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How to Enable SMB 1.0/CIFS File Sharing Support on

(https://www.westerndigital.com/legal/privacy-statement). Retail Suppo
Windows 10
 Ask a Que
Answer ID 4155
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 Chat Live

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ISSUE:
 Warranty
My Cloud, My Cloud Home, or My Passport Wireless products are not
(/app/warrant
detected under Windows 10 Network.
 RMA Statu

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 My Suppo

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 Product R

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registration)

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CAUSE:

The "Network Browse" function has been disabled on Windows 10 v1709 and higher.
SMB 1.0/CIFS File Sharing Support has been disabled on Windows 10
Windows 10 Fall Creators Update version 1709 and higher.

The Computer Browser service relies on the SMB 1.0 protocol to populate the
Windows Explorer Network node (also known as "Network Neighborhood").
This legacy protocol is long deprecated, doesn't route, and has limited
security. Because the service cannot function without SMB 1.0, it is removed
when SMB 1.0 is disabled.

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 Important: The change is not limited to WD Products.
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details, used byrefer
Western DigitalArticle
to Microsoft and itsSMBv1
third-party service by default in
is not installed
providers for various purposes, including personalizing content,
Windows 10 Fall Creators Update and Windows Server, version 1709delivering
interest-based advertising and measuring site usage. To manage or COOKIE SETTINGS
(https://support.microsoft.com/en-us/help/4034314/smbv1-is-not-installed-windows-
disable10-and-windows-server-version-1709)
cookies, click on Cookie Settings, and for more information, see
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Enabling the "Network Browse" feature on a Windows 10 v1709 and higher
(https://www.westerndigital.com/legal/privacy-statement).
requires enabling "CIFS SMB v1.0 and File Sharing" which is disabled by default
due to security risk. Mapping the network drive is recommended over enabling
the "Network Browse" feature. For instructions, please refer to Answer ID 25436:
How To Map a WD Network Drive on Windows 10 (/app/answers/detail/a_id/25436)

SOLUTION:

Follow the steps listed below to enable the "Network Browsing Feature" on
Windows 10.

. Click and open the Search Bar in Windows 10

Type Windows Features in the search bar
Double Click Turn Windows Features off and On

. Scroll down to SMB 1.0/CIFS File Sharing Support

/
. Check the box net toSMB 1.0/CIFS File Sharing Support and all other child
boxes will auto populate
Click OK to accept the changes

/
. Click Restart Now to reboot the computer

. Sign Into the computer after reboot

Network Browsing should be enabled on Windows 10

/
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APPLIED PRODUCTS:

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My Cloud Home Duo My Cloud Mirror
My Passport Wireless My Cloud Mirror (Gen 2)
My Passport Wireless Pro My Cloud EX2
My Passport Wireless SSD My Cloud EX2 Ultra
My Cloud EX4

Published 08/20/2018 | Updated 04/25/2019

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