Name : Febrian Bagus Perdana

NIM : 5190811070

Class : English For Presentation B

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https://www.youtube.com/watch?v=OU-DF-JcXkw

Is Garuda Indonesia First Class Really 5 Star?

1. Watch the video

2. Understand the content
3. Write a text of preparation on Is Garuda Indonesia First Class Really 5
Star?

Garuda Indonesia First Class Really 5 Star

Garuda Indonesia is an excellent aircraft, and it facilitates customer service

to lodging.
His name is Mr. Sam Chui, he is a Garuda Indonesia First Class customer
who wants to fly from Jakarta to Bali.

From a very professional flight attendant service, starting from serving

customers, showing the rules that must be obeyed on the plane. Arriving at I Gusti
Ngurah Raai Airport, Pak Sam was welcomed by Garuda Indonesia Class First
service. Towards the inn he was served with a mount, the service was very
friendly, polite and kind. With lodging that is supported by 5 stars. While waiting
for the departure time, custemers are pampered or treated with services in a
private area and employees help custemers to take care of boarding before
departure. Garuda Indonesia also has separate zones, a first class lounge, VIP
room, and shower room, before leaving the custemers are also served dishes and
given several lists of food and beverage menus. Custemers are given a card to fill
out a questionnaire about services and facilities provided by Garuda Indonesia.

After eating and the boarding ticket is finished, customers are welcome to board
the plane and greeted by officers who are very friendly to customers. Customers
are also escorted to their seats, the chairs they occupy are very comfortable, large,
and luxurious. Customers are also provided with newspapers for reading and
Fresh Choice drinks from Indonesia, and given shoes to replace so that customers
don't feel tired during the flight. Flight attendants explain all about the facilities
during the flight so that customers feel comfortable. During the flight the
customer is pampered with flexibility - luxurious facilities, after the customer has
dinner, the flight attendant prepares a place to sleep. A very complete and
luxurious service is provided by Garuda Indonesia First Class to customers so that
customers feel comfortable and at home during the flight.

After arriving at the destination Mr. Sam Chui got a parcel from the flight
attendants and officers. Customers are greeted with respect and courtesy.