EDWARD MONDAL

E-mail: eddyisbad@yahoo.com
Mobile: +17542035371

ABOUT ME:
A result oriented professional with 10 years experience in the field of security. Currently working as
Security Guard in Seven Seas Regent Cruise liner. Possess excellent communication and
organizational ability. Team leader with the ability to mentor and motivate team members. A self
motivating person with a desire to succeed. An analytical person; planning, organizing, doing and
getting things done for the benefits of the organization are amongst my virtues.

AREA OF EXPERTISE:

1) CRUISE EXPERIENCE:

I am currently working as a Chief Security Officer in Seven Seas Regent Cruise liner and some of
my duties and responsibilities are as followed:

⮚ Profiling of documents and passengers.

⮚ Accesses control with Fidelio Web Management System.

⮚ Screening of baggage and cargo.

⮚ Conducting and designing safety and security training.

⮚ Investigating medical injury of passenger and crew members and documenting them.

⮚ Enforcing the entire discipline of crew members on board as per the ship manual.

⮚ Investigating and documenting all type of incidents.

⮚ Conducting safety drill in coordination with the safety officer.

⮚ Responsible for evacuation at the time of any emergencies.

⮚ Responsible to carry out surprise cabin inspection of crew members.

⮚ Monitoring and maintaining the CCTV system.

⮚ Preparation of cruise report.

⮚ Preparation of daily Declaration of Security for every port of calls.

2) HOTEL EXPERIENCE:

I am currently working as a Security Manager in Park Plaza, Kolkata Ballygunge. Some of the duties
& responsibilities are:

⮚ To direct and co-ordinate the overall activities of the Security Department with other
operational departments.
⮚ To guarantee the safety of all the guests, employees and hotel property
⮚ Give direction and control all activities relating to the Security department.
⮚ Responsible for training employee and prepare them for fire fighting and evacuation for any
emergency.
⮚ Establishes standard policies and procedures in terms of safety and security and enforce
them.
⮚ Maintain liaison with local authorities.
⮚ Be aware of the policies and procedures of the Hotel, and ensure that at all times in all areas
of the Hotel that they are being strictly adhered to.
⮚ Responsible to carry out incidental investigation and prepare reports.
⮚ Carry our security survey to identify prospective threats and make necessary arrangements
to overcome and avoid them.
⮚ Carry out surprise security and safety audit for all departments.
⮚ Responsible to establish sound access control system and maintaining records for visitor,
vendors, suppliers, materials, etc.
⮚ Responsible for monitoring and maintaining records of the entire CCTV operations.
⮚ Responsible to conduct fire safety drills.
⮚ Responsible to supervise and coordinate with the housekeeping department to keep the
hotel’s public area clean.
⮚ Responsible for parking management.
⮚ Responsible to make the crisis management team and train them.

CLIENT RELATIONSHIP MANAGEMENT:

⮚ Ensuring high quality services, resulting in customer delight and optimum resource utilization
for maximum service quality.
 ⮚ Ensuring maximum customer satisfaction by closely interacting with potential clients &
understanding their requirements and customizing the services accordingly.

2) CRUISE EXPERIENCE: February 2010 to December 2017

● Worked with the following cruise liner:

1. Costa Cruise Liner (2010 to 2013)
2. Bimini Superfast (2014 to 2015)
3. Oceania (2016 to 2017)
4. Regent Seven Seas ( Presently working)
● Posses’ certificates of Basic Fire Fighting and Fire Prevention, Crowed and Crisis
Management and Passenger Safety, Basic First Aid, Evacuation and Survival Techniques,
Personal Safety and Social Responsibility and Personal Survival Techniques.
● I have good experience in handling and operating CCTV systems, and also posses
certificate of baggage screening by Brook Smith.

Job Description:

⮚ Profiling of documents and passengers.

⮚ Accesses control with A-Pass Web Management System.

⮚ Screening of baggage and cargo.

⮚ Conducting and designing safety and security training.

⮚ Investigating medical injury of passenger and crew members and documenting them.

⮚ Enforcing the entire discipline of crew members on board as per the ship manual.

⮚ Investigating and documenting all type of incidents.

⮚ Conducting safety drill in coordination with the safety officer.

⮚ Responsible for evacuation at the time of any emergencies.

⮚ Responsible to carry out surprise cabin inspection of crew members.

⮚ Monitoring and maintaining the CCTV system.

3) AIRLINE EXPOSURES: July 2006 to February 2010

⮚ Worked with one of India's elite airline Spice jet as senior security and customer executive.
⮚ I am a certificate holder of Aviation Security and Passenger Baggage Screening. Have
knowledge of aviation security and procedures
⮚ Effective time management and co-ordination with my seniors have helped me in achieving
two promotions in one and a half years.

Job Description:

Profiling of passengers, screening of passengers and their baggage, handling visitors, cabin
inspection of passenger, investigating on board injuries, investigating onboard crime, maintaining
and enforcing the onboard discipline of all the crew members, responsible for evacuation of the
entire ship at the time of emergency, responsible for maintenance of security equipments

ACADEMIC CREDENTIALS:

Board Division Year of passing

ICSE (10th) First Division 2001
CBSE (10+2) Third Division 2003
Graduation Second Division 2006

PROFESSIONAL QUALIFICATIONS:

1) Diploma in Hotel Management from International Institute of Hotel Management, Salt Lake,
Kolkata

2) BA Degree in International Hospitality Management awarded by Queen Margaret University,

Edinburgh, UK

3) Hold Certificate of Aviation Security & Baggage Screening Certificate

4) Projects done on Marketing Plan, Human Resources Management, Small Business

Entrepreneurship, Facility Management, Event Management, etc

EXTRA CURICULUM ACTIVITIES:

⮚ Singing
⮚ Dancing
⮚ All types of sports
 ⮚ Fitness activities

PERSONAL INFORMATION:

Date of Birth: 21st January 1984

Height: 5.11ft
Weight: 87kg
Eye Sight: Normal
Language Proficiency: English, Hindi, Bengali
Passport details: K0474177
Place of issue: Kolkata
Date of issue: 21-03-2012
Expiry date: 20-03-2022

Thanking you
Edward Mondal