Communication Skills of Village Officers Viewed From

Their Ability in Utilizing Social Media

Outline Presentation

01 02
Introduction Research Methods

03 04
Results & Discussions Conclusion
01
Introduction
 The Pennsylvania State University Survey
“The results of the Pennsylvania State University survey
on the main capabilities required by the job market, both
in government and private institutions”

83,5 % 79,7 % 75,3 % “Based on that study, communication

skill is one of the important skills that
must be acquired by employees in
different workplaces”

Oral and written Leadership Analytical Ability

communication skills
Umbulmartani Village

The Umbulmartani Village Monograph

(2019) shows that there are at least
4500 smartphone users in
Umbulmartani.
With a population of 6625 people,
67.9% more than 67.9% of the population
The number of Smartphone users in
Umbulmartani Village is very high. are smartphone users.

This indicates that one household will

possibly have more than one There are 3124 households in
3124 Umbulmartani Village, thus the
smartphone device.
number of smartphone users is
greater than the number of
households
02
Research Method
Descriptive Research

Descriptive Analysis Questionnaire Respondents

Data analysis employs The data were collected 35 in which 35 village
descriptive analysis techniques using a questionnaire in officials in Umbulmartani
in the form of frequency the Google form Village

The conversion of quantitative data to qualitative data

Formula Mean Score Classification

X > µXi +1,8 x sbi > 4.2 Very Good

µXi + 0,6 x sbi < X ≤ µXi + 1,8 x sbi > 3.4 – 4.2 Good

µXi - 0,6 x sbi < X ≤ µXi + 0,6 x sbi > 2.6 – 3.4 Acceptable

µXi - 1,8 x sbi < X ≤ µXi + 0,6 x sbi > 1.8 – 2.6 Poor
03
Results &
Discussions
Data Description on Communication Capabilities of Using Social Media

No Aspects being assessed Mean score

1 Compose written/chat messages 4,03

2 Ensure the messages based on data and facts 3,96

3 Update the status 3,82

4 Make phone and video calls 4,00

5 Create a new group on the WhatsApp application 3,82

6 Understand and analyze information received 3,96

7 Respond to information that is indicated as a hoax 3,82

8 Consider ethics and responsibility 4,85

Mean of total score 4,03

Results (1)
Social Media Total Means Highest Score
35 research respondents 4.03 indicate that the 4.85 the highest score is the
shows that the achievement of ability to communicate
communication skill organizational objectives with ethics and
aspect viewed from the belongs to a good responsibilities using
ability in using social category social media
media

“This finding indicates that respondents understand the ethical principles of

communication, and have applied them in the process of sending and receiving
information via social media”
Results (2)

Lowest Score Lowest Score Lowest Score

3.82 the low ability includes 3.82 the low ability includes 3.82 the low ability includes
the ability to update the the ability to create a the ability to respond to
status new group on the information that is
WhatsApp application indicated as a hoax

“This finding shows that some village officials still have limitations in utilizing social
media, mainly due to the factors of age and formal education levels”
Discussions
Present
● Illustrate the intensity of the use of social
media among village officers
● Some village officials still have limitations
in utilizing social media, mainly due to the
factors of age and formal education levels
● Understand the ethical principles of
communication, and have applied them in
the process of sending and receiving
information via social media
Future
● The current development of the media
in Indonesia is not linear compared to
equal access to information
● Communication skills in using
smartphone-based social media to
obtain information and education are
still low
● Media literacy is dominated by people
from the middle to the upper class
04
Conclusion
 Conclusion
The tendency of most village
officers to have the ability to
use social media in a good
category indicated with an
average score of 4.03 out of 5.
Communication using social
media is performed to
support performance as a
village officer, as well as to
foster good relations within
the social networks.
The constraints in increasing
the ability to use social media
include the factors of old age
and a relatively low
educational background
 Thanks!
suranto@uny.ac.id
wuri.handayani@uny.ac.id
laksanayudha@uny.ac.id

Department
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