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SWOT

ANALYSIS
Strengths Opportunities
● Product diversification ● Expansion into retail operations
● Established logo, developed brand, ● Technological advances
copyrights, trademarks, website and ● New distribution channels (delivery)
patents ● New products
● Company operated retail stores, ● Distribution agreements
International stores (no franchise) ● Brand extension
● High visibility locations to attract customers ● Emerging international markets
● Valued and motivated employees, good ● Continued domestic expansion/domination
work environment of segment
● Good relationships with suppliers
● Industry market leader
● Globalized Threats
● Customer base loyalty ● Competition (restaurants, street carts,
● Product is the last socially accepted supermarkets, other coffee shops, other
addiction caffeine based products)
● Widespread and consistent ● US market saturation
● Knowledge based ● Coffee price volatility in developing
● Strong Board countries
● Strong financial foundation ● Negative publicity from poorly treated
farmers in supplying countries
● Consumer trends toward more healthy ways
Weaknesses and away from caffeine
● Size ● Fragile state of worldwide production of
● Lack of internal focus (too much focus on specialty coffees
expansion) ● Alienation of younger, domestic market
● Ever increasing number of competitors in a segments
growing market ● Corporate behemoth image
● Self cannibalization ● Cultural and Political issues in foreign
● Cross functional management countries
● Product pricing (expensive)

source: http://www.calarosbay.com

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