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  • Legitimation Endeavors: Impression Management Strategies Used by An Organization in Crisis

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    This document summarizes an academic article from 1994 that examines impression management strategies used by an organization in crisis. The article analyzes how organizations attempt to legitimize themselves and regain trust after a crisis through communication with stakeholders. It has received over 200 citations and been read over 1,200 times. The lead author is Myria Watkins Allen from the University of Arkansas, who has published over 60 papers and been cited over 1,400 times.

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    Legitimationendeavors-Impressionmanagementstrategiesusedbyanorganizationincrisis (2)

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    This document summarizes an academic article from 1994 that examines impression management strategies used by an organization in crisis. The article analyzes how organizations attempt to legitimize themselves and regain trust after a crisis through communication with stakeholders. It has received over 200 citations and been read over 1,200 times. The lead author is Myria Watkins Allen from the University of Arkansas, who has published over 60 papers and been cited over 1,400 times.

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    21 views21 pages

    Legitimation Endeavors: Impression Management Strategies Used by An Organization in Crisis

    Uploaded by

    sofitel
    This document summarizes an academic article from 1994 that examines impression management strategies used by an organization in crisis. The article analyzes how organizations attempt to legitimize themselves and regain trust after a crisis through communication with stakeholders. It has received over 200 citations and been read over 1,200 times. The lead author is Myria Watkins Allen from the University of Arkansas, who has published over 60 papers and been cited over 1,400 times.

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    © All Rights Reserved
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    See discussions, stats, and author profiles for this publication at: https://www.researchgate.

    net/publication/248925146

    Legitimation Endeavors: Impression Management


    Strategies Used by an Organization in Crisis

    Article  in  Communication Monographs · March 1994


    DOI: 10.1080/03637759409376322

    CITATIONS READS

    218 1,216

    2 authors, including:

    Myria Watkins Allen


    University of Arkansas
    67 PUBLICATIONS   1,435 CITATIONS   

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    Some of the authors of this publication are also working on these related projects:

    Young Millennials and Food Companies: Product Purchasing and Word of Mouth Behaviors View project

    Strategic Communication for Sustainable Organizations View project

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