Name: Mubeen Ahmad

Id no: 16042

Department: BBA 3rd Sec(B)

Instructor: Sir. Shahzad Anwar

Q2: Define emotion. Explain three key elements in emotions?

Ans:

 EMOTION:
“ Emotion a composite knowledge of consciousness, bodily sensation, and behaviour that
reflects the personal consequence of a thing and an event or a state of affairs”.

 Key elements in emotions:

In instruction to better comprehend what emotions are
, let's attention on their three key elements, known as the subjective experience, the
physiological response and the behavioral response.

1. Subjective experience:
Although professionals believe that there are a number of basic
universal emotions that are experienced by people all over the world irrespective of
background or culture and researchers also believe that experiencing emotion can be
highly subjective. And consider anger.
For example. Is all anger the same? Your own experience might range from mild
annoyance to blinding rage.
Although we have wide tags for emotions such as "angry," "sad," or "happy," your own
knowledge of these emotions may be much more multi-dimensional and hence
subjective.
When you faced with preparatory a new job and you might feel both motivated and
nervous. And you getting married or having a child might be obvious by a wide
variability of emotions ranging from joy to nervousness. These emotions might occur
instantaneously and or you might feel them one after another.
2. The physiological response:
Uncertainty you have ever touched your stomach lurch from
nervousness or your heart palpate with fear and then you comprehend that emotions also cause strong
physiological reactions. And many of the physiological responses you experience during an emotion,
such as sweaty palms or a racing heartbeat and are controlled by the understanding nervous system and
a branch of the autonomic nervous system. And although early studies of the physiology of emotion
tended to focus on these autonomic responses, more recent research has targeted the brain's role in
emotions. Brain scans have shown that the amygdala, part of the limbic system, plays an important role
in emotion and fear in particular.

Researchers have used brain imaging to show that when people are shown threatening images, the
amygdala becomes activated. Damage to the amygdala has also been shown to impair the fear
response.

3. The behavioral response:

The final component is perhaps one that you are most familiar
with—the actual expression of emotion. We spend a significant amount of time interpreting the
emotional expressions of the people around us. Our ability to accurately understand these expressions is
tied to what psychologists call emotional intelligence, and these expressions play a major part in our
overall body language. And research suggests that many expressions are universal, such as a smile to
indicate happiness or a frown to indicate sadness. Sociocultural norms also play a role in how we
express and interpret emotions.

For example, people tend to mask displays of fear or disgust when an authority figure is present.

Q1:What is the difference between panel interview and demo interview? Also
explain that which type of interview is considered best during “Lockdown due
to COVID-19”, and why?

Ans:

 Panel Interview:
“Panel interview refers to a type of interview which
includes one applicant and several interviewers, often representatives of
different departments within a company like the hiring manager and a
member of the human resource recruitment team”.
 Panel interview process:
In this type of interview, each panelist asks a set of questions that might be related
to different fields. There are even cases where only one person from the panel is
conducting the interview while others observe.
  Benefits of a panel interview:
The biggest benefits of panel interview are that it provides the possibility to do
one interview instead of multiple one to one interviews as each panelist can hear
the same response given by the candidate while having a chance to ask questions
relevant to his/her domain.

 Demo interview:

A demo lesson is part of the application and hiring process for most
online English teaching jobs. Usually, the hiring process starts with an online application. Then,
if you’re selected to move to the next phase of the application process, you’ll be asked to
schedule an interview; your demo lesson (or mock teaching session) typically takes place during
that interview.The purpose of a live demo lesson for teaching English online is for the online
tutoring company to see what qualities you bring to the table and how well you perform in a
virtual setting. It’s also an opportunity for you to get a feel for what to expect when teaching
English online.

The demo lesson is set up to look exactly like how your classes will be when you begin teaching
online with the company. The company will evaluate you on the way you present yourself, your
ESL teaching skills, and your ability to manage the online classroom.

 Types of interview best Covid-19:

This type of interview providing worthy and before in
times likes where social distancing and pandemic like Covid-19 is going on past year .
Phone interview are providing more cast effective way as well as slots range is 10-30
minutes.
The screening interviews is gaining a lot traction these days . And most employees
choosing to a brief important discussion with candidates over the mobile phone.
Screening interview keeps the interview and safe in home while taking interview for the
job role.

Q3: What is the difference between non-verbal communication and visual

communication? Also explain types of oral communication?
 Ans:
 Non-verbal Communication:
Nonverbal communication entails communicating
by sending and receiving wordless messages. These messages usually reinforce verbal
communication, but they can also convey thoughts and feelings on their own.
Physical non-verbal communication and or body language, includes facial expressions,
eye contact, body posture, gestures such as a wave, pointed finger and the like, overall
body movements, tone of voice, touch, and others.Facial expressions are the most
common among all nonverbal communication. For instance, a smile or a frown conveys
distinct emotions hard to express through verbal communication. Research estimates that
body language, including facial expressions, interpretation for 50-55 percent of all
communication.
 Visual Communication:
A visual communication through visual assistances such as
signs , typography, drawing, graphic design, illustration, color and other electronic
resources.
Visual communication with graphs and charts usually reinforces written communication,
and can in many case replace written communication altogether. As the saying goes “a
picture is worth a thousand words,” such visual communication is more powerful than
verbal and nonverbal communication on many occasions. Technological developments
have made expressing visual communications much easier than before.
A good understanding of the different types of communication and communication styles
can help you know and deal with people better, clear up misunderstandings and
misconceptions, and contribute to the success of the enterprise.
 Oral communication:

The other form of verbal communication is the spoken word,

either face-to-face or through phone, voice chat, video conferencing or any other medium.
Various forms of informal communications such as the grapevine or informal rumor mill, and
formal communications such as lectures, conferences are forms of oral communication. Oral
communication finds use in discussions and causal and informal conversations.

Types :
 I. Formal Conversations:
These are common at work because you have to constantly interact with your
managers, coworkers and stakeholders such as clients and customers. Formal
conversations are crisp, direct and condensed. You have to get your point across
in a few words because everyone has only limited time to spare.
II. Informal Conversations:
These are conversations that you have with your team members or friends and
family. They are mostly without an agenda. You can talk about your day, what
you’re going to eat for lunch or discuss weekend plans. These are friendly
conversations peppered with light banter.
III. Elevator Pitch:
Conceive you meet the CEO of your organization in the elevator. Now and you
have 30-40 seconds to introduce yourself before they get out on the next floor.
This is your elevator pitch. It is a form of oral communication where you have to
concisely explain who you are and what you want from the other person.
IV. Business Presentations:
This is where you need to make the best use of your speaking skills. Public
speaking is an important skill to develop if you want to command a room full of
people. For this, you need to leverage Harappa’s LEP and PAM Frameworks as
well as the Four Ps of Pitch, Projection, Pace and Pauses.
V. Speeches:
Speeches are important in businesses like event management or community
outreach. In a corporate setup, speeches are reserved for top management and
leaders.

Q4: Define social perception. Which characteristics of perceiver influence social

perception?

ANS:

 Social Perception:
In psychology social perception is the process of obtaining,
interpreting, selecting and organizing corporeal information in interpersonal and social
environments. The word perception emanates from the latin capere, meaning “to take”,
the meaning is “completely”.
So it is that part of perception that allows people to recognize the individuals and groups
of their social world and thus an element of social reasoning.
Characteristics of the Perceiver:
There are five important personal characteristics of the perceiver that influence the way he or
she perceives others are familiarity of the culture of the person perceived, familiarity with the
person perceived, attitudes, mood, self-concept, and thinking pattern.

i. Familiarity with the person perceived:

In the context of social perception, familiarity
refers to the perceiver's knowledge about the person being perceived. The more the
perceiver knows about the person being perceived, the greater the amount of
information available to the perceiver on which to base his or her perceptions. But just
because we know a great deal about a person does not necessarily mean that our
perceptions will be accurate. For instance, sometimes we ignore information that is
inconsistent with our beliefs about a person. If we tend to ignore or justify the mistakes
of our close friends, it's because such faults are inconsistent with our beliefs about our
friends. So while familiarity influences our perceptions, it does not guarantee greater
accuracy in perceiving.
ii. Attitudes:
The perceiver's attitudes influence social perception. For instance, if you
accept a stereotype about a certain group of people, you will tend to perceive this
characteristic in people from that group whom you meet.

iii. Mood:
The mood we are in affects the way in which we perceive others. You are
probably aware that you think differently when you are happy than when you are sad. A person
in a good mood tends to perceive others more positively. Imagine being escorted into a job
interview by a receptionist who informs the interviewer that his car was just stolen from the
parking lot!

iv. Self-Concept:
A person with a positive self-concept tends to perceive the positive
characteristics of others. Conversely, a person with a negative self-concept is likely to focus on
negative characteristics. The more accurate a person's self-concept, the more accurate his or
her perceptions of others will tend to be.

v. Thinking Pattern:
Your thinking pattern influences your perceptions of others. For
instance, some people perceive physical traits such as height and weight more readily than they
perceive personality traits. Other people are able to perceive many characteristics of a person rather
than noticing just a few specific traits.

Q5: Write short notes on both of the following:

a) Secondary Emotions
b) Skills for interviewing

Ans:

 Secondary Emotions:

Secondary emotions are abundant more complex because they

often refer to the feelings you have about the primary emotion. These are academic emotions
which we get from our parents or primary care givers as we grow up.

For example ; When you feel angry you may feel ashamed afterward or when you feel joy, you
may feel relief or pride.

Secondary emotions also be divided into instrumental emotions. These are unconscious and
habitual. We absorb instrumental emotions as children as a form of habituation. And when we
cry a parent comes to quiet us; and so we learn to use the facial expressions and response
accompanying with crying when we need that soothing or sense of safety.

And if you are finding it hard to differentiate your feelings or you are feeling emotionally
detached, then getting help doing so is essential to living a fully connected life.

 Skills for interviewing:

Most people are afraid to ask an interviewer to clarify a
question, said Sara Sutton Fell, CEO and founder of job listing website FlexJobs. You might
worry that the interviewer will think you weren't paying attention, but ensuring that you
thoroughly understand the question can really help you give a thoughtful.

And do not murmur because it is portrays lack of confidence and speak with declaration. This
indicates self-assurance. And make your answer concise and to the point and pointless tends to
suggest that you really do not have the answer to the questions asked.
And sometimes the end of interview two gatherings start feeling with eeach other and do not let
this contented feeling you expressive something about yourself know. Always keep things at
specialized level.

And last don’t lie when asked about something you have not done.

“THE END”