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AL RAZZAQ FIBRES PVT.

LTD
Process flow for Sales in case of return:
The following steps are taken in case of sales return.

1. SCM sends delivery order/tax payer status and gate pass


2. Accounts tax depart receives the delivery order/tax payer status and gate pass and scrutinize
internally.
3. After scrutinizing, commercial invoice is created and approved, and sent to SCM to review.
4. On the commercial invoice customer feedback is taken
5. In case of Rejection L short/excess accounts department receive and approve commercial
invoice, creates the tax invoice and send it to SCM to review
6. After reviewing the tax invoice, it is sent to customer
7. Customer receives the sales tax invoice. If errors are found:
a. Order can be amended, Debit/Credit note is created for adjustment by accounts
department
b. Order can’t be amended, the whole process starts from the delivery order.

Drafted by Ariba Suhai

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