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  • Turtle Diagram: Quality Dept.: With Who? With What? Risks?

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    The turtle diagram outlines the quality department's processes for ensuring product compliance with customer requirements and minimizing risks like customer complaints or field failures. It identifies inputs like customer specifications, outputs like compliant products and zero complaints, potential risks, key stakeholders like the quality head of department, and supporting processes within R&D, purchasing, and storing. Metrics for success include zero parts per million from suppliers or customers, and zero internal failure rates.

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    Process Approach Quality Dept._20.01.2021.xls

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    The turtle diagram outlines the quality department's processes for ensuring product compliance with customer requirements and minimizing risks like customer complaints or field failures. It identifies inputs like customer specifications, outputs like compliant products and zero complaints, potential risks, key stakeholders like the quality head of department, and supporting processes within R&D, purchasing, and storing. Metrics for success include zero parts per million from suppliers or customers, and zero internal failure rates.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    73 views1 page

    Turtle Diagram: Quality Dept.: With Who? With What? Risks?

    Uploaded by

    prem
    The turtle diagram outlines the quality department's processes for ensuring product compliance with customer requirements and minimizing risks like customer complaints or field failures. It identifies inputs like customer specifications, outputs like compliant products and zero complaints, potential risks, key stakeholders like the quality head of department, and supporting processes within R&D, purchasing, and storing. Metrics for success include zero parts per million from suppliers or customers, and zero internal failure rates.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Turtle Diagram : Quality Dept.

    Doc No-R&D-PR/RDSO-00
    Rev.No-00
    Rev.Date-

    With What? Risks? With Who?


    - Material - Customer Complaint More - Process Owner- QA HOD
    - Measuring Equipment -Field Failure More
    - Checking fixtures /Gauges -IHR Incrase
    -Customer Loss

    Inputs Outputs

    -Customer drawing / Specifications, Process - Product compliance as per Customer


    standards Requirement .
    - Customer Specific Requirement Quality Dept. -zero Customer Complaint

    How? Key Performance Indicators?


    (Support Processes) - Supplier PPM Zero.
    - Control plans - R&D -Customer PPM Zero.
    - Document Control/ Records - Purchase -IHR Zero.
    -Hazard Preventation. - Store
    -SPC.
    -MSA
    -Vendor Audit

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