Andrew O’Neill

294 Hanover Street, Apt. 5F

Boston, MA 02113
(513) 335-3366
Andrewoneill196@gmail.com

EDUCATION SKILLS

Worcester State University, Worcester, MA — Bachelor of -Proficient at Verbal

Arts in Communication Counseling/Communication
September 2017 - May 2021 -Technological skills
Anticipated Graduation May 2021 regarding Microsoft
Studied principles of Communication such as public relations, mass processing applications
media, marketing, media writing, public speaking and advertising.
-Organizational skills
in terms of scheduling and
Quinsigamond Community College, Worcester, MA
planning
MONTH 20XX - MONTH 20XX

Studied principles of business such as Micro and Macro economics, -Experience working

Accounting, and Business Management. Before transferring to Worcester in a fast paced healthcare

state to pursue a bachelor's degree in Communication setting

EXPERIENCE -Adept public speaker

-Competent group
On Call Treatment, Waltham MA — Director of Admissions facilitator

November 2020 - Present -Customer Service

➢ Oversaw and directed admissions team background
➢ Coordinated and implemented admissions procedures
➢ Accelerated and streamlined processes of admissions -Experienced in
➢ Enabled Admissions coordinators to be successful Leadership and directorial
➢ Advocated for patients seeking treatment
roles.

Beth Israel Lahey Behavioral Health, Tewksbury MA — Case -Understanding of

Manager, Recovery Specialist EMR/KIPU healthcare systems

July 2019 - November 2020 -Understanding of

➢ Counseled patients one on one on their treatment plans HIPAA Compliance
➢ Documented and reviewed patient progress within treatment
➢ Mapped out after-care plans for patients
➢ Oversaw caseload of of 5-10 patients at a time
➢ Facilitated recovery based groups

AWARDS
Great American Dry Cleaners, Northborough MA —
Customer service representative Worcester State University
May 2016 - May 2019 Dean's List Spring 2019-Fall
➢ Delivered Customer service on the front end of retail store 2021
➢ Refined processes and procedures of store inventory
➢ Maximized efficiency of drop offs and pick ups