Professional Documents
Culture Documents
General Banking,
Investment & Foreign
Exchange operations of
Islami Bank
Bangladesh Ltd.
Submitted To
Submitted By:
Name University
Nazma Haque University of
Dhaka
Snigdha University of
Rajbongshi Dhaka
Jasmin Akhter International
Islamic University
of Chittagong
Shanzida Stamford
Rahman University
Bangladesh
Letter of Transmittal
To
Course-Coordinator (Training)
Honorable Madam,
With due respect we do hereby submit our Internship Report titled “General
Banking, Investment & Foreign Exchange operations of Islami Bank
Bangladesh Ltd.”, which was assigned to us as an integral part of our course
requirements in B.B.A program.
As we have been working in IBBL, Jatrabari Branch, Dhaka, thus, it is a very good
opportunity for us to prepare the report properly out of practical experiences &
empirical data, as well as, application of theoretical knowledge.
Preparing this report has been extremely challenging, interesting and rewarding experience.
Now we are able to understand and utilize the key terms of Islamic Banking in banking
sector. Now it is very easy for us to interpret any impact and its effect on bank. We would
like to express our deepest gratitude to you for providing us with such an opportunity.
We have tried our best to make this report as comprehensive and informative as possible
within the time allowed for us. Due to various constraints, there may be some mistakes for
which we beg your apology.
Sincerely yours,
Nazma Haque
Snigdha Rajbongshi
Jasmin Akhter
Shanzida Rahman
Acknowledgement
First of all we remember Almighty Allah for making us successful to prepare this report. We
are grateful to the Islami Bank Bangladesh Limited authority that has helped us by updating
desired information at their website. At the very outset, we would like to thank Mrs.
Mahmuda Sultana, Course-Coordinator, SPO & Faculty member IBTRA for giving us the
opportunity to know about the Islamic Banking in Bangladesh, and her support and direction
it would never be possible for us to make this report.
We also express our heart full thanks to all the faculty members of Islami Bank
Training and Research Academy (IBTRA) specially Dr. Mahmood Ahmed, SVP &
Course Director (Training) IBTRA, Janab Md. Hedayet Ullah, AD (Training) and
other faculty members as well as the employees from top to bottom of IBTRA,
who gave us necessary information and excellent guidance to prepare this
internship report.
We talked all the concerned officers of the Islami Bank Bangladesh Limited,
Jatrabari Branch, who kindly provided us the information and other handouts.
Especially we cannot but mention Rana Mohammad Raihan, Senior vice
President of IBBL and Branch Manager, Jb.Md.Monowarul Islam Chowdhury, SPO
& Jb.Md. Nasiruddin, Senior Officer of this branch.
• Objective of Report 4
• Methodology 5
• Limitation 6
8-10
• Basic properties of Islamic Banking
11-13
Islamic Banking In Bangladesh
Chapter
2 About the organization 14
• Corporate Information 15
• Vision of IBBL
16
• Mission of IBBL
16
• Special feature of IBBL
• Management of IBBL 16
• Financial Performance of IBBL
18
19-20
54-56
• Welfare Activities of IBBL
• Findings 66-67
68-69
• Recommendations
70
71
• Conclusion
72-74
• Bibliography
• Appendix
Executive Summary
Banking system plays a very important role in the economic life of the nation. The health of
the economy is closely related to the soundness of its banking system. In a developing
country like Bangladesh the banking systems as a whole play a vital role in the progress of
economic development. Modern trade and commerce would almost be impossible without the
availability of suitable banking services. Islamic Banking is an integral part of Islamic
Economics and thereby an Islamic way of life. Islamic Banking is a special nature of
financial intermediary which has not involve in any way with interest. The introduction of
interest-free and equity-based financing by the Islamic banking system is based on the
principles of Islamic economics. Here I provide information about Islamic Banks in
Bangladesh.
IBBL is a third generation bank in the private sector banking of Bangladesh. IBBL is the
private commercial bank that is a brain child of some successful local entrepreneurs. IBBL is
a banking company registered under the Companies Act, 1913 (At present the companies
Act, 1994) with its Head Office at 40, Dilkusha Commercial Area, Dhaka- 1000, Bangladesh.
The bank started its historical operation on the 30th March 1983. Now it has as many as 234
Branch throughout the country. Five more Branches are placed to be opened in 2010.
IBBL has already achieved tremendous progress within only 8 years. Now IBBL is offering
about to all modern banking service with modern technology. Meanwhile, IBBL has already
introduced on-line banking services. Islami Bank has discovered a new horizon in the field of
banking area which offers different General Banking, Investments and Foreign Exchange
banking system. IBBL has some special mission & vision to establish interest free Banking in
the country. From the very beginning since inception the Bank it has been facing different
kinds of problem due to lack of Islamic Banking Act, Islamic money market and also general
people have no idea about Islamic mode of investment.
We have prepared the internship report on “General Banking, Investment & Foreign
Exchange operations of Islami Bank Bangladesh Ltd.” as a partial fulfillment for the BBA
program of the university based on primary & secondary data & information. For this specific
purpose we have collected data & information from various sources like published materials
such as the annual report, articles related to Banking activities. We concentrated on arranging
& putting the data in such a way that the report progressively anchors to a desired destination
of understanding.
In this report we have tried to show overall activities & performance of Islami Bank
Bangladesh Ltd. We have also shown the differences with conventional banking regarding
different aspects as well as identified strength and weakness of IBBL & recommend actions
that may be necessary to redesign functions of IBBL.
Chapter One
Islamic banks are unconditional and specialized financial institutions that perform most of
the standard banking services and investment activities on the basis of profit and loss sharing
system conforming to the principles of Islamic Shari’ah. Out of 50 banking institutions, 7
banks are backed by Islamic mechanism and worldwide accepted Islamic morality and
established code of conduct. This paper, however attempts to appraise performance and
dictate the overall scenario of Islami Bank Bangladesh Limited performing beneath the
umbrella of Islamic shari’ah and approved welfare oriented principles.
1.3 Methodology
In order to carry out the report, we have collected the required data from both primary and
secondary sources. We focused on taking the interviews of the personnel involved in the
different departments, Manager and Senior Level Employees, Business Clients and Account
Holders. After collecting information the data were used to analyze information, Graphical
tools were used to get clear picture of the situation.
a) Nature of the study: Exploratory
Analytical Review:
• PEST Analysis
• SWOT Analysis
• Graphical Analysis
1.4 Scope of the Study
Islami Bank is the pioneer of welfare driven economy and promoter of balanced growth in a
country like Bangladesh which has a poverty stricken contemporary economic background.
To address the ongoing condition of IB and their bright prospects is a vital issue to be
explored.
1.5 Limitations
During preparing this report I have faced these following limitations:
An effective legal framework ensuring speedy justice is essential for a good society, it is
more so for the success of Islamic banking, because its investment risk is more than that
of a conventional interest-based bank as its dealings are on profit and loss basis.
• Disciplined Entrepreneurship:
While it is difficult to predict, with any degree of certainty, the operating results of an
enterprise and the magnitudes of profit and loss, all the same, it seems unjust if the party
providing the capital is guaranteed a fixed and predetermined rate of return, and the other
party undertaking the enterprise is made to bear the uncertainty alone. Under the
circumstances, an Islamic banker has not only to focus on credit risk but also to view all
the business risks of the enterprises in which he has invested the bank money.
The opinions of Shari’ah Councils of different countries may not necessarily be uniform.
There is, therefore, a need for a Supreme Shari’ah Council representing Muslim
community all over the world to decide about various issues con fronted by Islamic
banks. A beginning has been made in this direction by establishing the Council of the
Islamic Fiqh Academy at Jeddah, Saudi Arabia under the auspices of the Organization of
Islamic Conference (OIC) but its role has to be augmented.
The significant accounting policies on which the statements are based should be
fully and clearly declared,
• Committed Management:
If the management of a bank is determined to step into the business of Islamic banking, it
can easily evolve a strategy for the same, formulate a plan for a specific time - frame and
implement it accordingly.
In order to ensure successful management in Islamic banks, there is need to apply all the
available modern tools of managing corporate business, including management of human
assets, offices, information resources, marketing etc.
In time of loan default these banks don’t take any penalty for default which is one of the
major differences between Islamic & conventional banks.
• Participatory financing:
Islamic banks believe in participatory financing. They do the investment through profit &
loss sharing. Their investment modes depend on mudaraba & murabaha principles which
require participatory financing of both the parties.
In Islam, there is a clear difference between lending and investing lending can be done
only on the basis of zero interest and capital guarantee, and investing only on the basis of
Mudaraba (profit-and-loss-sharing).
It has, therefore, become necessary to ensure that activities of the fast growing Islamic Banks
are carried out properly and uniformly according to the principles of Islamic Shari’ah. With
this end in view, Bangladesh Bank constituted a Focus group comprising representatives of
the central Bank, a number of Islamic Banks and the Central Shari’ah Board for Islamic
Banks of Bangladesh to formulate an integrated guideline for conducting banking business of
the Islamic Bank/Islamic bank branches of conventional banks. Based on the
recommendations of the Focus group this guideline embodying different terminologies used
in Islamic Banking operations, definitions of the terminologies, the principles and modes of
deposits and investments has been prepared. It also dwelt upon the issues of liquidity,
maintenance of books of accounts and preparation of financial statements and other related
issues. This guideline has been prepared mainly on the basis of Banking Companies Act
1991, Companies Act 1994 and Prudential Regulations of Bangladesh Bank. However, this
guideline should be treated as supplementary, not a substitute, to the existing banking laws,
rules and regulations. Incase of any point not covered under this Guideline as also in case of
any contradiction, the instructions issued under the Banking Companies Act and Companies
Act will prevail.
• "Shari’ah" means such rules and regulations as have their origin in the holy Qur'an
and Sunnah to govern all aspects of human life.
• "Islamic bank" means such a banking company or an Islamic banking branch (es) of a
banking company licensed by Bangladesh Bank, which follows the Islamic Shariah in
all its principles and modes of operations and avoids receiving and paying of interest at
all levels.
• "Islamic Banking Business" means such banking business, the goals, objectives and
activities of which is to conduct banking business/activities according to the principles
of Islamic Shari’ah and no part of the business either in form and substance has any
elements not approved by Islamic Shari’ah.
• "Branch or Branch Office" means any branch or Branch Office of Islamic Bank
Company or office or Branch of such interest based conventional Banks which run
Islamic banking business.
• "Depositor" means some one who holds with any Islamic Banking Company any
account namely Current account based on Al-Wadiah principles, Savings or long and
short term deposit accounts under Mudaraba principles.
• "Investment" means any such modes of financing which Islamic Bank Company does
bin accordance with principles of Shari’ah or as per the Shari’ah approved modes like
Mudaraba, Musharaka, Bai-Murabaha, Bai-Muajjal, Istisna, Lease, Hire-purchase under
Shirkatul Melk, etc.
• "Client" means such a person or institution who/which has any business relationship
with Islamic Banking Company.
In our banking sector there operates 7 banks which are backed by Islamic Shari’ah and
approved principles according to Quran and Sunnah. First Islamic bank is IBBL which is
established in 1983. This was in fact the one of a kind bank in the Southeast Asia. Other
players in the market are:
• EXIM Bank
• SJBL
• First Security Islami Bank Ltd
• Al-Arafah Islami Bank Ltd
• Social Islami bank Ltd
• ICB Islamic Bank
CAMELSRatingStatusof Is
Share of Capital
Manpower 9588
2.2 VISION OF IBBL
The vision of Islami Bank Bangladesh limited is to strive to achieve superior financial
performance be considered a leading Islamic bank by reputation and performance.
• To ensure the soundness and development of the financial system based on Islamic
principles and to become the strong and efficient organization with highly motivated
professionals, working for the benefit of people, based upon
• To encourage investment particularly in projects which are more likely to lead higher
employment
The bank is committed to run all its activities as per Islamic Shariah. IBBL through its steady
progress and continuous success has earned the reputation of being one of the leading Private
Sector Banks’ of the country. The distinguishing features of IBBL are as follows:
• Investment income of the Bank is shared with the Mudaraba depositors according to a
ratio to ensure a reasonable fair rate of return on their depositors.
• Its aims are to introduce a welfare-oriented banking system and also to establish
equity and justice in the field of all economic activities.
• It extends Socio-economic and financial services to the poor, helpless and low-income
group of the people for their economic enlistment particularly in the rural areas.
• Its aim is to achieve balanced growth and equitable development of the county
through diversified investment operations particularly in the priority sectors and in the
less developed areas.
• It extends co-operation to the poor, the helpless and the low-income group for their
economic development
2.5 MANAGEMENT OF IBBL
Table-2.1
• Political factors:
Regional legislation, legal procedure, law and order of a country influence the
banking mechanism to a greater extent. Our provision is more or less friendly towards
the banking sector. Principles directed by the regulatory authority and international
bodies’ impact the banking performance of our country.
• Economical:
GDP, corporate income tax provision and distribution channels, market routes and
customer base are components of economical factor. Our country background and
increasing customer demand raise the importance and evolution of Islamic banking
system.
• Societal factors:
The biggest proposition of Islamic banking system is the religious perception in minds
of people since most of the residents of our country are Muslims. Media support, life
style, major events like RAMADAN, Eid festivals and Hajj saving propensity also
stimulate the advancement of Islamic banking.
• Technological aspect:
SWOT analysis is a tool for screening an organization and its environment. It is the first stage
of planning and helps marketers to focus on key issues. It helps to detect the possible threats
and opportunities in the market and viability. It helps recognize internal strength and
overcome weaknesses.
It is the scanning of the internal and external environment is an important part of the strategic
planning process. Environmental factors internal to the firm usually can be classified as
strengths, or weaknesses, and those external to the firm can be classified as opportunities or
threats.
STRENGTHS
• Islamic Banking will explicitly reorganize the deplorable condition of the poor and
marginalized segments of society. Banking products which comply with Islamic law are
becoming increasingly popular, not only in the Gulf countries and far eastern states like
Malaysia, but also in other developed markets such as the United Kingdom. Reputed
banks like Standard Chartered, Citibank, and HSBC are operating interest free windows
in several West Asian countries, Europe and USA. There is a huge potential market in
Bangladesh for Islamic banking products.
• Moreover, Islamic banking helps the weaker and hapless section of the society through
various financial products. Islamic banking finances (through its Joint ventures,
partnerships and leasing)are provided by investors or banks to the borrowers with a
condition that financial risk is to be borne by the investors, and other risks to be borne
by the borrower. This helps even the indigent and vulnerable to get finance at a no risk
and cost basis, but definitely requires other credits like strong business proposal,
rational planning, skilled hands and specialized art to attract the financier. Better
business proposals succeed in fetching funds as opposed to the projects with
comparatively poor propositions. Such inclusive growth will aggrandize the
Bangladeshi economy.
• Commercial banks cannot raise deposits without promising a specified rate of return to
depositors, but under Shari’ah, returns can only be determined post-facto depending on
profit. Also banks have to maintain a Statutory Liquidity Ratio (SLR), which involves
locking up a substantial portion of funds either as cash, gold or in government
securities. Such cash will not get any return, keeping it in gold is risky as it could
depreciate and government securities come with interest.
• We have seen the fall of giants in the world of financial sector like Lehman Brothers in
the aftermath of the US sub-prime mortgage crisis. Therefore, it is of paramount
importance to be strict about credit rating system, to circumvent any chance of further
bankruptcy. Since Islamic banking adheres to strict credit rating
• system and prohibits indebted economic agents to avail more debt finance, it could save
our financial and economic enterprises from bankruptcy.
• Religious appeal.
WEAKNESS
• Adverse selection has been one of the major impediments in the world of Islamic
banking.
• Among the other disincentives from the borrower's point of view are the needs to
disclose his accounts to the bank if he were to borrow on the Profit Loss Sharing
basis. However, many small-time businessmen do not keep any accounts, leave alone
proper accounts. And large conglomerates do not like to disclose their real accounts to
anybody. The widespread lack of business ethics among certain business community
will be another major hurdle in the path of Islamic banking in Bangladesh.
• The practices in use by the Islamic banks have evoked questions of morality. Bai
mu'ajjal (sale with deferred payment) and Murabaha (cost-plus financing) are
permitted in the Shari’ah under certain conditions. What are being done in many
countries are fictitious deals which ensure a predetermined profit to the bank without
actually dealing in goods or sharing any real risk. This is against the letter and spirit
of Shariah.
Opportunity
• The size of the market will be very large if it can be targeted properly.
• In the name of religious faith, people are looking for interest free banking and finance.
It is significant to mention here that Islamic banking is not meant for Muslims only
but non Muslims may also avail the benefit of it. And it is feasible to have a parallel
banking system based on Shari’ah along with a conventional one.
• After 4/5, most of the countries started pulling out their investments from the US and
Europe because of the fear of freezing of assets. Another reason could be the
slowdown in the economies of western countries. A growing Bangladeshi economy
has created a huge enthusiasm among Islamic nations as it sees the unlimited
opportunities it can avail.
• If Islamic banking is introduced, the inadequate labor capital ratio, for informal sector
workers associated with agriculture and manufacturing industries could be resolved
through equity finance, which might be a revolution in our agriculture and
unorganized sector. With improved labor capital ratio, our vulnerable workers
associated with agriculture and unorganized sector might be able to compete
effectively with the formal sector workers. Thus Islamic Banking may financially
empower majority of our work force.
• Islamic banking should not be a religion based banking business, but could be
profitably used to resolve our issues pertaining to economy.
Threats
Chapter Four
Functions of IBBL
General banking provides the foundation of banker – customer relation ship through opening
account. This is the busiest department and the daily transactions of concerned to the
customers for drawing or depository money , selling of the instrument to them for remittance
purpose, collection of their instruments providing other services to them and keep customer
section busy.
Usually the following sections/departments are involved to perform the general banking
operations:
Cash Section
Bills & Remittance Section
Clearing and Collection Section
Accounts Section
The major general banking operations of IBBL are
Mobilizing Deposits
Islami Bank accepts deposits under two principles viz. Al-Wadeah principle and Mudaraba
principle. Current account is operated on Al-Wadeah principle and all other deposit accounts
on Mudaraba principle of Islamic Shari’ah.
Al-Wadeah
The word 'Al-Wadeah' has been derived from the Arabic word 'Wada'yun' which means to
keep/to deposit/to give up/Amanat.
In case of Amanat, Bank/any other person/institution can not use, invest, and amalgamate the
funds of Amanat with the banks/his/its other funds without prior permission of the owner of
the Amanat.
Thus, in Al-Wadeah account there is a provision to obtain prior permission from the owner of
the fund to use, invest, amalgamate the said fund with their/other funds and return the same
within banking hour on demand. Bank is here ‘Muaddah Elaihe’ and depositor is ‘Muaddi
Mudaraba
The word 'Mudaraba' has been derived from Arabic word 'Darb'/'Darbun' which means
“Travel”. Thus the word ‘Mudaraba’ means travel for undertaking business.
Mudaraba is a form of partnership in profit whereby one party provides capital and the other
party provides skill and labour.
The provider of capital is called ‘Shahib-al-Mal’ or the ‘Rabb-ul-Mal’ (the financier or owner
of the fund) and acts like a sleeping or dormant partner while the provider of skill and labour
is called ‘Mudarib’ (entrepreneur/organizer) who provides the entrepreneurship and
management for carrying on any venture, trade, industry or service with the objectives of
earning profits.
Both the parties share the profit as per pre-agreed ratio and the losses, if any, being borne by
the provider of capital i.e. ‘Shahib-al-Mal’ except if it is due to breach of trust, misconduct,
negligence or violation of the conditions agreed upon by the Mudarib becomes liable for that.
The Mudarib is in the nature of a trustee as well as an agent of the business. He is to work
with honesty and sincerity and to exercise the maximum possible care and precaution in the
exercise of his functions.
This account may be opened in single or joint name of the person (s) or any
organization acceptable to the Bank.
The accountholders are generally allowed to deposit several times as they require but
in case of withdrawal of money there are some restrictions as per rules and practices
of the commercial banks.
The Bank is authorized to invest the Mudaraba funds at the risk of the depositors.
The Bank will arrange proper deployment of funds without any intervention of the
depositors.
Total profit resulting from such investment will be distributed between the Bank and
the depositors as per agreed ratio.
If any loss is incurred, it is to be borne by the depositors. However, in IBBL a reserve
fund named as ‘Investment Loss Offsetting Reserve (ILOR)’ has been created to meet
up such losses and other purposes.
This account is also conducted under Mudaraba principle. The very special character of
this account is to serve seven days prior notice for any withdrawal.
Any Muslim intending to perform Hajj can open this account for accumulating
savings with a view to meeting Hajj expenses and may select 25 alternative choices
based on duration from 1 year to 25 years.
The Bank accepts deposits on installment basis under Mudaraba principle.
Considering the religious aspects and to inspire the individual to perform Hajj, the
Bank gives here the highest weightage in distribution of profit in compare to other
accounts.
Premature encashment is allowed. To avail the highest weightage which is 1.35 for
above 10 years term and 1.30 up to 10 years term, the accountholder has to show the
proof of performing Hajj.
It is opened in the name of single person.
Mudaraba Savings Bond Scheme
• The person (s) aged 18 years and above shall be eligible to purchase Bond (s) in
single name or in joint name.
• Educational Institutions, Clubs, Associations and other non-trading and non-profit
socio-economic institutions shall also be eligible to purchase Bond(s) in the name of
the institutions.
• Guardian(s) shall be allowed to purchase Bond(s) jointly with a Minor mentioning the
age of the Minor.
• The profit of Bond may be withdrawn by the bondholder once in a year. No profit
shall be paid for the period after maturing of the Bond, if not encashed on maturity.
• The terms of Bond are 5-year & 8-year.
• Available denominations are Tk.5,000; Tk.10,000; Tk.25,000; Tk.50,000;
Tk.1,00,000; Tk.5,00,000; & Tk.10,00,000.
• Present weightages are 1.10 & 1.25 respectively.
Any bonafide citizen of Bangladesh of 18 years and above can open this account in
his own name or in the name of Minor.
The applicant shall have to introduce by a bonafide account holder of the Branch
where he intends to open account or any client of any Branch of IBBL or any
respectable person known to the Bank.
The MSS account can be transferred from one Branch to another Branch.
The depositors may issue written standing instruction for monthly transfer of
installment from any other account maintained with the same Branch for credit to his
MSS account. The client has to pay a charge of Tk.5/= only for each such transfer.
Benefits of full weightage with yearly cumulating of profit shall become payable if
withdrawn on maturity. No profit shall accrue if the account is closed within 1(one)
year.
In case of premature encash/withdrawn after 1(one) year, profit shall be payable at the
rate applicable for Mudaraba Savings Deposits. In case of 10 years term MSS account
encashed after 5 years but before 10 years, profit shall be payable at the rate
applicable to 5 years term MSS account for 5 years and at the rate of Mudaraba
Savings Deposit for the subsequent period.
Mudaraba Monthly Profit Deposit Scheme
Any individual may open an account under this Scheme by depositing a minimum
amount of Tk.1, 00,000 and multiples thereof at a time for 3 or 5 years.
Monthly provisional profit is given to the account just after completion of 30 days
from the date of opening of the account.
The profit amount shall be adjusted after completion of each accounting year after
declaration of final rate of profit.
IBBL has introduced Mudaraba Waqf Cash Deposit Account through which fund is
pooled for the purpose of Waqf from the well-off and the rich people of the society.
The income to be generated thereon may be spent for different benevolent purposes
including various religious, educational and social services.
Under this scheme one may create Cash Waqf at a time or may start with a minimum
deposits of Tk.10,000/- only and the subsequent deposit shall be made by
installment(s) in Thousand Taka or in multiple of thousand Taka. The highest
weightage is given here for encouraging Waqf system of Islam which is now 1.35.
Profit from this account is utilized as per instruction of the Accountholders.
Mudaraba Foreign Currency Deposit Account has been introduced by IBBL under Mudaraba
principle. The following categories of people can open this account.
Chart 4.1
Types of Account in 31.12.2009
4.32, 0.01,
4% 0% MSA
1.67, 2%
2.25, 2% MSS
6.8, 7%
MTA
9.12, 9% 38.92, 39%
AWCA
MSBA
MMPA
18.16, 18% MSNA
FCA
18.75, 19%
Other
Deposits
Table-4.1
In Million
Year 2005 2006 2007 2008 2009
Chart-4.2
IBBL is the bank which is able to collect highest amount of deposits among the whole banks.
No one can compete with this bank. From 2005 to 2009 the amount of deposits is just
doubled. For this reason the bank has the great opportunity to invest its huge amount of
money. And at the same time this never faces any type of liquidity crisis in spite of
maintaining this huge amount of deposits. Now IBBL maintains more than TK. 2 lac million
as deposit.
Local Remittance
Remittance represents transmission/transfer of money from one place to another. Local
remittance represents remittance that takes place within the territory of a country.
Banks have a wide network of branches all over the country and offer various types of
remittance facilities to the public/customer/client etc.
Demand Draft
According to Section 85 (A) of the Negotiable Instruments Act, a demand draft is “an order
to pay money drawn by one office of the bank upon other office/branch of the same bank for
a sum of money payable to order on demand”.
Issuance of DD
A prescribed Application Form bearing No. F-20 is required for effecting remittance through
D-D and the following columns should be filled in properly:
Payment of Draft
The drawee branch should exercise proper care while paying drafts.
• When the draft is presented to the drawee branch for payment, the particulars of the
draft is/are checked with the advice and signature (s) therein to be verified.
• Payment of the DD has not been stopped is to be ensured
• Verification of Test no, if any, is to be done
• If the DD issued for cash payment ‘A/c. Payee' rubber stamp’ should be cancelled and
a letter requesting the drawee branch to pay the DD in cash should be issued under
sealed cover and signature of the payee should be attested.
• DD Advice should be sent on the same day.
•The drawee branch should ensure that the payment of the instrument is made in due
course.
• As the demand draft is payable to order it is duty of the paying branch to obtain
identification of the payee if payment is desired over counter.
• If the DD is presented through a bank, the endorsement(s) appearing on the
instrument should be prima-facie in order of certification by the collecting banker.
Cancellation of Draft
• Some times the purchaser returns the draft to the issuing branch and requests for
payment by cancellation thereof. In such case we must make sure that the request is
from the genuine purchaser, that the draft was issued by him and is not a fake one and
that he has not already issued a duplicate thereof. However, if the purchaser of the
draft makes a request to cancel the draft and refund him the amount of draft, the bank
should do so after taking the following precautions:-
• Bank should satisfy itself that the draft has not been delivered to the payee. Section 46
of the NI Act states that the making, accepting and endorsement of a negotiable
instrument is completed only when it is delivered to the person concerned. Thus, a
banker should refuse to cancel the draft, if it is found that the draft has been delivered
to the payee. As a matter of fact, the purchaser losses the right of getting the draft
cancelled as soon as he sends the drafts to the payee. If the purchaser wants to get the
draft cancelled after delivering it to the payee he can do so only with the consent of
payee.
• If the draft is sent by post, the act of posting itself proves the delivery of the draft to
the payee. This is because the post office is taken as the agent of the payee of the
draft.
TT (Telegraphic Transfer)
Telegraphic transfer is so far the quickest method of transferring funds from one place to
another. Some times, the remitter of the funds requires the money to be available to the payee
immediately. In that case the banker is requested by the remitter to remit the funds over
telephone. It is an instruction conveyed by telegraph/telex/telephone to the drawee branch for
paying certain amount of money to a specified person.
Issuance of TT
TT application form (F-22) is to be filled in by the remitter with full particulars signature of
the remitter is to verify by the bank's officials. Money to be received in cash or by debiting
remitters account with commission and Telex/Telephone charges. Entry should be given in
B-44 branch wise serially under supervision of authorised official. Message to be passed
immediately to the drawee branch under secret test by Telex, Telephone, Telegram followed
by IBCA for confirmation. Cost memo F-23 to be issued and handed over to the client.
Payment of TT
The amount transferred by TT is either credited to the account of the beneficiary, if he/she
maintains an account, or paid by means of a TT payment order if he/she does not maintain an
account. Cash is paid to the beneficiary on proper identification, if he/she has no account.
Payment Order
Payment order is meant for making payment of the banker’s own or of the customer’s dues
locally and not for affecting any remittance to an out station. In a sense, the payment order is
used for making a remittance to the local creditors.
F-19, should be filled in properly by the customer. Total amount should be deposited through
cheques/cash.
• Printed Payment Order leaf should be filled in as per F-19 and signed by two
authorised officers.
• The instrument should be handed over to the purchaser.
• Payment Orders are required to be discharged by the beneficiary, where applicable on
revenue stamp of appropriate value against in cash or through account.
Online banking:
IBBL is the only bank in Bangladesh that has developed and implemented core banking
software eIBS having online features by its own software engineers based on open source
technology and oracle. The online banking section of IBBL does the following activities:
•Sale of Share: Islamic banks sell primary shares of a company registered with
the Stock Exchange in exchange for a commission. This contributes to the raising of
capital for a company. Companies make arrangements with Islamic Banks to issue
shares for public subscriptions. These are known as “new issues” which a company
intends to sell to the public. Islamic banks are the most effective method of selling
the shares to the public.
• Opening of L/C: Islamic Banks also offer Letters of Credit (L/C) for
domestic and international trade on a commission basis. Thus, they facilitate
business relationships between importers and exporters through this service.
• Issue of Qard Cards: Islamic banks can issue Qard Cards (QC) unto
certain limits to their valued customers. The card will enable a holder of it to
purchase goods from the market without cash or a check. The merchants indicate
clearly which cards they will accept. At the point of purchase, the Cardholder
presents his card to the merchant who runs the card through a special machine,
which imprints account information on a form to be signed by the Cardholder. Thus,
a customer can make his purchase without having to pay cash on the spot. In
addition, the (QC) can also be used like an ATM card at participating banks.
Investment is the action of deploying funds with the intention and expectation that they will
earn a positive return for the owner. Funds may be invested in either real assets or financial
assets. When resources are used for purchasing fixed and current assets in a production
process or for a trading purpose, then it can be termed as real investment. Specific examples
of financial investments are: deposits of money in a bank account, the purchase of
Mudaraba Savings Bonds or stock in a company. Since Islam condemns hoarding savings
and a 2.5 percent annual tax (Zakat) is imposed on savings, the owner of excess savings, if
he is unable to invest in real assets, has no option but to invest his savings in financial
assets.
Investment is one of the important functions of IBBL. IBBL collect Deposits on Al-wadeah
and Mudaraba principles and deploy the collected fund using shari’ah-based
Mechanism & Modes of Investment.
Bai-Murabaha may be defined as a contract between a Buyer and a Seller under which the
Seller sells certain specific goods (permissible under Islamic Shari’ah and the Law of the
Land) to the Buyer at a cost plus agreed profit payable in cash or on any fixed future date in
lump sum or by installments.
Bai-salam is a contract between a buyer and a seller under which the seller sells in advance
the certain commodity (ties)/product(s) (permissible under Islamic Shari’ah and the Law of
the land) to the buyer at an agreed price payable on execution of the said contract and the
commodity (ties)/ products(s) is/are delivered as per specification, size, quality, quantity at a
future date and time in a particular place. In other word, Bai-Salam is a sale whereby the
seller undertakes to supply some specific commodity (ies) product(s) to the buyer at a future
time in exchange of an advance price fully paid on the spot.
Under this mode the bank engaged with buying and selling of foreign currency.
V1) Mudaraba
It is a form of partnership in profit where one party provides the funds while the other
provides expertise and management. The First party is called the Sahib-al-Maal and the later
is referred to as the Mudarib. Any profit accrued is shared between two parties on a pre-
agreed ratio, while capital loss is exclusively borne by the supplier of the capital except the
loss it is due to the breach of trust by the Mudarib.
V1I) Musharaka
Hire purchase under Shirkatul Melk is a special type of contract which has been developed
through practice. Actually, it is a synthesis of three contracts: Shirkat, Ijara and Sale. Shirkat
means partnership. Shirkatul Melk means share in ownership. When two or more persons
supply equity, purchase an asset, own the same jointly, and share the benefit as per
agreement, the contract is called Shirkatul Melk contract.
Along with these modes there is another important mode of investment of IBBL which is
Quard-al-Hasana.
Quard-al-Hasana:
A virtuous loan. A loan with the stipulation to return the principal sum in the future without
any increase.
Compositionof modewiseInvestment in
31.12.2009
0.95, 1%
5.68,0.02,
1.19,
6%1%0% Bai Murabaha
3.64, 4%
HPSM
Bai Muajjal
Bai Salam
Musharaka
Chart 4.4
Sectorsof Investment in 31.12.2009
3.4, 4% Industry
2.27,
5.06, 5%2% Commercial
5.65, 6%
Real Estate
Agriculture
53.53, 54%
28.51, 29% Transport
Other
Investment
Table-4.2
In
Chart-4. 5
It shows that the amount of investment is increasing year to year. It is in upward trend. In
2008 the Bank’s total investment was Tk. 180,054 million and in 2009 it was TK. 214,616
million while in 2005 the investment was only TK.93, 644 million.
Small Business Fishery, livestock, 100000 0-20% 1-2 years HPSM, Bai-
manufacturing. muazzal
Micro Industries Diploma, skilled & semi 200000 Nil 5 years HPSM, Bai-
skilled youth muazzal
Real Estate For all Kind of land 50% of cost 50% 10-15 years HPSM
Investment owners under City of
Program Corporation & important construction
business places
IBBL is playing a very important role in foreign exchange business of the country. Islami
Bank offers different trade products and services complying Shari’ah and law of the land.
The foreign exchange operations can be categorized in following four areas:
1. Import Services and Import Finance
• Letter of Credit
• Remittance
• Letter of Credit
• Performance Bond
Kifalah Commission basis
• Bid Bond
• Advance payment
• Guarantee
• Murabaha Import
Shirkat • Mudaraba
• Agent gets fees/commission for extending desired services from the principle.
• Kifalah means an obligation that someone wants to assume in addition to its existing
obligation in respect of a demand for something.
• Finance kifalah means an obligation to be met in the event of the principal debtor‘s
inability to honor his obligation.
• Bai is defined to mean simultaneously ‘purchase and sale’. i.e. the exchange of a thing
of value by another thing of value.
• The subject of sale must be in the ownership of the seller at the time of sale.
Shirkat: Partnership
- Mudaraba
- Musharaka
Ijarah: Leasing
Table-4. 3 In Million
Chart-4.6
In 2009 remittance collection has reached the peak. Every year the remittance collection is
growing at an increasing rate. And in every sector IBBL is now in the first position.
Compared to any other banks IBBL contributes a lot in enriching foreign currency reserve.
Welfare is a condition of having good health, comfortable living and pleasant working
conditions (Hornby). Hence, it can be said that welfare services are those which ensure
conditions of having good health, comfortable living and working conditions, which are
generally one’s basic needs. Islam views work as the primary means of earning and acquiring
income and wealth. But if real income is not sufficient to purchase necessities of life, then
welfare services become essential in a society to maintain the minimum standard of living of
the people. In fact, in every society, there are many people who lack the necessary income
and, consequently, face inadequate lifestyles due to unemployment and under-employment.
Their condition cannot improve if welfare services remain absent and concentration wealth
remains in certain segments of society. The Quran states the principle that “wealth should not
circulate only among the rich” [59:7].
The Quran also encourages people to contribute generously to social welfare and helping the
needy in society. Thus the Quran establishes the general principle of generous welfare
spending while encouraging sacrificial levels of spending perhaps for social crises and for
conditions demanding high financial support. Thus Islam calls for the meeting of the basic
needs of the poverty groups through welfare services, which might include –
Siddiqi (1995, pp.2-3) mentioned that care for others, or helping behavior, is another cardinal
principle of Islamic economic behavior. It tempers the self-interest that is ingrained in human
nature to ensure survival. It is a natural concomitant of trusteeship, since one serves the
Master by caring for His people. The Prophet, peace is upon him, said: “Mankind is God’s
dependants, so the most beloved of people in the Sight of Allah are those who do good to His
dependants.”
Helping behavior is required because of the interdependent nature of manhood life. There is
no fulfillment in life without interaction with others; individual facility requires socialization.
The exclusive pursuit of self-interest in social relations is counter-productive; it defeats its
own purpose. Men serve their individual and collective interest best when each individual
cares for the welfare of others while striving to protect and promote his own interest. This is
what religion teaches. Those who deny it, deny religion.
Zakat:
Zakat is one of the five pillars of Islam. In a broad sense, it is only for social welfare purposes
as specified by the Quran: “The Zakat is (meant) only for the poor and the needy, those who
collect the tax, those whose hearts are to be won over, for the freeing of human beings from
bondage, for the relief of those overwhelmed by debts, for the cause of God (all priority
social needs), and for the wayfarer: (this is) an ordinance from God and God is all-knowing,
Wise”[9:60].
Since interest on all kinds of loan is prohibited in Islam, a loan, which is to be given in
accordance with the Islamic principle, has to be, by definition, a benevolent loan (Qard
Hasan), i.e. a loan without interest. It has to be granted on the grounds of compassion; to
remove the financial distresses caused by the absence of sufficient money in the face of dire
need. Since banks are profit-oriented organizations, it would seem that there is not much
scope for the application of this technique. However Islamic banks also play a socially useful
role. Hence, they make provisions to provide Qard Hasan besides engaging in income
generating activities. However practices differ in this respect. Some banks provide the
privilege of interest free loans to the holders of investment accounts at the bank. Some other
banks have the provision to provide interest free loans to needy students and other
economically weaker sections of the society. Yet, some other banks provide interest free
loans to small producers, farmers, entrepreneurs who are not qualified to get financing from
other sources. The purpose of these interest-free loans is to assist them in becoming
financially independent or to assist in raising their incomes and standard of living.
Mobilization of Zakah
A pioneering experiment putting the principles of Islamic banking into practice was
conducted in Mit-Ghamr in Egypt from 1963 to 1967, in which three types of accounts were
operated. A Zakah account was one of them. The Zakah account attracted the stipulated
amount of Zakah for redistribution amongst the poor (Ausaf Ahmed, op cit, p.21). Since
Islamic banks follow the rules of The Islamic Shari’ah, they have to pay Zakah on their own
resources (capital assets etc.), which paved the way for mobilization of financial resources for
the needy and poor. “An Islamic bank accumulates its Zakah in the Zakah fund and
distributes amongst the poor as per Islamic Shari’ah”.
This credit program is intended to alleviate poverty. Under this program a small number of
individuals, typically six to forty, form a group and select a leader who periodically collects a
given amount (a share) from each member. The money collected (the fund) is then given in
rotation to each member of the group. The leader receives no special consideration (other
than possibly getting the first fund). He may also get commission, who in return may assume
liability for defaults. Loans are interest-free.
This program helps to generate economic activities among the poor in the non-corporate
sector. It deals with informal finance and credit packages that improves the situation of
poorer families and creates local income opportunities for the people. It also discourages
internal migration. At a grass root village and local level it is directed towards landless
laborers, marginal farmers, fishermen, small artisans, (e.g. blacksmith, carpenter, potter and
handicraft producer), urban unemployed, small traders, rural industries, and small to medium
scale business enterprises.
This credit program is directed towards small traders of Tokai (mainly street children of
distressed parents) with a recovery rate of 100%
Social Fund:
Every IB has already established its social fund by mobilizing voluntary social saving, linked
to its all Formal, Non-formal and Voluntary Sector Banking operations. IB has been able to
mobilize a surplus Social Fund for social investment purposes in the family empowerment
action program, social education fellowship program, and in the health and social services
sector.
IB has already introduced the Cash Waqf Certificate Scheme intended to empower the family
heritage of the rich and to benefit society as a whole. It could, be the most effective and
perpetual mode of deposit mobilization and use of its profit for perpetual social investment
and benefits is virtually unlimited. A waquif can choose the purpose (s) to be served by his
investment from the list of some purposes identified by IB; which are related with Family
Rehabilitation, Education and Culture, Health and Sanitation, Social Utility Service, or any
other purpose(s) approved by Islamic Shari’ah.
Chapter Five
One must refrain from making a direct comparison between Islamic banking and
Conventional banking (apple to apple comparison). This is because they are extremely
different in many ways. The key difference is that Islamic Banking is based on Shari’ah
foundation. Thus all dealing, transaction, business approach, product feature, investment
focus, responsibility are derived from the Shari’ah law, which lead to the significant
difference in many part of the operations with as of the conventional.
By the way of the definition an Islamic bank & Conventional bank can be distinguished:
3. Good 2.
Cash
Pa
yment
Suppli
er
Islamic Bank
4. Cost plus agreed profit
Bank
Bank
Client
3. Goods
Supplier
• Foundation:
The foundation of Islamic bank is based on the Islamic faith and must stay within the limits
of Islamic law or the Shari’ah in all of its actions and deeds. The meaning of Shari’ah is the
way to the source of life and is now used to refer to legal system in keeping with the code of
behavior called for by the Holly Qur’an.
On the other hand, the conventional bank is based on man made principles. There many
fundamental and functional differences exist in these principles. As a result various conflicts
arise within the internal and external management systems. These principles vary man to
man, place to place. As a result it increases complexity in the conventional banking systems.
• Maintenance of CRR/SLR:
All Islamic Banking Companies shall maintain Cash Reserve Ratio (CRR) and
Statutory Liquidity Ratio (SLR) as per rates prescribed by Bangladesh Bank from time to
time. Every commercial Bank having Islamic bank branches shall maintain SLR/CRR for its
Islamic branches at the same rate as prescribed for the Islamic banks and shall, for the
purpose, maintain a separate Current Account for the Islamic branches with Bangladesh
Bank. For Islamic banks, SLR is 10.5%, CRR is 4.5% & LRR is 5%. But Conventional banks
SLR is 18.5%, CRR is 5.5% & LRR is 13%.
Islamic banks share profit and loss of any project financed. So the banks pay greater attention
to developing project appraisal and evaluations. It gives more emphasis on the viability of the
project. As the bank’s interest is linked with the earnings capability of the enterprise, it has to
judge the worthiness or suitability of the project by applying suitable appraisal criteria. Any
failure on the part of the bank to assess the soundness of the project would seriously affect
the profitability of the enterprise.
But in the conventional banking system, the bank is simply a financier and is not directly
concerned about the success or failure of the project for which loan was made, as long as it
receives its payments. This is so because the banks income (interest income) does not
fluctuate with the fluctuations in the profit generated from the specific projects. Since return
from loan is fixed, it gives little importance to project appraisal and evaluations.
Islamic banks collect the deposits on the basis of profit sharing. The main function of Islamic
banks is to mobilize savings and provide financial support to the entrepreneurs. Like the
conventional banks, the Islamic banks neither pay nor receive interest from any of its
transactions thereby saving everybody from the course of interest. It disapproves hoarding of
savings and encourages its productive investment. It mobilizes savings of the common people
in line with Islamic Shari’ah.
In the conventional banking system, the collection of the deposit is on the basis of interest.
Here depositors receive interest in a predetermined rate of their deposits. Investors are to pay
a predetermined rate of interest to the bank. The techniques, thus, involves each and every
partner in the transaction process with the element of interest.
• Moral Dimension
In the Islamic banking system all economic agents have to work within moral value system of
Islam. They can not finance any project which conflicts with the moral value system of Islam.
They will not finance a wine factory, a casino, a night club or any other activity which is
prohibited by Islam or is known to be harmful for the society.
But the conventional banking is secular in its orientation. It has no restriction to finance any
project like Islamic banking systems. It emphasizes on the possibility of earning maximum
profit. It does not follow any religious rules and regulations or does not obey any restriction.
Islamic banks give greater emphasis on the viability and soundness of the project and the
business acumen and managerial competence of the entrepreneur. Under profit loss sharing
banking, the Islamic banks will receive a return only if the project succeeds and produces a
profit. Islamic banks have very careful attitude towards evaluation of applications for equity
oriented financing. Since Islamic banks have a built in mechanism of risk sharing, it would
need to be more careful in how it evaluates financing requests. It adds a healthy dimension in
the whole lending business and eliminates a whole range of undesirable lending practices.
On the other hand, conventional banks give greater emphasis on credit worthiness of the
clients. It is customary that conventional banks evaluate applications, consider collateral and
avoid risk as much as possible. Their main concern does not go beyond ensuring the security
of their principal and interest receipts.
There is no guarantee for deposit money in the Islamic bank system. Without taking risk
financial transactions are not allowed in Islam. Under Islamic framework, depositors are
taking risk as Sahib-al-Mal. Therefore the earning of the depositors is uncertain. As Islamic
banks works on the basis of profit loss sharing system, depositors or Sahib-al-Mal have to
bear the loss if any. On the other hand conventional banks have to guarantee all its deposits.
Without considering the trend of income these banks have to give interest on the deposits
money at predetermined rate. They do not share any profit or loss with their clients. They
only maintain a debtor-creditor relationship with their clients/depositors.
Since profits are shared between the entrepreneurs, the bank and depositors in the Islamic
banking system, there is no bias towards any income sector. In fact, the banks welcome
profitable business ventures form all income sectors. Islamic banks share a proportion of the
profits accrued from a project implying an equitable distribution. The distributors remain
unaltered since the Islamic banks receive a share of total profits accrued from different
projects financed by the bank. But the conventional banking maintains a flat rate of interest
regardless of the profitability of the projects financed by it. This system of fixed interest rate
is somewhat biased against the borrower rate is determined in a way that assures profits to the
other parties in the transaction. This limits investment opportunity utilization capacity of the
conventional bank thereby reducing productive efficiency of conventional banking.
• Allocate Efficiency:
The income distribution scheme under conventional banking works against the goal of
optimum allocation of scarce financial resources. This is because of the fact that conventional
banking, instead of financing in terms profitability of projects, diverts funds to projects with
sound collateral. These results in loans being made to higher income borrower that can be
meet the collateral requirements. But in Islamic banking, the productivity of the projects is
more important. In this way, the resources instead of going to low to higher return projects
even if the creditability of the borrower is lower. Therefore, this system is more efficient in
allocation of resources. Since, they are specialized in the area of finance and investment; their
expertise will be improving the profitability of the project as well as contribute in the
management of that project.
• Stability of banking system:
The Islamic banking model is more stable than the conventional banking model. In an
interest based system, there is lack of symmetry in the cash flow of the banks and the cash
flow of the enterprise. The entrepreneurs of the businessman have to give a fixed interest to
the banks that has no relationship to the actual return of the project. This creates instability in
the entire business sector. The bankers also lack equilibrium in their assets and liability side
because their assets are fixed while liabilities are variable.
In case of Islamic banking system, the liabilities of the bank are on the basis of mudarabah
and hence are also variable. If there is any stock, it affects equally both asset and liability side
of the banker's balance sheet. Thus their liabilities are related with actual performance of the
projects hey financed. The asset and liabilities are mutually linked and this mechanism
returns equilibrium between the assets and the liabilities of the Islamic banks. So there is a
very likelihood of bank failures.
From growth point of view the Islamic banking system is better than the conventional
banking system. Islamic banking model promotes innovation. In Islamic banking small and
medium entrepreneur has a better project he has a possibility of getting it's financed. Since
risk is shared between the financer and entrepreneur. It results in a better distribution of risk.
Therefore ingenious efficient entrepreneurs will be forthcoming and innovation will be
promoted. Moreover conditions of the cost of capital are more favorable under the Islamic
system. Here the cost of capital varies with productivity. It does not have any deterrent effect
on investment which a fixed cost of capital has.
When money is deposited with an Islamic bank, the bank in turn makes investment in
different forms approved by the Islamic Shari’ah. When a client make an offer or a proposal
regarding loan or investment the bank emphasizes more on the character of the applicants.
The bank must verify the character of the applicant before allowing his application. The
banks deal with their client based on faith and trust. So it is necessary for the bankers to know
the background, family status, educational qualification, business experience, reputation of
the applicant. Again the bank may meet with the prospective client regarding his investment
needs and business experience prior to an application/proposal is submitted. The bank may
review the client's past performance and other financing arrangement he may have had with
the bank in the past. When the banks become contain that the applicant is not involved with
any activities violating the Islamic Shari’ah they grant his proposal.
On the other hand, conventional bank emphasizes on the financial strength, collateral
security, and creditworthiness of an applicant more than his character. Without considering
the character the bank will grant that proposal which will certainly give a maximum profit at
a predetermined fixed rate.
Islamic banks perform mostly the same functions as the conventional banks but they do it in
distinctly different manners. These differences make the Islamic banking system distinct from
the conventional banking system. It may be mentioned that if the Islamic banking system, is
to become truly liquid and efficient it must develop more standardized and universally
tradable financial instrument. Islamic banks can provide more efficient banking services if
they are supported with appropriate banking laws, regulations and guidelines. It would be
better if Islamic banks had the opportunity to work as a sole system in an economy. That
would provide Islamic banking system to fully utilize its potentials. Thus it can be free from
all difficulties and problems that are in the conventional banking system. It can be hopefully
expected that if the overall economic system as well as the banking system can be executed
according to Quran, Sunnah and Hadit it will bring the maximum prosper in the entire
economy.
Chapter Six
Findings, Recommendations, Conclusion,
Bibliography & Appendix
6.1 Findings
From the above analysis we found that the overall functions and performance of IBBL over
the years are quite satisfactory. Though the no of branches in not enough for this
overpopulated country, the IBBL is performing well. Though it’s a profitable bank, it has
some lacking which are constrains for its operations.
They have not yet been successful in devising an interest-free mechanism to place
their funds on a short-term basis. They face the same problem in financing consumer
loans and government deficits.
• Risk of profit-sharing:
The risk involved in profit-sharing seems to be so high that almost all of the Islamic
banks in Bangladesh have resorted to those techniques of financing which bring them
a fixed assured return. As a result, there is a lot of genuine criticism that these banks
have not abolished interest but, they have, in fact, only changed the nomenclature of
their transactions.
The Islamic banks do not have the legal support of the Central bank in Bangladesh, do
not have the necessary expertise and trained manpower to appraise, monitor, evaluate
an audit the projects that are required to finance. As a result, they can not expand
despite huge excess financial liquidity.
The prohibition against “riba” and some “fiqh” issues in the interpretation of
“gharar” mean that many risk-hedging instruments based on traditional tools, such as
option, futures and forwards are not available to Islamic banks in the current state of
Islamic banking.
This may difficult to manage the liquidity in terms of mismatching the asst-liquidity
and increases the liquidity shocks. Fortunately, significant progress has been made in
Iran for government securities and short-term instruments such as National
Participation Certificates and Central Bank Mushrakah for such issues.
• Requirement of holding a large proportion of the assets in reserve
accounts:
Islamic banks have historically been forced to hold a large proportion of their assets in
reserve accounts in central banks or in correspondent accounts than conventional
banks. This has significantly affected their profitability because Central Bank gives
minimum or no return to these reserves. This in turn, has affected their
competitiveness ad increases their potentiality to the external shocks with its
consequences.
• Operational risks:
Salam (purchase with deferred delivery) contracts expose Islamic banks to both credit
and commodity price risk. This is because banks agree to buy the commodity on a
future date against current payment and also hold the commodity until it can be
converted to a cash.
Ijarah also contain the credit and commodity price risk because this contract do not
provide Islamic banks with the ability to transfer substantial risks and rewards to the
lessee as leased assets must be carried on the balance sheet of banks for the term of
the issue.
6.2 Recommendations
After observing the operation procedure of IBBL, we recommend the following:
IBBL should launch new financial products to attract customers as Consumer Credit Scheme,
Child Education Scheme, and Plastic Money etc. IBBL can also lunch ATM as
diversification.
Marketing Division:
To increase the faith of people, IBBL should convince them in the best manner, so that
market share can be captured. Marketing division should concentrate more on investment
strategy.
Leading portfolio of IBBL should be diversified. It should not concentrate or give weight
only in working capital financing.
IT Facilities:
IT facilities of IBBL are not satisfactory enough. Computer system which owned by branch
are not up to date, not sufficient and moreover some of computer system not work properly
when they are needed. There is no sufficient and high bandwidth Internet connection
available in the bank. So, IBBL should develop Information Technology to ensure better
service for the customer and support communication with outside
Upgrading website:
Islami Bank Bangladesh Ltd. should upgrade its website regularly and provide details
information of Consumer Credit Scheme.
When a loan is issued for the customer, he should justify by the KYC policy. It is a sensitive
issue for the investment division. So the relevant officer must take the responsibilities to
recover the loan.
Most of the personnel have no business education. So selection of employee from business
school can give proper solution.
Human resource is another sector for the branch to be developed urgently. Human resources,
in the branch, need to be equipped with adequate banking knowledge. Majority of the human
resources must have basic knowledge regarding money, banking, finance and accounting.
Without proper knowledge in these subjects, efficiency cannot be optimized. Bank can
arrange training program on these subjects.
IBBL gives personalized services. All the officers have to give concentration to the
customers, while maintaining the customer files. Every staff should try to reduce these
irregularities.
6.3 Conclusion:
Banks play a very vital role in the economic development of the country. The popularity of
banks is increasing day by day which leads to increase competition as well. Currently 57
Banks are operated in Bangladesh. All the Commercial banks are offering almost the same
products and services. But the way they provide the services are different from each other. So
people choose their bank according to their satisfaction and need. On the other hand, Banks
innovate new products and services to attract their desired customer. Islami Bank Bangladesh
Ltd. is one of the fast growing banks in Bangladesh because of its rapid customers’
satisfaction. The bank is committed to run all its activities as per Islamic Shari’ah. IBBL
through its steady process and continued success has, by now, earned the reputation of being
one of the leading private sector banks of the country. Islami Bank Bangladesh Ltd. is also
playing an important role in establishing Islamic Economics by combing the economic values
with social and moral values. By following the novelty of Islamic Economics the bank is
trying to make a balance development between spiritual and material life. Still now hear
about 301 Islamic banking and financial institutions in about 49 countries of Asia, Africa,
Europe, America and countries like Pakistan, U.K., U.S.A., Germany, Argentina, Denmark,
Luxembourg, Switzerland and India have been established. The banking system of Pakistan
and Iran was totally remodeled on the basis of Islamic Shari’ah services. IBBL will be more
effective in our economy by launching new financial products to attract deposit as Consumer
Credit Scheme, Pension Scheme, and Child Education Scheme and contribute more to
develop the living standard of middle class people.
Bibliography
1. Islamic Banking
- Habibur Rahman
3. www.islamibankbd.com
Appendix
Questioner
• Yes
• No
• Yes
• No
• Yes
• No
• Bai
• Share
• Ijarah
• Yes
• No
• Yes
• No
a) 1 year
b) 2 year
c) 3year
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
17. Does the bank provide online services?
• Yes
• No
19. Does it take long time for the bank for making payment to the customers?
• Yes
• No
20. Does the bank charge high commission for any service?
• Yes
• No
21. Do you think your customers are satisfied with all of your services?
• Strongly agree
• Agree
• Neutral
• Disagree
• Strongly disagree
• Strongly agree
• Agree
• Neutral
• Disagree
• Strongly Disagree