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Johnson Controls Security Solutions, LLC.

283 Gibraltar Road


Horsham, PA 19044

www.johnsoncontrols.com/security

May 13, 2020

Customer Name
Company Name
Address
City, State, Zip code

RE: Subject

Dear Name,

We appreciate the opportunity to partner with your company on your Genetec video management and access control
upgrade project.  Included is a budget estimate and data sheets for the project as outlined by your team. We recommend
adding a small contingency fee into your budget request of 5 – 10% to cover any unknowns as we have not walked the
campus at this point.

As a Genetec Elite partner, you can be assured you will have the best and most qualified technicians installing and servicing
your system by partnering with Johnson Controls. Our business and customer focus are based on what we call the “Three
Pillars of Success”.  We believe these three pillars must be present in any security companies’ desire to provide long-term
customer satisfaction.  These pillars consist of
 The industry’s most knowledgeable and well-trained team,
 (2) Project Management professionals on every job sold regardless of size and
 (3) In-field project engineering.  We truly “own the outcome”. 
  
One of the most important aspects of any security project is local service and support.  Our Horsham, PA office located 15
miles from the University campus will support your system and provide ongoing training for personnel.  Through one of our
service level agreement packages, we can support any required customer response request.  
 
Thank you for the opportunity to engage your team on this important project and please do not hesitate to contact me with
any questions you may have. 

Sincerely,

Account Manager Name


Sr. Account Manager – Johnson Controls Security Solutions

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


Proposal for:
Company Name
Proposal Name

Electronic via Email

Submitted to:
Company Contact 1
Company Contact 2
Company Name
Address
City, State Zip code

Date:
April 1, 2020 @ 5:00 p.m. EST

Submitted by:
Johnson Controls Security Solutions, LLC
Local Company Address
City, State Zip code

Contact Name and Phone Number:


Name: Account Manager Name
Phone: Account Manager Phone
Email: Account Manager Email

Corporate Address:
Johnson Controls Security Solutions, LLC
283 Gibraltar Road
Horsham, PA 19044

The data contained in all pages of this proposal has been submitted in
confidence and contains trade secrets and/or privileged or confidential
commercial or financial information. Such data shall be used or
disclosed only for evaluation purposes, provided that if a contract is
awarded to Johnson Controls as a result of or in connection with the
submission of this proposal, customer shall have the right to use or
disclose the data herein to the extent provided in the contract. This
restriction does not restrict customer’s right to use or disclose data
obtained without restriction from any source, including Johnson
Controls.

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


Contents
About Johnson Controls................................................................................................................................. 4
About the Advanced Services Group....................................................................................................................4
Custom Solutions Group.......................................................................................................................................6
Partnerships..........................................................................................................................................................6
Advanced Solutions..............................................................................................................................................7
Open Innovations.................................................................................................................................................7
Maintenance and Service.....................................................................................................................................8
Proposed Solution................................................................................................................................................8
Avigilon.................................................................................................................................................................8
Avigilon Access Control...................................................................................................................................8
IP CCTV Solutions.............................................................................................................................................9
Exacq Technologies..............................................................................................................................................9

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


About Johnson Controls

At Johnson Controls, our vision is a world that’s


“safe, comfortable, and sustainable”—and our broad
set of innovative security products and services
focuses on what you need to make people, facilities,
and assets safe.
We offer everything from access controls to intruder
prevention, from video surveillance to cybersecurity.
Johnson Controls paints an impressive picture, with
130+ years of innovation and over four million
customers. Operating in more than 150 countries
with a global set of partners, we leverage the latest
technologies to integrate our products and services
into comprehensive, holistic solutions. We maximize
safety, improve efficiency, and ensure business
continuity, while at the same time innovating
continuously to offer leading-edge solutions.
Johnson Controls is making that future more
productive, more secure and more sustainable. We
create intelligent buildings, efficient energy solutions,
critical security solutions, integrated infrastructure client’s profits, and automate efficiencies. By doing
and next generation transportation systems that so, we gain real-time intelligence from a single,
work seamlessly together to deliver on the promise scalable platform capable of providing integrated
of smart cities and communities. At its core, that solutions.
promise is about delivering innovation that make
people’s lives – and the world – better. We advance the safety, comfort and intelligence of
spaces and places to power your mission.
By choosing Johnson Controls offers four key benefits
to our industrial clients these include: About the Advanced Services Group
Our regional team specializes in critical security
An Experienced Partner. Johnson Controls’ industry solutions. The Advanced Services headquarters is
expertise spans key vertical markets, including: Oil centrally located in Horsham, PA. Our team has
and Gas, Power Generation, Mining, Industrial, performed more integration projects than any other
Manufacturing, Transportation, and Government. Security Contractor in the industry. Our integration
Global Resources. Johnson Controls offers local, in- experts are certified with the highest of standards to
market expertise with regional, national, and global meet your needs for highly technical and complex
support networks. These networks share resources Integration requirements. Our Advanced Services
to support our client’s needs and requirements. team employs more integration experts than anyone
in the industry. They have a thorough understanding
Best Practices. Our organization seeks to make of today’s market place. System integration drives
strategic investments that result in continuous performance efficiencies, management control,
product innovation backed by patent protection. product lifecycle and top performing security
solutions.
Strategic Plan. Johnson Controls’ business model is
designed to minimize project risks, preserve our

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


integration, our on-site build-out of integrated
security command and control centers, video
surveillance monitoring centers, security stations and
more provides full service and support of a wide
range of businesses. Delivering high-value security
solutions and managing every phase of your project,
we provide customized security systems from start to
finish.
Johnson Controls offers the following Design,
Engineering and Construction Services for an On-site
Security Build Out:
 Turnkey security system design, engineering and
construction services
 Complete security systems architecture and
networking
 Construction and buildout of security command
and control centers, command posts, and
security guard stations
 Design and construction of video surveillance
monitoring centers
 Outdoor security installations including security
booths and outpost
 Dedicated project management teams to handle
Three Pillars
As a critical first step we meet with key

the most complex security assignments
Expertise in designing fully customized security
organizational personnel to gain an understanding of
the strategic business objectives, and challenges, solutions
such as cost management, continuous operational  General security contractor services to support
improvement, and risk mitigation. In addition, we your security management team
take inventory of current technologies and resources,  Available to support national, regional, and local
as well as, review current policies and procedures. assignments
We provide custom strategic recommendations for
an integrated solution - systems and technologies.
Our team also provides the following:
• Suggestions to help facilitate continuous process
improvement
• Update and/or automate policies and procedures
• Identify systems that may feature dead-end
technologies
• Leverage the expertise of the industry’s most
experienced team of dedicated IP Solutions
professionals
The Advanced Services Group Will
1. Strategically
Johnson Coordinate
Controls offers A Skilled Project project
complete Team.
2. Operates To
management Assure Project
services for Success.
business security
3. Provide theFrom
installations. Best Technology
planning For
to Your
final systems
Application

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


Understanding Your Business Goals
security products. Our team also has unique ties to
several security brands that are also subsidiaries of
Custom Solutions Group Johnson Controls International, such as American
The Johnson Controls Customer Solutions Group Dynamics, Bentel Security, CEM Systems, DSC, Cloud,
leverages products & technology into designs & Illustra, Kantech and Software House. Consequently,
processes within Integrated enterprise-level the Johnson Controls team has factory direct access
environments. Our Dedicated IP Solutions Group of to these products and services. We work closely with
certified engineers and technicians, work closely with research and development, business planning,
in-house IT professionals to design a unique and product development personnel, engineers and
flexible framework capable of adapting to business, designers etc. Our organization also has direct
industry, and operational changes. Typically our access to up-to-date technical information such as
engineers provide a 1-3-5 year phased specifications, operation and maintenance manuals,
implementation plan to help organizations have documentation etc. Some examples include:
more fluid deployments. The end result is a solution
that can drive operational efficiencies through
integration with critical back office systems, offer
competitive differentiation, generate long term
revenue, and provide the lowest possible long term
total cost of ownership.

Partnerships
We amplify our own capabilities by partnering with
other technology leaders to seamlessly deliver world-
class solutions for your business and industry. As a
highly recognized systems integrator, Johnson
Controls is an authorized distributor of the leading

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


Video Management System Open Innovations
Genetec, Honeywell, Software House Exacqvision, We push digital technology forward every day,
Avigilon delivering innovations that provide optimal building
Cameras performance. Johnson Controls invests millions of
Samsung, American Dynamics, Axis, HID dollars each year in research and development for
Access Control System security solutions. We bring new technology to our
Software House CCure, Honeywell, Genetec customers through expos, manufacturer meetings,
Intrusion Detection Systems  pilot programs and webinars. Johnson Controls
Magos, Southwest Microwave Creates Collaborations between customers and
Turnstiles cutting-edge Startups offering our customers:
DSI, Orion, Automatic Systems  Sourcing and delivering innovative solutions
Locks based on your specific needs.
Assa Abloy, Salto, BestAccess  Test and deploy early-stage technologies and
Emergency Alert Systems  become a design partner:
Lynx, Shooter Detection Systems  Select relevant solution to test at your site(s).
 Impact the way the solution looks, customizing
to your needs.
Advanced Solutions  Full hands-on support from Johnson Controls –
Smart buildings add value to your security we take care of the process, including project
capabilities by using data and data analytics to management for the pilot and evaluation of the
enable you to track assets, improve cybersecurity, solution.
reduce false alarms, and enhance compliance  Commercial collaboration following a successful
activities. We use data and our analytics platform to proof-of-concept.
connect and optimize all kinds of security-related  Co-Development activities for tailored solutions.
activities, combining internal data, external data, and
advanced risk algorithms to provide proactive threat Maintenance and Service
protection. Johnson Controls is capable of providing Johnson Controls boasts a large service and technical
the following security services for our clients: department with national coverage.   We have a fleet
 EBT of vehicles consistently in operation to minimize our
 Ground Based Radar customer’s downtime and keep their systems
 Turnstiles running effectively.  We offer 24 hour toll
 Perimeter Detection free assistance, with on-call and
 Critical Asset Protection afterhours/emergency service support.
 Access Control Our team offers a range of Service Level Agreements
 Biometric & Photo Badging to guarantee timely responses to your needs, regular
 Video Surveillance discourse and conversations and a centralized hub
 Duress & Notification Systems for our customers to rely on for support. Our entire
 Remote Monitoring & Guard Tours team, from sales to operations, project management,
 Real -Time Location System engineering, service, and installation, is based in our
 Automatic Number Plate Recognition Norristown office and remote offices in Reading,
 Pipeline Disturbance Detection Horsham, Eaton town and Alexandria.
 Automated Vehicular Gates & Barriers
 Command & Control Center (PSIM) Our highly specialized, local technicians offer fast
 Video Analytics maintenance, repair and replacement of security
systems, devices and components, allowing you to
minimize security interruptions. Available services
include:

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


 Maintenance and repair services for commercial provides a high level overview of the Avigilon’s
intrusion detection and burglar alarm systems.
 Video surveillance system and security camera
maintenance.
 Access control system maintenance and repair.
 Maintenance and service of fire alarm and
detection, fire suppression, life safety, and
emergency systems.
 Repair and replacement of elevator security
systems.
 Remote service solutions, including rapid issue
resolution and diagnostics by remote technicians.

Proposed Solution
Johnson Controls has extensive experience designing, Avigilon Solutions Are Customizable to Meet
developing, installing and servicing access control a Wide Array of System Requirements
systems. The following information highlights key
benefits of our proposed technology and approach: access control and IP Security Camera solution.
Johnson Controls is a proven integrator of security Avigilon Access Control
systems and has built a team of industry and Avigilon’s access control management (ACM) system
applications specialists who understand the variety is a physical access control system for enterprise-
of obstacles and environments encountered during a class installations. This system seamlessly integrates
security project. The Security Systems Group is with Avigilon’s IP Video Solution to provide a
comprised of highly-trained and experienced powerful and unified
professionals from the world of integrated security security solution. The solution is completely web-
systems design and applications. These highly-skilled browser based, and requires no software installation.
individuals bring a wealth of expertise at a national The ACM solution offers the following benefits:
level to all Johnson Controls offices and customers
throughout North America. Their collective expertise  Secure Operating System via an open source,
is unequaled by any other integrated security Linux® platform.
systems provider as demonstrated by their  Easy Synchronization and Role Management
professional industry certifications. to allow Mullen Coughlin’s users to enforce
Attaining these certifications has resulted in Johnson access permissions
Controls becoming the industry’s leading national  System Redundancy using hot standby-auto
security systems integrator. This significant proof- failover.
statement is a guarantee Johnson Controls can
deliver the necessary knowledge and skills to meet or
exceed the integrated security solution needs of the
project.

Avigilon
Johnson Controls has installed security systems
throughout the world. These systems include
equipment from well-respected names as Avigilon.
Based on our understanding of the requirements, we
are proposing an Avigilon solution. The following

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


IP CCTV Solutions architecture. Its products include network digital
Avigilon’s end-to-end surveillance solutions deliver video recorders, IP video surveillance solutions, and
image detail virtually unmatched in the industry. The OEM security products, such as CCTV and security
Avigilon Control Center (ACC), with High Definition system engines. The company serves corporate,
Stream Management (HDSM), is the a ward winning financial, state, and federal institutions, as well as
high definition network video management solution schools and universities, healthcare, banking, retail,
that delivers full situation awareness and manufacturing, distribution centers, transportation,
Avigilon’sdetail,
indisputable Accessleading
ControltoManager Solutiontimes,
faster response airport, shipping, construction, homeland security,
reduced investigation times, and superior ofoverall
Integrates Seamlessly with a Wide Array and home monitoring.
Controllers and Access Control Hardware
protection.
Exacq specializes in IP Video Management Software,
Available as standalone software, or pre-installed Cross-platform: Windows, Linux, Mac, iPhone &
Android mobile apps,The Exacq
Video Enterpriseand
Surveillance System Manager
Security
and configured on an Avigilon NVR, the ACC is a
Monitors and Indicates When
Servers and Software, School and College Campus A Camera Is
secure distributed network platform with enterprise
Security, Retail, Commercial, andDisconnected.
Private Building
class reliability for capturing, managing, and storing
high definition multi-megapixel surveillance video Security.
while efficiently managing bandwidth and storage.
ACC records and manages both audio and video from
Known for its ease of use, the exacqVision cross-
the world's broadest range of multi-megapixel IP
platform VMS software is widely used across many
cameras, from 1 to 16 megapixels. In addition, the
applications. It is readily available on factory installed
system can accommodate conventional and PTZ
exacqVision hybrid and IP camera servers or on
analog cameras and both audio and video from a
commercial off-the-shelf servers. Exacq Technologies
broad range of 3rd party IP cameras, and encoders
is part of the Security Products business unit of Tyco,
from leading manufacturers. It provides the best
the world's largest pure-play fire protection and
evidence that only the industry’s leading High
Security Company.
Definition surveillance solution can deliver while
leveraging existing security investments. Exacq Technologies has been developing powerful,
yet highly intuitive, cost-effective video surveillance
ACC provides the ability to build a hybrid system that
products. From small, single-camera systems to
allows a budget conscious migration from analog to
large, scalable deployments with thousands of
digital. Focused on the needs of security
cameras, Exacq has the ideal security solution for
professionals, ACC has a powerful, yet intuitive, easy
nearly any application. The exacqVision product line
to use interface that allows operators to efficiently
is well-known for its simplicity and flexibility.
evaluate and respond to events with minimal
training. The Avigilon solution includes support for
exacqVision VMS software gives end users an easy-
up to 128 cameras and unlimited server connections
to-use, yet feature rich system to manage live and
for large-scale needs. ACC Enterprise edition
recorded video for a variety of needs. The intuitive
includes advanced features making it the most
exacqVision VMS software line includes software
powerful, open HD surveillance platform around.
designed for stand-alone systems all the way to
Exacq Technologies complete enterprise systems. The unique
exacqVision Edge VMS installs directly on a
Exacq develops and manufactures open architecture
compatible IP camera to provide a complete solution
network video recording (NVR) solutions for use in
without the need for a separate server. Customers
security surveillance applications. Exacq offers
can access live and recorded video from multiple
virtual matrix switching and display that enables
exacqVision servers with the freely distributed client
deployment of surveillance solutions for remote and
user-interface available for Windows, Mac or Linux.
centralized monitoring. The company also provides
Compatible with more than 1,900 IP camera models
NVR software and preconfigured systems, and open

Johnson Controls Security Solutions, LLC. Proprietary and Confidential


and a large number of access control systems, point- intuitive dashboard to visually confirm the health
of-sale (POS) systems, and retail and video analytics, of all exacqVision servers from a PC browser,
the exacqVision VMS is one of the industry's most tablet or smartphone.
flexible solutions.  Automatically send highly flexible email
notifications regarding errors and warnings such
exacqVision Network Video Recorders (NVRs) line of as VMS recorder offline, storage warnings, drive
hybrid and IP camera servers provides a complete, failures, temperature alarms, or disconnected
out-of-the box VMS solution. exacqVision hybrid cameras. The system allows individual users or
servers seamlessly integrate analog and IP cameras, groups of users to be e-mailed real-time or
allowing customers to utilize their existing periodically for over 25 user-selectable errors
surveillance system and easily upgrade to the latest and warnings.
IP technology. A single hybrid server can  Reduce software maintenance time with
accommodate up to 192 analog and IP cameras scheduled software updates. Quickly schedule
combined with up to 80TB of storage. exacqVision IP hundreds or thousands of servers to receive the
camera servers are designed to accommodate IP latest exacqVision features.
cameras and encoders. Every exacqVision server  Monitor camera health and events to confirm
comes with pre-loaded exacqVision VMS software camera uptime and proper positioning.
and a 3-year warranty with a software subscription
agreement (SSA) included. Hybrid and IP camera
servers are all scalable, cross-compatible and unified
through the freely distributed exacqVision client
software. Access to exacqVision servers is also freely
available on most internet browsers and through the
free exacq Mobile app available for iOS, Android,
Kindle Fire and Windows Phone.

Enterprise System Manager (ESM)


Enterprise System Manager provides constant health
monitoring of exacqVision Enterprise recorders.
System users are able to inspect the health of
exacqVision recorders and attached cameras from
ESM's intuitive browser interface on any PC, tablet or
smart phone. Users can receive e-mail notifications
of critical problems, and then quickly drill-down to
the details through ESM's powerful visual interface.
VMS recorder software updates can be scheduled
during off hours to minimize business interruptions.
The Exacq Enterprise System Manager allows system
users to:
 Maximize uptime of your exacqVision Enterprise
servers with constant server health monitoring.
Users receive email notifications or use ESM’s
browser-based dashboard to receive immediate
notification of system errors and warnings.
 Instant health assessment of all exacqVision
Enterprise servers from anywhere using the

Johnson Controls Security Solutions, LLC. Proprietary and Confidential

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