Name: Dipanwita Sarbadhikari.

Address: Flat 205 Sarojini Residency, 1st main road, AECS

layout A block, Singasandra Bangalore-560068

D.O.B: 10th November 1996.

Phone: 8697310544

Email: dsarbadhikari53@gmail.com

PROFESSIONAL SUMMARY:

Working with Interglobe Aviation Pvt Ltd. (Indigo Airlines) for the past
3 years.

Accomplished Flight Attendant in domestic and international

commercial airline industry. Highly skilled in responding to emergency
situations and remaining cool under pressure. Dedicated to
exceptional customer service and offering over 3 years of employment
in aviation industry. Focused, personable and fluent in ENGLISH and
HINDI. Charismatic, Knowledgeable and polished with dynamic
interpersonal skills. Energetic and multilingual with dynamic customer
service skills. Poised, personable and dedicated to team-driven
environment.
Academic Qualifications:
Institute Year Aggregate

9th to 12th Kalyani 2016 With Bio Science 80%

Central Model School
(CBSE).
6th to 8th Sri Satya Sai 2012 78%
Senior Secondary
School. (CBSE)

B.A in tourism 2020-2023 ongoing

management (ongoing)
IGNOU (distance)

Experience:

• Maintained firm yet positive attitude when dealing with

distressed passengers, working to provide information about
connecting flights, calm fears and provide secure environment.
• Inspected interior of aircraft prior to, during and after flights to
make sure emergency equipment was in place.
• Maintained high standard of cleanliness and personal
appearance to promote sense of professionalism and passenger
confidence in crew.
• Explained use of safety equipment, including seatbelts and
oxygen masks and delivered in-depth safety presentations to
passengers. Handled few medical emergencies onboard and
trained to deal with patients under unforeseen circumstances.
 • Operated in compliance with all airline and federal aviation
regulations for complete compliance with safety and security
procedures.

Skills:
• Provided exceptional service to travelers and ensured that
issues were resolved quickly, resulting in an above-average
performance rating.
• Mentored newly hired flight attendants in customer service and
safety techniques, improving overall service quality by 80%
• Took on additional crew responsibilities when other flight
attendants were overwhelmed, which provided valuable on-the-
job training in different roles.
• Have received multiple appreciations from the passengers
onboard for the service skills and also maintained brilliant
rapport to handle escalations and unexpected circumstances.

Hobbies:
Dancing and Photography.

Goal:

A Result driven professional with proven experience in customer

relationship and aviation industry with sales. Aiming for a higher
platform with challenging opportunities to contribute the experience
and hard work for the organization and grow with the growth and
success of the organization.

Languages:

English, Hindi & Bengali.

Declaration:

I hereby promise that the above mentioned details are true.