FTW - Flexible Training for Work Program

Home Task

Core Skill #1 Communication Skills – Communicating Effectively

Module 2- Speaking and writing clearly and concisely

Remember that the winner in every work place is always whoever communicates the most
clearly. Whether you're dealing with employees, bosses, colleagues, or customers, your ability
to get what you want depends on how well you talk and write. To be able to do this, bear in mind
the five basic rules in communication discussed in session 2 of our Core Skills Training course:

1. Always know why

2. Communicate emotions in person
3. Communicate facts via email
4. Listen well so you can respond well
5. Simplify your message

Reference:

5 Ways to Communicate More Clearly

https://www.inc.com/geoffrey-james/5-ways-to-communicate-more-clearly.html

Further Practice Home Tasks

To practice your communication skills, accomplish the tasks below and submit them to your
mentor on Wednesday by 12 noon. Feel free to send a message to your mentor for
clarifications on the given tasks.

Imagine you are employed in a job you love,

1. Write the text for an email asking your co-workers to attend a meeting on Friday. Save
as word document file using filename: Your first and last name_Email Home Task-
Module 2
2. Make a one minute video of yourself explaining to your boss why you were late for work.
Save video using filename: Your first and last name_Video Home Task-Module 2

Reflection

Looking back on the process you went through in accomplishing the home tasks, were you able
to apply all the five basic communication rules? What was natural for you to do? What
roadblocks did you encounter? Complete the chart below to help you with your reflection
process.
Please note that this will not be submitted but will be discussed during your one-on-one chat
with your mentor.

Question Answer
Which among the five basic My answer is "Always know why".
communication rules was the
easiest for you to apply?

Why do you think this was Because when I talk to a person/s I have my purpose and
easy for you? reasons why I will talk to someone, for example to convey, to
persuade, to discuss something, to ask something and to
inform.

What steps will you take to The steps I will take to further enhanced this skill is to apply it
further enhance this skill? frequently, practice it at home, with my family, classmates
and colleagues.

Which among the five basic My answer is "Listen well so you can respond well".
communication rules was the
hardest for you to apply?

Why do you think this was I choose this communication rule was hard for me because of
hard for you? the hindrances thats affects in receiving and the message,
what will I do is to ask again or if he/she can please repeat
the message.

FTW HOME TASK | Module 2

 What steps will you take to To overcome this difficulty talk in a place where you can
overcome this difficulty so clearly hear or deliver the messages message(s).
you will be ready for the work
place?

Congratulations for completing Module 2 of the course! You are now a step closer to
achieving your goal.

Also, help us know about how you found the 1st week of the FTW Core Skills Mentoring
program by accomplishing this quick evaluation survey: http://bit.ly/ftw-week1

Thank you!

FTW HOME TASK | Module 2