Coaching Skills: Introduction

course description notes

How do you get your employees to be better than they _______________________
were yesterday? What can you do, as their manager, as
their coach, to help them perform better than yesterday? _______________________
Coaching is a skill that we can learn and then follow as a
process with all of our employees.
_______________________
_______________________
coaching 101
_______________________
 Can I coach everybody the same way? There
isn’t one correct way to lead or coach _______________________

everyone.
Is there a “best practice” to coach people? No,
_______________________
there is not. Adapt your coaching style based
not only on the person, but also the task at
_______________________
hand. _______________________
rookies
_______________________
 Newest people on your team
_______________________
 May be young and their first job _______________________


May be older and changing career paths
Require hands-on attention and direction
_______________________
_______________________
contributors _______________________
 Doing productive work, making progress _______________________
 Still requires direction, not masters
 Beginning to see how they fit it
_______________________
_______________________
key players _______________________
 Comfortably doing their job _______________________
 Still need encouragement to build confidence in
what they’re doing _______________________

©2015 ej4, LLC 1

 Coaching Skills: Introduction

captain
 Works independently
 Doesn’t need praise
 Peer leader
coaching axis
 Encouragement: How much encouragement,
reinforcement or praise, does this group or
person need to do their job?

 Empowerment: How much direction is needed to

get things done?

©2015 ej4, LLC 2