BSBCMM401 MAKE A PRESENTATION – Assessment (Part A, B and C)

Section A: Skills Activity

Objective: To provide you with an opportunity to show you have the required skills for this unit.

This activity will enable you to demonstrate the following skills:

Reading:
 Reviews and analyses documents to identify information relevant to a specific presentation.

Writing:
 Develops material to convey ideas and information to target audience in an engaging way.

Oral communication:
 Presents information using words and non-verbal features appropriate to the audience and
context
 Uses listening and questioning techniques to gather information required to develop or modify
presentations
 Interprets audience reactions and changes words or non-verbal features accordingly.

Interact with others:

 Selects and uses appropriate conventions and protocols to encourage interaction or to present
information
 Demonstrates sophisticated control over oral, visual and written formats, drawing on a range of
communication practices to achieve goals
 Recognises the need to alter personal communication style in response to the needs or
expectations of others.

Get the work done:

 Takes responsibility for planning, sequencing and prioritising tasks and own workload to achieve
outcomes
 Uses feedback from others, analytical and lateral thinking to review current practices and
develop new ideas
 Uses the main features and functions of digital tools to complete work tasks.

Answer the activity in as much detail as possible, considering your organisational requirements.

You will be producing a presentation to be delivered in a workplace or simulated work environment.

This topic must be relevant and address a specific issue as provided by the assessor, with enough
depth to warrant a presentation. For example, this could be explaining a new initiative at work, ways
to increase efficiency, fire safety protocols, educational content for work, etc.

1. In relation to a presentation that you will be delivering, read and interpret any relevant
information that will inform you about the topic and the target audience. This information should
be provided by the assessor. Create a one page summary of all the key information to include.

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 Fire Safety Procedures For The Workplace
A fire in the workplace can be one of the most devastating hazards for not only the workers
but the public as well. It can result in numerous serious injuries or even fatalities in addition
to the extensive property damage. So fire safety is pretty important. Be sure to familiarize
yourself and your co-workers with your company’s fire procedure. If procedures are being
ignored or are unclear. Here we’re going to explore some key universal safety procedures
and tips for fire safety at your workplace.

Basic fire safety you must know for every worksite:

 Know the location of the fire extinguishers in the workplace. You should be aware where
the nearest extinguisher is at all times.
 Know where your nearest emergency exits are.
 Know the difference between alarm signals to quickly recognize the situation.
If you discover a fire:
 Alert all other individuals within the workplace by activating the nearest fire alarm,
shouting clearly or by using other procedures set in place by your company.
 Use the nearest exit to evacuate the workplace.
 Use a fire extinguisher to put the fire out. Be careful while doing this and do not attempt
if yours or others safety is at risk or on large fires.

During evacuation of a worksite:

 Stay calm and evacuate the building immediately when you hear the fire alarm
 Along the escape route, close (don’t lock) all the doors and windows you pass by so that
you can cut the fire and the smoke off from spreading to the other rooms.
 Go to the assembly point and alert your relevant supervisors that you are safe and outside
the building.
 Adhere to any protocols put in place by your company
A safe work place is crucial and ensuring that you have the right safety procedures and
policies for things such as working at heights, first aid CPR, confined space entry, as well as
things like WHMIS-GHS can create a great work environment that is safe and productive. A
workplace assessment for fire safety should be done for every new site or when your current
site undergoes changes and all fire extinguishers should be routinely inspected.
A safe work place is crucial and ensuring that you have the right safety procedures and
policies for things such as working at heights, first aid CPR, confined space entry, as well as
things like WHMIS-GHS can create a great work environment that is safe and productive.
Since Advanced Consulting and Training Ltd.’s founding, their diverse team of certified
health and safety professionals have taken great pride in their ability to deliver prompt, cost-
effective and relevant workplace health and safety solutions. As a MOL approved, TSSA
accredited, and WSIB approved provider, we look forward to discussing how ACT can help
with your company’s safety requirements

2. Using the information that you have developed, deliver a presentation within a workplace or
simulated environment to colleagues or fellow learners and the assessor. You must demonstrate:

 The use of verbal and non-verbal communication

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  Listening and questioning techniques in order to improve your delivery
 The ability to interpret audience reactions and change presentation delivery as required.

The presentation should last for approximately 10-15 minutes, with additional time allocated at
the end to welcome questions.

A signed observation by either an approved third party or the assessor will need to be included in
these activities as proof of completion.

Presentation is attached

3. During the delivery of the presentation, ensure to encourage and facilitate interaction with
participants and between participants through the following:

 The use of appropriate conventions and protocols

 The use of oral, visual and written formats
 Recognising the need to alter personal communication style in response to the needs or
expectations of others.

Upon completion, outline the actions you took in order to achieve this in 200 words.

Ask a Series of “Raise Your Hand If…” Questions

The first simple thing to try is to ask your audience a series of questions. Each question should
demand a gradually-more-difficult response throughout your presentation.
Tell a Joke
Another simple way that you can forge a connection at the beginning of your presentation is by
telling a joke. A joke is, in itself, a smart way to interact with audience members since it’s a
natural back and forth.
Use a Polling Tool
Polls are one of the best ways to interact with audience members. They cause people to think
critically about what they hear and urge them to share their own opinions and expertise.
Take Questions Along the Way
Questions make it easy to interact with audience members, yes, but they can also help educate
them about your information or idea.

4. How have you planned, sequenced and prioritised tasks into your own workload during the
development of the presentation? Answers should be approximately 100 words.

There never seems to be enough hours in the day to complete the tasks and projects collecting dust on
the top of your desk. But managing your time means working smarter – not longer. In other words, you
need to learn how to prioritise.

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Step 1: Make a List

The first step in prioritising your tasks is to make a to-do list. For the next seven days, this list will be
your primary touch point for completing tasks and assignments in the workplace.

Step 2: Establish Due Dates

Beside each item on the list, write down its actual due date. Don’t establish due dates based on when
you would like to have them completed.

Step 3: Assess Interdependent Tasks

Once you have ranked your tasks by due date, the next step is to decide which – if any – of the tasks on
your to-do list significantly impact other people’s to-do lists.

Step 4: Consider Consequences

Not all tasks are created equal. You may find you have tasks due immediately that have minimal
consequences should you decide to put them off for a few extra days.

Step 5: De-Clutter the List

Most to-do lists are cluttered with relatively small tasks that require little time, but collectively feel like a
ton of bricks hanging over your head.

Step 6: Reassess

Priorities change constantly in a busy workplace. As a result, you need to constantly reassess your to-do
list to keep up with your changing priorities.

5. In between 100-150 words, explain how you have used digital tools in the development and
delivery of your presentation.

In today's world, there are many different technology strategies companies can use to deliver a
message effectively, from simple slide presentations
Technology Use in Presentations
Businesspeople have abundant choices in technology to help create a powerful message for their
audience.
PowerPoint
For locally based customers, he uses PowerPoint in order to convey his message. PowerPoint is
a software that gives the presenter the ability to create slides containing graphics, spreadsheets,
hyperlinks, text, photos, video, sound and animation. The advantages of using PowerPoint are
that it is dependable, recognizable, easy to use and modify, and allows some creativity
Google Slides

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Another technological option that Eugene also uses to reach his customers is Google Slides,
which is a part of Google Docs, a Web-based program that allows group collaboration.
Video Capture
A newer technological option to help craft a professional presentation is through the use of video
capture software. Video capture software transfers video from a source, such as a cell phone,
into a digital format.

PART B: Individual Knowledge Activity (Q & A) (should take you 30-45 minutes to
complete)
Objective: To provide you with an opportunity to show you have the required knowledge for
this unit.

Answer each question in as much detail as possible, considering your organisational

requirements for each one.

1. Identify information collection methods that will support review and feedback of
presentations
•Audience evaluation worksheets. These are designed and used to encourage participants to
‘rate’ particular aspects of the presentation ranging from poor to excellent levels.
•Self-evaluation report or reflections – The presenter notes down his or her thoughts immediately
after the session to find out their fresh reaction on the presentation.
•Video your performance. This is an extremely beneficial style to find out your ability because
you can objectively watch your performance and the reactions of your audience.
•Critical friends, peers, colleagues or family members whose input can be instrumental in
building your presentations.
•One-on-one interviews with participants and personnel involved in the presentation to find out
their critical points on your work.
•Focus group interviews. This is an unstructured group interview technique where several people
come together, under the guidance of a trained interviewer, to focus on a specific concept,
product, or subject.

2. What are the regulatory and organisational obligations and requirements that might be
relevant to presentations?

 Appropriate planning and presentation of documents to meet intended outcomes

 Developing presentation strategies, formats and delivery methods as appropriate to the
target audience, location, resources and the expected personnel.
 Deciding on appropriate presentation aids, materials and techniques that suit the format
and purpose of the presentation as well as enhance the ease of understanding key
concepts by the audience.
 Informing all participants of the presentation with their roles and responsibilities in time
 Select techniques to evaluate presentation effectiveness

3. Describe the principles of effective communication (what are the 6 Ps? Explain each)
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➢ Prior – Have your mindset as well as the actual presentation planned for long before the time
comes. Prior preparation is important because one avoids missing out on various vital features
along the way.
➢ Preparation – It is necessary to prepare for any type of communication. The bearer of the
information must never be ignorant of their presentation and this is only achieved through
effective preparation.
➢ planning – Planning involves the organization of information and materials. Planning helps
you to identify what comes first and last in that order hence increase certainty and confidence in
the actual communication.
➢ Prevent – One has to master all the do’s and the don’ts of any presentation to avoid making
small mistakes
➢ Poor- When the actual presentation or communication is being done, the presenter must stick
to respectful and kind of professional talk to avoid poor presentation.
➢ Performance - Evaluation and feedback is important for the improvement of your
communication skills.

4. Describe the range of presentation aids and materials available to support

presentations.

➢ Visual aids- These are posters, graphs, pictures, charts and diagrams that are
presented in visual types to enhance communication of the subject matter.
➢ PowerPoint slides -
➢ Flip charts – A pad of large paper sheets used to present all types of content and
enhance communication.
➢ Handouts – Printed papers or booklets that have highlighted or detailed content to
assist during presentations
➢ Workbooks – These are paper back texts usually with more detailed information
issued during a presentation.
➢ Notes – Notes are hand written or typed points that summarize the communication
matter.
➢ DVDs – Digital optic storage format that keeps visual and audio information
which can then be communicated or presented in other forms
➢ Audio material – Recorded audio files

➢ Actual samples of the material you are presenting – These may be handouts or
notes which have the main content of presentation

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Section C: Performance Activity
Objective: To provide you with an opportunity to demonstrate the required performance
elements for this unit.

This activity will enable you to demonstrate the following performance evidence:
 Prepare and deliver presentations related to occupation or area of interest which demonstrate
the use of:
o effective presentation strategies and communication principles
o aids and materials to support the presentation
 Select and implement methods to review the effectiveness of own presentation and document
any changes which would improve future presentations.

Answer the activity in as much detail as possible, considering your organisational

requirements.

1. The participants should put together a 15-20 minute presentation for delivery in small
groups of 3-4. This should be related to their occupation or a common area of interest.
The assessor can also allocate presentation topics and objectives, if necessary. This may
be conducted in a real or simulated work environment, under the direction of the
assessor.

The learners should:

 Communicate the desired outcomes to the participants (attendees)

 Design a presentation aid to be used in the session
 Include a dynamic opener, a solid body and content, and a closing statement that
compels the participants to act.

Presentation is attached

2. Select at least one method to review the effectiveness of your presentation and
implement the method. Based on the feedback, indicate how you could improve future
presentations. Summarise this in no more than 150 words.

Feedback is essential, but for too many people, it means criticism.

Feedback can either be external – from your audience, friends and colleagues; or internal – you
can give yourself feedback. Until you have tamed your public speaking, you often take feedback
from others in a negative way and the feedback you give yourself is likely to be unbalanced and
too harsh.
Collecting presentation feedback is probably low on your list of priorities, especially if you’re
terrified of public speaking and not making a fool of yourself in front of a group of people is
your biggest concern. But having some sort of response system in place so your audience can
provide you with feedback on your presentation is an incredibly useful (not to mention
inexpensive) way to improve your public speaking skills and become an even better presenter.

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1) Research your audience.
2) Structuring your presentation.
3) Practice, practice, practice...but don't memorize.

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