SimSci™

SimCentral™ Simulation Platform

Installation Guide

Version 3.2
March 2019
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.

No part of this documentation shall be reproduced, stored in a ret rieval system, or transmitted by any
means, electronic, mechanical, photocopying, rec ording, or otherwise, without the prior written
permission of AVEVA. No liability is assumed with respect to the use of the information contained herein.
Although precaution has been taken in the preparation of this documentation, AVEVA assumes no
responsibility for errors or omissions. The information in this documentation is subject to change without
notice and does not represent a commitment on the part of AVEVA. The soft ware described in this
documentation is furnished under a license agreement. This soft ware may be used or copied only in
accordance with the terms of such license agreement.
ArchestrA, Aquis, Avantis, Citect, DYNSIM, eDNA, EYESIM, InBatch, InduSoft, InStep, Int elaTrac,
InTouch, OASyS, PIPEPHASE, PRiSM, PRO/II, PROV ISION, ROMeo, SIM4ME, SimCentral, SimSci,
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Publication date: Monday, March 18, 2019
Contact Information
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https://sw.aveva.com/
For information on how to cont act sales, customer training, and technical support, see
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Acknowledgements
CSPARSE
To analyze and report proper variable specification, SimCent ral Simulation Platform makes use of
CSPARSE, a library of direct methods for sparse linear systems by Timothy Davis. CSPARSE is free
software and is distribut ed under the GNU Lesser General Public License
(http://www.gnu.org/licenses/lgpl.html) as published by the Free Software Foundation.
The source code for CSPARSE is available at
http://people.sc.fsu.edu/~jburkardt/c_src/csparse/csparse.html.
KLU
SimCent ral Simulation Platform us es KLU as its linear equation solver. KLU is an open-source solver
package with a focus on solving sparse linear systems of equations. Timothy A. Davis distributes K LU as
part of the SuiteSparse software (http://www.suitesparse.com) under the GNU Lesser General Public
License and a University of Florida copyright.
 SimSci™ SimCentral™ Simulation Platform Installation Guide

Contents
Acknowledgements .................................................................................................................. 3
Chapter 1 Welcome ............................................................................................................... 7
Chapter 2 License Security .................................................................................................. 9
About Licens e Servers .............................................................................................................. 9
Obtaining an FNP Installation Package ....................................................................................... 9
Obtaining and Installing a License ............................................................................................ 10

Chapter 3 SimCentral Simulation Platform Installation.................................................. 11

Preparing for the Installation .................................................................................................... 11
Hardware and Software Prerequisites ................................................................................. 11
Installation Types .............................................................................................................. 12
Security Considerations ..................................................................................................... 13
Known Issues ................................................................................................................... 13
Location of System Files.......................................................................................................... 14
Location of User Files .............................................................................................................. 15
Installing SimCentral Simulation Plat form ................................................................................. 16
Installing the SimCentral Simulation Platform Software ........................................................ 16
Installing the SimCentral Simulation Platform Software for All Users ..................................... 18
Configuring Your Installation .............................................................................................. 19
Repairing the Installation ......................................................................................................... 21
Uninstalling the Software ......................................................................................................... 21
Troubleshooting ...................................................................................................................... 22

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C HAPTER 1
Welcome
You can view this document online, or print in part or whole, by using the print feature in Adobe Acrobat
Reader.
This guide assumes that you know how to use Microsoft Windows, including navigating menus, moving
from application to application, and moving objects on the screen. If you need help with these tasks,
consult Microsoft Help.
Where enabled in this product, you can also right -click to open a c ontext menu. The options listed on this
menu will vary, depending on where you are in the product.

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C HAPTER 2
License Security
In This Chapter
About Licens e Servers .................................................................................................................... 9
Obtaining an FNP Installation Package ............................................................................................ 9
Obtaining and Installing a License.................................................................................................. 10

About License Servers

Before you install SimCent ral Simulation Platform, you must first prepare or install the required license
security software. SimCentral Simulation Plat form supports the following licensing software:
 FNP 11.14 (recommended)
 FNP 11.13
 FNP 11.12
 FNP 11.11
 TK N 11.14
 TK N 11.13
 USB
If you plan to use TK N or FNP licenses, SimCentral Simulation Plat form requires that you connect to a
valid FNP license server to validate your license. After you install SimCentral Simulation Platform, you
can use the License Management application to connect to your license server. See Configuring Your
Installation on page 19 for more information.
If you do not have a supported FNP license server already installed, you can obt ain one from SimSci
Product Distribution. See Obtaining an FNP Installation Pack age on page 9 for more information.
You must have administrator privileges to install the FNP license server. If you want to install one of the
supported FNP license servers on a machine on which an older FNP license server is installed, you must
first obtain new version-appropriate licens e files for the software; for example, if you want to use FNP
11.14, but you have FNP 11.11 licenses in use, you will need to obtain new FNP 11. 14 licenses for the
software. Aft er obtaining the new FNP 11.14 licenses, install them on the licens e server, then
decommission the old server by stopping it, removing it off the network, or uninstalling it. It is possible to
have more than one license server on the same machine, but you must start and stop servers so that the
only one running is the one needed by the application that you want to use. We recommend that you
install only one FNP license server on the same machine.
If you plan to use USB licenses, you do not need to connect to a valid FNP license server. However, you
must install the valid USB driver by opening the Sentinel Protection Installer 7.6.8.msi file from the
installation package. You must have administrator privileges to install the USB driver.

Obtaining an FNP Installation Package

To obtain an FNP installation package:
1. Log in to the AVEVA Global Customer Support website (https://softwaresupport.aveva.com/).

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If you do not have a user account, click Register, fill out the registration form, and then click Create
Account. You should receive a confirmation email and be able to log in immediately.
2. On the Knowledge & Support Center, click Product Hub. The Product Hub page appears.
3. On the Filters pane, under Products:
a. Clear all selections.
b. Expand SimSci.
c. Select FLEX NET.
4. Click Apply. A list of downloads appears on the Download tab.
5. Select the correct version of the FLE XNE T License Server download. The product information page
appears.
6. Click Read Me to open a new tab or window with information on how to obtain an FNP license.
7. Return to the product information page, and then click Download.
8. Depending on your browser settings, a dialog box may appear with download options. If this dialog
box appears, save the .zip file for the FNP license server to your local machine. If this dialog box
does not appear, your browser automatically saved the .zip file to the download location specified in
your browser settings. Check your browser settings to determine where it saved the .zip file.
9. Open Windows Explorer and brows e to the .zip file.
10. Extract the .zip file to a folder on your local machine.
You now have an FNP installation package that you can use to install an FNP license server. Follow
the instructions in the Administrator Guide in the installation package to install the FNP license
server.

Obtaining and Installing a License

The instructions in this section refer to the process required to obtain and install an FNP 11.14 license.
After installing FNP 11.14:
1. Browse to the FNP 11. 14 folder (for example, C:\Program Files (x86)\IPASSI\FNP1114) on the
license server.
2. Locate the ipassi.txt file that was generated by the FNP 11.14 installation and email it to the SimSci
Licensing Team (SimSci.ProductRequest@aveva.com ), describing the product that you wish to
license in the subject and body of your email. The Licensing Team will respond in a timely manner
and include a license filed named ipassi.lic.
3. Copy the ipassi.lic file to the FNP 11.14 folder on the license server.
4. Open the ipassi.lic file in a text editor.
5. Verify that your license server is referenced correctly after the word SERV ER on the S ERV ER line.
6. Save the file.
7. Locate the lmtools.exe file in the FNP 11.14 folder and launch it.
8. Open the ipassi.log file in the FNP 11.14 folder and examine it to ensure that the license server is
functioning correctly.
You are now ready to install SimCentral Simulation Plat form.

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C HAPTER 3
SimCentral Simulation Platform Installation
This chapter discusses the installation process for the SimCentral Simulation Plat form soft ware. It begins
by helping you prepare for the install, to understand the prerequisites, and to select the proper type of
installation. It then guides you through the steps for installing and configuring, and if necessary, the steps
for modifying, repairing, and uninstalling the software.

In This Chapter
Preparing for the Installation .......................................................................................................... 11
Location of System Files ............................................................................................................... 14
Location of User Files ................................................................................................................... 15
Installing SimCentral Simulation Plat form ....................................................................................... 16
Repairing the Installation ............................................................................................................... 21
Uninstalling the Software............................................................................................................... 21
Troubleshooting............................................................................................................................ 22

Preparing for the Installation

Before you begin the installation program, you need to prepare your system.

Hardware and Software Prerequisites

The SimCentral Simulation Platform installation program analyzes the soft ware installed on your
computer and lists any software that is required but not currently installed.
The following table outlines the system prerequisites necessary for a successful i nstallation and
implementation of SimCent ral Simulation Platform.
Confirm your system meets the following requirements:

Component Version/Note s

1
Operating System and Language Windows 10 (64-bit)
Windows Server 2016
Microsoft Windows 8.1 Professional (64 -bit) or
Enterprise
Windows Server 2012 R2
Microsoft Windows 7 SP1 Professional (64 -bit),
Enterprise, or Ultimate

Microsoft .NE T Framework 4.7.2

We provide the installer for this software in the
Prerequisites\.Net4. 7.2 folder as the
NDP 472-KB4054530-x86-x64-AllOS-E NU.exe file.

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Component Version/Note s

Microsoft Visual Studio Tools for Office 2010

We provide the installer for this software in the
Prerequisites\Office folder as the vstor_redist.exe
file.

Sentinel Protection Installer 7.6.8

We provide the installer for this software in the
Prerequisites\USB Driver folder as the Sentinel
Protection Installer 7.6.8.msi file.

Microsoft Excel 2019, 2016, 2013, or 2010

Excel is only required if you want to install the
SimCent ral Add-in

Acrobat Reader 10.0 or higher

Internet Explorer (for viewing Web Help) 8.0 or higher

Desktop Experience Feature (for viewing
embedded Web Help video tutorials on
Windows Server 2012 R2)
In order to view embedded video tutorials in the
online help on Microsoft Windows Server 2012 R2,
you must enable the Desktop Experience option
under the Us er Interfaces and Infrastructure section
in the Microsoft Windows Add Roles and Features
Wizard.

Hardware Processor: 2 GHz or greater.

At least 1 GB of available free space.
At least 16 GB of RAM (32 GB recommended).

Monitor Screen Resolution For text sizes of 96 DP I (100%), the screen height
must be equal to or greater than 768 pixels (for
example, a screen resolution of 1280x768)
For text sizes of 120 DP I (125% ), the screen height
must be equal to or greater than 1024 pixels (for
example, a screen resolution of 1280x1024)

1 Windows 7 and 8.1 users must install the latest Important Windows updates. Some SimCentral Simulation Platform features do
not work properly without these updates.

Important: If your system does not meet the software requirements listed above, you will see an error
message during the installation process. To successfully complete the installation, you must close the
installer and manually install the prerequisite software. You must have administrator privileges and an
Internet connection to complete the prerequisite installation.

Installation Types
SimCent ral Simulation Platform is available in the following installation types:

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 Single-user Edi tion: A single-user edition of the Installer and software that installs SimCentral
Simulation Plat form on your own computer for use with your own user account. You do not need
administrator privileges to install it. However, it relies on several software prerequisites. If you do not
have these prerequisites already installed, you will need administrator privileges and an Internet
connection to install them before you install SimCentral Simulation Platform. See Hardware and
Software Prerequisites on page 11 for more information.
Use the SimSci.SimCentral.SingleEditionS etup.ex e file to install this version of SimCentral
Simulation Plat form.
 All-users Edition: A single-us er edition of the Installer and software that installs SimCentral
Simulation Plat form for all user accounts on the machine from an elevated administrator account
(typically as an IT technician or other network administrator). Each user has their own unshared
Repository. You must have administrat or privileges to use this installer.
Use the SimSci.SimCentral.SingleEditionS etupAllUsers.exe file to install this version of SimCentral
Simulation Plat form.
You can install only one version of SimCentral Simulation Plat form.

Security Considerations
You must have administrator privileges when you install any of the following:
 An FNP license server
 Any prerequisite software
 The All-users edition of the soft ware
If you have any anti-virus or other firewall software installed on your machine, you should put your
firewalls in learning mode while you install SimCentral Simulation Plat form and when you open
SimCent ral Simulation Platform for the first time.
You do not need to adjust your User Account Control settings when you install SimCentral Simulation
Platform or when you use the software.

Known Issues
Windows Server 2012 R2 Installation
By default, Windows Server 2012 R2 does not support non -administrat or .msi installs. You must change
the Di sableMSI system policy before you install the Single-user edition of SimCentral Simulation
Platform. Please see the Microsoft Windows Dev Center for more information.
SimCentral Excel Add-In Activation
You must have an active internet connection when you install the SimCentral Excel Add-In. Otherwise,
the system does not recognize AVEVA as a trusted publisher and does not activate the Add-In in Excel.
That is, the SimCentral tab does not appear in Excel.
Note that you can activate the SimCentral Excel Add-In from within Excel at any time.
To activate the SimCentral Excel Add-In:
1. Open Excel.
2. On the File tab, click Options. The Excel Options window appears.
3. Click Add-Ins. The Add-ins screen appears.

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4. In the Manage list, select COM Add-ins, and then click Go. The COM Add-Ins dialog box appears.

Note: This figure shows the location of the SimCentral.ExcelAddIn. vsto file for the Single-user
edition of SimCentral Simulation Platform. For the All-users edition, this file is located in the
C:\Program Files\SimSci\SimCentral\Excel Addin\ folder instead.

5. Select the SimCentral Excel Reports Addin check box and then click OK. The Microsoft Offi ce
Customization Installer dialog box appears.

Note: This figure shows the location of the SimCentral.ExcelAddIn. vsto file for the Single-user
edition of SimCentral Simulation Platform. For the All-users edition, this file is located in the
C:\Program Files\SimSci\SimCentral\Excel Addin\ folder instead.

6. Click Install.

Location of System Files

The installation program installs the SimCentral Simulation Platform client, the standard SimSci Model
Library, and more.
If you install the Single-user edition of SimCentral Simulation Plat form, the installation program stores
the installation files, DLL files, UI components, and server components in the
%LocalAppData %\SimSci\SimCentral folder, where %LocalAppData % is the
%userprofile %\AppData\Local folder and %userprofile % is the user under which you install and run
SimCent ral Simulation Platform.
If you install the All-users edition of SimCentral Simulation Platform, the installation program stores the
installation files, DLL files, UI components, and server components in the
%ProgramFiles%\SimSci\SimCentral folder, where %ProgramFiles% is the standard Program Files
folder (for example, C:\Program Files) for the machine.

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See Installation Types on page 12 for more information on the differences between the Single-user
edition and the All-users edition.
The file paths listed here apply to the default installation location. If you change the installation location
on the Options screen when you install the product, the files paths change from
%LocalAppData %\SimSci\SimCentral and %ProgramFiles%\SimSci\SimCentral to
<FilePath>\SimCentral, where <FilePath> is the folder that you specify as the installation loc ation.

Location of User Files

The installation program installs a number of folders that SimCentral Simulation Platform uses to store
the simulations, model libraries, and any custom thermodynamic files that you create. The loc ation of
these files changes depending on your installation type. See Installation Types on page 12 for more
information on the differences bet ween the available installation types.
We use the following environment variables when we list the locations of the us er files:
 %userprofile % is the user under whic h you run SimCentral Simulation Plat form.
 %LocalAppData % is the %userprofile%\ AppData\Local folder.
 %ProgramFiles% is the standard Program Files folder (for example, C:\Program Files) for the
machine.
All of the file paths listed here apply to the default installation location. If you change the installation
location on the Options screen when you install the product, the files paths change from
%LocalAppData %\SimSci\SimCentral\... and %ProgramFiles%\SimSci\SimCentral\... to
<FilePath>\SimCentral\..., where <FilePath> is the folder that you specify as the installation location.
Repository
The Repository is a central storage location for simulations and Model Libraries. It includes two folders,
one for simulations and one for Model Libraries. When you open a simulation or Model Library within
SimCent ral Simulation Platform, you are working with the .simx and .libx files in the Repository. When
you import a simulation or Model Library, the software creates a new corresponding .simx or .libx file in
the Repository.
For both the Single-user and the All-users edition of the software, the Repository resides in the following
locations. For the All-users edition of the software, each user on the machine has his or her own
Repository in these locations.
 Simulations are in the %LocalAppData %\SimSci\SimCentral\Sims folder
 Model Libraries are in the %LocalAppData %\SimSci\SimCentral\Libs folder
Example Files
SimCent ral Simulation Platform includes a number of example simulations that help demonstrate the
features and possible use cases for the software. You can import an example simulation to create a new
copy of the example simulation wit hin the Repository.
The soft ware also includes a number of example Model Libraries that provide backup copies of the
original Model Libraries that come with the installation as well as custom Model Libraries that may be
used in an ex ample simulation, but are not automatically installed in the Repository when you install the
software. You can import one of these Model Libraries to create a new copy of the Model Library within
the Repository.
For the Single-user edition of the software:
 Simulation example files are in the %LocalAppData %\SimSci\SimCentral\Data\SimCentral
Examples\Simulations folder. You can access this location by double-clicking the Examples
shortcut in the %userprofile %\My Simulations folder.

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 Model Library examples are in the %LocalAppData %\SimSci\SimCentral\Data\SimCentral

Examples\Libraries folder. You can access this location by double-clicking the Examples shortcut
in the %userprofile %\My Libraries folder
For the All-users edition of the soft ware:
 Simulation example files are in the %ProgramFiles%\SimSci\SimCentral\Data\SimCentral
Examples\Simulations folder. You can access this location by double-clicking the Examples
shortcut in the %userprofile %\My Simulations folder
 Model Library examples are in the %P rogramFiles%\SimSci\SimCentral\Data\SimCentral
Examples\Libraries folder. You can access this location by double-clicking the Examples shortcut
in the %userprofile %\My Libraries folder
Additional Files
 By default, SimCentral Simulation Plat form opens the %userprofile %\My Simulations folder when
you first try to import or export a simulation. We recommend that you keep your exported simulation
in this folder
 By default, SimCentral Simulation Plat form opens the %userprofile%\My Libraries folder when you
first try to import or export a Model Library. We recommend that you keep your exported Model
Libraries in this folder.
 SimCent ral Simulation Platform expects to find the custom thermodynamic libraries that you created
in SimCentral TDM in the %userprofile%\My Thermo Data folder. If you want to use your custom
thermodynamic library in SimCent ral Simulation Platform, you must add it to this folder.
 Backup Model Libraries are in the %userprofile %\My Libraries folder, in a folder that is specific to
the date on which the soft ware created the backup files.

Installing SimCentral Simulation Platform

Once you have met the system requirements, you are ready to install SimCentral Simulation Platform.
The following sections will walk you through the installation proc ess.
There are two installation files available:
 SimSci.SimCentral.SingleEditionSetup.exe: Use this execution file to install SimCentral
Simulation Plat form on your own computer for use with your own user account. See Installing the
SimCent ral Simulation Platform Soft ware on page 16 for more information.
 SimSci.SimCentral.SingleEditionSetupAllUsers.exe: Use this execution file if you are an IT
technician or other net work administrat or and you want to install SimCentral Simulation Plat form
from an elevated administrator account for all users on the machine. See Installing the SimCentral
Simulation Platform Soft ware for All Users on page 18 for more information.

Note: This installer does not install the multi-user edition of SimCentral Simulation Plat form. It
installs the single-us er edition for every user account on the machine. The SimCentral Simulation
Platform installs are specific to each user and there is no shared Repository.

Use only one of these installation files to install SimCentral Simulation Platform on a given machine.

Installing the SimCentral Simulation Platform Software

To install the SimCentral Simulation Platform software:
1. Verify that you do not already have an older version of SimCentral Simulation Plat form installed by
using the Add and Remove Programs feature from the Windows Control Panel.
2. Browse to the SimCentral Simulation Plat form Install directory and run the
SimSci.SimCentral.SingleEditionSetup.exe file.

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The installation program runs.

3. The installation program then detects the initial system requirements. It first checks if the minimum
operating system and hardware requirements are met. If the requirements are met, the installation
proceeds to verify the general installation prerequisites.
The SimCentral Simulation Platform installation program then analyzes the software installed on
your computer.
4. If your system does not meet the initial system prerequisites, an error message appears and you
must close the installer and manually install the necessary software. You must have administrator
privileges to install the prerequisite software.
After installing the nec essary prerequisites or if your system meets the necessary prerequisites, the
End User License Agreement screen appears:
5. If you agree, click I accept the License Agreement and then click Options.
The screen updates, displaying the destination folder for the SimCentral Simulation Plat form
installation and the option to install the Excel Add-In.

To install the software to the default location, click OK. Optionally, you can click Browse to specify a
different location before clicking OK.

Note: If you do not have a supported version of Excel installed, the installer does not install the Excel
Add-In regardless of the selections that you choose on the Options screen.

6. From the next screen, click Install.

The Setup Progre ss screen appears:
When the installation process completes, the Installation Successfully Completed screen
appears.
7. Click Close and t hen configure your installation. Refer t o Configuring Your Installation on page 19 for
more information.

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Installing the SimCentral Simulation Platform Software for All Users

You must have administrator privileges to use this installation procedure. We recommend that you use
this installation procedure only if you are an IT technician or network administrator and you want to install
SimCent ral Simulation Platform for all users on a machine.

Note: This installer does not install the multi-user edition of SimCentral Simulation Plat form. It installs the
single-user edition for every user account on the machine. The SimCent ral Simulation Platform installs
are specific to each user and there is no shared Repository.

To install the SimCentral Simulation Platform software for all users on the machine:
1. Verify that you do not already have an older version of SimCentral Simulation Plat form installed by
using the Add and Remove Programs feature from the Windows Control Panel.
2. Browse to the SimCentral Simulation Plat form Install directory and run the
SimSci.SimCentral.SingleEditionSetupAllUsers.exe file.
The installation program runs.
3. The installation program then detects the initial system requirements. It first checks if the minimum
operating system and hardware requirements are met. If the requirements are met, the installation
proceeds to verify the general installation prerequisites.
The SimCentral Simulation Platform installation program then analyzes the software installed on
your computer.
4. If your system does not meet the initial system prerequisites, an error message appears and you
must close the installer and manually install the necessary software. You must have administrator
privileges to install the prerequisite software.
After installing the nec essary prerequisites or if your system meets t he necessary prerequisites, the
End User License Agreement screen appears.
5. If you agree, click I accept the License Agreement and then click Options.

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The screen updates, displaying the destination folder for the SimCentral Simulation Plat form
installation and the option to install the Excel Add-In.

To install the software to the default location, click OK. Optionally, you can click Browse to specify a
different location before clicking OK.

Note: If you do not have a supported version of Excel installed, the installer does not install the Excel
Add-In regardless of the selections that you choose on the Options screen.

6. From the next screen, click Install.

The Setup Progre ss screen appears:
When the installation process completes, the Installation Successfully Completed screen
appears.
7. Click Close and t hen configure your installation. Refer t o Configuring Your Installation on page 19 for
more information.

Configuring Your Installation

When you first open SimCentral Simulation Platform after y ou install it, it checks for a valid license based
on the default license settings. If you are using a license that matches the default settings, you can
immediat ely use SimCentral Simulation Platform. If you are using a license that does not match the
default license settings, you must configure your installation with the correct settings. The following
procedure assumes that the license that you are using does not match the default license settings .

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To configure SimCentral Simulation Platform:

1. Open SimCentral Simulation Plat form. A licensing error message appears.

2. Click Configure. The License Management dialog box appears.

If an old version of Sentinel Protection is installed, the configuration for USB licenses will not provide
a fail message, but the SimCent ral Simulation Platform licensing will not be satisfied. In this case,
you will need to run the Sentinel Protection Installer 7. 6.8.msi file from the SimCentral Simulation
Platform installation package.
Note that you can open this dialog box and change your license settings at any time by clicking
License s on the Help tab.

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3. Select the Security Type of your license server(s ).

4. Enter the name(s) of your FNP license servers. If you want to define more than one license server,
you can do so by delimiting your entries with a semi-colon; for example,
@Licens eServer1;@LicenseS erver2. You can also define the license server's lmgrd port in the
value, such as 27000@LicenseServer. If you have not configured your license server, or do not yet
have a SimCentral Simulation Platform license, refer to License Securit y on page 9.
5. Click Configure.
6. If the configuration complet es without errors, click Close. Note that closing the License
Management dialog box also closes SimCentral Simulation Plat form.

Repairing the Installation

You can repair the SimCentral Simulation Platform installation. You can repair missing or corrupt files,
registry keys, or shortcuts. You can also reset the registry key to the default value.
To repair an installation:
1. On the Windows Control Panel, click Uninstall a program.
If you do not see the Uninstall a program option, click Programs and Features.
2. In the list of programs, select SimCentral Simulation Platform and then click Uninstall.
The Modify Setup screen appears.
3. Click Repair. The Setup Progress screen appears.
After the repair completes, the Repair Successfully Completed screen appears.
4. Click Close.
The installed software is repaired.

Uninstalling the Software

When you install the software, the uninstallation program removes all the DLLs, executable files, and
other binary files that the software needs to run. However, it does not remove the following files:
 The simulations in your Repository
 The Model Libraries in your Repository
 Custom UOM slates
 All UI configuration files
 Diagnostic log files
 Backup files for your Model Libraries
 Custom thermodynamic libraries
 Exported simulations or Model Libraries
See Location of User Files on page 15 for more information on where you can find thes e files on your
machine.
To uninstall SimCentral Simulation Platform:
1. On the Windows Control Panel, click Uninstall a program.
If you do not see the Uninstall a program option, click Programs and Features.
2. In the list of programs, select SimCentral Simulation Platform and then click Uninstall.
The Modify Setup screen appears.

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3. Click Uninstall. The Setup Progress screen appears.

After the uninstallation completes, the Uninstall Successfully Completed screen appears.
4. Click Close.
The uninstallation process is complete.

Troubleshooting
If you experience any problems while your are installing or using SimCentral Simulation Platform, you
can use the following log files to help diagnose your problem:
 All installation log files are in the folder specified by your TEMP environment variable, for example,
%userprofile %\AppData\Local\Temp.
 All run-time log files are in the %LocalAppData %\SimSci\SimCentral\Logs folder.
If your problem persists, please contact SimSci Customer Support. You can find a list of contact details
for your local SimSci Support Center at https://sw.aveva.com/support/simsci. We recommend that you
email your log files to your local SimSci Support Center when you contact SimSci Customer Support.

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