Osmarly Franco

TO WHOM IT MAY CONCERN:

Greetings,
My name is Osmarly Franco and I am currently a senior at the University of Massachusetts
Dartmouth. I will graduate in the year of 2021 with a Bachelor's degree in English and Communications.

I believe being, nurturing, professional, and driven are all essential traits to survival in any given
position. I possess communication and organization skills that further sharpen these traits. I’ve taken
internships throughout my four years at High School and it helped me gain the knowledge and skills that
I needed to succeed in life and I don’t doubt that I will not bring anything less than excellence to any
opportunity. For further details of my qualifications, background, and contributions, please take a

moment to review my enclosed resume.

Sincerely, Osmarly Franco

 Osmarly Franco
8 Wellington Ct, Apt 2 Boston MA
Cell Phone: (857)-260-9012
osmarlyfranco@gmail.com

Education:
Cristo Rey Boston High School - Class of 2017 Dorchester, MA

University of Massachusetts Dartmouth North Dartmouth, MA

Major: English, Rhetoric and Communications - Class of 2021 (expected)

Work Experience

MyEyeDr
Patient Service Coordinator Wellesley, MA Jan 2021-Current
● Inputs insurance information into acuity prior to patient’s appointments to ensure coverage.
● Takes all incoming calls to answer questions, order contact lens, prescription information, schedule
appointments, etc.
● Checks in all patients and takes temperature along with filling out their COVID form for safety.

Waxing The City Cambridge

Studio Coordinator Cambridge, MA Aug 2019-Dec 2020
● Checked clients in/out.
● Made sure the store is kept cleaned at all times, swept and moped at the end of every shift as well as
sanitizing surfaces every so often.
● Managed inventory for cerologists as well as keeping closets fully stocked and managing orders.
● Opens/closes the studio with a full report for management at the end of shift.
● Posted direct marketing on social media accounts such as Instagram, Facebook, etc to bring in new
clientele.

Metro by T-Mobile
Sales Representative Boston, MA Sep 2017-May 2020
● Processed transactions on the cash register along with opening lines, selling phones, returns, prepaid
accounts.
● Maintained a friendly attitude, responded to service inquiries and coordinated resolutions with other sales
associates and customers.
● Partnered with company managers to plan sales strategy for various cell phone brands.
● Promoted special offers and persuaded customers in order to meet sales goals.
● Provided sales demonstrations to customers.

Skills:
Interned at places such as: State Street, Santander Bank, Tufts Health Plan, etc.
Language: Bilingual in Spanish and English
Computer: Proficiency in Google Docs, Slides, Classroom, Sheets, Microsoft Word, Powerpoint, and Excel.
Personal: Responsible, charismatic, adaptable, consistent, patient, loyal.