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Journal of Applied Psychology

1976, Vol. 61, No. 5, 622-629

Adaptors and Innovators: A Description and Measure


Michael Kirton
The Haifield Polytechnic, St. Albans, England
Following the observation that people characteristically produce qualitatively
different solutions to seemingly similar problems, an inventory distinguishing
adaptors from innovators was constructed. Items to distinguish the proposed
types were derived from observation, intensive interviews, and relevant liter-
ature. The construct and internal validity and the reliability of the inventory
were established, using a heterogeneous sample of 532 subjects and a replica-
tion sample of 276 subjects. Additional descriptions of innovators (made by
adaptors) and of adaptors (made by innovators) were obtained. The descrip-
tions that met with objections from those so described were explored and, for
the most part, found invalid.

Drucker (1969) has argued that the aim of people characteristically adapt while some
large commercial and industrial organizations characteristically innovate. If there are people
has been the efficient accomplishment of in organizations who can be characterized as
known and denned tasks in set and approved adaptors and innovators, and if those charac-
ways. Fie concluded that to meet this aim, teristics can be measured, then it would be
bureaucrats and managers were sought who, useful to explore empirically the interplay
when confronted by problems, had "the abil- between adaptors and innovators in their vari-
ity to do better rather than the courage to do ous organizational settings. For example, it is
differently" (p. SO). It is consistent with this assumed that adaptors and innovators bring
thesis to assume that the more the structure incommensurable viewpoints and different so-
surrounding a problem is incorporated within lutions to administrative and organizational
and treated as part of the problem, the more problems. Such knowledge might allow better
any solution is likely to be radical and inno- mutual appreciation and consequent coopera-
vative (i.e., "doing things differently"). The tion between those with different, potentially
less the structure is challenged, the more any equally valuable, modes of problem perception
solution is likely to be adaptive (i.e., "doing and problem solving.
things better"). The observation that people characteris-
The contention of this paper is that every- tically either adapt or innovate led to a further
one can be located on a continuum ranging exploration of the sort of behavior that might
from an ability to "do things better" to an be related to these two cognitive styles. De-
ability to "do things differently," and the ends scriptions of such behavior within each style
of this continuum are labeled adaptive and are listed in Table 1.
innovative, respectively. It is further con- Observation suggested that the differing be-
tended that adaption-innovation is a basic havioral characteristics of adaptors and inno-
dimension of personality relevant to the anal- vators could be linked to the following exist-
ysis of organizational change, in that some ing notions: (a) Because those who "do
things better" support existing paradigms
within which problems can be perceived and
The work was supported by a grant from the conversely, those who "do things differently"
Social Science Research Council (London). Thanks can threaten these paradigms, Kuhn's (1970)
are due to D. G. Mulligan of La Trobe University
for his help on an earlier draft, to W. Martin of analysis of scientific progress is relevant, (b)
Wellington for the test-retest results, and to Jennifer Because adaptive man works within cognitive
Taylor for her editorial assistance. systems, he is also at home in bureaucratic
Requests for reprints should be sent to M. J.
Kirton, The Hatfleld Polytechnic, Birklands Annexe, ones, and the descriptions of the needs of a
London Road, St. Albans, Hertfordshire, England. bureaucracy in behavioral terms are also rele-
622
ADAPTORS AND INNOVATORS 623

TABLE 1
BEHAVIOR DESCRIPTIONS Of ADAPTORS AND INNOVATORS

Adaptor Innovator

Characterized by precision, reliability, efficiency, Seen as undisciplined, thinking tangentially,


methodicalness, prudence, discipline, conformity. approaching tasks from unsuspected angles.

Concerned with resolving problems rather than Could be said to discover problems and discover
finding them. avenues of solution.

Seeks solutions to problems in tried and understood Queries problems' concomitant assumptions;
ways. manipulates problems.

Reduces problems by improvement and greater Is catalyst to settled groups, irreverent of their
efficiency, with maximum of continuity and consensual views; seen as abrasive, creating
stability. dissonance.

Seen as sound, conforming, safe, dependable. Seen as unsound, impractical; often shocks his
opposite.

Liable to make goals of means. In pursuit of goals treats accepted means with little
regard.

Seems impervious to boredom, seems able to Capable of detailed routine (system maintenance)
maintain high accuracy in long spells of detailed work for only short bursts. Quick to delegate rou-
work. tine tasks.

Is an authority within given structures. Tends to take control in unstructured situations.

Challenges rules rarely, cautiously, when assured Often challenges rules, has little respect for past
of strong support. custom.

Tends to high self-doubt. Reacts to criticism by Appears to have low self-doubt when generating
closer outward conformity. Vulnerable to social ideas, not needing consensus to maintain certitude
pressure and authority; compliant. in face of opposition.

Is essential to the functioning of the institution all In the institution is ideal in unscheduled crises, or
the time, but occasionally needs to be "dug out" better still to help to avoid them, if he can be
of his systems. controlled.

When collaborating with innovators: supplies When collaborating with adaptors: supplies the
stability, order and continuity to the partnership. task orientations, the break with the past and
accepted theory.

Sensitive to people, maintains group cohesion and Insensitive to people, often threatens group cohesion
cooperation. and cooperation.

Provides a safe base for the innovator's riskier Provides the dynamics to bring about periodic
operations. radical change, without which institutions tend
to ossify.

vant (Merton, 1957; Parsons, 1951; Weber, quotes from familiar literature, when com-
1948). (c) Because innovative man breaks pared to the list of adaptor and innovator
patterns of accepted modes of thought and characteristics, illustrates the links with exist-
action, some of the literature on creative man ing analyses.
is also pertinent. Although both adaptors and Weber (1948) wrote that the aims of the
innovators create in their own way, the litera- bureaucratic structure are precision, reliabil-
ture on creativity has concentrated on de- ity, and efficiency. Merton added to Weber's
scribing innovators (Rogers, 1959). A few list, saying, "The bureaucratic structure exerts
624 MICHAEL KIRTON

a constant pressure on officials to be method- he may convert others to some new view of
ical, prudent, disciplined . . . [and to attain] his own, he would on each attempt be seen
an unusual degree of conformity" (p. 198). as the cause of discord and friction. The ob-
These qualities, as attributes of the adap- jectives of the present study are (a) to de-
tor, describe the bureaucratic personality, an velop an instrument for locating respondents
"organisation man" (Whyte, 1957) suited to on a continuum of adaptiveness-innovative-
work within institutions. As Weber (1948) ness (the Kirton Adaption-Innovation Inven-
and Merton (19S7) made clear, the man best tory, or KAI); (b) to evaluate the validity
fitted to work within set structures works in and utility of the construct measures; and (c)
impersonalized relationships: reducing con- to evaluate characteristics of the instrument.
flict, minimizing risks, and managing to solve
problems by proceeding at a disciplined pace METHOD
in a predictable direction. Bakke (1965) A list of statements was constructed descriptive
of the adaption-innovation
wrote that a bureaucratic aim is to produce managers were then interviewed, typologj'. Twenty senior
using the list as a
a "roster of jamiliar strategies for solving conversation piece, to learn if the typology was
recurring problems" (p. 43). The adaptor's consistent with their experience. It was, and the
weakness is his tendency to be too entrenched managers were asked to add to the list of state-
in his systems, failing to see that new stimuli ments. Each member of a second group of twenty
managers was asked to divide the statements into
are not being solved by the roster, for the two sets. Each set was to contain only attributes
stimuli are more (radically) altered than he that in the manager's experience of people commonly
perceives, and lie is led to pathologically in- went together. The managers had little difficulty
appropriate responses (Parsons, 1951; Veblen, in allocating each description to one or other of
the two sets, and there was almost total agreement
1928; Warnotte, 1937). between managers. What the first group of man-
Since innovative change must by its nature agers had agreed were adaptor items, the second
lead to increased risk, uncertainty, and im- group (without guidance) grouped together and
precision (Bright, 1964), innovative man is distinguished from innovator items.
less conforming to rules, social norms, and The number of items was increased, and a test
format appropriate for self-description was devel-
accepted work patterns. He can even accept oped, avoiding response-bias effects as far as pos-
deviation from accepted notions of good sible. The final form of the test was to ask respon-
reason (Schoen, 1960). Innovative change not dents to imagine that they had been asked to pre-
only follows along unexpected lines but is sent, consistently and for a long time, a certain
image of themselves to others. They were to state
often associated with memorable (and to the degree of difficulty that such a task would entail
the adaptor, unpleasant) precipitating events for them on a 5-point scale from very easy to very
(Kirton, 1961). When the innovator threatens hard. The scoring system used led to innovators
to create upheavals (innovation) in a period scoring higher than the mean and adaptors scoring
of no obvious crisis, he may well be viewed lower than the mean.
Using a series of independently drawn samples,
with distaste while he persists in such threat- item analyses were carried out on successive versions
ening behavior (Whyte, 1957)—which he is of the test. Items that gave skewed distributions or
likely to do (Schon, 1967). Rogers (1959) failed to correlate significantly with the test as a
lists qualities of the creative person, which whole were dropped. The surviving 32 items formed
the final version of the inventory.
fit the innovator better than the adaptor. For the main study, a sample of S32 subjects—
According to Rogers, the creative person (a) heterogeneous with repect to age, sex, occupational
has little awe of traditional knowledge or status, and education—was collected from London
practice; (b) compulsively toys with ideas; and surrounding counties.
and (c) displays a high need for social recog- RESULTS
nition, that is, wants his ideas to be judged Theoretically, KAI scores may range from
good, without regard to their latent or 32 to 160. The 532 subjects occupied nearly
manifest heretical challenge to consensus. In the full spread (46-145). Their mean score
Rogers' view, the creative man is a loner; at 95.33 was almost identical to the theoret-
and so is innovative man, for once he departs ical mean of 96, and with a standard devia-
from consensus he is on his own. Even though tion of 17.54, the distribution of these scores
ADAPTORS AND INNOVATORS 625

when graphed showed a very close approxima- loaded less than .3 on any of the first 12 fac-
tion to the normal curve. tors. An examination of the items loading
When the four sample variables were par- heaviest on each factor (see Table 2A) shows
tialled out, each in turn, the KAI correlated that a labeling of these groupings is not diffi-
significantly with sex (r — .19) and age cult. The first (Factor 2) is called Originality,
(r = —.19). Women, with a mean score of as it contains items that describe the creative
90.8, were more adaptor-inclined than men, person in much of the literature, especially
whose mean was 98.1; and those over 45 had, Rogers' (1959) creative loner. The second
on average, lower innovator scores (90.5) (Factor 4) is Methodical Weberianism, as it
than either those under 30 (98.2) or those describes at one extreme the kind of person
in-between, aged 30-44 (96.8). The common Weber (1948) envisaged as needed in orga-
variances were small (less than 4%) and the nizations—precise, reliable, disciplined. The
extent to which these variations were attrib- third (Factor 6) is called Mertonian Con-
utable to social learning is not known. Cor- formist, since it mirrors Merlon's (19S7) de-
relations with occupational status and educa- scription of the person who fits well into a
tional level were not significant. bureaucracy because he has proper respect for
The test's reliability, using the Kucler- authority and rules.
Richardson Formula 20 coefficient (Ar = 532), The allocation of 27 of the 32 items to just
was .88, accounting for 78% of the internal one subscale was unequivocally made using
variance. Calculated for an additional inde- factor loadings. The two items that loaded
pendent sample of 276 subjects—also hetero- .3 or more on two factors, and the three
geneous with respect to age, sex, occupational remaining items that did not load as much as
status, and educational level—collected 1 .3 on any relevant factor, were each assigned
year later, the KR-20 was again .88. The to the subscale with which they best corre-
test-retest reliability was calculated at .82, lated. The composition of the three subscales
using a sample of 64 pupils in their final year and the correlation of each item with its total
at secondary school, with a 7-month interval subscale score are given in Table 2. These
between tests. findings are replicated almost exactly in the
A principal-factor analysis was carried out analysis using the second sample, TV = 276.
on the intercorrelations of the 32 items in the The KR-20 coefficients for the factor scales
KAI, and 7 factors with eigenvalues of 1 or are given in Table 3. Considering the short-
greater were extracted, which together ac- ness of these subscales—particularly the sec-
counted for more than half the total vari- ond—the degree of internal consistency is
ance. The first of these unrelated factors satisfactory. The items that relate to Weber's
loaded strongly (the smallest = .29) and posi- (1948) writings cohere, as do those relating
tively with all test items and accounted for to both Merlon (1957) and Rogers (1959).
over twice the variance of any other factor. All three streams combine in turn to form a
Varimax rotation suggested clearly how the measure of adaptiveness-innovativeness. Their
scale might be divided to produce three sub- intercorrelation is given in Table 3.
scales measuring trait components of the
adaptor-innovator dimension. Their identifi- Confounding Elements Unraveled
cation was assisted by analyses reported fully
later (N = 286) in which other tests were During intensive interviews with managers,
included in the analysis. The principal finding they suggested additions to the descriptions
emerged in a factor analysis involving 136 of adaptors and innovators. The additions
examined here are those that were (a) sug-
items representing the total scores of three
gested by adaptors or innovators, and vice
tests and the individual items scores of six versa; and (b) pejorative; and (c) denied by
others. Twenty-seven KAI items loaded .3 those so described. The adaptors thought that
or more on one, and only one, of the three innovators tended markedly to be "neurotic,"
factors that they dominated. Two items loaded though adaptors were not able to define ex-
.3 or more on two factors, and three items actly what they meant by that term. They
626 MICHAEL KIRTON

TABLE 2
FACTOR-TRAIT STRUCTURE oi> THE KIRTON ADAPTION-INNOVATION INVENTORY (KAI)

A B

Within-factor
Item loading" correlation1'

Origi- Weber- Merton- Origi- Weber- Merton-


Item nality (2) ian (4) ian (6) nality (2) ian (4) ian (6)

Has original ideas -.77 .57


Proliferates ideas -.74 .55
Is stimulating -.64 .45
Copes with several new ideas at tlie same time -.60 .53
Will always think of something when stuck -.52 .46
Would sooner create than improve -.52 .45
Has fresh perspectives on old problems -.51 .42
Often risks doing things differently -.47 .53
Likes to vary set routines at a moment's notice -.37 .41
Prefers to work on one problem at a time -.36 .40
Can stand out in disagreement against group -.34 ,30 .37
Needs the stimulation of frequent change -.33 .34
Prefers changes to occur gradually — .34
Is thorough .77 .60
Masters all details painstakingly .75 .50
Is methodical and systematic .74 .67
Enjoys detailed work .63 .49
Is (not) a stead}' plodder -.35 .48 .39
Is consistent .35 .39
Imposes strict order on matters within own
control — .33
Fits readily into "the system" .75 .59
Conforms .68 .49
Readily agrees with the team at work .60 .39
Never seeks to bend or break the rules .57 .58
Never acts without proper authority .54 .54
Is prudent when dealing with authority .51 .32
Likes the protection of precise instructions .48 .50
Is predictable .44 .48
Prefers colleagues who never "rock the boat" .36 .46
Likes bosses and work patterns which arc
consistent .34 .45
Works without deviation in a prescribed way .30 .45
Holds back ideas until obviously needed — .33

Cumulative % of eigenvalues0 16 23

•Voie,
1 Only loadings >.30 arc entered.
5
.Y = 286. Loadings of the items on the three factors containing KAI items.
.V = 532. Correlations of each item in a factor with the rest of the items in that factor.
- Cumulative percentage of eigenvalues for factors not shown: Factor 1 ~ 12; Factor 3 = 20; Factor 5 = 26.

tended also to class innovators as extraverts, These views were sufficiently numerous and
for example, showing periodic ebullience and strongly put to warrant their exploration con-
insensitivity to others—descriptions not al- currently with the elaboration of the dimen-
ways accepted by innovators as typical of sion description and the construction of its
themselves. Innovators saw adaptors as dog- measure. Such exploration might well cope
matic, inflexible, and conservative, with a with some difficulties that would otherwise
marked distaste for venturing into the un- cloud the present lines of this theory, which
known. Adaptors rejected such descriptions of of course posits no overlap between styles of
themselves as a class. problem solving described here and other
ADAPTORS AND INNOVATORS 627

TABLE 3 clearly have much in common. Tests of these


CORRELATION PATTERN OF ADAPTION-INNOVATION variables were the principle defmers of the
THAIT COMPONENTS first factor extracted, which was labeled the
Rule/
"Adorno" factor. The results suggest that (a)
Group the KAI is not related to the tests that define
Con-
Efficiency forming the Adorno factor as strongly as these tests
Variable Originality (Weber) (Merton)
are related to one another; and (b) the three
Between-tests correlations EPI scales are independent both of KAI and
0V = 286)
Dogmatism (Rokeach) -.14 -.12 -.26 of the Adorno tests in the battery.
Intolerance of ambiguity
(Budner) -.29 -.07 -.32 To explore further the relations between
Intolerance of ambiguity
(MacDonald) -.34 -.21 -.41 the KAI and the other scales, two other factor
Conservatism
(Wilson & Patterson) -.26 -.25 -.34 analyses were carried out using varimax rota-
Inflexibility (Gough) -.28 -.46 -.38 tion. In the first factor analysis the items
Eysenck Personality Inventory from all scales—other than those in the EPI,
Extraversion .42 .36 .32
Neuroticism -.11 .11 -.04 which were represented by total scores on
Lie scale -.06 -.17 -.21
Witlriir-KAI correlations extraversion, neuroticism, and lying—were
(A' = 532) treated as variables (M = 136). The results
Originality — — —
Efficiency —
Rule/Group Conforming
.36
.47

.42
are given, in part, in Table 2A. The KAI
— items defined their own factors, grouping in
Internal reliability (N = 532)
KR-20 coefficient* .81 .76 .82
the same way as in the smaller analyses re-
n
KR-20 for entire Kirton Adaption-Innovation Inventory ported above. Of the 32 KAI items 29 had
(KAI) = .88. their highest loadings on the 2nd, 4th, and
6th of the 43 factors that emerged, and only
dimensions of personality. Suitable estab- 4 had loadings as high as .3 on any other of
lished tests were selected for inclusion in a the first 12 factors. In the three factors that
parallel study overlapping with the original were saturated by KAI items, only three vari-
validation exercise. For dogmatism, Rokeach's ables from elsewhere had loadings of .3 or
(1960) 40-item scale was included. Of the more—extraversion, which ended up at the
two tolerance-of-ambiguity tests, selected with bottom of the first of these three factors, and
the help of Bochner's (196S) article, one was two items from Gough's (19S6) test of in-
constructed by Budner (1962) and the other
was MacDonald's (1970) version of Rydell TABLE 4
and Rosen's (1966) test. Inflexibility was
FACTOR ANALYSIS SHOWING SEPARATENF.SS OF
measured by Gough's (1956) subscale from ADORNO-TYPE TESTS FROM THE KTRTON
the California Psychological Inventory (CPI); ADAPTION-INNOVATION INVENTORY
and Wilson and Patterson's (1968; Wilson, (KAI)
1973) test of a conservative/radical dimen-
sion was also selected. Both neuroticism and Variable Factor 1 Factor 2 Factor 3
extraversion were measured by the Eysenck Dogmatism (Rokeach) .82
Personality Inventory (EPI) (Eysenck & Intolerance of ambiguity
Eysenck, 1964), which also includes a useful (Budner) .77
Lie scale. Not all of those in the original Intolerance of ambiguity
(MacDonald) .77
sample (N = 532) were able to complete all Inflexibility (Gough) .72 .35
of these extra tests, but those who did Conservatism
(A7 — 286) did not differ significantly in (Wilson & Patterson) .67
composition from the original sample, as far KAI .32 .78
Eysenck Personality Inventory
as could be detected. Extraversion .89
The results of a factor anatysis (varimax Lie scale -.46
rotation) of the intercorrelation matrix, com- Neuroticism
prising KAI and the above eight scales, are Cumulative % of
given in Table 4. Dogmatism, intolerance eigenvalues 40 54 66

of ambiguity, conservatism, and inflexibility Note. N = 286. Only loadings >.30 are entered.
628 MICHAEL KIRTON

flexibility, which were low contributors to the DISCUSSION AND CONCLUSIONS


second. It has previously been observed (Kirton,
A further factor analysis (again using 1961) that among managers advocating par-
varimax rotation) was carried out on 40 vari- ticular changes are some men who "fail to
ables, including the 32 KAI items and the test see possibilities outside the accepted pattern"
scores on the remaining 8 scales. The first (p. 1), while others are marked as "men of
factor is defined by intolerance of ambiguity, ideas," who fail to exhibit a knack for getting
inflexibility, dogmatism, and conservatism: their notions implemented. The present de-
repetition of the Adorno factor. The KAI velopment of these observations has led to the
items contribute almost nothing to this factor formulation of the hypothesis of an adaptor-
but find their place in Factors 2, 3, 7, and 8. innovator personality continuum and also to
Factors 2 and 3 replicate, respectively, the provide a measure by which people can be
Originality and Weberian factors of the M136 located on it.
analysis, but the Mertonian Conformist factor Differences in general readiness to accept
split into two factors (7 and 8), which have change, depending on whether the stimulus
been tentatively labeled "Rule-Followers" and for it emerged from predictable or unexpected
"Fitters-In," respectively. lines of thought, were also observed but not
The trait components of the KAI were then then explored. The present tentative explica-
correlated with the other tests and each other tion offers a new element in the understanding
(see Table 3). The originality trait reflected of the well-known concept of "resistance to
in the first subscale has by far its highest change," often rather simplistically viewed in
correlation (among the external tests) with management literature. There are also impli-
the extraversion score, thereby supporting cations here for further insight into the stim-
Rogers' (1959) theoretical position. It is uli for change, described in Kirton's (1961)
interesting that both the other subscales also earlier study as "precipitating events." The
have significant correlations with extraversion. present work suggests two types of such
The Weberian subscale has its highest correla- events: those originating within the currently
tion with the inflexibility test from Cough's guiding paradigm and those emanating from
(1956) CPI. It is clear, however, that the outside the system. The former are more
last subscale of the three—the factor of con- easily identified by adaptors and so are built
forming, both to rules and to one's group— into corporative forward planning—Bakke's
has the widest connections with the inter- (1965) roster of familiar strategies. The
related tests of dogmatism, intolerance of latter may be anticipated by innovators but
ambiguity, inflexibility, and conservatism. As frequently must actually occur, sometimes in
with adaption-innovation as a whole, none of dramatic form, before being generally recog-
the dimension's trait components correlates nized as valid stimuli for problem solving
strongly with either ncuroticism or the Lie (decision making). The advent of such ex-
scale. The three subscales of the KAI inter- traneous precipitating events seems to cause
correlate significantly (see Table 3), re- perceptual realignment involving discontinu-
flecting the general factor of adaptiveness- ity of thought within brief time spans (e.g.,
the paradigm switches described by Kuhn,
innovativeness that underlies them.
1970). The prophetic role that is occasionally
In short, the qualities attributed to adap-
assumed by innovators does not only affect
tors (by innovators) and to innovators (by their acceptability before the event but is
adaptors) were found to be substantially un- likely to continue to affect their image even
justified when those so described objected to after the switch has occurred. The natural
the characteristics ascribed to them. Those position of high innovators seems to be out
qualities represent that part of each other's on a limb. Improved understanding of their
stereotype that divides the "types" from one role in a group, however, may help to make
another in their institutional opposition rather better use of them.
than in fact. Although this study has been derived from
ADAPTORS AND INNOVATORS 629

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Rokcach, M. The open and closed mind. New
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