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SEALINK BOOKING CONDITIONS/DISCLAIMER

General
All costs, itinerary details, package inclusions, ferry schedules and accommodation information are correct at the time of publishing; however these
can be subject to alteration, sometimes without notice. All services and reservations provided are subject to the conditions of the principal providers
and no responsibility is accepted by SeaLink Travel Group for misrepresentation, unforeseen omissions or additional costs incurred, including those
arising from adverse weather conditions or any situations beyond the control of SeaLink Travel Group. Refunds may not be available for unused
services. Ferry, Coach, Touring and Activity options will not operate on Christmas Day. Tours will be affected when part of the itinerary includes
Christmas Day (25th December). Travel insurance is highly recommended.

Pricing
All fares and prices are in Australian Dollars and valid from 01 April to 31 March. All fares and prices are subject to availability, surcharges, blackout
periods, minimum night stays and seasonal variations. Always check your travel documentation for final prices.

Child Policy
Child prices generally apply to children aged 3 to 14 years, inclusive. In some cases this may vary so please enquire at the time of booking.
Accommodation for children under 3 is generally free of charge but some properties may impose a small charge and/or a fee for providing a cot.
Children under 3 years of age travel free of charge on SeaLink Travel Group services provided they do not occupy a seat. Children under 3 years
are not recommended on Murray Princess Cruises.

Room Configurations
Twin share prices are based on a 'double' - two people sharing a double bed (queen or king beds at some properties) or 'twin', consisting of two
single beds. Please request either a 'double' or 'twin' at the time of reservation. 'Extra adult' prices are based on sharing with two other adults in the
same room. Should the extra adult wish to have their own room they will be charged at 'single' rates. Single' prices are based on a person having their
own room. 'Extra Child' prices are based on sharing the same room with two or more adults. Triple share prices are based on three people sharing
one room with existing bedding (eg double/queen or king bed and a single bed). As most cabins on the Murray Princess have twin beds, a surcharge
applies to cabins with a double bed.

Star Ratings
Properties bearing the star symbols eg. **** (the 'STARS') are independently assessed by AAA Tourism, the national body of the Australian motoring
organisations. The STARS are trademarks of AAA Tourism Pty Ltd. For more information about using STAR ratings, please go to:
www.starratings.com.au. SeaLink Travel Group cannot be held responsible for any tourism operator that displays or publishes incorrect star ratings.

Accredited Tourism Businesses


Business operators that display the Accreditation Tick have achieved a high standard of customer service and business practice as set by the
tourism industry. When travelling look for this symbol as your guide to finding a Nationally Accredited Tourism Business. SeaLink Travel Group
cannot be held responsible for any tourism operator that displays or publishes the Accreditation Tick when they are not accredited under the
Australian Tourism Accreditation Program (ATAP).

Hire Cars
If you are hiring a car on the mainland and plan to take this to Kangaroo Island, ensure you check out the insurance conditions with the hire car
company. Alternatively, hire cars are available to be picked up once you arrive on Kangaroo Island. Hire cars hired from Kangaroo Island are subject
to special terms & conditions, which will be confirmed at time of booking.

Booking and Final Payment


To make a booking, a deposit of between $50 and $200 per person is required (depending on travel, service, package or product booked) within 48
hours of booking. If booking is made within 30 days of travel, full payment must be made at time of booking. Final payment is required within 30 and 60
days prior to travel (depending on travel, service, package or product booked). For all bookings made online, full payment must be made at time of
booking.

Credit Card Fees


All payments made by credit card will incur the following surcharges:

Visa - 1%
Mastercard - 1%
American Express - 1%
Diners - 3%

SURCHARGE FREE payment options include Masterpass, PayPal, POLi Pay, Direct Deposit, EFTPOS (Savings or Cheque), Cash and Union Pay.

Travel Insurance
Holiday plans can be disrupted and cancellation fees can be costly. Travel insurance is inexpensive and highly recommended. Please note that
Travel Insurance may not cover disruptions caused by mechanical breakdowns or adverse weather conditions so please check your insurance
policy. SeaLink offers a range of Travel Insurance options through QBE – please contact our Sales Centre for details.

Cancellation Fees
South Australia and Kangaroo Island ferry, tours, accommodation and packages (excluding Adelaide Sightseeing and Murray Princess cruises).
Cancellation of a booking or part thereof will incur the following fees:

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More than 30 days before departure - Loss of deposit
Between 7 and 30 days before departure - $50 per person or 50% of total cost whichever is greater
Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
Within 24 hours of departure - 100% of total cost

For independent packages including the Kangaroo Island Wilderness Trail, a $200 per person cancellation fee will be added to the above fees for
cancellations less than 30 days prior to departure. For touring packages including the Kangaroo Island Wilderness Trail, a $200 per person
cancellation fee will be added to the above fees for any cancellations. These fees are collected on behalf of the Department of Environment, Water
and Natural Resources.

Adelaide Sightseeing day tours (excluding Kangaroo Island ferry, tours, accommodation, packages and Murray Princess cruises) Cancellation of a
booking or part thereof will incur the following fees:

More than 3 days before departure – Full refund


Between 24 hours and 3 days before departure - $50 per person or 50% of total cost whichever is greater
Within 24 hours of departure - 100% of total cost

Murray Princess Cruises including any South Australia packages featuring Murray Princess (operated by Captain Cook Cruises) Cancellation of a
booking or part thereof will incur the following fees:

More than 60 days before departure - $50 per person


Between 30 and 60 days before departure - Loss of deposit
Between 15 and 30 days before departure - 50% of total cost
Less than 14 days before departure - 100% of total cost

For cancellations made 15 days or more before departure, the full value (less an administration fee of $50 per person), may be applied to another
cruise if completed within 12 months of the original booking. If the re-booked cruise is of a greater value, the difference must be paid upon re-booking.
Special payment and cancellation conditions apply for groups of 15 or more and Special Event Cruises, which are available on application

Cancellation fees up to 50% of the cruise fare less an administration fee of $50 per person, may be applied to another cruise if completed within 12
months of the original booking. Special payment and cancellation conditions apply for groups of 15 or more and Special Event Cruises, which are
available on application. No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Please note operators (other than SeaLink Travel Group) reserve the right to charge cancellation fees in addition to the above.

Amendment Fees
Due to the complexity, staff time and communication costs of the booking process, a charge of between AU$22 and AU$45 (incl GST) may apply to
each modification made after the original booking. Please note that ferry and transport components of your booking can be edited online for one way
and return only ferry bookings at no cost. Any other bookings cannot be modified online and must be made through our Sales Centre by calling 13 13
01 (within Australia) or +61 8 8202 8633 (from outside Australia) or by emailing bookings@sealink.com.au.

Murray Princess Cruises (operated by Captain Cook Cruises)


All cruises and packages featuring the Murray Princess are subject to the terms and conditions of the Passengers Cruise Contract, which is provided
when booking any Murray Princess cruise or package.

Conditions of SeaLink Ferry Passage (Kangaroo Island)


Check-in time for all departures is to be a minimum of 30 minutes prior to departure. Due to loading requirements, SeaLink Travel Group reserves the
right to refuse boarding for both passengers and vehicles that check-in after this time. Drivers only permitted on the vehicle deck. Drivers must
accept direction by SeaLink Travel Group crew at all times during loading and unloading. Smoking is prohibited on the vessel at all times. Travel may
only be permitted for a person or persons whose name(s) appear on SeaLink Travel Group manifests. Travel arrangements may only be transferred
to another person(s) with the knowledge and authority of the Company and the person who made the booking. SeaLink Travel Group reserves the
right to conduct a search of any vehicle or cargo and refuse to carry any person or cargo onboard any Company vessel or vehicle where the
Company deems the person or cargo to be undesirable, unsuitable or dangerous. Flammable liquids in portable containers will not be carried (eg boat
tanks, jerry cans, paints and thinners) unless arrangements have been made prior as loading may be required on a flammable/dangerous goods
departure. If you are travelling on a 'Spirit of Kangaroo Island' service you may be travelling with freight, which could include livestock or fuel. For
more information, please contact SeaLink Travel Group on 13 13 01.

Conditions of Travel and Booking


In these conditions "the Company" means SeaLink Travel Group, its servants and agents and "the passenger" means the passenger booked to
travel. Travel must be completed within 12 months of payment. These conditions shall be governed by and construed in accordance with the laws of
the Commonwealth of Australia and any Australian State. The Company reserves the right to cancel, vary this service in any way, or substitute any
ferry or other means of transport without incurring any liability. Fares, times, schedules and routes are subject to alteration, without prior notice, at the
discretion of the Company. The Company shall not be liable for any loss or damage which may arise in the event of cancellation of this service or the
abandonment of the service during the course thereof (should the Company or any of its servants or agents decide that such abandonment is
necessary) or of any deviation or delay in any service arising from any cause whatsoever. In any such event the Company will not be liable in any
way for consequential damage including, but not limited to, the cost of accommodation or for any alternative means of travel which may arise and any
additional expense so arising shall be the liability of the passenger. The Company accepts no responsibility for loss of, or damage to, any vehicle

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being carried for the passenger, or luggage, or for consequential damages arising therefrom whether sustained during off-loading or transportation,
and whether arising from negligence, malfunction of the vessel or other cause, except to the extent that the exclusion of such liability is prohibited by
law. The Company accepts no responsibility for any injury and/or death of a passenger travelling on this service whether caused by negligence,
malfunction to the vessel or other cause except to the extent that exclusion of such liability is prohibited by law.

Biosecurity on Kangaroo Island


Kangaroo Island is a Ligurian Bee Sanctuary. Importing honey, pollen or other bee products is prohibited. A fine of up to $10,000 may apply. Please
help protect Kangaroo Island and keep it safe from pests and diseases. Do not bring any bee or honey products, unwashed potatoes, vine cuttings,
foxes or rabbits onto the island. Penalties may apply. Kangaroo Island Council must be notified by the owner of any dogs or cats visiting the island.
Please contact their Customer Service Centre on 8553 4500. Full details of council's By-Laws on dogs and cats can be found on Council's website
www.kangarooisland.sa.gov.au

SeaLink Travel Group Gift Vouchers


Redemption of gift vouchers is subject to SeaLink's standard terms & conditions. Gift vouchers are valid for any SeaLink Travel Group product
including ferry fare, accommodation, cruises, packages, tours, experiences and more. Vouchers can be used as part-payment or multiple use for
travel or products until $0 balance. Vouchers are valid for 12 months from date of issue and no fare restrictions or block out dates apply.

Privacy Statement
SeaLink Travel Group values your privacy. For full details please read our privacy statement available at www.sealink.com.au

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