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Sales promotion can prove useful for marketers in several ways. These include:
For Example, due to covid-19 situation, Lays has started sales promotions online
on Instagram and Facebook, that one can buy a whole carton for Rs.540/- while
it was usually for Rs.600/- containing 12 packets each worth Rs.50/-, the reason
behind it can be seen is brand awareness and increase in sales through bulk
orders.
For Example, Unilever gives bundle offers in its sales promotions of its Sunsilk
product, where instead of buying a single shampoo and conditioner for their
whole price, consumers can buy them as a bundle with discounted price. This
creates customer value for the company and its product.
For Example, Metro cash and carry is always giving newer sales promotions on
different products, in order to attract consumers to buy from it. In dynamic market
changes they are always processing information, that what products are
increasing in demand or what products have cheaper price. Accordingly, they
make their sales promotions, as during Ramadan they give good promotion on
Jam-e-Shireen bottles in bundle offers.
Support Other Promotions – Sales promotion is often used as a supporting
feature of other methods of promotion (e.g., salespeople may give promotional
items to give to sales prospects).
For Example, Dalda cooking oil gave bundle offers with Lemon Max Dishwasher,
this was in order to market both the products along with purchasable price. And
increase sales by selling both brands in one go. Dalda cooking oil is a leading oil
brand in Pakistan, so this helped greatly in publicity of Lemon Max Dishwasher.
While the benefits of sales promotion are very attractive to a marketer’s promotional
plan, there are downsides to this type of promotion. These include:
Price Sensitivity – Sales promotion can persuade users to expect a lower price
in the future, and potentially damage ‘quality’. Repeated use of sales promotion
may condition customers to wait until a product promotion is available before
making their next purchase resulting in the marketer not maximizing a product’s
revenue potential (i.e., customer will not pay full price).
For Example, Bata shoes along with their different promotion, give sales
promotions along with them. They collide with each other while confusing the
customers and restraining them from buying.
For Example, Pepsi has its own distribution network, one can see their
refrigerators in retailer shops. This is due to their low margin tradeoffs given to
resellers most of the wholesalers don’t find their products enough profitable to
buy.
Short Term – The effect of sales promotion is immediate. There is rarely any
lasting to increase in sales when sales promotion discontinued sales become
immediately Low. Heavy use of sales promotion may cause quality image
dilution.
For Example, during Ramadan many brands like Dalda, Rooh Afzah, start their
sales promotions to increase sales. However, these are only restricted to this one
month, once it’s over their sales promotions will be of no use.