PHILIPPINE WOMEN’S COLLEGE OF DAVAO

University Ave., Juna Subd., Matina , Davao City

TERTIARY EDUCATION DEPARTMENT

BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT

SY 2019 – 2020

COURSE OUTLINE IN ORGANIZATIONAL AND MANAGEMENT (HBC 511)

VISION
We envision a graduate who is God-loving, academically competent, civic conscious, environmentally and socially concerned, globally competitive, and
committed to the promotion of peace.

MISSION
To Educate according to the four-fold objective of shaping good moral character and personality, training for home and family life, preparing for vocation or
profession, and developing aptitude for community participation and leadership.

To Contribute through research and continuous interaction with the community, to the enhancement of the spiritual, social and economic life in the country
and the world at large.

To Lead through pioneering work in the field of gender education, especially on women development. It commits the opening of new avenues towards the
expansion of knowledge and opportunities, and the fostering of humanism and understanding, while at the same time, conserving the wisdom and ideals of the
ages and integrating the valuable inheritance of Filipino personhood.

EDUCATIONAL MANDATE
We believe in the education of the Filipino for useful and responsible personhood in a democratic society. The vision of educating men and women for full
participation in nation building is embodied in the College’s four-fold objectives.
o Development of good moral character and personality
o Training for home and family life
o Preparation for a vocation, career or profession
o Training for community participation and leadership

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EDUCATIONAL OBJECTIVES

PWC commits to achieve the following objectives:

1. Development of the whole person
2. Development and training of future professionals
3. Development and expansion of delivery and support systems in education through research and development programs, projects, and activities
4. Increased participation and leadership in community building and national/sectoral development

I. COURSE INFORMATION

Course Code: HBC 511

Course Description: This course deals with the fundamentals of business organizations and management. The theories and principles of organization and
management, as well as their application in business and industry are thoroughly discussed. The functions of management (Planning, Organizing, Staffing,
Directing and Controlling) and the different forms of business ownership with their strengths and weaknesses form part of the course coverage. The course covers
the benefits derived from entrepreneurship and importance of social responsibility as another goal of business.

Prerequisite: Credit: Lecture Hours: Laboratory Hours:

none 3 units 4 hours per week none

II. GRADUATE ATTRIBUTES (GA)/ INSTITUTIONAL LEARNING OUTCOMES (ILO)

The graduate of PWC of Davao is expected to –

GA / ILO DESCRIPTORS
 respect the diverse philosophies of various religious faith and practices
 apply positive values in daily life activities
1. Spiritually Mature
 deepen faith and belief in one’s giftedness
 lead a moral and ethical life exemplifying the values of honesty, humility and integrity
 advocate social transformation with focus on gender empowerment and development
2. Peace-loving  value uniqueness and diversity of people and culture in Mindanao and the world

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  assimilate peace-loving citizenship
 support concern on the protection and preservation of indigenous cultures and their ecosystems
 strengthen Filipino family values
 preserve and promote Mindanaoan cultural heritage
3. Nationalistic
 Raise awareness and concerns on past and current issues in Mindanao
 Patronizes and promotes indigenous Filipino products
 communicate logically, analytically and tactfully one’s ideas and opinions
 prepare for life-long learning in pursuit of personal development and professional practice
4. Globally competitive
 create new concepts and ideas using indigenous knowledge, skills, practices and resources in the context of global competence
 adapt innovatively to changes in the environment
 assume leadership roles in the chosen profession
5. Academically  maximize responsibly the use of technology
Proficient  apply theoretical learning into practice
 innovate, create and re-engineer systems and processes as contribution to economic growth and development

III. PROGRAM LEARNING OUTCOMES (PLO)

Upon graduation, the student is expected to –

GA/ ILO(please
PLO check)
1 2 3 4 5
1. Articulated and discussed the latest development in the specific field of practice. x x
2. Effectively communicate orally in both written and oral communication in English, Filipino & other appropriate languages. x x
3. Work effectively and independently in multidisciplinary & multicultural team. x x
4. Act in recognition of professional, social, and ethical responsibility. x x
5. Preserve and promote Filipino historical & cultural heritage. x
6. Demonstrate service orientation & commitment to one’s profession. x x
7. Perform hospitality leadership and teamwork skills in creating customer oriented work environment. x x
8. Show awareness and responsiveness or relevance and emerging trends and issues in hospitality industry. x x
9. Respect specifically in learning cultures of people and languages considered as lingua franca of the world. x x

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10. Manifest creative development potentials on hospitality management which is reflective of 21st century learners and innovators x x

IV. COURSE LEARNING OUTCOMES (CLO)

Upon completion of this course, the student is expected to –

PLO (please check)

CLO
1 2 3 4 5 6 7 8 9 10
Outline the role of management in responding to the challenge besetting the organization and
a. x x x
learn the theories, concepts, principles and models of management and organization.
b. Exhibit the many positive values of managing organizations. x x x x
c. Infer the possible ramifications that mismanagement may bring to the organization. x x
d. Carryout proper bodily movements of a manager in a role-playing activity. x x x x
e. Analyze management theories and their application to attain organizational effectiveness. x x x x
Demonstrate managerial skills and abilities to obtain a job on a management track in an
g. x x x x x x
organization of their choice.

V. COURSE CONTENT

Assessment
Topic and Required Assessment
Timetable Topic Learning Outcomes Learning Activities Results/
Readings/ References Tasks
Evidences
PRELIM
To explain the fundamentals of Quiz
Week 1 Introduce students to the management and its relevance to the Lecture Performance

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 course and course Criteria checklist
requirements. success of an organization. Oral Recitation
Class discussions
Overview of Management Explain the definitions of management and Prelim exam
and Organization Group/individual reporting
organization
Written analysis of
Group activities
Discuss the different levels, types and skills case
of managers and explain the roles of
managers. Assignments

To understand the importance of having

trained managers in organizations.

Week 2 Business and Its Lecture Quiz Performance

Environment Explain the definition of business in different Criteria checklist
views and to understand the types of Class discussions with Oral Recitation
businesses and its objectives. power point presentation
Prelim exam
Examine the various factors in the Group/individual reporting
environment and to understand the different Written analysis of
ways of adapting and controlling the Group activities case
environment.
Assignments

Week 3 Ethics and Social To explain the definition of business ethics Lecture Quiz Performance
Responsibility and social responsibility and its need. Criteria checklist
Class discussions with Oral Recitation
Elaborate the areas of concern of business power point presentation
Forms of Business ethics. To identify the different ways in Prelim exam
Ownership improving ethical performance. Group/individual reporting
Written analysis of

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 Discuss the benefits and cost of social
actions. To explain what social audit is and
how it’s performed.
Group activities case
Explain the definitions and different forms of
Library work Assignments
business ownership. To understand each
form’s advantages and disadvantages.

To understand the different modifications of

corporate ownership to cater special needs.

Week 4 Decision Making

Explain the definition of decision making in Performance
Lecture Quiz
organizations. Criteria checklist
Class discussions with Oral Recitation
Elaborate the process of making decisions.
power point presentation
Midterm exam
Discuss the different approaches in decision
Group/individual reporting
making.
Written analysis of
Group activities case

Assignments

Assessment
Topic and Required Assessment
Timetable Topic Learning Outcomes Learning Activities Results/
Readings/ References Tasks
Evidences
MIDTERM
Planning Discuss the benefits and pitfalls of planning. Lecture Performance
Week 5 Quiz Criteria checklist
Elaborate the steps on how to make a plan Class discussions with
that works. power point presentation Oral Recitation

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 Midterm exam
Group/individual reporting
Explain the method of planning from top to Written analysis of
bottom. Group activities case

Assignments

Performance
Week 6 Organizing Business Lecture Quiz
Criteria checklist
Activities
Class discussions with Oral Recitation
Discuss how organizational structures and power point presentation
organizational processes are deigned. Midterm exam
Group/individual reporting
Compare the intraorganizational processes Written analysis of
and interorganizational processes. Group activities case

Library work Assignments

Quiz
Lecture
Oral Recitation
Elaborate on the management of human Performance
Week 7 Staffing Class discussions with
resource systems. Criteria checklist
power point presentation Midterm exam
Explain the proper management of work
Group/individual reporting Written analysis of
teams, individuals and a diverse work force.
case
Group activities
Assignments
Communicating Lecture Performance
Week 8 Define communication and identify the Quiz Criteria checklist
different kinds of communication. Class discussions with

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 Oral Recitation
power point presentation
Midterm exam
Group/individual reporting
Explain the importance of communication Written analysis of
and ways to improve communication. Group activities case

Internet research Assignments

Assessment
Topic and Required Assessment
Timetable Topic Learning Outcomes Learning Activities Results/
Readings/ References Tasks
Evidences
FINAL

Week 9 Explain the concept of process

Motivating Lecture Quiz Performance
improvement.
Criteria checklist
Class discussions with Oral Recitation
Discuss the methodologies of process
power point presentation
improvement.
Midterm exam
Group/individual reporting
Examine the concept of DMAIC in process
Written analysis of
improvement.
Group activities case
Explain the need to improve processes in
Assignments
an organization.

Week 10 Leading Examine the criteria for performance Lecture Quiz Performance
excellence in an organization. Criteria checklist
Class discussions with Oral Recitation
Discuss the nature of the different power point presentation
international quality and performance Midterm exam
excellence programs. Group/individual reporting

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 Written analysis of
case
Group activities
Examine how a certain company became a
recipient of performance excellence award. Assignments
Internet research
Reflection paper
Library work

Weeks 11- Discuss the parts and scope of strategic Lecture Performance
Controlling Quiz
12 planning. Criteria checklist
Class discussions with
Oral Recitation
Explain the seven management and power point presentation
planning tools
Midterm exam
Group/individual reporting
Explain the relationship of strategic planning
Written analysis of
and performance excellence. Group activities
case

Assignments

Performance
Written and Oral
Week 13 Performance Task Criteria checklist
presentation
(rubrics)

VI. REFERENCES

Classic Reference:
1. Williams, Chuck (2013) Management. Cengage Learning, 2013-2015 Edition
Contemporary References:
2. Medina, Roberto G. (2015). Business Organization and Management. Philippines: Rex Book Store.
3. Heizer, Jay & Render, Barry (2014). Operations Management, Sustainability and Supply Chain Management. Pearson, Eleventh Edition

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 4. Combe, Colin (2014). Introduction to Management. Oxford University Press, United Kingdom

VII. GRADING SYSTEM

Examinations (40%) Performance Tasks (40%) Other Requirements (20%)
Preliminary Examinations Quizzes Oral recitation
Midterm Examinations Classroom Presentation/ Reports Assignment
Final Examinations Laboratory/Demonstration Projects/Portfolio
Research Output

VIII. CLASSROOM POLICIES

A. Class Attendance and Absences
1. From the very first meeting of every class, students are expected to attend promptly and regularly.
2. Classes start promptly five minutes after the hour scheduled for the class. A student is considered late if she/he comes five minutes after the start of
classes and is marked absent if she/he is not in the classroom within the first fifteen (15) minutes of one-hour period.
3. Three (3) counts of tardiness of fifteen (15) minutes each are equivalent to one absence Per CHED regulation, absences in a course should not exceed
20 % of the equivalent class hours, or two times the number of meetings per week. In excess of the above, the student shall not be given credit for the
subject, but is given credit for the subject, but is given a mark of 5FA (Failure due to absences).
4. The following cases shall be considered excused absences: illness, death in the immediate family, and school representations. Excuse shall be valid
upon the presentation of medical certificate/ letter to the Discipline Officer.
5. Absences from class do not excuse the student from any course requirement, or from any work assigned during the absence. Make-up work or
independent study may be given to the student at the discretion of the faculty member/subject teacher.
6. Approved absences do not count towards the number are those authorized by the Dean/ Program Chairs for participation in Official functions of the
College and those approved by the Coordinator of the official activities of members of school organizations.

B. Examination Policies
1. There are three major examinations during the trimester: Prelim, Midterm and Finals.
2. An exam permit is a prerequisite for the taking of exams. It may be obtained from the Accounting office after the student has settled all his/her accounts
for the corresponding period covered by the exam.
3. A student is required to be in standard uniform with ID during examinations.
4. All examinations shall be taken on the dates and hours scheduled. An equivalent rating of 50% shall be given to student who failed to take the
examination.

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 5. All examinations are to be taken in the classroom assigned for the particular subject. All students are expected to be in the classroom promptly for the
exams.
6. Special exams should be taken within one week after the scheduled examinations. A student who takes the special exams should present his/her
permit to the examination proctor. Special exams shall only be given to students who were not able to take the exam due to the following cases:
 late payments
 death in the immediate family
 illness
 school presentations
7. Exemptions from taking the examination maybe granted only during the Final Exams upon the discretion of the instructor and the approval of the
Program Chair.

IX. COURSE REQUIREMENTS

1. Attendance 4. Assignments 7. Class Participation/Recitation
2. Quizzes 5. Exercises 8. Written Analysis of the Case
3. Prelim, Midterm, Final Exams 6. Reporting

Prepared by:

GLYNDON KOAPAKA A. LAUREANO

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 Faculty
References reviewed by:

MAY ANN JOY M. DIORPAN DELIA F. DALIGDIG, RL, MAED-LS

Librarian Head Librarian
Contents reviewed by:

NORJAMES S. GOAD, MM
Program Director
Approved by:

NORJAMES S. GOAD, MM
Program Director

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