Scribd Logo
Upload

Welcome to Scribd!

  • Repair: Case Information

    Uploaded by

    Jan Klemens
    21 views1 page
    This document is a case record for repairing a malfunctioning Mavic Air 2 drone. It provides the customer's contact and shipping address in Poland to receive a return shipping label or be informed that they do not qualify for a return. It also lists the repair center address in Germany and notes that if the return package is lost, the customer should contact DJI support and that UPS investigation times are subject to their service level agreements. For customers outside the EU, it reminds to write "Defective Component - No Commercial Value" on the invoice and include it with returned products.

    Original Description:

    MAVIC

    Original Title

    MAVIC

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document is a case record for repairing a malfunctioning Mavic Air 2 drone. It provides the customer's contact and shipping address in Poland to receive a return shipping label or be informed that they do not qualify for a return. It also lists the repair center address in Germany and notes that if the return package is lost, the customer should contact DJI support and that UPS investigation times are subject to their service level agreements. For customers outside the EU, it reminds to write "Defective Component - No Commercial Value" on the invoice and include it with returned products.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    21 views1 page

    Repair: Case Information

    Uploaded by

    Jan Klemens
    This document is a case record for repairing a malfunctioning Mavic Air 2 drone. It provides the customer's contact and shipping address in Poland to receive a return shipping label or be informed that they do not qualify for a return. It also lists the repair center address in Germany and notes that if the return package is lost, the customer should contact DJI support and that UPS investigation times are subject to their service level agreements. For customers outside the EU, it reminds to write "Defective Component - No Commercial Value" on the invoice and include it with returned products.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    15.06.

    2020 Print

    Case Number： CAS-4468327-


    R9N4H0
    Repair

    Case Information

    Product Information Model：Mavic Air 2


    Aircraft's Serial Number：3N3BH58002045E

    Products to Be Sent Mavic Air 2 Malfunctioning Component


    In

    Logistics Information Receiving Address：KlemensAdam 604271517 adamklemens@wp.pl


    pl. Marcina Lutra 3/2,Bielsko-Biała,43-300,POLAND
    DJI Address： DJI REPAIR DEPT
    Industriestraße 12 97618 Niederlauer Germany
    1. If you qualify for a return label, you will receive it within two working

    days. If not, you will be informed by email.

    2. If the package is lost, please contact DJI Support as soon as possible. The

    time it takes UPS to investigate the lost package is subject to the Service

    Level Agreement shown on the UPS's website.

    3. If you are in a non-EU country, you need to write "Defective Component

    - No Commercial Value" on the invoice and send the invoice with your

    products

    https://repair.dji.com/print-mycase?caseNo=CAS-4468327-R9N4H0 1/1

    You might also like