SOPRA STERIA INDIA

SEPTEMBER 2016

Delivering Transformation. Together.

 SOPRA STERIA GROUP

€
€ 3.6bn 38,000+ 20+
Revenue Employees Countries
(2015) (Dec- 2015)

SEPTEMBER

2014
MOST CREATION OF SOPRA
EXTENSIVE STERIA GROUP
PORTFOLIOS A European leader in
OF END-TO- digital transformation
END SERVICES Consulting Solutions Infrastructure Systems Business
Management Integration Process
Services

Revenue H1 2016 €1.9bn | Employees (June 2016) 39,200

2 Sopra Steria India

 SOPRA STERIA - INDIA
AT A GLANCE

Employees across 4 Working for Sopra

locations Steria’s Top 10 clients
Noida

25 YEARS 70+
5000 10 CLIENTS
TOP

Pune

Proven history of delivering Successful client

Chennai

to European customers relationships

Bangalore

ISO 9001 & TickITplus

ISO 14001
Applications Product Testing Infrastructure Digital Business Process
ISO 20000
Management Development Management Services Services
ISO 27001

3 Sopra Steria India

 APPLICATION MANAGEMENT SERVICES
INTEGRATED END-TO-END OPERATIONS AND MANAGEMENT

PROJECT AND SERVICE MANAGEMENT

TRANSFORMATION AND CONSULTANCY

SUSTAIN & OPTIMIZE DEVELOPMENT PRODUCT ENGINEERING SYSTEMS INTEGRATION

Support Services - Delivery - Product Life Cycle - Service Delivery

Incident, Problem, Requirement, Implementation, IP
Change, Release, Integration, Design, Creation • Working across
Gateway Build multiple partners
• Methodology - • Hardware Software
• Framework - • Methodology - Agile Integration
RightApps Waterfall, Iterative, Development • End to End Project
• Methodology - ITIL Agile • Tools - & Programme
• Tools - Jira, ALM, Confluence, Jira, Management
• Tools - STAR,
ChangePoint, Fisheye
ServiceNow,
SharePoint Endevor, CAST, Rexx,
MicroFocus, Telon
DevOps

PREDICTABLE DELIVERY AT OPTIMUM COST

4 Sopra Steria India

 STRONG EXPERTISE IN DEVELOPING BUSINESS &
TECHNOLOGY SOLUTIONS

BANKING SOLUTION DIGITAL SOLUTION

Research & Development

Research & Development
Testing Customer Support
Cloud Managed Services
Environment & Release Management
Support & Services

France & UK l Benelux l Asia Professional Services

U.S | Brazil | France | Germany | Italy | Spain

Nordic Sweden | Netherlands |Belgium U.K | Australia
China-Beijing | Shanghai Hong Kong |Korea | Singapore
India

5 Sopra Steria India

 SOPRA BANKING SOFTWARE
GEOGRAPHIES
France & UK l Benelux l Asia

BUSINESS AREAS

Distribution Loan Origination

Payments Loan Servicing
Compliance Loan Collections
SOPRA
SOPRA BANKING
BANKING LENDING
LENDING
SERVICES
Mortgage and Savings Suite
Installment Credit Suite Pack Build l Service Desk l Managed Services
SF
ACTIVITIES
Research & Development l
SOPRA BANKING PLATFORM Testing Customer Support l
Environment & Release
Management

TOOLS

PROFESSIONAL SERVICES

Accompanying our customers

all the way

6 Sopra Steria India

 AXWAY
JOURNEY TO DIGITAL

10 years Experience
R&D R&D

200+ Team Size

Cloud Managed Services
Present in 19 countries

States; Brazil, France, Germany, Italy, Spain,

Nordic Sweden, Netherlands, Belgium, United
Kingdom, Australia, China-Beijing, Shanghai,
Support & Services Hong Kong, Korea, Singapore, India.

EXPERTISE ON AXWAY PRODUCTS &

SOLUTION
Professional Services
API . MFT . B2B/EDI Integration

7 Sopra Steria India

 TESTING SERVICES

• Certified Professionals
: ISTQB, HP ALM,
Functional Testing • HP QTP, HP Load
Runner, CEH, Agile
Performance Testing Scrum Master
• Partners : HP, Odin,
WHAT Security Testing SOASTA, Jamo, CAST,
WE DO? JIRA
Regression Testing
• Sopra Steria Testing IPS

Penetration Testing
Methodologies

BI Testing Waterfall, Agile, TDD,

BDD

OUR Sopra Steria RightTestTM

SERVICES (Consultancy, Transformation & Managed Services)

8 Sopra Steria India

 INFRASTRUCTURE MANAGEMENT
IT INFRASTRUCTURE SOLUTIONING
SERVICE INTEGRATION & MANAGEMENT
PROGRAMME & PROJECT MANAGEMENT
SERVER & CLOUD MANAGEMENT
• Cloud – Migration, Designing &
Administration
• Server & Application Virtualization
• Wintel /Unix /AS400 Administration
• Storage & Backup Administration
NETWORK MANAGEMENT
• Planning, Design & Deployment
• Network Security Management
• Voice, Video & Data Integration
• UCS Administration
• Contact Centre Services
• WAN Optimization
9 Sopra Steria India
INTELLIGENT SERVICE DESK
• Intelligent Service Desk (L0 & L1)
• Proactive Monitoring (NoC)
• Request Management
• Major Incident Management
• Quality
DATABASE MANAGEMENT
• Architecture, Design, Build &
Deployment
• Managed Services – Oracle, MS SQL,
MySQL
• Consulting Services
• Database upgrades / Migration
BUILD & APPLICATION PACKAGING
• Windows Imaging
• Application Packaging
• Deployment Management
• Patch Management
• Antivirus Management
 DIGITAL SERVICES

Turning change into

OPPORTUNITY for our CLIENTS

CLOUD SOCIAL DATA MOBILE IoT

Focus on technology,
practices & patterns
to:
• Create cloud smart
applications
• Cloudify applications
in cost effective
manner
10 Sopra Steria India
Leverage data in Focus on Technology Build applications Focus on Internet of
Things in conjunction
public & Analytics to offer that are easy to use, with Mobility & Big Data
domain to extract value by leveraging provide value & offer
value for our clients: data assets in personalized service:
sectors:
● LinkedIn • Focus on Windows,
● Twitter and more... ● Statistical Analytics Android, iOS Native &
● Predictive Analytics Hybrid
● Sentiment Analysis • Mobile Container for
Enterprise e.g. SAP &
Oracle
 BUSINESS PROCESS SERVICES

€
TRANSFORMATION AND CONSULTANCY

F&A SERVICES VERTICAL SPECIFIC SERVICES EMPLOYMENT SERVICES

PROJECT AND SERVICE MANAGEMENT

Front Office
General Accounting Recruitment & Talent
Travel Services Management
Treasury & Cash Appointment
Management Scheduling Learning &
Primary Healthcare Development
Order to Cash
Services Rewards
Purchase to Pay Middle Office
Payroll & Pensions
Procurement Utilities Billing and
Customer Services Expense Claims
Royalty Payments
KYC Employee Lifecycle
Management
Master Data Management
Reporting
Management
Exits
VAT returns Safe Dig

Help Desk and Contact Centre, Rules-Based Processing, Analytics and Exception Handling

Business Process Optimisation through Lean and Automation

11 Sopra Steria India
 SERVICES
BE CONFIDENT WITH SOPRA STERIA

Mobility l Data Science l Cloud l Social Media

DIGITAL SERVICES F&A Services l Vertical BPS l Employment Services

Robotics & Automation
BUSINESS PROCESS SERVICES
Application Development l AGILE| DevOps
APPLICATION MANAGEMENT System Integration l 365 x 24 x 7 Support

RIMS – Managed Services l Build and

INFRASTRUCTURE MANAGEMENT Application Packaging Desk-side support

PRODUCT DEVELOPMENT & SUPPORT Sopra Banking Software l AXWAY l

TESTING
E2E Testing Services l RightTesting Consultancy l
Automation Testing l Performance Testing l
Penetration Testing

12 Sopra Steria India

 TALENT MANAGEMENT

TALENT
ACQUISITION WE OFFER
Acquire the best
talent to support • Competitive Pay
business growth • Rewards & Recognition
• Performance Management
TALENT • Leadership Development
ENGAGEMENT • Training & Development
Engage Employee
through focus on career
initiatives INITIATIVES

TALENT • Women empowering initiatives

• Employee driven activity clubs
DEVELOPMENT
Develop & train • Modern Infrastructure Facilities
people to enhance • Creche facility for working
their capability parents

13 Sopra Steria India

 GOVERNANCE, RISK AND ASSURANCE

Amongst the leading companies in the world to

• Security Checks at the Premises
Entry Gate achieve CMMI certification.
• Security at Reception
• Restricted Floor Access
Physical Security • Secured Client Delivery Area
Our Business Management System (BMS) is the
• Lockdown Utility way of working and adopting best practice in
• Disk Encryption support of winning business and delivering
System Security • OS Policy successful projects and services to our customers.

• Internal Threat Security Offering benefits to our clients, ranging from

External Threat Security consistent and predictive delivery, service
Network Security •
• Traffic Encryption improvements, and furthering a culture of
• Network Segregation ‘Management by Metrics’ and continual
improvements through services excellence
Personnel Security • Internal Background Check programme: Lean & Six Sigma
• Third Party Checks
• Non- Disclosure Agreements
• And On floor Compliance
• Awareness and Trainings

14 Sopra Steria India

 CORPORATE RESPONSIBILITY
SOPRA STERIA, A COMMITTED, RESPONSIBLE ENTERPRISE

SPONSORS & PARTNERS

Sopra Steria India is committed to giving back

EDUCATION to the communities in which we operate
The India CR team coordinates more than 70
projects at 53 different schools in India,

6
transforming the lives of 410 Sopra Steria
SANITATION scholars and over 70,000 children
SCHOOL INITIATIVES

• Computer center powered by solar

• Library
Vocational training
KEY AREAS •
• Play area
HEALTH CARE ENVIRONMENT • Merit awards
• Theatre skills
• Mentorship
• Sports activities
SKILL • Digital learning centers
COMMUNITY
DEVELOPMENT SERVICES

15 Sopra Steria India

 SOPRA STERIA
A EUROPEAN LEADER IN DIGITAL TRANSFORMATION

€
€ 3.6bn
Founded over 40
years ago, Sopra Steria Revenue 2015 Business
Information
is the partner of Consulting
choice for
organisations that ERP
want to get the most
out of business The Client
operations & 38,000+ BPS &
information Shared
Managed
Services
technology in order to People Services
Banking
enhance their Delivery
development &
competitive edge

20+

Countries

16 Sopra Steria India

 DELIVERY MODEL: OFFSHORE AND INDUSTRIALISATION
AT THE HEART OF SOPRA STERIA STRATEGY

NEAR-SHORE
Poland, Morocco,
Tunisia & Spain

ONSITE

UK & Europe

OFF SHORE

India

Global Delivery Network based on a

Distributed Service Centres approach
to maximize the « QRC » ratio (Quality / Responsiveness / Cost) and to cope with
security constraints
17 Sopra Steria India
 WHAT CUSTOMER SAY
…We have an extended group of hundreds “easyjetters” in India that believe in our work and
does top class work for us. I find meeting the team truly inspiring.
…That we support world’s first end-to-end
offshored processes for utilities and manage
100% of all back office functions from India.
6X increase in annual transactions since
steria took over
…Thank you for this journey to discover
Sopra India and for the quality of the
organization, reception & professionalism
shown by you.
NHS SBS is a unique 50:50 JV between
Steria and DoH, UK NHS SBS offshore
represents 44% of overall NHS SBS 95% of
total 7.5 million invoices process from
India.
18 Sopra Steria India
…
…That while managing finance and payroll
for BBC, we are enabling savings of the 50%
of the total function cost
…CMBI SOPRA/THALES integrated team
worked very efficiently allowing us to
successfully achieve targets. We would like
to thank you for the job well done.
…The strong support and commitment
enabled us to deliver this important
project without any issue.
…there is a good understanding
of customers needs, and a good
reactivity for any information
request.
…that 90% work is offshored &
we have been supporting end-
to-end supply chain &
distribution systems for well
over 15 years. ~150K lines of
code introduced annually.
…philosophy of “Talented
Together” is embedded in
our work culture & ethics. I
am proud of the team”.
THANK YOU

Delivering Transformation. Together.