TEMU 3 PERILAKU ORGANISASI

FOUNDATIONS OF GROUP BEHAVIOUR

TIM DOSEN PENGAMPU MATA KULIAH
S1 MANAJEMEN FAKULTAS EKONOMI UNIVERSITAS KRISTEN MARANATHA

Determinant Factors

The
The Person Environment

Biographical Environmental
Factors Factors

Psychological Organisational
Factors Factors

Personal Biographical Factors

• Objective and easily obtained personal characteristics.
• Gender
- Female employees have higher tendency to change job and abstain from work.
• Age
- Positively correlates with performance.
- Negatively correlates with turnover.
- Positively correlates with absenteeism.
- Positively correlates with satisfaction.
- Older workers bring experience, judgment, a strong work ethic, & commitment to quality.
• Education
- Positively correlates with satisfaction and reward expectation.
• Abilities
- Intellectual: Abilities need to perform mental activities, e.g. memory.
- Physical: One’s stamina, manual dexterity, leg strength, and the like, e.g. stamina.
• Marital status
- Married people have fewer absences, less turnover, and more satisfied with their jobs.
• Tenure
- People with job tenure (seniority at a job) are more productive, absent less frequently,
have lower turnover, and are more satisfied.
• Others: Religion, race & ethnicity, sexual orientation, & gender identity.
 Personal Psychological Factors
• An individual’s mental characteristics and attributes that are not always observable.
• Perception, personality, attitudes, values, and learning.

Environmental Factors
• Technological change.
• Economic factors: Level of employment opportunities, wage rates, & economic outlook.
• Political situations: E.g. stability.
• Cultural values: E.g. value, the work ethic, & need for achievement motivates.

Organisational Factors
• The characteristics of an organisation:
Physical facilities, organisational structure and design, leadership styles, & reward system.

Implementing Diversity Management Strategies

• Making everybody more aware and sensitive to the needs of others.
- Attracting, selecting, developing, and retaining the diverse employees.
- Working with diversity in groups.
- Effective diversity programs.

Pertanyaan & Diskusi

1. Jelaskan manakah yang lebih mungkin membawa keberhasilan dalam pekerjaan: kesesuaian
kemampuan-pekerjaan atau kesesuaian kepribadian-organisasi.
2. Jelaskan bagaimana kemampuan khusus yang penting bagi keberhasilan seorang manajer
senior dalam perusahaan.
3. Jelaskan bagaimana perusahaan mendapat manfaat dari mempekerjakan individu paling
cerdas yang bisa mereka dapatkan.

Daftar Pustaka
• Robbins, S. P. & Judge, T. A. (2017). Organisational Behaviour. 17th Edition. New Jersey:
Pearson Education.
• Khanka, S.S. (2004). Organisational Behaviour. 2nd Edition. Ram Nagar, New Delhi: S. Chand
& Company Ltd.