Fast Food Challenges

By James Sandman

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 What is the underlying problem in this case from the fast-food industry's perceptive?

1. The underlying problem for the fast-food industry’s is that they are providing unbearable

work environments with low paying wages without providing much incentives for the youth that

are working these jobs. There is also little opportunity for advancement within the companies.

Since they are not doing much to change things this is causing a high turnover within the

industry.

What are the causes of this problem?

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2. There are several things causing these problems. One being that these jobs are designed with

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few motivating characteristics. Since these jobs have little opportunity for advancement workers

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are unlikely to stay with the company for a long period of time. Without having a opportunity
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for advance there workers cannot move up in the company and earn a higher pay wage.
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Another cause of the problem is that the working conditions are often repetitive which can lead
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to long boring days for the workers. Since the fast food companies are paying their employees

minimum wage and even making them work part time so they can avoid paying them benefits
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this makes their workers feel like they aren’t worth much to the company which leads them

unmotivated to want to excel at their jobs.

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If you were a consultant to a food industry CEO, what recommendations would you make for
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fixing this problem?

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3. The biggest recommendation that I would make would be to set up a incentive program so

that these teens and young adults can move up within the company based on there

performance. I would give the employees a reason to stay motivated. I would make the

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 managers notice who is providing good work for the company so they can move up within the

company someday and earn high wages. If an employee is showing that they can about the

company when they are a front-line worker than they will benefit the company in the long run.

The managers will need to notice this talent and give praise to the employees for their hard

work. Having a better incentive system in place will let the front-line employees know that they

matter and provide them with a reason to work harder so they can move up in the company

and earn a high pay wage.

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How might expectancy theory alleviate some of the problems related to high turnover rates in

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the fast-food industry?

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4. Sine the expectancy theory is the motivation that involves the relationship between your
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effort, your performance, and the desirability of the outcomes you receive or your
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performance. The expectancy theory can alleviate problems to high turnover by providing
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praise for the employee’s effort so that the employee will know that they are meeting

expectations. This will bring the performance up within the organization and you can give
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employees better incentives for the overall outcome within the company. Having a chance to
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move up within the company provides employees a since of value within a company and leads
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them to having a higher paying job based on there work performance. Having the ability to be
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noticed and the ability to move up in a company and ear higher pay wages will lead to less of a

turnover because employees will feel they are getting the recognition for the hard work they
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are doing. Providing a few simply steps goes along ways and will lead fast food industry’s to

have satisfied employees which will lead to satisfied and returning customers in the future.

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https://www.coursehero.com/file/53482397/BUSN105-fast-food-challdocx/
 m
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ou urc
o
aC s
vi y re
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This study source was downloaded by 100000806983319 from CourseHero.com on 04-03-2021 05:34:15 GMT -05:00

https://www.coursehero.com/file/53482397/BUSN105-fast-food-challdocx/
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