SUBMIT YOUR APPLICATION IN-PERSON

Important Note:
Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa
Application Centres (CVAC) in Bangladesh. Depending on your nationality, you may already need to give
biometrics.
Since July 31, 2018 – applicants from Europe, Middle East and Africa
Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas
To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp
Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A
planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
Please note, for the sole purpose of scheduling appointment VFS Global will collect Personal Information from
the applicant. A consent form to this regard will be required from the applicant.
Applicants requesting emergency appointments for the purpose of biometric collection may do so provided
suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note
or other documentation from an official. Please note that this proof only needs to be presented and will not be
collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s
processing time for the application. For any further information or questions, the Contact Centre is able to
assist with any inquiries.
Please click here to Schedule an Appointment
Temporary resident visa, study and work permit applicants only need to give biometrics once every 10 years
 However, permanent residence applicants will need to give biometrics with each application. Your
additional documents and/or passport, along with the request letter issued by the IRCC Office may be
submitted through the Canada Visa Application Centre of your choice.
 If you have applied for a temporary resident visa, study or work permit in the past and are unsure if
the biometrics have been provided, please refer to the IRCC website ( Canada.gc.ca/biometrics), and “ Find out
if your biometrics are still valid”
 Refer to the IRCC website for a list of countries that require a visa for temporary
residents: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/entry-
requirements-country.html
 For the purposes of biometric collection, nationality is based on the nationality you have declared in
question number 6 (*Citizenship) on the IRCC application form.
 It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure
unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre
with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and
multiple visits to the centre.
Two ways of submitting visa application to Canada
1. Paper Application

2. E-Application
 Paper Application

Step 1 :
Read complete information on the visa/permit requirements on IRCC website and download the appropriate
application forms and checklist relevant to the purpose of your visit. Please refer to the “ Prepare Your
Application” page to obtain details on visas/permits.

Step 2 :
Fill out the application form electronically Completed Forms (including the barcoded sheets) are to be printed
on a white, bond quality, non-glossy paper, using a laser printer.
Please ensure that 2D barcode is printed clearly and on high quality paper. Downloaded and hand-written
forms will not be accepted.
If an applicant is unable to complete a paper application by themselves and require assistance to do so, they
can avail VFS Global’s chargeable Assisted Service – Paper Application, at the Visa Application Centre.
Service is available for both biometric and non-biometric applicants.
Applicants will be required to complete a Visa Application Centre consent form for Assisted Service – Paper
Application.
Using the centre’s self-service workstation, the staff will provide assistance in filling out the paper application
form by transcribing the applicant’s responses and entering the data accordingly. Applicants are requested to
check the accuracy of the transcribed data before signing the application form.
If you prefer to fill out the form at the Visa Application Centre, our self-service workstation is available at an
hourly charge.
Please visit the Additional Service page for more information.

Step 3 :
Complete supporting documents as per the IRCC document checklist relevant to the visa category
If you are unable to provide all the supporting documents as mentioned in the official IRCC document
checklist, you are required to fill out and sign a waiver form and attach it with your application. Please note,
failure to provide the requested documents as stated in the IRCC document checklist may result in additional
delays or refusal of your application for a visa, permit or travel document.
Read the Privacy Policy, fill out the VFS Consent Form and attach it with your application.
Important: If a completed and signed VFS consent form is not included with the application, we will NOT be
able to assist you, and your application will be returned.

Step 4 :

 Pay the Government of Canada Fee and biometric fee (if required) as per instructions on the IRCC
website Pay your fees
 For applicants who are unable to make online payments, VFS Global offers an additional paid service
wherein applicants can pay cash at the centre, and avail the use of a VFS Global Corporate credit card to make
the online payment. Confirmation of the Government of Canada fee payment generated on the IRCC payment
portal will be issued to the applicant, along with the invoice-cum-receipt.
Step 5 :
If you are NOT REQUIRED to submit biometrics, visit your local Canada Visa Application Centre along with
your passport, photographs, completed forms, the Government of Canada Fee, and all the supporting prelisted
in the IRCC document checklist. Applicable Visa Application Centre service charges for package transmission
and Assisted Service – Paper application will be charged to you at the time of the application submission.
If you are REQUIRED to submit biometrics, prior appointment is mandatory for biometric enrolment.
Please note that appointments are mandatory in order to enrol biometrics at the Visa Application Centre. A
planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
Important Note: If you need to give your biometrics, the biometric fee of CAD85 covers the Canada Visa
Application Centre service charge for Package Transmission. Charges for additional services are not included

Step 6 :
On your appointment date (if applicable), please arrive at the Visa Application Centre with the appointment
letter 15 minutes prior to the scheduled time.
Please bring your completed and printed application forms, supporting documents, Government of Canada fee
payment receipt, original passport and two copies of the passport bio data page.
If you are not required to submit biometrics, please visit the Visa Application Centre during business hours.
Once you are at the Canada Visa Application Centre, your application and biometric (if applicable) will be
collected. Pay the applicable Visa Application Centre service charges and obtain a receipt. This receipt
contains your unique tracking number which you will need to track the progress of your application online.
Important Note: If you need to provide biometrics, your CAD85 biometric fee covers the Canada Visa
Application Centre service charge for application handling.

E-Application
Important Note:
Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa
Application Centres (CVAC) in Bangladesh. Depending on your nationality, you may already need to give
biometrics.
Since July 31, 2018 – applicants from Europe, Middle East and Africa
Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas
To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp
Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A
planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
Applicants requesting emergency appointments for the purpose of biometric collection may do so provided
suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note
or other documentation from an official. Please note that this proof only needs to be presented and will not be
collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s
processing time for the application. For any further information or questions, the Contact Centre is able to
assist with any inquiries
Please click here to Schedule an Appointment
It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure
unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre
with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and
multiple visits to the centre.

Step 1:
Complete instructions on how to submit a visa application via E-Application can be found on the IRCC
website “ Apply Online”.
Applicants who are REQUIRED to submit biometrics after successfully submitting an E-Application will
receive a notification in a form of a Biometric Instruction Letter (BIL). Upon receipt of the BIL, you will be
required to visit the Visa Application Centre to submit biometrics.

Step 2:
If you are REQUIRED to submit biometrics, prior appointment is mandatory for biometric enrolment.
Once an appointment is scheduled, an appointment letter will be generated along with a reference number.
The appointment letter will provide details of the date, time and location of the appointment, along with other
relevant information regarding security at the centre, additional services, etc.
If you are NOT REQUIRED to submit biometrics, please wait for the decision of your application and check
your MyCIC account for further instructions.

Step 3:
On the date of your appointment (if applicable) please arrive at the centre 15 minutes prior to your appointed
time.
Please bring your original passport, appointment letter, and Biometric Instruction Letter.
Upon completion of biometric enrolment, you will be provided a receipt confirming that your biometric has
been collected at the Canada Visa Application Centre.

Step 4:
Once a decision has been taken on your visa application, you will be notified via email to submit your passport
through a Passport Request Letter. If you are unsure of emails from IRCC getting delivered to you, please
check your my CIC account periodically for updates.

MAIL YOUR APPLICATION

Read the complete information on the visa/permit requirements on the IRCC website and download
the application form and checklist relevant to the purpose of your visit. Please refer to the “VISA TYPES”
page to obtain details on visa/permit categories.
Important Note:
Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa
Application Centres (CVAC) in Bangladesh. Depending on your nationality, you may already need to give
biometrics.
 Since July 31, 2018 – applicants from Europe, Middle East and Africa
Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas
To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp
Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A
planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
If you opt to Mail-In your application, please ensure that the Application package includes:

1. Completed applicable forms

2. Checklist

3. Supporting documents and a copy of the passport bio data page

4. Proof of payment for Government of Canada Fee and biometric fee (if required)
Visa Application Centre service charge in the form of a Managers Cheque in favor of VFS
It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure
unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre
with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and
multiple visits to the centre.
If you are mailing in your application package to a Visa Application Centre, please use the biometric validity
tool to check if you are required to enroll biometrics at a VAC ( Click here).
Once you receive a notification to enroll biometrics, please ensure you schedule and appear for an appointment
within 10 working days at the same VAC where you have mailed your application

Step 1 :
Read the complete information on the visa/permit requirements on IRCC website and download the application
form and checklist relevant to the purpose of your visit. Please refer to the “ Prepare Your Application” page to
obtain details on visas/permits

Step 2 :
Fill out the application form electronically. Completed forms (including the barcoded sheets) are to be printed
on a white non-glossy quality bond paper using a laser jet printer. Please ensure that 2D barcode is clearly
printed and on high quality paper. Downloaded and hand-written forms will not be accepted.
Complete supporting documents as per the IRCC document checklist relevant to your visa category.
If you are unable to provide all the supporting documents as mentioned in the official IRCC document
checklist, you are required to fill out and sign a waiver form and attach it with your application. Please note,
failure to provide the requested documents as stated in the IRCC document checklist may result in additional
delays or refusal of your application for a visa, permit or travel document.
It is recommended that you provide supporting documents as listed on the official IRCC document checklist,
failure to do so may result in additional delays or refusal of your Visa, Permit, or Travel Document application.
If you are unable to provide all the supporting documents as mentioned in the checklist, you are required to fill
out and sign the waiver form and attach it to your application.

Step 3 :
 Read the Privacy Policy, fill out the VFS Consent Form and attach it with your application form.
Important: If a completed and signed VFS consent form is not included with the application, we will NOT be
able to assist you, and your application will be pending until the VFS Global Consent Form is completed and
submitted.

Step 4 :
Pay the Government of Canada and biometric fees (if required) as instructed on the IRCC website Pay your
fees
For applicants who are unable to make online payments, VFS Global offers an additional paid service wherein
applicants can pay cash at the centre.

Step 5 :
Pay required Canada Visa Application Centre Service Charge, and any additional Canada Visa Application
Centre services fees, as per the Service Charge Schedule provided on the Canada Visa Application Centre
Website.
If you are NOT REQUIRED to submit biometrics, applicable Visa Application Centre service charges for
package transmission and Assisted Service – Paper Application must be paid over and above the charges for
any optional services availed at the Canada Visa Application Centre.
Payment Instructions for VFS Global Service Charges:
 VFSGlobal service charges need to be paid via Account pay Cheque acquired from any local banks in
Bangladesh,. Amount must be in Bangladeshi Taka only.The Account pay Cheque to be made out to “VFS
Bangaldesh Pvt Ltd”
 We do not accept company cheques.
 Account pay Cheque must be valid for at least six (6) months from the date of issuance.
 Payment amount must be the exact service charge fee for your application
Important: If your application is received without the correct payment for Canada Visa Application Centre
service charges, we will not be able to assist you and your application will be held pending until the Visa
Application Centre service charges are paid.
Note: If you need to provide your biometrics, the biometric fee of CAD85 covers the Canada Visa Application
Centre service charge for Package Transmission. Service charges for additional services are not covered.
For the complete list of Visa Application Centre service charges, please check Service Charge and Service
Schedule

Step 6 :
Arrange forms and documents according to the IRCC checklist.

Step 7 :
Complete and sign the Canada Visa Application Centre   Mail-in Application Checklist, Ensure you include it
along with the application(s).

Step 8 :
 Choose if you would prefer to have your processed documents sent to you via courier, or returned to the Visa
Application Centre to be picked up by you or an authorized representative.
Document collection or delivery after processing of your application by the Canadian Visa Office:

1. If you have opted for the collection of your documents in person or through an authorized
representative, you will receive an email notification advising you to collect your documents from the Canada
Visa Application Centre.
2. If you are availing of our courier service your passport will be delivered to your preferred address,
Please ensure you clearly indicate the delivery address in your application package. Please note, this service
carries an additional charge. To know more, visit Canada Visa Information - Bangladesh - Services and
Service Charge Schedule

Step 9 :
Mail in or courier your completed and signed application forms and supporting documents as per checklists,
along with a copy of your valid passport, recent photographs, confirmation of the Government of Canada Fee
payment, biometrics fee (if applicable) and VFS Global service fee charges via Account pay cheque
Place all in a sealed envelope and send to
Dhaka:
Address:
VFS Canada Application Centre-Dhaka
4th Floor, Delta Life Tower, Plot 37, Road 90,
North Gulshan Avenue , Gulshan-2, Dhaka-1212, Bangladesh:
Or,
Chittagong:
Address
VFS Canada Application Centre-Chittagong
House # 38,
Chamber House, 4th Floor
Agrabad, Chittagong-4100
Bangladesh
Or,
Sylhet:
Address
Canada Visa Application Centre - Sylhet
7th Floor, Nirvana Inn, Mirza Jungle Road,
Ramerdhigir par, Sylhet-3100, Bangladesh
Please Note: We will only return passports through courier in Selected locations in Dhaka only.

Step 10 :
Track your delivery with the postal or courier company used to submit your application(s) to the Canada Visa
Application Centre

Step 11 :
 You will receive an email notification containing your application tracking ID from the Canada Visa
Application Centre within two (2) working days of the receipt of your application.
Process at the Canada Visa Application Centre for Mail-in applications
 On receipt of the Mail-in application at the Canada Visa Application Centre (CVAC), the application
will be recorded on the VFS Global portal, and a tracking and reference number will be generated for the
application.
 An auto-email will be triggered, providing a reference and tracking number for the application, or for
insufficiency in the application pack, if any. If no email address is provided, you will be contacted via the
phone number provided.
 If biometrics is required, applicants with complete applications will be notified via email or phone call
to schedule an appointment for biometric enrolment within 10 working days at the centre.
Please note that appointments are mandatory in order to enrol biometrics at the Visa Application Centre. A
planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
 Once an appointment is scheduled, an appointment letter will be generated along with a reference
number.
 Incomplete or deficient applications will be kept pending, and applicants will need to submit the
missing details/documents within 10 working days. If applicant fails to complete the application within 10
days, the application package will be returned
If the deficiency pertains to an incorrect application form or details therein, the applicant will have the option
to send a correct and completed application form, or avail the additional service at the Visa Application Centre
for Assisted – Paper Application, or complete the form themselves using the self-service workstation.
For complete details please check Additional Services offered at the Visa Application Centre.
If the deficiency pertains to Government of Canada fee payment or biometrics fee (if applicable) the applicant
has the option to mail-in the correct Government of Canada fee and biometrics fee confirmation receipt
generated from the IRCC payment portal to the Visa Application Centre
For applicants who are unable to make online payments, VFS Global offers an additional paid service wherein
applicants can pay cash at the centre, and avail the use of a VFS Global Corporate credit card to make the
online payment. Confirmation of the Government of Canada fee payment generated on the IRCC payment
portal will be issued to the applicant, along with the invoice-cum-receipt.
If the deficiency pertains to Canada Visa Application Centre service charges and additional Service charges,
applicant will have the option to mail-in the correct fee payment in the form of a Account Pay Cheque, or pay
the fee in cash at the Visa Application Centre at the time of the biometrics appointment.
If biometrics is not required, the applicant can either visit the centre him/herself; mail-in the Visa Application
Centre fee payment in the form of a Account Pay cheque.

SUBMIT PASSPORT AND OTHER DOCUMENTS

If you have received a notification from the Government of Canada requesting for your passport, you have
either :

1. Applied online as E-Application or;

2. You are a Permanent Resident applicant whose application has been finalized and now requires the
passport to be submitted

Your passport, along with the passport request letter, may be submitted through the Canada Visa Application
Centre of your choice.

Please note that there will be a service charge for the above services. The details can be obtained here.

You can submit your passport:

o In person – Bring your original passport, Invoice-cum-Receipt (ICR) if it was provided earlier
at time of taking biometrics at Canada Visa Application Centre, Passport Photocopy along with the passport
request letter, to the Visa Application Centre (Visa Application Centre).Submitting your passport at the Visa
Application Centre entails a service charge of package transmission fee.
o Through an authorized representative Send in your original passport, along with the pre-
printed passport request letter and a duly filled VFS Global Consent Form for the authorized representative, to
the Visa Application Centre. Submitting your passport at the Visa Application Centre entails a service charge
of package transmission fee.
o Mail-in Send your passport, along with the passport request letter, to the Visa Application
Centre. Submitting your passport at the Visa Application Centre entails a service charge of package
transmission fee. This should be paid in the form of a account pay cheque made payable to VFS Bangladesh
Pvt Ltd . Please note courier service fee for return of passport is separate from package transmission fee.
o For complete details on Visa Application Centre service charges please check Service and
Service Charge Schedule

Important Note:

In the case of a Permanent Resident applicant whose application has been finalized and who has been
instructed to submit his/her passport, a photograph as per required specifications, and a completed Appendix B
might be requested as well. Please check the instructions sent to you for complete information and guidance.
Submitting your passport at the Visa Application Centre entails a service charge of package transmission fee.

Please click here for photograph specification as required by IRCC.

Upon completion of the passport submission process you will be provided a receipt in the form of an Invoice-
cum-Receipt (ICR), indicating the total amount paid based on additional services availed at the Visa
Application Centre . ICR will likewise contain the application reference number and tracking number which
can be used to track the application online

In the case of Mail-in passports, ICR will be inserted in the return decision envelope.

Upon return of the passport from the Canada Visa Office to the Visa Application Centre , applicant may either:
o Collect the passport in person at the Canada Visa Application Centre. Bring a valid ID and
the receipt issued at the Canada Visa Application Centre at the time of submission.
o Authorize someone on your behalf to collect the passport. To do so please complete the VFS
Global Consent Form and ensure that the authorized person brings along valid government issued
identification for him/herself and the applicant, along with the receipt issued at the Canada Visa Application
Centre at the time of submission.
o Have your passport delivered to your preferred location. Please check Additional
Services offered at the Visa Application Centre for applicant convenience.