406 23 29 56 23 4 0 541
09-Dec-20 349 9 22 43 62 1 1 487
10-Dec-20 523 17 38 52 51 15 0 696
11-Dec-20 443 13 29 89 60 1 0 635
12-Dec-20 396 10 28 70 54 5 0 563
13-Dec-20 487 8 28 38 38 6 0 605
14-Dec-20 485 20 26 96 46 8 4 685
15-Dec-20 387 17 41 98 68 0 0 611
16-Dec-20 431 21 26 121 105 12 0 716
17-Dec-20 424 10 32 98 61 8 0 633
18-Dec-20 361 11 22 46 75 4 0 519
19-Dec-20 476 8 21 35 62 2 0 604
20-Dec-20 499 9 26 20 41 4 599
21-Dec-20 474 15 36 105 97 7 0 734
22-Dec-20 434 18 32 104 59 1 0 648
23-Dec-20 463 21 32 69 85 8 0 678
24-Dec-20 509 25 51 65 75 12 0 737
25-Dec-20 379 8 26 29 30 3 0 475
26-Dec-20 396 12 21 71 41 3 0 544
27-Dec-20 428 10 30 69 65 9 0 611
28-Dec-20 475 16 31 113 80 8 0 723
29-Dec-20 414 18 26 112 95 8 0 673
30-Dec-20 428 18 29 80 59 1 0 615
31-Dec-20 448 6 24 61 51 0 0 590
Total 13582 464 907 1993 1751 182 5 18884
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Chapter 4: Highway Maintenance & Incident Management
4.1 Highway Maintenance
The details of maintenance activities undertaken for smooth and safe operations of the Project Highway during the
month are tabulated below:
Date Maintenance Activities Details Photo
01-Dec-20 1.Shoulder bushes cleaning, juliflora cutting, unwanted plants

cutting work and MCW Cleaning work (ROB-178+907) at
178+920LHS,
2. Shoulder bushes cleaning, juliflora cutting unwanted plants
161+250LHS.
02-Dec-20 1.Shoulder bushes cleaning, juliflora cutting unwanted plants

179+050LHS,
2. Shoulder bushes cleaning, juliflora cutting unwanted plants cutting
work and MCW Cleaning work (ROB-161+135) at 161+350LHS.

179+200LHS,
161+450LHS.

178+400RHS,
161+550LHS.
3.Shoulder bushes cleaning, juliflora cutting unwanted plants
161+650RHS.
05-Dec-20 1.Median & RE Panel Juliflora and unwanted plants cutting work
(130VUP) at 130+150LHS,
2.Shoulder bushes and unwanted plants cleaning work at 161+700LHS
3. Shoulder bushes and avenue unwanted plants cleaning work at
178+530RHS
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07-Dec-20 1.Median juliflora and unwanted plants cutting work at 130+550RHS,

2.Median & RE Panel Juliflora and unwanted plants cutting work at
139+950LHS
3.Shoulder bushes and unwanted plants cleaning work at 161+350RHS
4. Shoulder bushes and avenue unwanted plants cleaning work at
178+580RHS
08-Dec-20 1.RE Wall unwanted plants cutting work and median juliflora cutting
work at 140+250RHS,
2.Shoulder bushes and unwanted plants cleaning work at 161+200RHS
3.Shoulder bushes and avenue unwanted plants cleaning work at
178+630RHS
09-Dec-20 1.Median grass cutting work at 168+000

2.Shoulder bushes, unwanted plants cleaning and Salaipudhur Toll Plaza
3.Shoulder bushes, avenue unwanted plants cleaning and MCW cleaning
work at 178+680RHS
10-Dec-20 1.RE Wall unwanted plants cutting, median juliflora and unwanted
plants cutting work at 140+300LHS,
2.Median grass cutting work at 163+000,
3.Shoulder bushes and unwanted plants cleaning and MCW cleaning
work at 160+900BHS
4.Shoulder bushes and avenue unwanted plants cleaning and MCW
cleaning work at 178+730RHS
11-Dec-20 1.Median chute drain cleaning work and main carriage way soil cleaning
work at 160+800BHS,
2.RE Wall unwanted plants cutting, Median juliflora and unwanted
plants cutting at 140+200RHS,
3.Pot rectification work from 125+000 to 125+500LHS,
5.Pathway and kerb shyness soil cleaning at 142+230RHS.
12-Dec-20 1.Pot rectification work from 133+600 to 134+450LHS,

3.RE Wall unwanted plants cutting, Median juliflora and unwanted
plants cutting at 140+450RHS,
4.Main Carriage way and kerb shyness soil cleaning work at 160+400LHS.
3.Main Carriage way and kerb shyness soil cleaning work at 160+000LHS,
work at 178+900RHS.
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15-Dec-20 1.Pot rectification work from 139+050 139+100LHS,

3.Main Carriage way and kerb shyness soil cleaning work at
161+400LHS,
4.Shoulder bushes, avenue unwanted plants cleaning and MCW
cleaning work at 153+300LHS
16-Dec-20 1.Pot rectification work at 139+140LHS,

3.Main Carriage way and kerb shyness soil cleaning work at 160+600LHS,
work at 151+900RHS.
3.Main Carriage way and kerb shyness soil cleaning work at
160+400RHS,
4.JCB Works for juliflora and unwanted plants removing work at
156+200LHS,
5.JCB Works for juliflora and unwanted plants removing work at
155+000RHS

3.Main carriage way and median chute drain cleaning work at
161+620RHS,
work at 139+600BHS,
19-Dec-20 1.Pot rectification work at 127+100LHS,

2.Pot rectification work at 128+220LHS,
5.Median grass cutting work at 124+500.

3.Fastag awareness board fixing at toll plaza.

3.PTZ camera fixing at Toll plaza,
4 Shoulder bushes, avenue unwanted plants cleaning and MCW cleaning
work at 123+400RHS
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3.Service road median juliflora and unwanted plants cutting work at
139+500LHS,
4.Shoulder bushes cleaning and Main carriage way soil cleaning work at
140+000LHS.

3.Shoulder bushes and avenue unwanted plants cutting work at
125+200LHS,
4.Main carriage way soil cleaning work at 139+500LHS.

125+500LHS,
3.Main carriage way soil cleaning work at 125+500BHS

125+400RHS,
3.Median juliflora and unwanted plants cutting work at 122+000

125+600RHS,
3.Median juliflora and unwanted plants cutting work at 133+200,
4.Main carriage way soil cleaning work at 600LHS.

125+600LHS,
153+800LHS,
4.Median chute drain and unwanted plants cutting work at 153+500
31-Dec-220 1.Main carriage way and kerb shyness cleaning work at 125+850RHS,
2. Pot rectification work from 174+000 to 175+000LHS,
3.Median chute drain and unwanted plants cutting work at 143+000,
154+000LHS
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Chapter 5: Emergency Route Operations

5.1 User Services and Accident Data
5.1.1 Ambulance Services No. +91 8925534052
Up to During this Cumulative till this

S. No. Description
previous month month month
1 No. of calls received 00 00 00
2 No. of calls attended 00 00 00
3 No. of injured persons rescued 00 00 00
5.1.2 Crane Services No. +91 8925534057

Up to During this Cumulative till this
S. No. Description
previous month month month
2 No. of Services Provided 00 01 01
5.1.3 Route Patrol Services No. +91 7530021018

61
Up to During Cumulative till this

S. No. Description
previous month this month month
2 No. of dead animals removed 17 02 19
5.1.4 Helpline No. +91 8883216000

Up to During Cumulative till this
S. No. Description
previous month this month month
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Incident Management Photographs
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5.1.6 Accident Statistics

Name of PIU : MADURAI
1) Stretch : Salaipudhur-Madurai Tollway Limited 100+000 to 150+000 (NH-07)
2) State : TAMILNADU
3) District : Tuticorin
4) Police Station : KAYATHAR Police Station.
ACCIDENT DATA FOR THE MONTH OF December-2020
à `b `c `d è `f `g `h No. of Affected Persons

Legends as per Foot Note
Responsible
Animals killed
Vehicle
Road Feature
Classification
Intersection
Non Injured
of Accident
Condition
Condition
Nature of
Grievous
type and
Accident
Accident
Weather
Accident
Location
Time of
control
Causes
Minor
No. of
Help provided by Ambulance/ RPV/ Crane
if any
Sr.
Road
Fatal
Date
No.
PATROL / AMBULANCE
Car A Speedy car driver proceeding towards Kanyakumari at LHS
11.37 118+900
1 10.12.2020 4 2 2 4 4 - 1 /Jeep/Van/ 0 1 1 6 0 slow track, Hit behind the motorcyclist who crossing carelessly
AM Meithalaiyanpatti
Taxi from service road to main carriageway. In this accident the
motorcyclist and pillion got Injured.
PATROL / 108 AMBULANCE
Motorized
20.35 142+600 A speedy motorcyclist proceeding towards Madurai at RHS slow
2 16.12.2020 3 2 2 4 4 - 1 two- 0 1 0 0 0
PM Thalayathu track hit by an unknown vehicle. In this accident the
wheeler
motorcyclist got injured.
PATROL / 108 AMBULANCE
Car A speedy car driver proceeding towards Kanyakumari at LHS
04.12 117+200
3 23.12.2020 4 3 2 4 4 - 1 /Jeep/Van/ 0 0 1 0 0 fast track hit on motorcyclist who crossed the road carelessly
PM Velliseri
Taxi from RHS to LHS at Vellisery junction. In this accident the
motorcyclist got injured.
PATROL / AMBULANCE / CRANE
A speedy Eitcher van driver proceeding towards Madurai at RHS
fast track, unfortunately the vehicle tyre burst. Due to this the
02.20 113+400
4 27.12.2020 1 2 2 4 4 - 1 Truck/Lorry 0 2 0 3 0 van driver lost control and hit on the centre median. Two
PM Idaiseval
occupant sit above the eitcher van jumped from the eitcher van
in that one occupant hit on center median got grevious injured
while boarding to the hospital he was died.
PATROL
08.15 133+000
5 28.12.2020 3 3 2 4 4 - 1 Truck/Lorry 0 0 2 0 0 A speedy car driver proceeding towards Kanyakumari at LHS
AM Arasankulam
slow track hit behind the witcher van, who also proceeding
25 | P a g e
ACCIDENT DATA FOR THE MONTH OF December-2020
à `b `c `d è `f `g `h No. of Affected Persons

Legends as per Foot Note
Responsible
Animals killed
Vehicle
Road Feature
Classification
Intersection
Non Injured
of Accident
Condition
Condition
Nature of
Grievous
type and
Accident
Accident
Weather
Accident
Location
Time of
control
Causes
Minor
No. of
Help provided by Ambulance/ RPV/ Crane
if any
Sr.
Road
Fatal
Date
No.
towards same direction. In this accident the car driver and

occupant got injured.
Legend: Use notations given here to fill the data in columns
a. Chainage / Urban/Rural and Details of surrounding Land use.

b. 1. Over turning. 2. Head on collision 3. Rear End collision 4. Collision Brush/Side Wipe. 5. Left Turn collision. 6. Skidding 7. Right Turn Collision 8. Others (Pl. Specific)
c. 1. Fatal. 2. Grievous Injury 3. Minor Injury. 4. Non-Injury.
d. 1. Drunken driving, 2. Over speeding, 3. Vehicle out of control, 4. Fault of driver of motor vehicle/cyclist/pedestrian/passenger, 5. Defect in mechanical /electrical
condition of motor vehicle, 6. Wrong side driving, 7. Tire bust, 8. Rain, 9. Poor visibility(fog/dust) 10. Poor Road condition 11. Others (specify)
e. 1. Single lane, 2. Two lanes, 3. Three lanes or more without central divider (median), 4. Four lanes or more with central divider.
f. 1. Straight road, 2. Slight Curve, 3. Curve, 4. Flat Road, 5. Gentle incline, 6. Steep incline, 7. Hump, 8. Dip
g. 1. T-junction, 2. Y-junction, 3. Four arm junction, 4. Staggered junction, 5. Junction with more than 4 arms, 6. Round about junction, 7. Manned Rail crossing. 9.
Unmanned Rail crossing
h. 1. Fine, 2. Mist/Fog, 3. Cloudy, 4-Light rain, 5. Heavy rain, 6. Hail/sleet, 7. Snow, 8. Strong Wind, 9. Dust Storm, 10. Very Hot, 11. Very Cold, 12. Other extraordinary
weather condition.
26 | P a g e
5.1.7 Cumulative Accident Statement for the current month
Up to previous month During this month Up to this month

Sr. No Description
No. of No. of People No. of No. of People No. of No. of People
Accidents affected Accidents affected Accidents affected
1 Fatal 00 00 00 00 00 00
2 Grievous Injury 02 04 03 04 06 10
3 Minor Injury 02 01 02 04 06 05
4 Non-Injured 02 04 02 09 05 10
Note: Fatal means death casualty
27 | P a g e
Chapter 6: Road User Complaints

6.1 Road User Complaints- (Registered through 1033 Helpline)
Summary of Road User complaints received and attended during the month of December'2020 - Package – 7
Complainant’s
Sr. Complain Complaint Complai Contact No.
Vehicle No Complaint description Resolved on Solution explained Remarks
No t Date Sr. No nt Time
(if any)
The bearing vehicle number TN58AQ0959 is
checked in our TMS & ETC records in that the
said vehicle is fly through our Salaipudur
"Issue Description - Caller complaint
Madurai Toll way Ltd with both the directions.
that Toll Plaza charged physical
Firstly the customer came in to FASTag lane 07
payment also deduction from FASTag
at 12:13:40 on dated 25.12.2020 and the Tag
Toll Plaza Name - Salaipudur
was read & went out by Non Cash Payment
Date of Transaction - 25-Dec-2020
TN58AQ095 mode then the Tag Was Added into Blacklisted
1 27.12.20 2815109 21:41 - Time of Transaction - 05:05 PM 29.12.2020 -
9 mode due to Negative balance. So in return
Transaction ID - 32347336766
Customer came into Cash Lane-02 at 17:09:00.
Route - Madurai to Kanyakumari
Our Toll Operational staff tried to read the Tag
Lane Number - 02
but it Shows Blacklisted So our staff is explained
Vehicle Number - TN58AQ0959
to customer & he is paid for Single journey and
Toll Plaza Receipt Number -85751
went out.
Issue - Caller complaint that he was

unable to cross the Toll Plaza, caller is
The bearing vehicle number TN03K1381 is
a FASTag user.
checked in our TMS & ETC records in that the
Caller VOC -Caller said that his
said vehicle is fly through our Salaipudur
FASTag is ok but the toll plaza team
Madurai Toll way Ltd with both the directions.
has shown him error blacklisted and
The customer came in to lane 02 at 12:15 PM
they took toll fare.
2 27.12.20 2821627 16:45 TN03K1381 - 29.12.2020 & Lane 09 at 07:42 PM on dated 26.12.2020 -
Vehicle Number -TN03K1381
but the Tag was already in blacklisted mode
POS identify the Tag -Yes
due to Negative balance since 24.12.2020
Toll Plaza Name -Salaipudur
20:39 Onwards. Hence Our staff is explained
Date of Incident -26-Dec-2020
the same & user paid cash in lane and passed
Time of incident -12:15 PM , 07:42
the toll plaza.
PM
Route -Tirnanvelly to Shivakashi
28 | P a g e
Lane Number -B09 , B02

How Caller cross the Toll Plaza that
time –Cash
6.2 Complaints registered at Salaipudur Fee Plaza
6.2 Complaints registered at Salaipudur- Fee Plaza
Summary of Road User complaints received and attended during the month of December '2020 - Package – 7
Complainant’s
Sr. Complaint Complaint Resolved Solution
Complaint Sr. No Vehicle No Contact No. Complaint description Remarks
No Date Time on explained
(if any)
we will work on
SMTL/O&M/TCR/CB- White Paint Marking not visible the same & it
1 05.12.2020 12:52 PM TN66K1342 9543389728
01 properly will rectified
soon
The Road is poor maintenance we will work on
SMTL/O&M/TCR/CB- & Fall of Pot Holes/After the the same & it
2 06.12.2020 1:45 PM TN72BH4937 943286474
02 Rain it is very difficult to will rectified
drive. soon
29 | P a g e
My native is Karaikudi Dist

Based out of Chennai I have
crossed multiple toll plaza;
This is the toll which I have
paid the highest amount for we will work on
SMTL/O&M/TCR/CB- this road. Which is damaged? the same & it
3 9.12.2020 3:15 PM TN14V2931 9962218781
03 Is 100 rupees for this road is if will rectified
go light. Kindly involve the soon
respected department to take
necessary action on this. Else
will be taken to next level.
The Traveller life is in danger

as there are no road markings.
Please don't put our life in
we will work on
danger & request to do all the
SMTL/O&M/TCR/CB- the same & it
4 10.12.2020 1:00 PM TN72AM1692 9344559915 legal road safety activities.
04 will rectified
The Road has lot of pot holes
soon
and this is putting peoples life
in danger. Health and safety is
a big.
When I drive night time I can't
see my lane because desired
lane not available in road
between Madurai to we will work on
SMTL/O&M/TCR/CB- kanyakumari. When will you the same & it
5 16.12.2020 7:45 AM TN74AJ9676 9944978353
05 drag the lines and when will will rectified
you make action will I get soon
response or any refund to my
account. Please take action
immediately.
The road is in much damaged
condition & also Lane (White)
we will work on
marking is not available and
6 21.12.2020 5:23 PM TN75W1704 9362698688 Sign boards and direction
06 will rectified
boards are not available. So
soon
please close the issue on
urgent basis.
30 | P a g e
The road is not in good

condition. Please keep the
we will work on
road into good condition after
7 25.12.2020 7:00 PM TN57AS7755 9655185289 that you get money from
07 will rectified
customers. The amount also
soon
too high. So please keep road
maintenance.
31 | P a g e
Chapter 7. Site Visits
NIL
Chapter 8. Independent Engineer’s Team & Contacts
Independent Engineer “M/s. Bloom Companies LLC”
Sr. No. Name Position Contact No
1. Mr. I.Ponnaih Team Leader 9443075454

Highway Maintenance cum
2. Mr. Suresh Babu 9952093775
Resident Engineer
Highway Maintenance cum
3. Mr. Anandraj 7373297373
Resident Engineer
4. Mr. Pazhanivel Structural Engineer 8943426499
Assistant Highway cum
5. Mr. Santhosh 9789174373
Maintenance Engineer
Assistant Highway cum
6. Mr. Kiran kumar 9159329233
Maintenance Engineer
7. Mr. Thangasamy Assistant Structural Engineer 8848074921
Assistant Quality cum Material
8. Mr. Mathesh 9962070228
Engineer
9. Mr. Irulappan Technical supervisor 7904114925
10. Mr. Gopi Horticultural Expert 9176307349
32 | P a g e
Chapter 9. Site Photos
Juliflora and unwanted plants cutting work at stone pitching area on VUP-160+100LHS
Main carriage way / kerb shyness soil cleaning work at 160+800LHS
33 | P a g e
Median grass cutting going on 154+100
Median juliflora cutting work at 142+300
34 | P a g e
Before RE wall unwanted plants and median juliflora cutting work at 140+300RHS
After RE wall unwanted plants and median juliflora cutting work at 140+300RHS
35 | P a g e
Before shoulder bushes and unwanted plants removed at VUP-178+800RHS
After shoulder bushes and unwanted plants removed at VUP-178+800RHS
36 | P a g e
Before working shoulder bushes / juliflora cleaning work at Km.153+400LHS
After working shoulder bushes cleaning work at Km.153+400LHS
37 | P a g e
Before median grass cutting work at 144+700
After median grass cutting work at 144+700
38 | P a g e
Before grass cutting work at 118+500
After grass cutting work at 118+500
39 | P a g e
Before juliflora and unwanted plants removing work at 139+100LHS
After juliflora and unwanted plants removing work at 139+100LHS
40 | P a g e
41 | P a g e
42 | P a g e
43 | P a g e
Before MCW soil cleaning work at 139+600LHS
After MCW soil cleaning work at 139+600LHS
44 | P a g e
Before median cleaning work at 125+300
After median cleaning work at 125+300
45 | P a g e
Before shoulder bushes cleaning work at 125+530RHS
After shoulder bushes cleaning work at 125+530RHS
46 | P a g e
Before Main carriage way cleaning work at 125+500LHS
After Main carriage way cleaning work at 125+500LHS
47 | P a g e
Before shoulder bushes and unwanted plants cleaning work at 125+300LHS
After shoulder bushes and unwanted plants cleaning work at 125+300LHS
48 | P a g e
Potholes rectification work
49 | P a g e
50 | P a g e
51 | P a g e
Potholes Rectification work
52 | P a g e

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Monthly Progress Report – December’2020

NATIONAL HIGHWAYS AUTHORITY OF INDIA

SALAIPUDHUR - MADURAI TOLLWAY LIMITED

MONTHLY STATUS REPORT – DECEMBER’2020

Chapter 4 Highway Maintenance & Incident Management 17

Chapter 7 Site Visits 32

Chapter 1: The Project

1.1 Project Details

1.1.1 Project Highway Map

Tolling, Operation, Maintenance & Transfer of Madurai

National Highway No. NH-44 (Old NH-7)

Project Stretch Km.116+500 to Km.180+000

Length of the Project 63.5 Kms.

Authority/Client National Highways Authority of India

Independent Engineer Bloom Companies LLC

Concessionaire Salaipudhur – Madurai Tollway Limited

Date of Concession Agreement 27th December, 2019

Location of Toll Plaza Km.125+780, Salaipudhur Tollplaza.

Appointed Date / Toll

Concession Period 30 years from Appointed Date

1.1.3 Major Project Facilities

S.No Item Details

1 Main Carriageway (4 lane) 63.5 km

2 Toll Plaza 1 no.

3 Major Bridges 5 nos.

4 Minor Bridges 17 nos.

5 Pipe Culverts 86 nos.

6 Slab / Box Culverts 24 nos.

7 Road over Bridges 3 nos.

9 Major | Minor Junctions 3 nos. | 31 nos.

10 Bus Bay/ Bus shelter 24 nos.

11 Truck lay bye 2 Nos

Chapter 2: The Concessionaire

2.1 Scope of Work

2.1.1 Operation Management

2.1.2 Maintenance Management

2.1.2.1 Highway Maintenance

2.1.2.2 Incident Management

2.1.2.3 Environment Management

2.2 Concessionaire’s Team and Contacts

Name Designation Location Mobile No.

Concessionaire’s Key Personnel:

Mr.S Dhandapani Project manager Kappalur Office 9629713222

Mr.A Kannadhasan Maintenance & Safety 9566341151

2.3 Provision for User Services

2.3.1 Ambulance (From Km.100.000 to km.150.000)

2.3.2 Route Patrol Vehicle (From Km.100.000 to km.150.000)

Route Patrol Officer

2.3.3 Crane (From Km.100.000 to km.150.000)

Telescopic 16 Ton Crane - TN 72 AW 8529 Operator

Helpline No. (24 hrs) +91 8883216000

Patrolling Vehicle (24 hrs) +91 7530021018

2.4 Establishment Contact Details

National Highways Authority of India,

BLOOM COMPANIES, LLC

SALAIPUDHUR MADURAI TOLLWAY

Chapter 3: Toll Operation Management

Rate revalidated vide letter NHAI/PIU-Madurai/TOT-SALAIPUDUR-MADURAI TOLLWAY LIMITED

Date of commencement of fee

Light Commercial Vehicle, Light Goods

Truck or Bus (Two Axle) 335 500 11145 165 NA

Three axle commercial vehicle 365 545 12160 180 NA

Heavy Construction Machinery (HCM)