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BUSINESS PROCESS OUTSOURCING

SOURCE-TO-PAY OUTSOURCING SERVICES

Business Brochure 2017 FACT SHEET

Achieve High
Performance with
Source-to-Pay
Outsourcing
Driven by new business opportunities, emerging
threats and disruptive forces, executive
boards, CEOs and CFOs are launching digital
transformation initiatives to enable their
enterprises to survive and grow.
Enhancing supply chain processes including source-to-pay systems
is a critical part of such transformation projects. In response to this
scenario, Canon Business Process Services offers source-to-pay
(S2P) services that can help your company reach the highest levels
of performance.
Canon’s source-to-pay outsourcing delivers immediate impact
through operational improvements while helping to create and
deliver a roadmap for the digital transformation journey.

Canon Source-to-Pay Outsourcing Services


Our holistic approach to delivering sustainable results

Strategic Sourcing & Procurement


Supplier/Catalog Management, Spend Analysis, RFx Management, Bid Collection,
Decision Optimization, Order Processing, Help Desk, Long Tail Spend Management

Accounts Payable
Invoice Processing, T&E Management, Exception Reporting, Help Desk

Working Capital Management


Dynamic Discount Program, Supply Chain Finance

SELECT BENEFITS: Governance | Regulatory Compliance | Risk Management |


Analytics

BUSINESS PROCESS OPTIMIZATION: Workforce Management | Process Design |


Technology | Performance Management | Flexible Service Delivery Models
Our Comprehensive S2P Services
CFOs face challenges with their S2P transformation initiatives. These
challenges typically fall into the three categories of people, process and
technology. Our comprehensive S2P outsourcing services address each
of these categories.

PROVIDING THE RIGHT PEOPLE


To succeed in the S2P arena, business leaders must attract and retain
talented individuals who have the skills to deliver top performance.
Backed by years of experience as an outsourcing provider, Canon has
the capability to relieve you of the burden of recruiting, managing and
retaining top talent to support your S2P transformation initiatives. As
illustrated in the diagram on the previous page, we have the expertise
to secure the right people who can drive high-quality results in three
key areas: strategic sourcing and procurement, accounts payable and
working capital management.

LEVERAGING THE RIGHT PROCESS


We can help your organization reach its S2P goals by leveraging
our approach to process design and implementation. Canon’s
methodology, calculated to help our clients achieve operational
excellence, spans five elements:
• Customized Solutions
One way we deliver operational excellence is by providing a greater
level of customization than competitors, integrating more tightly with
your culture and technology when implementing an S2P solution.
• BPO Value Cycle
Our approach to delivering operational excellence spans five steps
along the Business Process Outsourcing value cycle: assess and
analyze, design process, transition, manage operations and improve
and control. On this path you journey from the current state of your
S2P process to a desired future state, which includes continuously
improving your S2P workflow.
• Quality Management
Hundreds of our specialists have completed Six Sigma training. These
professionals monitor outsourced S2P processes in order to help
you improve operational efficiency by uncovering and eliminating
inefficient practices as well as continuously improving performance.
• Integrated Service Delivery
Our integrated global service delivery model enables you to run your
S2P processes more efficiently. We can deliver services onsite at your
location; offsite in our U.S. business processing centers; and offshore
via our Manila-based operations, leveraging different time zones for
faster cycle time and lower cost.
Contact Us • Transition Methodology
Call 1-888-623-2668 to learn more about the When we begin a transition, our goal is that every person in your
increased performance that can be achieved organization notices a positive difference from day one. Our ability
from a holistic source-to-pay process or visit to meet this objective is based on successfully implementing
cbps.canon.com. comprehensive transition plans at numerous client installations.
IMPLEMENTING THE RIGHT TECHNOLOGY
Based on the expertise of our people and the flexibility of our
process design and implementation methodology, Canon has the
flexibility to leverage your existing S2P technology. If you don’t have
a solution, we can provide one. This includes an assessment in which
Canon reviews current technologies to provide recommendations
for maximizing your existing system, introducing complementary
technology or adding new tools.
Our capacity to deploy the right technology for your needs is
bolstered by our partnership with Tradeshift, the world’s largest
business-commerce platform. Leveraging Tradeshift’s platform gives
Canon a strong market differentiator in helping clients transform their
supply chain including source-to-pay processes. Our combined offering
of outsourced services and technology can allow your organization to
achieve best-in-class benchmarks while focusing on your core business.

Potential Benefits of Transforming S2P


Processes
Based on our industry research and work with clients, any
transformation initiative is about achieving results. Organizations
that have successfully enhanced their S2P processes have realized
these benefits:
• Reduction in S2P cycle times
• New discounts in addressable spend
• Improved supply-chain health
• Reduction in processing costs
• Increased spend under management

Along with these meaningful benefits, the Canon source-to-pay delivery


model enables a scalable infrastructure for growth that includes:
designing new workflow processes; enabling a greater level of visibility
into spend; instituting a governance model; providing flexible teams that
can be located onsite, offsite and/or offshore; managing your workforce;
and implementing state-of-the-art, best-in-class technology.
Call 1-888-623-2668 to learn more about the increased performance
that can be achieved from a holistic source-to-pay process or visit
cbps.canon.com.

About Canon Business Process Services


261 Madison Avenue, Third Floor Canon helps clients enable business agility, digital transformation and
New York, NY 10016 lead an increasingly evolving workforce. We solve these challenges by
1-888-623-2668 leveraging our experienced team backed by Six Sigma expertise and
best-in-class technology. With professionals across the US and in the
Philippines, we have been named a Global Outsourcing 100 Leader in
2018 by IAOP for the twelfth straight year. Canon Business Process
Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more
at cbps.canon.com and follow us on Twitter @CanonBPO.
©2018 Canon Business Process Services, Inc. All rights reserved.

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