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Generol Directions

This test is designed to meosure your longuoge obility.


The tesi is divided into i"wo sections: Listening ond Reoding"

must mork CIli of your cns\^/ers on tlie seporoie onswer sheei.


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For eoch 'guestion, you should seleci fhe best onswer from the onswer
choices given. Then, on your qnswer sheet, you should f¡ncr the number
of the question ond fill in the spoce thoi corresponds to the iener t¡f rhe
onswer thot you hove selected. lf you decide io chonge qn onswer,
completely erose your old onswer ond then mork your new ons\\/er.
H§TENNNG TE§T
In the Lisiening test, you wiil be asked to dennor-rstrate how well you understand spoken
Engiish. The entire Listening section of the test will last approxinrately 45 minutes.
Directions are given for each of the four pañs. There is a separate answer sheet for marking
answers. Do noi write youir ans\ fers in the test book.

Fort tr

Directions: ln this pan of the test, you will hear four statements about each picture in your lextbook"
A,fter listening to al! four statenrents, you must select the one statement that best describes what
you see in the picture. Then find the number of that question on your aRSWer sheet and mark your
answer. The siatements will be spoken only one time, and are not printed in your iest book"

Sample Answer
Excn'lple @¡rD@@

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Now listen to the four statements. {
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Go on to the next poge.


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Go on to fhe nexf poge.


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Go on to the next poge.


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Port 2 I
Directions: ln this section you will hear a question or statement followed by three responses.
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Select the best response to the quesiron or statement and mark the letter (A), (B), or (C) on your
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answer sheet. Again, each respcnse will be spoken only one time and will not be printed in your t
test book. (
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Sample Answer
Excmple (D@@ it
How are you today?
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You will hear:
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You will also hear: (A) l'm fine, thank you. i(
{B) lt's cold, isn't it? il
(C) Well, it's a difflcult issue.
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The best response to the question "How are you?" is choice (A), "l'm flne, thank you."
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Therefore, you should choose answer (A). Ir
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1'1. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet. Ir
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12. Mark yoL¡r answer on your answer sheet. 27., Markyour answer on your answer sheet.
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13. Mark your answer on youranswer sheet. 28. Ma¡'k your answer on yorJr answer sheet. Ir

1/,. lüark your answer on your answer sheet. 29. Mark your answer on your answer sheet. Ir
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15. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
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1ó. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.

17. Markyour answer on your answer sheet. 32. Mark your answer on your answer sheet.
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18. Mark your answer on your answer sheet. 3.3. Mark your answer on your answer sheet.
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19. Mark your answer on your answer sheet. 3/'. Mark your answer on your answer sheet. f(

20. Mark your answer on your answer sheet. 35. Mark your answer on your answer sheet. lr
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21. Mark your answer on your answer sheet. 3ó. [4ark your answer on your answer sheet. Ir
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22. Mark your answer on your answer sheet. 37. Mark your answer on your answer sheet.
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23. Mark your answe!'on your answer sheet. 38. Mark your answer on your answer sheet. Ir
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2l*. Mark your answer on your answer sheet. 39. Mark your answer on your answer sheet.
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25. Mark your answer on your answer sheet. /r0. Mark your answeron your answer sheet.

E:FTD
Port 3
Direcfions: ln this section of the test, you will hear a number of conversations between two people.
You will be asked tc answer three questions about what is said in each conversaticn. You must
select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer
sheet. Each convei'sation will be spoken only one time and will not be printed in your test book.

¡.t. What was the man waiting for?


(A) The woman
(B) A shipment of material
(C) An appointment
(D) A sale at a department store

L2- Who has been calling every day?


(A) The customs officiais
(B) The department store
(C) The woman's mother
(D) Nobody

43. Why did it take so long?


(A) The company forgot to send the package.
(B) There was a mistake in the address.
(C) lt was held up at customs.
(D) The woman forgot to give it to the man.

44. What is the man doing?


(A) Taking a week's vacation
(B) Trying to repair a computer
(C) Making photocopies
(D) Making a phone call

45. Why is the woman surprised?


(A) She thought the man had quit.
(B) She heard that he had given up.
(C) The man was very rude to her.
(D) The man has been doing the sEme task for a week
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46. When does the man expect to finish?


(A) Fle won't. lt's too complicated.
(B) Sometime next week
(C) Before the end of the day
(D) Tomorrow
Go on to the next poge.
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47. V/hat is ihe woman's proi:lem?
(A) She doesn't have enough cash on her.
(B) She has lost her check book.
(C) She can't find her credit card.
(D) She can't find her wallet.

48. How does the woman vuant to pay?


(A) By credit card
(B) By debit card
(C) By check
(D) By cash on delivery

49. What does the woman need to show ihe clerk?


(A) Her address
(B) Two forms of identification
(C) One form of identification
(D) Her check book

50. AccordinE to the woman, what is special about tomorrow?


(A) lt's her birthday.
(B) lt's the man's birthday.
i{9), tt's a national holiday"
(D) lt's Friday.

51. Why willthe man go to work?


(A) He doesn't like hotidays.
(ts) lt will be nice and quiet in the office.
(C) He hates birthdays.
(D) He has a lot of work to catch up on.

52. V/hat is the woman going to do tomorrow?


(A) She pllns to come to the office, too.
(B) She hopes to soi.t out orders.
.1Ci'Sne will enjoy having a day off.
(Df. She doesn't say.

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53. Why is the man worried?
(A) He thinks he'll be late for worl,;"
(B) He thinks his boss dislikes him.
(C) He thinks the woman will be late.
(D) He expects trouble in the stock market.

54. How long does he have to get to work?


(A) One hour
(B) Thirty minutes
(C) One hour and thiriy minutes
(D) As long as he wants

55. What does the woman think?


(A) He'll get into a lot of trouble.
(B) He'll probably lose his job.
(C) He'll get there in time.
(D) He should take a tax¡.

5ó. What is the man looking for?


(A) A telephone
(B) A new battery
(C) A store
(D) Directions

57. Which store has a broken payphone?


(A) The store next door
(B) The store the man is in currently
(C) Both this store and the store next door
(D) Neither store

58. What does the woman say about her cell phone?
(A) The battery is dead. I
(p The man can borrow it if he wants,
(C), She never lends it to customers.
l$ Sr',e doesn't have one.
Go on to the nexf poge.
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59. Where does the man live?
(A) Near the office
(B) A couple of biocks from work
(C) Near ti-le subway station
(D) Near the woman

60. Who brings the woman to work thr.ee days a week?


(A) The man
(B) Her brother
(C) Her husband
(D) Her síster

ó1. Why doesn't the woman take the subway?


(A) The bus is cheaper.
(B) The bus is easier to take"
(C) The subway is far from her home.
(D) She distikes the subway.

62. Where is the man going?


(A) Home
(B) To have a coffee with John
(C) To John's office
(D) To a meeting

ó3. Why can't the woman go with them?


I
(A) She is allergic to coffee.
(B) She has to attend a meeting. (

(C) She is waiting on a phone cail. (

(D) She has a lunch appointment. (

ó4. Which of the following does the woman want? (

(A) A large coffee and a sandwich (


(B) A large coffee only I
(C) A large coffee and a banana muffin I
(D) A large coffee and a blueberry muffin
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ó5. What are the man and woman discussing?
(A) Their vacation in Singapore
(B) Designs for a new building
(C) Shipping costs
(D) A meeting they both attended

ó6. Why will Amy and Hank have to make sorne changes?
(A) There are some mistakes in the structure of il-re building.
(B) The Tanaka Corporation doesn't like the design.
(C) They forgot to label the diagrams.
(D) There are no changes needed.

67. What kind of company do the man and woman probably work for?
(A) A shipping company
(B) A fashion design company
(C) An architectural firm
(D) A post office

68. What has the man heard about the personnel department?
(A) There will be major changes made to the personnel department.
(B) The company is expanding the personnel department.
(C) He is going to be promoted to head of the personnel department.
(D) The personnel department will hire several new wcrkers.

69. According to the woman, why is the personnel manager leaving?


(A) He is not leaving.
(B) He is taking early retirement.
(C) He is taking sick leave"
(D) He was offered a better job elsewhere.

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70. Whát is the woman's opinion of the man?
(A) He is a hardworking employee.
(B) He pays too much aitention to idle gossip
(C) He needs to find a new job.
(D) He has been getting slack lately.

Go on to the nexf poge.


EEEI


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Fort 4 F
Directions: ln this seciion of the test, you will hear a number of short talks Eiven by a single
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speaker. Again, you must answer three questions about what is said in each talk. Chcose the
most I
appi'opriate response to each question and mark the letter (A), (B), (C), or (D) on your answer I
sheet. Each talk will be spoken only one time and will not be printed in your test lrcok. I
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71. Who is Carol DraPer? é
(A) A popular novelist é
(B) A magazine editor
(C) An investment banker é
(D) A famous Poiitician e
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72. How long has Caroi Draper held her current position? a
(A) 6 months ,
(B) 1 year C
(C) 2 years C
(D) This evening
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73. What will Carol Draper do after her speech?
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(A) She will answer questions.
(B) She wili sign her book. t
(C) She will have dinner. l,
(D) She will show a film. !
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?4. What type of business is Eagle? e
(A) An airline t
(B) ,A travel agency
(C) A car rental company t
(D) A large hotel chain ¿
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75. According to the message, how can one obtain rate information? a
(A) Call another number a
(B) Leave a message a
(C) Send an email a
(D) Visii another location I
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7ó. Which of the following times is the otfice NOT open?
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(A) Monday 7:30 a.m.
(B) Friday 4:30 p.m. t
(C) Sunday 6:30 P.m. i€
(D) Wednesday 10:00 P.m. lc
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77. What happens at 9:00 P.m.?
(A) The whole librarY will close.
(B) The children's section closes.
(C) lrlormai cperations resume.
(D) Parents must meet their chiidren.

78. Why is a section of the library being closed early?


(A) There ls a medical emerEencY.
(B) There is a maintenance problem.
(C) lt rarely closes at 9:0C P.m.
(D) lt is closing early in order to reopen tomorrow

79. What a,Cvice is given to people planning to bring children to the library tomorrow?
(A) Do not bring children tomorrow
(B) Leave irnmediatelY
(C) Telephone first
(D) Send a fax

80. What is being specially discounted?


(A) Children's toys
(B) Fiashlights
(C) Batteries
(D) Smoke detectors

81. When are the special prices in effect?


(A) While the light is flashing
(B) Twenty-five minutes each daY
(C) For the next 40 minutes
(D) Every day this week

82. Vühat sizes are being discounted?


(A) All sizes I
(B) Small
(C) Small and medium
(D) Large
Go on to fhe next Poge.
ÍEEI
83. How often does the radio station have a weather report?
(A) Once an hour
(B) 12 times a day
(C) Twice a day
(D) Once a day

8¿*. What is happening in the western mountains?


(A) People have been injured.
(B) There have been tornados.
(C) There are accidents on the highuvays.
(D) Heavy rain coniinues to fall.

85. What happened to dozens of people in the South?


(A) They were injured.
(B) They were killed.
(C) They were kept off the highway.
(D) They were trapped for 12 hours.

86. Who are Jim and Tammy?


(A) Country music singers
(B) Contest finalists
(C) Hadio show hosts
(D) Paula Chen's friends

87. What is Paula Chen told to do?


(A) Request sorne country music
(B) Phone the radio station
(C) Win $10,000
(D) Collect her prize

88. What will happen if Paula Chen doesn't do what is mentione,C?


(A) She will lose her job.
(B) She will win a prize.
(C) She will lose the chance to win some rnoney.
(D) She will make Jim and Tammy angry.

EFñ¡
89. Who is being held at the airpoñ?
(A) Customs officials
(B) News reponters
(C) Five suspects
(D) Confidential sources

90. Why are they beinE held?


(A) For carrying false passports
(B) For drug smuEgling
(C) For diplomatic reasons
(D) To return to San Lorenzo

91. What is the lightest punishment if they are found guilty in this case?
(A) 25 years in prison
(B) A $25,000 fine
(C) Loss of their passports
(D) 2 years imprisonment

92. Who is this announcement intended for?


(A) New employees
(B) The driver of a truck
(C) Store customers
(D) The tow truck owner

93. What will happen if the truck is not moved?


(A) The owner will be fired.
(B) lt will be towed off.
(C) The loading ramp will be used.
(D) The truck may be damaged.

94. Where sntulO the driver have parked instead?


(A) ln a parking lot behind the plant
(B) ln a parking lot across the street
(C) ln the town center
(D) ln the loading bay
Go on to the next poge.
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95. What is true of the Capitai Express?
C
(A) lt is the fastest train in the world.
(B) Tickers for it are very expenslve. ¡
(C) lt operates in Ncrlh America. I
(D) lt travels throughout the country. I
C
C
9é. How long is the trip to Washingron on the Capital Express? C
(A) Nearly '105 rniles C
(B) About 175 kilometers C
(C) Around three hours C
(D) Over six hours
C
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97. \{hat kind of sei'vice is available on the train?
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(A) A massage service
(B) A food and beverage service
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(C) A book-lending service t
(D) A priority ticket reservation service C
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98. Who is Larry? J
(A) A high-school student tl
(B) The woman's son J
(C) A houseguest
(D) The woman's nephew
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99. What is available for Larry to eat for dinner? C
(A) A pizza, vegetables, and ice cream C
(B) A salad and ice cream
(C) A hamburger and fries C
(D) Ice cream and cake C
C
C
f 00. When is l-arry supposed to do his homework? C
(A) Before he eats his dlnner G
(B) After he has a pizza t
(C) Before eight o'clock I
(D) \l/hen the woman comes home
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C
This is the end of the Lisiening test. Turn to Parl 5 in your test book.
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EEED C
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G TEST
READING
Jing test, you will be required to answer several types of reading comprehension
ln the Readir
lased on a variety of texts. The Reading section of the test will last approxirnately
quest¡ons bar
s. There are three parts, and directions are given for each part. You are
75 minutes.
encouragedd to answer as many questions as possible within the time allowed.

You must m¿ nark your answers on the separate answer sheet. Do not write your answers
in the test bc
book.

Port 5
Directions: ln each question, you will find a word or phrase missing. Four 'answer choices are
I

given below eeach sentence. You must choose the best answer to complete tlie sentence. Then
mark the letteer (A), (B), (C), or (D) on your answer sheet.

101. Today's deposits iotal $4,800.0C), Ieaving you with a balance ------- $10,665'62.
(A) to
(B) of
(C) for
(D) from

102. I called her on at least three occasions.


(A) rarely
(B) sometimes
(C) never
(D) usually

'103. We ------- to inform you that your application for credit has been disapproved.
(A) revert
(B) resent
(C) regret
(D) reject

104. Six months construction was begun on the hospital's new wing.
(A) ago
(B) then
(c) since
(D) before

Go on io the next poge.


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C

105. l-his is a restricted ai'ea; entry by ------- personnel is strictly forbidden.
C
(A) unauthorized
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(B) exclusive
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(C) impertinent ¡
(D) deciassified !
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106. The 30 extra books were ------- on top of a desk in an unused office.
C
(A) restored
C
(B) arraigned
é
(C) ordered C
(D) siacked C
C
1A7. ------- you not spoken up like that, the issue would probably never have been addressed. é
(A) Did C
(B) Should C
(C) Are é
(D) Had é
C
108. Employers ------- to pay their employees a decent wage" C
(A) must é
(B) ought é
(C) should
(D) would
C
C
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109. The board voted to ------- the chairman, whose tenure had been marked by ever-increasinE C
losses. C
(A) fete ltt
(B) oust
(C) jeer
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(D) cede G
C
C
1 10. One worry is that higher tax rates will cause a slowing of the economy, v,rhich will in turn
lead to a decrease, rather than an increase, in tax -------.

(A) ratios é
(B) revenue C
(C) regulation C
(D) allotment I C
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111. ---"-- many others who lost money investing in its stock, Green wanted to see criminal
charges brought against Seleron Corporation officials.
(A) As
(B) Like
(C) Because
(D) Although

112. The managing director asked his ------- to contact the shareholcjers regarding the crisis
management meeting.
(A) aid
(B) aide
(C) aided
(D) addition

11 3. ------- all of the newly-hired employees were unhappy lvith the organization of the orientation
schedule.
(A) Most
(B) Mostly
(C) Almost
(D) Every

1 14. Customers wishing to make complaints ------- ask to talk to one of our customer sen¿ice
consultants, who will be pleased to help them.
lA) should
iBl might
iC) ought
D¡ had

1 15. if Mr. singh ------- to apply for the position, he would be hired in an instant.
(A) may
(B) were
(C) is
(D) will

11ó' The invesligating committee announced that it would put ------- releasing its findings for at
least another week.
(A) off
(B) upon
(C) down
(D) up

Go on to the next poge.


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1 17. Janet was understandably quite nervous, never ------- spoken in f ront of such a large
crowd before.
(A) has
(B) had
(C) have
(D) having

118. The interviewer ------- to, but never mentioned outr¡ght, the rumors of internal dissention.
(A) conferred
(B) deferred
(C) alluded
(D) secluded

119" Thecompany'saccountantst¡'iedto-------nearly$1,000,000inearningssoastoavotd
paying taxes on it.
(A) dismiss
(B) reveal
(C) remiss
(D) conceal

f 20. We need to sellthis in a hurry, so we are going to take ------- the first buyer offers for it.
(4,¡ whatever
(B) however
(C) whomever
(D) whoever

121. ------- anyone listening to the speech understood its eventual importance.
(A) Nearly
(B) Hardly
(C) Fairly
(D) Actually

122. Her speech did not inspire any public support; it made people less synnpathetic to
her cause.
(A) co.rsequently
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(B) otherwise
(C) indeed
(D) factually

-ÍEa
123. Experts advise that a speaker ------- both alone and in front of a live audience prior to
delivering a major address.
(A) reteli
(B) revoke
(C¡ restate
(D) rehearse

1ZL. Marion Smith of Merston Enterprises has asked me to make this presentatlon here today,
on ------- behalÍ.
(A) theirs
(B) mv
(C) ner
(D) hers

125. Planning the new office Iayout has been the hardest task I ------- in a long while.
(A) had have
(B) did have
(C) did had
(D) have had

126. Forlunately, changing the rnembers of the committee halfway through the project has had
no noticeable ------- on the price of shares.
(A) point
(B) affectation
(C) affect
(D) effect

127. I want you to instruct the movers to put all of the boxes in the largest room ------- the first
floor.
(A) on
(B) in
(C) to
(D) for

128. Everyone ,------ been wonderful to work with, and I will sorely miss working here.
(A) have

[3] fl[,,r
(D) has

Go on to the next poge.


ETET
129. Sandra is incredibly ------- in everything she does. She was given an award for her quick
work last year.
(A) efficient
(B) effortless
(C) affluent
(D) affective

f 30. The committee ------- that we do not pursue legal action at this time, but wait for the result
of the tests.
(A) suggesting
(B) is recommending
JC) has
(D) is recommended

131. The management has agreed not to take fuñher action, ------- you do nst commit any furlher
violations of company policy.
(A) granted
(B) therefore
(C) provided,
(D) moreover

132" I ------- never have hired him if his references had given me any indication of how unreliable
he would be.
(A) would
(B) will
(C) must
(D) had

133. I will be announcing to the media today that all ------- from sales of this CD will go to charity.
(A) proceeds
(B) precedes
(C) precedent
(D) results
l

131. A new branch of that coffee shop chain will be opening in the shopping center ------- Friday
morning.
(A) in
(B) to
(C) on
(D) off
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¡. ,*''
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135. Accordíng to Nancy in the quality control department, there have been ------- customer
complaints this month. This is a great improvement on the preceding two nnonths.
(A) few
(B) a few
(C) some
(D) none

136. lt is imperative that quality is not sacrifiaed for profits. We have ------- the best products at
the best prices.
(A) provide
(B) to be providing
(C) to provide
(D) profited

137. The worst that can happen ------- that the store will have to alter its operating hours until
we can hire replacement staff.
(A) are
(B) was
(C) is
(D) have

138. The flnance office is unable to ------- reimbursements unless all pertinent receipts are
submitted.
(A) approve
(B) make approvals
(C) approve of
(D) appropriate

139. I ------- insist on a revision of next year's budget by Friday. lt must be ready before the
annual general meeting at the end of the month.
(A) could
(B) must
(C) may
(D) have

1tr0. There has been a leak of confidential data to one of our bigEest It urould seem that
we are the victims of corporate espionage.
(A) enemies
(B) oppositions
(C) rivals
(D) opposites
Go on fo ?he next poge.
.rI
I
I
Port ó
Direcfions: Fiead the texts on the following pages. You will find a word or phrase missing in some
¡
of the sentences. Below each of the sentences, four answer choices are given. Select the most I
appropriate answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer t
sheet. i

C
t
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{
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{

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Questions 141 throuoh f 44 refer to the fol.towing Letter.

Dear Mrs. Whitman,

I regret to inform you that your application for a government subsidized housing ------- has been
1t*1. (A) permission
(B) loan
(C) affirmation
(D) agree
rejected. While we understand that you recently became unemplcryed, as a home owner who has
more than $10,000 dollars currently ------- in a bank account, you sinrply do not fit any of the basic
1t+2" (A) withdrawn
(B) transfer
(C) deposited
(D) mortgage
criteria for a subsidized housing loan. However, as a singte parent, if you are receiving no financial
support from the father of your children, you may qualify for child care assistance. I suggest that
you contact our otfice to make an appointment to discuss this further. The number to call for -------
113. (A) denomination
(B) consultation
(C) remittance
(D) talking
appointments is 023-445-4460. The phone line is operational between the hours of g:00 a.m. and 6:00
p.m. Please have your social security number on hand when you call. This ------- speed up the process.
111. (A) is helping
(B) hetped
(C) will help
(D) used to helo
Sincerely,

Clarence Dewitt

Go on io the next poge.


@t
Guestions 145 throuqh 148 refer to the fotlowing articte.

Over the last few nrsnths, ure have received ------- letters from readers, asking us where they can
145. (A) much
(ts) a lot of
(C) numbers of
(D) lots
buy some of the items tl¡at have been on dispiay in the background of a number of our fashion
features. lt almost seems thai the furn;shings and decorative items from those photo shoots have
------- interest than the clothes themseives"
146. (A) aroused more
(B) aroused
(C) provoked
(D) made more
For this reason you will notice that, starting on page 78 of this month's edition, we have introduced
a new feature entitled "Where can I buy...?" This new section will appear immediately after our
main fashisn photo feature each rnonth. We will be listing the designers and manufacturers for just
aboui evefihing you can see in each photo, and we will be giving you the numbers and websites you
need to find out more. Many of these items will be rnade available at a ------- to magazine subscribers.
1t+7. (A) bargain
(B) price off
(C) major retailer
(D) discount
All the more reason to take out a subscription!
Take a ------- and let us know what you think.
148. (A) break
(B) time
(C) off
l
(D) look
l

EEI:T
Questions 149 throuqh 152 refer to the foil.owing message.

To: Fiona Kim


From: Baljit Singh
Subject: UrgentBusiness

Ms. Kim:

I wish you to present yourself at my office ai 9:00 a.m. tomorrow. lt has been ------- to my attention by
1¡-9. (A) made
(B) presented
(O) brought
(D) held
various members of stafi that you have not been acting in a very cooperative manner of late, and I

feel we need to meet to discuss the -------. I was very, surprised to hear this, and although I have
150. (A) circurnstance
(B) situation
(C) development
(D) event
been ignoring it. hoping that this was a temporary matter, it has been going on lonE enough that I

think we need to talk.


I will not go into ------- in this rnemo, but needless tci say we will be discussing three major incidents
151. (A) details
(B) information
(C) carefully
(D) in derait

which have caused us to lose important contracts. I have not ¡ret decided what will happen to your
position at this company; it depends rather on the outcome of our rneeting tomorrow and the outcome
of a second meeting that I will have with both of your ------- tomorrow afternoon.
152. (A) watchers
(B) foreman
(C) leaders
(Ú) supervisors

Go on fo fhe next poge.


e[u
Part 7
Directions: ln this part of the test, you will read a selection of texts, st¡ch as magazine and
newspaper articles, letters, and advertisements. Each iext is followed by several qulestions. Choose
the correct answer to each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

¡ rEr¡
Questions 153 throuqh 155 refer to the fotlowing fax.

r-------

FAX
I I:

I fo, John Andersen, Andersen Componenrs i


i F.o*, l\rlo Gr""rr, Herbert R-ails i,
j n, Cancellation of order iÍ
j ou.., lltarch z3'd' I
ri, DearJohn. lir
'r,
i
i i I'm a{raid. §7e are going to have ro cancel the order for the 5ooo m of
have bad ne'i¡,s,
i
| .l".tric caL,les, iooo nuts and bolts, and the 5o bolt cutters which vzs placed l.esterda1, i',
| *orning. \We had expected to be awarded a contract to lay rails for a new p.ir,"ie rail*'a1i i..
I r
i but at. the
., 1
last minute, thev gave the contract to someone else. Sorry for the inconvenience. i-!l
I lli
r [i.
i
tr
Sincerelr. l,
rLl
tl+
i, x4ax r.:.
,r,
t l!,
!.
L--.==l,---]:=';==- ?:=,-:1. .l1,7.-;.,-..,7:a..3-:?..?,,i,2.,.l..,.:,a.2.i1,i.3¡í?.Z77-;:.|.tÍ,.7.18*.iE+7a-¿TÍ;:;?:J

153. What is the purpose of this fax?


(A) To place an order
(B) To cancel an order
(C) To confirm an order
(D) To ask for advice

154. What had Herbert Rails expected to receive?


(A) A contract to work for a private railway
(B) 5000 m of electric cables
(C) Some bad news
(D) A reward

155. Which of the following can be inferred from the fax?


(A) Max Green has never contacted John Andersen before.
(B) Max Green is interested in computers.
I
(C) Max sent the fax too late.
(D) Max Green and John Andersen already know each other.

Go on to the next pdge.


Gil
Questions '15ó throuqh 158 refer to the fotlowing notice.

NOTICE: To qll potrons of the Blue Wove Filness Center

The monogement would like members to note thot the Blue Wove Fitness Cenier is not
lioble for any items lek in the coin lockers. ShoulC you lose onything from the locker,
we regret ihot we will be unobie io ossist you in ony woy. ThereÍore, it is importont *ci
you moke certoin thot your iocker is kept locked while vou ore using our focilities. Aiso,
for security reosons, we do not keep o record of members' iocker combinotion codes,
so ii is viiol thot you rernember the combinotion you choose.

15ó. Where wouid this notice be posted?


(A) ln a changing room
(B) At a railway staiion
(C) ln a restroom
(D) ln an office

157. What do members need to open their lockers?


(A) A key
(B) Corns
(C) A series of numbers
1D) Nothing

158. Why do you think this notice was posted?


(A) The Blue Wave has suffered thefts recently.
(B) The Blue Wave changed its management. .
(C) Tlre Blue Wave has boughit new lockers.
(D) The Blue Wave is looking for new members.

I rsa
Questions 15? throuqh '16'! refer to the fotlowing message.

* C--:----.-t C-\---.-:--¡ C---,--.z¡ C-------1) C.\-,----i 6\--_-..-D q


(
)/
(\ (
/ .lustin,
({
\tera cailed to tret y6s know that she has finished the files and has sent them (
)
¡V courier. You should be getting them this after-noon. She said to call her as
\ )
( soon as vou get back from lunch. She i,r,ants to discuss some of the details
)
C about the plans before tomorrow's meeting. She said she is sorryz f6¡ keeping I
thern so long, but it has been really bus.v over at her branch, and she had to (
/
for Sam to get back fron¡ his business trip.
r)
)
e
"'rit
Susan
(

I
)/
()
)r
(*-¡ c---^v-V) q--v--..-¡ .----.-.----")

159. What was Justin doing when Vera called?


(A) Attending a meeting
(B) Talking on another llne
(C) Having lunch
(D) Resting at home

160. What is Vera sending to Justin?


(A) A document
(B) Some files
(C) Lunch
(D) A phone call

1ó1. Why didn't Vera send the files earlier?


(A) She forgot about them.
(B) She was away on a business trip.
(C) She didn't want to.
(D) She has been busy.

Go on to the nexf poge.


TEEI
a
v
a
Y
Questions '16? throuqh 1é4 refer to the fotLowing emait.
I
:l
To: satty9Btdhatmail..net
t
From: bcyo99[dIions.co.sp t
Subject: Re:ordrngs a
a
HiSamantha,
t
This is just a quick emaitto letycu knowthat we have found enough voice actors
.!
to make the recording for the radio advertisement. The HeartfutActing Aqency ,c
is providing us r¡¿ith three chitdren who wit[work with the man and the woman ¿
you had already Íound. They are charging $5ü an hour pei- chi[d, so [et's iry to a
v
get it done as quickly as we can tc keep costs down. I have given the agerrcy the
scri pts. ¿
a
See you at the studio. I
Brian
t
e
:t
'a
162. Why did Brian send this email? ;
(A) To ask Samantha to find more actors
(B) To let Sanrantha know they have enough
I
(C) To tell Samantha about a meeting
actors
!
(D) To complain to Samantha t
t
e
163. How many voices will be used in ihe advertisement?
(A) Two
t
(B) Three !
(C) Four e
(D) Five C
e
av
16/-. Why does Brian want to finish the recording quickly?
(A)
av
He hates recording.
(B) He wants to save money.
av

(C) He has anotfrer appointment afterwards. g


(D) Fle is impatidnt. t
I
e
C
e
a
¡ lilrE¡ lc
fr
'!
C
I
;
Questions 'ló5 throuqh 1ó,8 refer to the fottowing article.

Soving Time When Com¡ruting


Here is the second instollment in our monihly "Compuiing for Business Users" guides.

A comnron comploint omong compuier users is the omount of time they spend woiiing for their lopiop to
stort up ond perform its tosks, Here ore some hondy tips on how io eliminoie some of thoi woiiing time.

" Don't shut your loptop oll the woy off betueen nneetings; iust put it in the low-bottery consurnption
"Stondby" mode. Shutting it down ond woiting fcr it to reboot ot the next meeting wostes voluoble
time. This woy you ore recdy to siorl os soon os you orrive.
. Hoving too mony progroms in your computert Storf Up folder reolly slou,s things down. The solution?
Eliminote oll unnecessor-y progrorns.
" Sfop toc mony progroms frorn running ot the some time when you stori up the computer. Don't know
how? lt's eosy if you follow these instructions: click the Storf menu, choose Run, ihen lype "msconfig"
to lounch the Sysiem Configurotion Utiliiy. Next, on lhe "Generol" tob, cl;ck "Selective Stcrtup." Then
go to the "Sioriup" tob ond uncheck ony stortup iiems thot oren't necessory.

These ore smoll but simple chonges thot you con moke for yourself io sove precious time. Next issue
we'il be looking ot exfending your botleD, life.

1ó5. Who is this article intended for?


(A) Computerprogrammers
(B) Business people
(C) Program designers
(D) Professional computer game players

166. What does the article explain?


(A) How to starl up your computer
(B) How to improve the speed of a computer
(C) How to change a battery
(D) Where to buy the best computer

1ó7. How often are these computer articles published?


(A) Every day
(B) Every week
(C) Once a month
(D) Tvuice a year

1ó8. What is the topic of the next arlicle?


(A) Buying a new computer
(B) Making your battery last longer
(C) Computeraccessories
(D) Security
Go on fo the next Pqge.
eEr
Questions tó9 thrquqh 172 refer to the fottowing advertisement.

\I''anted : Graduate hfanu facftrring Eng{neer


T'iie cmdiiiat.e should be a recenrir qualilied cr4¡ineerirt¿;graduate nith expcrience
E rnor"king botir as a meml.rer of a teun. md alone unsupen'iseri. The ide'al ca:ldidate
f
(i
rtill liavi backgrounrJ stuciies b rie lleld of mamrfacLtrülg engineering. lhe candidare
sl¡ould i;e opelr-rninded and capable of dealingu'ith a challengng. high pressure
tl\l
;t"' enr{ronment n'ith a viett, fo continuous rmproveile l:I :md deYeloprnent r:f
ql rlen ulact urittr tct'ltrr iqucs.

c This is a full-tirne position. Tlie candiciate will


r;e required to,,tork 40 hours a
$
q r,raek. lr{onclat,to Frida1., but tiran]i,s tú ot,u"flex-tinle s\rsteltl. dre successful candidate
(' rt.il] be able to choose his or her wolkiug hours" n'irhin reasoll. The position pa\rs
d: a starting sala;:t, of f,20,000, rr'ith üe possibilitl of quartcr\.bonuses- depcndenr
í uiror, 1-,.if,rrmaflcc. A pry raise n'ill be offered afrer 6 tnonths, again depending
c ,rpon p.rforfirailce. C,r¡od prospects for prornotion. 15 days paid vacalioll in tire
first war, rising in subsequellt \/ears. Sponsorsirip for part-time studv is also ¿
porribilin, after one ),ear's emplorrlent. Benefits include suhsidized health
ir',rrr*.., compat]\ pensiott, subsirlized use of ,:ompallY Sports Center. ald use
ofchild day care center.

Send résumé and coicr letter to:

Lionei Blair
Pelsonnel X'farrager

Crant \{alufacturing.
Springhurst Industrial Estate,
Springhurst
\N0 223

Applicatiol dcadline: lJecernber 15'n. Onll' s]iort-listed cantlidates ivill be


contacted. No phone inquirics" please. Cuidid¿tes r,,,ho were unsLrcc:esslirl in
our pr"er,ious recmitrlent campaigrt are kindlv asked NOT to reappll'.

! Elrrf
1ó9. What is the purpose of this advertisement?
(A) To recruit a new engineer
(B) To advertise something for sale
(C) To introduce manufacturing engineering
(D) To promote Grant Manufacturing

170. How often could anr employee expect to receive a bonus?


(A) Once a year
(B) Twice a year
(C) Four times a year
(D) Never

171. Which of the following benefits is NOT mentíoned?


(A) Health insurance
(B) Pension
(C) Child care
(D) Subsidized transportation

172. Who should NOT apply for this job?


(A) Engineering graduates
(B) People who like a challenging environment
(C) People who previously applied for a job at Grant Manufacturing
(D) People interested in promotion in their job

Go on to the next poge.


EEil
Questions '173 throuqh 17ó refer to the fol.towing Letter"

Patel Potterl,
16Whitford Drive
Scranron, OH 40985
JanuarS' 5,2006
\.4rs. Ivv R.ichards
209 Singlewell Road
Rochesier. MD 10337

Dear Mrs. Richards.

Thani'l }.'ou for )/our recent inquiry abouf the range of goods pro<luced by Patel
Pottery. It is my great pleasure to send ,vou a copy of our latest cataiog.
W'e are a srnall family-run business, and as such, do not produce lar_ee quantities
of any of our items. Each itern that appears in our catalog is limited to a production
run of 10. This means that only ten of each item is ever produced.
On occasion, if a particular itern produces a great demand, then u,e mav recreate
it, but we prefer to keep the individualitl, of our products and steer clear of rnass
production. This is because of our philosophy of craftsmanship. We feel thaf once
our potters are asked to make things in large numbers" the1, risk losing the sense of
craftsmatiship and begin to feel like a mass production conveyc,r- belt. Of course,
this does mean that our prices are sonle\vhat higher than in the average store, but
I am sure 1'ou u'ill agree that it is u,orth the cost tcl be able to own a more unique
piece of pottery.
If you see anything in our catalog tirat catches your eye, or if y,ou have a ,lesign
of 1'6u, own that you would like rnade, the best v,,ay to place an order is to call me
at 088-799-8000. You can als. check our our u,ebsite ar wlLug4t§lplso.lk.

I hope to hear from you soon.

Sincerely,

Ranjiv Patel,
Orders and Deliveries Manager
I
I

.EE{¡
173. Why did Mrs. Richards write a lefier?
(A) To get information about Patel Pottery's products
(B) To place an order
(C) To make a complaint
(D) To ask a favor

174. What does Ranjiv Patel say about the price of their goods?
(A) They are cheap.
(B) They are rather expensive.
(C) He dcesn't mention prices.
(D) They are the cheapest in town.

175. What is Ranjiv Patel's responsibility?


(A) Design
(B) Answeringcomplaints
(C) Taking and dispatching orders
(D) Advertising

17ó. How should Mrs. Richards place an crder?


(A) By email
(B) By visiting the pottery
(C) By letter
(D) By phone

Go on to the next poge.


ÍEEI
=lIú
l,l
guestions 177 throuqh ,rE0 refer to the followirrg memo.
lr
l,F


To: All Kitchen stoff

lr
From: Foocj ,& Beverage Services lt
Re: Food hygiene lr
lt
Dafe: September 12'^

A few doys ogo, I wos disturbed to learn thot ?he front


d¿sk has been t;

receiving comploints sbout the quelity cf food served
by our" kiich¿ns" Lost
week,tli¿r¿ werefour comploints obout hair being found in fooC'
This week' is

there have been severol complaints about soii ond insects in the solod from
1t
let.fuce which hos been insuff ici¿nf ly wosheci. And the lcst straw,
one of our customers founo' afalse noil in her s¿nambled
this morning
eggs at breokfost'

r om not going to point f ingers, but r would líke tc soy thot all of these
t;
lr
comploints were mode on Thursdoys ond Fridays' While this
is not necesscrily lé
conciusive, it does rother surogest to me thct the source af
is likely to be someone who works on these two cloys. This norrows
these problems
it down to
lr
l-


o smoll percentage of the kitchen stoff'
However,os f soid, f om not going to oss¡gn blome, but I Co
wqnt to remind t;
IC
everyone thot oll kitchen staff rnust hav¿ their hoir tied bock
by a hat or hoir net at oll times. Fingernoils must be kept short
ond covered
artd free af t;
t;
ony noil polish or noíl extensions. As f or the incident of insuff
iciently woshed
lettuce,thereis no ¿xcuse for thís, ond I expect oll stoff to be most ossiduous
in checking thot all food is prepored perf ectly bef ore ít is oilowed to
leave
l;lc
1c
fhe kitchen.
lr
1C
i;
t,
l;

lc
lt
l;
l-
i(
lr
ta
i;ic
')t
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I
177. Why was this memo sent?
(A) Because there have been several complaints from customers
(B) Because customers have been praising the food
(C) Because the kitchen will soon be closed for renovations
(D) Because Food & Beverage Services sends a memo every month

178. Who might be at fault in this situation?


(A) Allthe kitchen staff
(B) Someone u¡ho works on Thursdays and Fridays
(C) The chef
(D) A waiter

17?. Which cÍ the following itenrs was NOT found?


(A) A false fingernail
(B) A tooth
(C) Dirt and insects
(D) Hair

180. How will the guilty person be punished?


(A) He or she will have to wear a hair net.
lB) There is no mention of punrshrnent in the rnemo.
rC) He or she will be fired.
iD) He or she ruill pay a fine.

Go on to the next POge.


ÍEII
Ir
ir
i.
Suestions 181 throuqh 185 refer to the fol.t'owlng agenda
and mlnutes' l.
il
AgendaforthelNScAN5''An¡rualPublicBoardtVleetinE
fUáetinE date and tirne: June' 22,2AA5 2:25
p'rn'
Location: Floorn 43
,, Presentation of minu'les froni the last meeting

Reports
" Feport from the Presicjent and CEO
' neport from the Chair of the Syslems Advisol'y Committee
' Finance Committee's rePort
New Business
' Budget changes
" Eiection of new Chair of Finance Con¡mittee
Announcernents
Adiournrnent of the rneeting

Here is a cop)¡ of the minure from the meeting on June 22"d. Take a iook and let me
s
I lost rhe notes u'hic6
l;;;;hr. io,, rhirk L,"iore I -al .-copies to ,Jrrd .o .,r.rvot.. I have
I made at the -..,irr5 ro t.ll ,r. if Vo* remernber things being the $'a)'that
described.
Minutes
opened with a read-ing gf-the rninures of the last rneeting
by secretar;'-'
in" *".*"g
iá"y s"i*"i¿i. pro" *"." "pfr"J.a by Anthony§[oodu'ard, meeting chair, and
seconcled by Francisco Alton, CEO'
c'ver the
The President and cEO read a report of ttrre cornpan;"s developments
f*ra.r="r. This N,as foliowed by
* r"pott from the §ytt**t Advisory Committee'
since the
The con:rmi..." **" JI";;1;,,"pori thtt all neu's)istems irnplernented
orevious meetins hilb.;; ."..!rrn ily adopted throughouitht
con'p"li il
Chain
'tl
of
ffi,á*r;ri;;fil.. Chair of the committee'bio"Ak*Jr, notedthatthe
effective in irnproviTs inle*,TaT3
C;;;d ilñ-;"rti.,,I"r\,
system
in data-inputtrng Ttl t
cornmunic"iiorrr. This has láad to a reduction in errors
reduction in the oi .*ploy=es cornplaining that the¡' have n.t beer¡
""*U"r
informed of changes. This reportias followed by the Fina¡rce
Committee report
which x,a-s also ,"J by Tina';llrnarez. According to the report)
proffts are up 39o
from last year.
a¡rd a ftlll ar:count 'of
Burlget changes for the coming,fiscal yeaf \ryere explained,
Elections for a
art.rI*il b""p,odot"d b;'the Éit""t"-Committtel" due c.urse"winning'
new Finance Committ""ih"i, were held, w'ith Max Hampstead
cornPan)'heatlqu$rters
Finally, CEO Francisco Altcn a.:rnounc'-d plans to move the
ao u ,r"*, location b 20o7, and the meeting was adjourned.
'lalk to )'ou later'
Thanks ior taking a loc'k.
Jenny
_l
I
EED
HowoftendoesINSC,ANholdpublicboardmeetings?
(A) Five times
(B) Once a Year
(C) Every month
(D) Twice a Year

182. Who is Tina Alvarez?


(A) The CEO of ltrlSCAN
(B) The nneeting chair
Comrnittee
iC) Ct',uit of the Systems Advisory
(D) Chair of the Finance Committee

183. What has been the result of the


Chain of Command system?

(A) Better communications and fewer errors


(B) Nothing of great value
(C) Less emPloYees being fired
Finance Committee
iDi O new chair being elected for the

184. What can be infened from the letter?


meeting'
iAi Neither John nor Jenny attended the
meeting'
rB. Jenny. but not John, attended the
John, but not Jenny, attended the meeting'
'Cr meeting'
lDt Both John and Jenny atlended the

to John?
185. Why did Jenny send a copy of the minutes
(A) She is sending a copy to everyone'
minutes'
(B) She wants fr¡m to check the accuracy of the
(C) He asked her to'
(D) lt is John's duty to file the minutes of every meeting'

Go on to fhe next Poge'


GEI
é
C
C
Questions 't8ó throuqh 1?0 refe¡'to the fotlowing advertisement and memo. C
t
t!
To: Marie Hampstead, Joan Green, and Mark Southfcrd
t
Fi'om: Helen Sorrell
Ee: Adveriisement C
Date: March 1" C
I am sending you all tire ftrst draft ol the new adveftisenreni Íor the sunlrlier cruises C
promcticn campaign that we wili be running in major newspapers and magazines e
ihroughout April and May. Please check th:'olrgh the copy and give nre your feedback,
which I luill send to the aCvertising team responsibie for this particuiar campaign.
¿
When you read through the acjvertisement, thei"e are several things that I wculd like ¿
you to ccnsider. lt vuouid be most heipful if you eouic refei'to all of these in y'our feedback e
comments:
t
" Use of images: How do you think our target clienis ltrili respond to these? Vüili they
appeal io the 20-30 age group that we hope to attraci?
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" Proportion of text to images: is the advert too text-heavy, or have we
good balance of words to Pictures?
achier¿ed a
t
. Text content: ls it easy for people 10 extract the information they need quickly? ls the
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vocabular.y we have chosen appealing to this age group? Will they identify with the t
message, oi'do we need to use rnore colloquial expressions and slang? Or have we t
used too mucn slang, and will it seem that ure are in fact aiming at a younger
teenaged audience?
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Let me have your thoughts bir lüarch 4'n. l'll arrange a meeting as soon as I have read
everyone's feedback. Many thanks.
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io- No one is over 3o, and there is no shuffleboard or b,in9c. You'il be par"asaíling, svrrimming S a
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18ó. What is the purpose of this memo?
(A) To advertise a cruise company
(ts) To elicit feedback on an acivertisement
(C) To give Íeedbacl< on an advertisement
(D) To advertise a job on a cruise ship

187. Who do Cruizin Criuses hope to atiract?


(A) Elderly people
(B) Teenagers
(C) People in their twenties
(D) YounE families

188. When will the campaign be run?


(A) Next year
(B) ln the sunrmer
(C) ln April and May
(D) March 4'n

189. What may happen if the company uses too much slang in the advertisement?
(A) People might feel the company wants to attract only very young customers.
(B) People will think the company has poor writing skills,
(C) The text will be difficult to read.
(D) No one wili be inierested in the advertisement.

190. \¡/ho among the following would be interested in this cruise?


(A) Someone intei'ested in museums and art galleries
(B) Someone who enjoys nightclubs and parties
(C) Someone who enjoys sightseeing tours
(D) Someone who wants a quiet getaway

Go on fo fhe nexl poge.


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Questions 'tr?'l throuqh 195 refer to the fottowing complaint and response. t
¡
¡
2009 Bear Circle,
Dar,.iston, KS 23334 ¡
Ma¡: §u t
l)ear Sirs. t
I recenti¡r purchased a new car battery at the Dar¡iston branch of Advance Autoparts. t
The mechánics installed this battery, for me. anC I rirove home. Once I arrived horne, I read
the receipt r,'¡hich I had been girien. I nodced that there seemed to be some additional t
charges. I was charged for the following: t
l. 1 car battery 5. Reconrrection of cables c
2. Battery jnstaliation 6' Disposai of old batter-v
3. Cable corrosion check 7' h{echanic's sen'ice fee c
4. Cabie cleaning il. Ta-x (
I feel that it is rather excesslirre to charge a separate fee for items 2 and 5. T
Connecting the cables is mereh¡ part of the installadon process. I aiso feel that it is inappropriate
to har¡e charged an additi.onal meciranic's fee-surely I am already pa]¡ing tl:ie mechanic in I
item 2 for the instailation. I
Finallll I'would have appreciated knowing in adrrance that I n¡ouid be charged for disp,:sa1 of
the old barteru Had I knonm this, I u,ould have lil<ed to harre taken it for disposal m1'se1f, slnce
t
the public garbage disposal sire does NOT charge a fee- t
Perhaps Advance Autoparts r,r,ouid like to consider giving custolners a hreakdoum of costs t
before carning out repairs. I, for one, u,ould probabllr not have used -vour sen'rces had I I
knor,rm exacth¡ rnüat I u¡ould be charged for.

}'ours faithfully
I
Ted\hrani
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A.dvance AutopeLr.ls t
Ey'ron Wav
Davistorr
t
May i O' (
l"/r. Varani (
2009 Bear Circle
Daviston, KS 23334 (
Dear Mr. Varani, a

I am wi'iting in response to your letter of lr/ay 5'n. I arn sorry tc heat that ¡rc-ru feel our nieci ranics a
ovei'chargeci you. ln fact, these are standard charges ai ali Sranches of Advance Autoparis. (
I tl,ink thai you will also find that other car parts nierchants and mechanics har.,e sinrilar
cnarces. I
r I
i ar|lsorry nol to be aDle to offer anv assi,qtance irr this matier. b:t l lrust inal yr-r¡.1 have Deen
satisÍieiJ witlr the quality of the battery you purchased, anci i arx conlicle n1 yor: will be happy
with ihe quaiity of our nrechanio's v,rork.
I
Qinnaralrr
u,¡ ,uu¡u,y,
I
Kevin Heath,
!
Chief Mechanic, Advance AutoParts I
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191.
a V\/hy did Mr. Varani write to Advance Autoparls?
- (A) He wanted to thank them.

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(B)
(C)
He believed they had charged too nruch.
He wanted to order a new battery.
(D) He wanted to find out their store location.
)
)
) 192. What does Mr. Varani think Advance Autoparls should give customers?
(A) A list of costs before doing repairs
- (B) A free battery
) (C) An itemized bill
(D) Free car wash and waxing
-
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-
193. What would Mr. Varani have liked to have done for himself?
ü (A) Dispose of the old battery
rt (B) lnstall the new battery
É (C) Reconnect the cables
I' (D) Check the cables
E
f '194. What will Kevin Heath do in response to Mr. Varani's letter?
I' iA) Send a refund
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OfÍer a free oil change

II Nothing

rt Dr Ask the mechanic to apologize

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t 195. Hcw does Kevin Heath feel about the quality of his company's service?
t iA)
(B)
lt could be better.

fr lt is very good.

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(C)
(D)
He expresses no opinion.
He is reluctant to say.

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Questions 'I96 throuch 2s8 refe¡'to the fol.Lowing chart
and report' I
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Dear Executives, t
Pjease take a look at the fo11e-'r'r'ing chart' Attached
foi ¡'e¡¡ consideration is a brief t
stotes' Piease feei free to
urruii..t, 6f these figures compileá from resuits of all our t
send us 1'cur feed'i:ack and comi¡ents' ,t
\Arith rega.rds,
Fl appy H u* *. Financiai Supen'isor-r' Committee
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Stores in Dow¡rtown Locations, Annual Figures l(
7A
I RefriEerators lr
60 i-- Freezers It
50 l-'i Top-!oading
Units sold
4A washing machines I,
per week
i,U ffi Front-loading
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2A
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washing machines i,
10 Air conditioning units Ir
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js a brief analysis of what we
The final {igures for ihe f,nancial year ale out, and here i
found. First, as vL¡u can see, w€ have charted the results for
the following common
have I
and air conditioni11$ units' As
horisehold appliances: refrigerators, freezers' washinS machines'
seller throu$hout the vear' There was a
indic¿rtec in this chan, refrigerators remained a stead,v-
sale of 5C units' This can be
rise in the f'ounh quaner of the year to an average weekly
expiained by typic;rl seasotral needs. With the advent of
the Christmas and New Year ¡'eriod'
many homeowners experience a lack of siora8,e space for all
the food thel' have in stock to
suggest a bigger aCvenising campaign for
sen.e guests and visiiing relari.¡es. We would iike to
the ho)ida¡r season this con'ring year. Freezer sales show a
silllilar rise in saies to reÍ?i'gerators'
sales «-if washing machines were divided
The third item in the chart is rvashing machines.
we noticed an interestin$
inio tn,c categories: top-loading and front-loading. This is where
householders have favored larger top-loadin$ macirines'
However' it can
change. TrarlitiorallS,,,
be seen on üe chart above that the smaller front-loadíng Iirachines are gaining in popularily'
u,hile sales of top-loaders are in fact decreasing. We are not exactlY sure what has prompted
about rtrhat people nr''wadays
this changie, so v¡e would like to propose a stud¡r to finc1 out more
ma¡'}''et ;"esearch' we lvill be
u¡ant o,¡t of a washing machine. Armed with the results of somt
'r;etterable 10 target customers with our advenising, and we
r,r'iii be a.bie tr'¡ put lirt riglit i<rnri

of machines in our slores.


t¡e usurli seasonaL fu'lt';ati'¡ns'
Finally-air ccinditioning',f,;tr. Srt., have been steady w.it¡
B-ecent hot summers have tendecl to cause a larger num'her
cf salts in the rl'irrJ qualler' ¿ind
the chan: cusiomeͧ are rendirrg
this year was no excepdon. One change which is nr¡t vislble on
to choose energy efflcienr models due to rising energy costs'

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196. What information is contained in this chart and report?
(A) Sales results
(B) Profits
(C) Number of customer complaints
(D) Sales projections for the coming year

197. How many air conditioning units were sold in the first quarter?
(A) About 40
(B) About 50
(C) Less than 40
(D) lr/ore than 50

198. What causes an increase in refrigerator and freezer sales in the 4'h quañer?
(A) Bargain sales are held in all locations.
(B) People give refrigerators as Christmas gifts.
(C) People need more space to store food for holiday guests.
(D) New models are produced for Christmas.

199. For which product is market researcl¡ suggested?


(A) Refrigerators
(B) Freezers
(C) Rir conditioners
(D) Washing machines

200. Which of the following is probably NOT sold at Happy Homes?


(A) Television sets
(B) Groceries
(C) Microwave ovens
(D) Toasters

Stopl This is the end of the test. lf you finish before time is called, you may go back to Parts 5, 6,
andT and check your work.
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¡i This test is designed to rneosure your lcr-.guoge obil;ty.
)i The test is divideci inio iwo sections: Listening onrJ
n"od;ng.
)
You must mork cll cf ycur qnswers on ihe sepor-ote onsv,er
) f sheet.
For eoch question, you shoui,j select ti-re besr onswer
fro*r tl-¡e ,nswer
) choices given. Then, or-1 your cnswer sheei, you should
find the numL,er
¡, of the question snd fiil in the spoce thc* corresponds tc
the letter c,f the
)i onswer thot you hove seieded If you c]ecide to chonge
or.l qnswer,
completely erose /our olC onswer ond tiien n,,rrk yo,ir ,.l",,
) *nr*ur.
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LISTENING TEST ;
ln the Listening test, y,ou wiil be asked tc dernonsirate how well you unde;'stand spoken
a
English. The enti¡'e Listening section of the test r¡¡iil last approximately 45 mlnutes.
¡
Directicns are given for each of the four parts. There is a separate answer sheet for marking a
answers. Dc noi rvrile your ans\Mers in the tesi book. j
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Direcfions: ln this part of the test. you w!ll hear four siaiemenis abcut each picture in your textbsok.
Aiter listening to all four statements, you rnust select the one statement that best describes what o
you see in the picture. Then find the nuimber oí that queslion on i,our answer sheet anej mark your
answer. The statements lvill be spoken only one time, and are not printed in your test book.
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Sarnple Answer a
Exomple aD(D @r írD J
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Go on to the next poge.


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Part 2
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Directions: ln tlris section you will hear a question or statement followed bi' three responses' i
(A), (B), or (C) on your
Select the best response to tl-re question or statement and mark the ietter
answersheet.Again,eachresponsewillbesp'okenoniyoneiimeandwillnotbeprintedinyour t
test book. t
Sample Answer
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Exomple O@G) É
You will hear: How are you todaY?
é
You vvill also hear: (A) l'm fine, thank You. t
(B) lt's cold, isn't it? C
(C) Well, it's a difficult issue. t
The best response to the question "How are you?" is choice (A), "l'm fine, thank
you'" t
Therefore, you should choose answer (A).
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11. Mark your answer on ycur answer sheet' 2ó. Mark your answer cn youranswer sheet' t
t
12. l'llark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
t
13. Mark your answer on your answer sheet' 28. Mark your answer on your answer sheet' t
t
'trlr. Mark your answer on your answer sheet' 29. Mark your answer on your an-swer sheet.
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'!5. Mark your answer on your answer sheet. 30. Mark your ans\¡/er on your answer sheet. t
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1ó. Mark your answer on your answer sheet' 31. Mark yolr answer on your answer sheet.
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17. Mark your answer on your answer sheet' 32. Mark your answer on your answer sheet. I
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18. tvlark your answer on your answer sheet' 33. Mark your answer on your answer sheet' I
on your answer sheet'
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19. t/lark your answer on your answer sheet. 34. Mark your answer
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20. Mark your answer on your answer sheet. 35. lrlark yoLir answer on your answer sheet' (
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21. Mark your answer on your answer sheet. 3ó. Mark your answer on your answer sheet.
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22. your answer on your answer sheet. 37. Mark yorlr answer on yofJr answer sheet. (
$Aark
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23. Mark your answer on your answer sheet' 39. Mark your answer on your answer sheet

2¡r. Mark your answer on your answer sheet' 39. Mark your answer on your ansvúer sheet'

25. Mark your answer on your answer sheet. 40. Mark your answer on your answer sheet'

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Port 3
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ni Directionsl ln this section of the test, you wili hear a number of conversations between two people.
You will be asked to answer three questions about what is said in each conversation. you must
f,i
ni seleci the best respcnse to each question and mark the ietter (A), (B), (C), or (D) on ycur answer
sheet. Each conversation will be spoken only cne time and will not be printed in your test book.
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rt 11. Who has read the chairman's memo?

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(A) Ms. Reed
(B) John

ri (C) Turner
(D,¡ Westco
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É! L2. Why is the chairman's memc useful?
Él (A) lt can help with the Turner account.
(ts) lt gives the vacation schedule.
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-i (C) lt will help Ms. Reed negotiate prices.

Él (D) lt is well written.

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rl 43. W¡ich account is lr/s. Reed working on now?
Á Tlre Turner account
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rl -i The Reed account
I Tre Westco accounl
I iorn's acccunt
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fi Llr. 'tt,i',zt ts needed in the man's office?

ri ,Ar A fax machine and a copy machine


ri
!Di
iBr A tax machine and a copy nrachine
iC) A tax machine and a coffee machine

a (D) A fax machtne and a coffee machine

ñ 1.5, Where does she get her office equlpment?


4 (A) From the office supply store
) (B) From her friends
) (C) From an online retail supplier
(D) From an online wholesale supplier
-)
l*6. Orders over how much will be shipped free?

- (A) $10.00
(B) $100.00
-) (c) $1,000.00
(D) $10,000.00
- Go on to tlre nexi poge.
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l+7. Whal information does the man want?
(A) The airline schedute
(B) The work schedule
(C) The vacation schedule
(D) Peter's lunch schedule

48. Where is Peter?


(A) At lunch
(B) On vacation
(C) At the airport
(D) At his desk

49. Why does the man need the vacation schedule?


(A) To schedule his work
(B) To reserve a hotel
(C) To book an airline ticket
(D) To see Peter

50. How do you think Tom and Miranda know each other?
(A) Tom is her husband.
(B) Their companies sometimes work together.
(C) Tom often takes vacations.
(D) Tom is her manager.

51. What is Star Travel's commission on the Machu pichu tour?


(A) Fourteen percent
(B) Forty percent
(C) Four percent
(D) Four hundred percent

52. What is Miranda's opinion of the Machu Picchu tour?


(A) lt is too e*pensiue. I
(B) They should stay six more days.
(C) It may be dangerous.
(D) Many people will be interested in it.

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53. What does Ann need for the meeting?
(A) A projector, a tabte, anC a dais
(B) A table, a chair. and a key
(C) A pen, some paper, and a notebook
(D) His notes, his glasses, and some water

54. Why can't José bring the items?


(A) He's been working too long.
(B) He doesn't know where they are.
(C) He is meeting with Mrs. Ames.
(D) He doesn't have a key.

55. Who has a key to the equipment room?


(A) Ted
(B) José
(C) Ann
(D) IrJo one

5ó. How will MegaStore contact him?


(A) By waiting
(B) By messenger
(C) By phone
(D) By mail

57. Why is his résumé impressive?


(A) He has a lot of education.
(B) He has a lot of work experience.
(C) He has good references.
(D) He included a good picture of himself.

58. Why does he think that he did not get the job?
(A) He asked for too much money. t
(B) He forgot to send a résumé.
(C) He is underqualified.
(D) He is overqualified.

Go on to the next poge.


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59. When was the big meeting? a
(A) This morníng
(B) All day ¡,
(C) Yesterday F
(D) Last week F
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Which department made a mistake?


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(A) Product Development ?
(B) Finance -
(C) Research J
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(D) Marketing

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61. What willthe man do? lr
(A) Make a new part
(B) Heview the meeting minutes with the woman
(C) Talk to his boss
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(D) Take new measurements


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é2. Which age group is targeted in the new acl campaign?


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(A) Five to twenty-five years of age
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(B) Fifteen to thirty years of age
(C) Fifty to twenty years of age
(D) Fifteen to twenty years of age
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ó3. Who is advertising the product?
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(A) An actor (;
(B) A singer
(C) An athlete
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(D) A fashion model 1,
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C
61. Why isn't the ad successful?
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(A) The product is too expensive.
(B) The actor's movie was not very good. ;
(C) The singer is no longer popular. C
(D) The ad is offensrve. é
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(A) The worker's wages are too high.
(B) The cost of raw materlals has gone up
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.l (C) The product is not popular anymore.
(D) The factory is moving.

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óó. When will the factorv shut down?
(A) lt is operating in the red.
(B) Next year
tl (C) Next month
(D) Next week
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úl (A) Three
ÉI lB¡ Two
iC) All of them

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,l 58. iJ,'', icng had Louis worked for the company?
i -ess than one year
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C i,lcre than one year
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ó9. What is one thing that Louis and the boss disagreed
(A) Where employees should take their breaks
(B) How much employees should be paid
on?

Éi (C) How employees should be motiv,ated


(D) When workers should be allowed to take vacations
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) 70. Which answer best describes the relationship between Louls and the boss?
)l (A) They are very good friends.
) (ts) They are clearly angry with each other.
a (C) They never spoke to each other.
(D) They kept a professional attitude even if they weren't fríends
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Fort 4
Direcfions: ln this section of the test, you wili hear a number oÍ short ialks given by a single
speaker. A'gain, you must answer three qurestions about what is said in each taik. Chcose the most
aporopriaie response io each question anci mark the letter (A), (B), (C), or (D) on your answer
sheei. Each talk will be spoken only one time and will nct be printed in your test book.

71. What is Dr. Van Dyke pr.ooably dolng right now?


(A) Prepai'irrg ro return to Australia
(B) Setting up a conference room
(C) Rehea:'sing for her afternoon lectu¡.e
(D) Reviev,ring new marketing strategies
Iir
72. Vúhat is true of the Personnel hlanagement Semina:?
h
(A) The speaker announced its cancellation.
l.
(B) lt has been moved to room 64.
(C) It is postponeC untii two o'ciock. I
I
(D) The lecturer has a family emergency. lr

73. How many changes have been announced?


i.
(A) 2
lr
Ir
(B) 3
(c) 4
lr
(D) 5 lr
ir
lr
74. What might have prompted this announcement? t
(A) Some travelers'children have become lost. I
(B) An unattended bag was found. I
(C) Security officials have discovered weapons. I
(D) Airline counters have been shut down. I
I
75. Who is asked to report to airline counters?
I
(A) Travelers arriving at Terminal D I
(B) Those waiting to depart from Terminal D
(C) People acting suspiciously t
(D) Those patrons who have only carry-on baggage t
I
76. Who should passengei's noiiÍy if they fincl unattended bags? I
(A) The police I
(B) Security or airiine offícials a
(C) The iocal media a
1D) Airport patrons
e
ETj'L ú
r,
I
I
a
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77. According to the message, what has Dr. Richards been treating Olga for?
(A) A hurt wrist
(B) A broken leg
(C) A painful shoulder
(D) A back problem

78. Why did Mr. Kerensky wait so long to cancel the appointment?
(A) He was not sure whether Olga needed to go.
(B) He wanted to thank Dr. Fiichards directly.
(C) He is not a patient man.
(D) He had simply forgotien abou¡t it.

79. Based on the message her father left, what is probably true of Olga?
(A) She is an elementary school student.
(B) Her injury is no longer bothering her.
(C) She wore her cast for only a short time.
(D) Her father worries about her health too much.

80. Who is Dr. Smiley?


(A) The lead chemist
18) The director of research
(C) The head of personnel
(D) The orientation director

81. What is the focus of the talk?


(A) The morning's agenda
(B) An introduction to the company
(C) The three-day orientation
(D) Plans for after the tour

82. What is part of the planned tour?


(A) The personnel office
(B) The manufacturing site
(C) The employee lounge
(D) The company headquarters

Go on to the next poge.


GEI
83. What is the final destination of the ftight?
(A) Auckland
(B) Green island
(C) Bangkok
(D) Wellington

84. What did the speaker tell the passengers to do?


(A) Use their seat belts
(B) Enjoy the weather
(C) Prepare for take-off
(D) Check their destinations

85. What is going to happen next?


(A) The passengers will be served a meal.
(B) The passengers wiil watch a safety video"
(C) The flight attendants wíll serve drinks.
(D) The captain will make a speech.

8ó. Who is this recording meant for?


(A) Those shopping for copiers
(B) People with questions about billing
(C) Copier owners experiencing problems
(D) Representatives of Nautilus Copier

87. Why is it suggested that the customer call back?


(A) Nautilus Copier is currently closed.
(B) The hold time is quite long.
(C) He or she must first gather product inforrnation.
(D) He or she must first contact another department.

88. What is located on the service agreement?


(A) The warranty expiration date
(B) The sales and service phone number
(C) The purchase order number
(D) The name of the company representative

¡ EIir¡
89. According to the guicie, how many waterfalls are higher than Tiger Falls?
(A) One
(B) Two
(C) Three
(D) Four

90. what experience does Mario think the tourists will find unforgettable?
(A) Walking through the dark caves
(B) Traveling to the top of the waterfalls
(C) Feeling the spray from the falls
(D) Viewing the falls from the underside

91. According to the talk, who will not receive raincoats?


(A) The tour guides themselves
(B) Persons who are very large
(C) Those riding in the elevators
(D) Tourists who have brought their own

92. What can be inferred from the broadcast?


(A) One plane collided with another.
(B) Condcr Air is a ma.jor airline.
(C) The radio reported on the crash earlier.
(D) The helicopters will save some lives.

93. Who has survived the crash?


(A) No one
(B) One of the crew
(C) Several of the passengers
(D) lt is not known.

94. Where did the incident ot.rrl


(A) Over the mountains
(B) Over the sea
(C) ln a field
(D) With the Coast Guard

Go on to fhe nexf poge.


Gil
OE What kind of stsrre rs Antonia Francis probably cailing?
(A) A lrome suPPlies store
(B) A supermarket
(C) A bakerY
(D) A crafts store

\Uhich of the lollowing is NOT true?


(A) Antonia has already paid for the cake'
(B) The cake will be a chocolate sponge cake'
(C) Antonia is organizing a birthday party'
tD) The cake wlll be eaten by 5C peopie'

97. What can be inferred from the phone message?


(A) Antonia has contacted the store before'
(B) This is the first time Antonia has cailed the store'
(C) The cake will be verY PoPular.
(D) lt is a weekend.

98. What is the speaker trying to promote?


(A) A new company
(B) A new ranEe of trash cans
(C) A new trash collection sYstem
(D) His new invention

99. Accorciing to the speaker, how many different types of trash are there?
(A) Two
(B) Three
(C) Four
(D) Five

100. which of the following iterns should be put in the blue brox?

(A^) /,n empty cardboard box


td nn empty soda can
(C) Tissue PaPer
(D) Plastic bags

This is the end of the Listening test. Turn to Part 5 in your test book.

t Erirr
READING TEST
tr the Reading test, you will be required to answe¡'several types of reading comprehension
questions based orr a variety of texis. The Reading seciicn of the test will last approximately
,5 minutes. There are three parts, and direclions are given for eaclr part. You are
encouraged to answer as many questions as possible within the time allowed.

You nrust mark youranswers on the separate answer sheet. Do not write Voul' answers
;n the test boc,k.

Port 5
Directions: ln each question, )/ou will fincl a worrj or phrase missing. Four answer choices are
g ven below each sentence. You must choose the best answer to complete the sentence. Then
-ark the letter (A), (B), (C), or (D) on your answer sheet.

101. Some customers have been ------- that the music in the dining area is too loud.
(A) praising
rB) satisfied
C) complaining
3) annoying

bcss was so angry at me that I was sure i ------- be fired.


wiil
would
may
Ilr might

103. Please do not assign Mrs. Beedie to a small office. She suffers from severe
(A) hemophilia
i B) diabetes
(C) claustrophobia
(D) appendicitis

104. lntent on demonstrating its willingness to do what it takes tc beccme a malor force in the
industry, Vetcom has taken very public rneasures to ------- top research and deveiopment
experts away from other companies.
(A) deter I
(B) beckon
(C) lure
(D) jussle
Go on to the next proge.
CEil
F
iIT
I
way you oeer':": fii.
105. ------- I am concerned, you nray handle the siiuation in any l.
(A) lnasmuch F
(B) As to
(C) So much IT
(D) As far as I
I
I

10ó. Women's groups contlnue to express outrage at what they


perceive as ------- hiring praciices
r
in the inoustrY.
(A) salutarY
(B) inefficient
(C) contractual
(D) discriminatorY

107. She said she


(A) had
(B) could
(c) did
(D) would

has nearly doubled in the past


10g. Labor leaders complain that even though the cost of living
ciecade, workers' ------- have only increased by 14%'
(A) wages
(B) investments
(C) emPloYees
(D) positions

to express ------- at the


109. At the upcoming board meeting, the chairwoman is expected
company's inability to improve its market share'
(A) offensiveness
(B) aoProbation
(C) assertirreness
(D) frustration

governments to reduce
110. German trade representatives continue to pressut'e East 'Asian
------- on auto imPorts.
(A) tariffs
(B) finances
(C) cartels
(D) rebates

lm
111. Richards was fired for abusing her ------- account privrleges while on her last three business
trips abroad.
(4,) deposit
(B) expense
(c) debt
(D) savings

112. Employee benefits include paid holidays, medical and denial ccverage, and agenerous
------- plan.
(A) pension
(B) taxation
(C) expansion
(D) resignation

1 13. The store clerk notif ied security after ------- the shoplifter putting severai pieces of
merchandise into her purse.
(A) revealing
(B) observing
(C) alerting
(D) appealing

11t*. I will not be able to nrake the meeting, so my attorney wili be negotiating on rny -------
(A) behalf
(B) beside
(C) objective
(D) objection

115. On your way out, please go to the schedule your next


appointment.
(A) janitor
(B) custodian
(C) defendant
(D) receptionist

1 16. You will be in my office with the finished report by fire you! Got it?
l tol nor then
(B) in fact
(C) or else
(D) of course

Go on to the next poge.


ÍEII
f '17. When I asked her whether the company had any plans fcr new investments, her ------- was
simply a knowing smiie.
(A) respond
(B) response
iC) responding
(D) i'esponsive

1'18. Government tax otficials regularly ------- the books of even medium-sized businesses to
make sure they are paying their fair share to the national ireasury.
(A) auCit
(B) reflect
(C) measure
(D) mainiain

1 19. Gretchen Curtis was ------- f rom assistant manager to manager because she has what it
takes to lead this department.
(A) referred
(B) transferred
(C) promoted
(D) demoted

12A. ff only I ------- have to work tonighi, I could ask her to the movie opening.
(A) did not
(B) might not
(C) shall not
(D) could not

121. I am not sure if this office is big enough for our needs; perhaps we need sornething a litile
more -------.
(A) cavernous
(B) enormous
(C) spacious f
(D) precious I
I
122. fhere is a saying, "The customer is always right.l' which simply means that a business l
should make customer ------- a top priority. I ir
(A) satisfaction lr
(B) decisions Ir
i
(C) loyalty
(D) comparison
ir
lr
l(
)

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I a
a
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123. Ot course, I ------- if you sit down.
(A) mind
(B) don't mind
(C) care
(D) keep in mind

121. There are many factcrrs to ------- before we make a final decisionr.
(A) contribute
(B) contract
(C) ccnfess
(D) consider

125. I don't minC staying late every now and again, ------- don't expect me to be here every
evening.
(A) and
(B) so
(C) therefore
(D) but

126. The board of directors voted ------- a 25'k pay increase in their salaries.
(A) itself
(B) yourselves
(C) themselves
(D) herself

127. ------- was always one of my strong points during nny M.B.A. course.
(A) To adverlise
(B) ACvertising
(C) Advertisement
(D) To advertising

128. My arm hurts. A bunch of us ------- blood today at work.


(A) give
(B) to give
(C) gaved
(D) gave

Go on to the next poge.


fEr
'. .!

129. She ------- always on time.


(A) is
(B) does be
(C) are
(D) be

130. She ------- spoken to me about your proposal.


(A) did
(B) have
(C) is
(D) has

13f . There ------- no "l" in "Tearr¡."


(A) be
(B) isn't
(C) ain't
(D) is

132. You will find all the information you need ------- this computer disk.
(A) on
(B) in
(C) at
(D) by

1 33. The ------- is the first door on the right at the end of the hall.
(A) label
(B) labrador
(C) labyrinth
(D) lavatory

131r. He tries hard, but I ------- don't think he is doing a good job"
(A) very
(B) really
(C) almost
(D) exceptionally

ETIT¡
135. Piease ------- when you are done with the computer.
(A) loek off
(B) Iock on
(C) los in
(D) log out

13ó. We receive our ------- on the last Friday of ever.v month.


(A) paydays
(B) paychecks
(C) payment
(D) parchment

137. I like this office ------- than rny old one; it is much brighter.
(A) better
(B) more better
(C) the better
(D) the best

138. Tomorrow, I ------- going on a week-long business trip to the Maldives.


(A) will
(B) ro
(C) is
(D) am

139. The receptionist keeps a(n) ------- in his ear to free both hands for typing.
(A) telephone
(B) receiver
(c) earpiece
(D) hairpiece

140. Honestly, lthink my ------- is too low for all the work that I do.
(A) celery
(B) salary
(C) solid
(D) salve I
I

Go on to the next poge.


ÍEEI
Port 6
Directions: Read the texts on the foliowing pages. You will find a word or phrase missing in some
of the sentences. Below each of the sentences, four answer choices.are given. Select the most
appropriate answer to complete the text. Then nrark the letter (A), (B), (C), or (D) on your answer
sheet.

EES]
0uestions 141 throuqh 144 refer to the fottowing memo.

To: Graeme Lynch


From: Finance
Re: Ta,xes

It has been brought to our ------- that you have been charged incorrectly for taxes over the iast five
141. (A) notice
(B) desk
(C) atte''ition
(D) sign
months. We apologlze sincerely because this is ------- to an error in our office. We were going
'!42. (A) due
(B) owed
(C) indebted
(D) resulted
through some personnel changes when you joined the company, and unfortunately some incorrect
data was entered into our database. We have just realized that you have been charged for a higher tax
bracket than you should have been. We are making ------- to rectify the situation immediately, and in
143. (A) affords
(B) results
(C) desígns
(D) efforts
your nert paycheck you will notice that less tax has been subtracted than in previous rnonths. You
can reclaim the previous extra deductions if you ------- for a rebate at the end of the financial year.
nAt,.. (A) fite
{B) claim
(C) hold
(D) insist

Go on to the next pcge.


eEu
Questions 145 throuqh 148 refer to the foltowing letter.

Evergreen Garden Center


Slade Vailey
Bradton
December i 9'n
Dear Mrs, Jane GoldbY,

I am pieased to ------- you, on behalf of the Evergreen Garden Center, that this year,
you are the
145. (A) oblige
(B) brief
(C) alert
(D) inform

lucky winner of our annual Christmas tree prize cirawing. As you may recall from your last visit to
our store, all customers ------- items dui'ing the month oi December were automaticaily entered in our
14ó. (A) holding
(B) purchasing
(C) §etting
(D) making
prize winner.
drawing. The winning tickets were drawn this morning, and you were the lucky first
A few other smaller prizes were also awarded. We would iike to ------ you to a prize winners reception
1t,.7. (A) invite
(B) select
(C) invitation
(D) receive
you
at the Evergreen Garden Center on December 24'h. Piease let us know as soon as possible if
are unable to attend. We plan to present your prize on that
1t8. (A) affair
(B) haPPening
(C) occasion
(D) event

Congratulations!

i
I

Sincerely,

I
I
nrü.rrr Brown

I rr'rr
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Questions 149 throuqh 152 refer to the fotl,owing notice.

)l
ñi
Today ls the first year anni'versary of the ------- of the Happy Vaiiey Shopping Cenrer. In celebration
149. (A) building
(B) start
(C) opening
-i
-l (D) closure

-l of ihis fact, stores throughoui the Happy Valley complex will be holding specia! events and big dis-

-l
rl count sales siarting today and ------- for the next five days. Now is the time to check out all of your
150. (A) running
(B) completing
-i ¡
(C¡ organizing
-l
rl (D) ran

ri favorite stores and maybe treat yourself to something nice. Shoes and boots wili be half price on

ri Monday. Coats and jackets will be marl.ied ------- 25% on Tuesday. Home furnishings are priced
151. (A) up

-l (B) down

-i
Éi
(C) in
(D) on

Éi 15'k oll on Wednesday, the bookstores are ofiering a 30% discount on novels on Thursday and on
Éi Friday, and the food court is ------- free meais to the first 200 cr.¡stor¡ers! Don't miss out, and be sure

Éi I
152. (A) outsourcing
(B) supplying
Éi
rri (C)
(D)
serving
e reating
!t.
pi :c teli your f riends.

F
f,
IT
b
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F
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a
-

b
-
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b
b Go on to the nexf poge.
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Po,rt 7
!
II
Directions: ln this part of the test, you will read a selection of texts, such as magazine and ,
newspaper articles" letters, and advertisements. Each text is followed by several questions. Choose
the correct answer to each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
I
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F
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It
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fr
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lrl¡
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Questions 153 throuqh 155 refer to the foU.owing faxed tetter.

From: Ken Nicholas. President, Nova E,ooks


To: Heritage Credit Evaluations
Attention: Laura

Dear HCE,

This is to verify the empfoyment of Dr, Lydia Rivers with Nova Books, a pub-
lishing firm headquartered in Kitchener; Ontario. Dr. Rivers is currently being
compensated at the rate of $6,000 per month, but that sum ís expected to
increase as the pace of operations in the US picks up, Dr. Rivers has also been
retained as a contract author/editor of educational materials to be published
by Nova and the Nova children's line, Novino.

lf you have any further questions regarding the employment status,


creditworthiness, or character of Dr. Rivers, feel free to contact me.

Sincerely,

Ken Nicholas

153. Why might this fax have been sent?


(A) To recommend Dr. Rivers for a job
(B) To provide documentation to tax authorities
(C) To suppoñ Lydia Rivers'application for a toan
(D) To show that salaries are increasing quickly

154. What may happen as a result of this fax being sent?


(A) Dr. Rivers should go to jail,
(B) Dr. Flivers may be able to borrow money fro,-n a bank.
(C) Dr. Rivers could lose her job.
(D) Dr. Rivers will get a promotion.

155. What is Nova's children's book line called?


(,A) No kids
(B) Novino
¡
(C) Nova yoúth
(D) Young Novas

Go on to the nexl poge.


GEIT
_I
!
!I
Questions 156 throuqh 158 refer to the foL!.owing contest advertisernent. I

?
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I
The SunCool i.trot S¡¡m¡trer Wireels Contest T
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!

Purchase a 16' or 22-az. bottle o1'any suncool beverage, and you rna)/ spenc a
cool summer in the seat of a hot new Grand Z car, Apollo motorcycle. or Hi-Trei<i<er
r
tr
rnountain bikel'lust look underthe bottle cap and see if you are an instantwinner.

(Rules and Deiaiis: Must be over 1B to play" One prrze per contestant. Cffer
vaiid
for US and Canadian resicJents on!¡r. gi..jr"¡p¡t empic;rsgs of SunCool Corporation or
I
membe¡'s of their immediate families not eligible for prizes. pr;zes must
be
ir
redeemed by rnidnight, october 31, 2c06. ocjds of winning: car 1:400,000; ir
rnotorcycle 1 :4.5,000; bicycle i :10,0Cr0.)

Iir
L
tb
156. Based on the information in the ad, which of the following is most iikely true?
L
(A) This ad was published in a car magazine.
(B) Most customers willwin a prize.
L
(C) SunCool is sold in more than one country. Ir
(D) There is onty one fiavor oÍ SunCool. F
U
L
157. Which of the followrng statements is clearly NOT true?
(A) sunGool prints prize notices on the caps of its beverages.
(B) One is more likely to win a car than a motorcycle.
tlr
(C) No one may be awardecl both a car and a motorcycle. lr
(D) SunCooi Ccla is sold in more than one size bottie.
ir

ir
1

158. \¡/ho among the following cannot win an Apollo Motorcycle in this contest?
(A) One who dislikes SunCool products lrr
(B) Someone born in November, .1gg5 t,
(C) A fcrmer SunCool executive i;
(D) Somec,ne not born in the US or Canada
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Qr¡estions 159 throuqh 161 refer to the foltowing prornotional information.

Running Sta¡"t Program:


GÍving Kids a Running §tart towards Education
Take part in the Price/Bellhouse Corporation Running Start Program

When: Saturday, July 15 @ 9:00 a"m.


Where: State Universitl' Athletic Complex

The Running Starr Program is rJesieneci to supplv children ur need with a backpack.
school supplies, and neu,ciothing in order to prepare them for a successful school
year. The molley raised from the Price/tsellhouse Corporation's S-kilometer run
benefitrs the Running Stalt F\ogram as well as ottrrer Cornbined Charities youth programs
and services. Last -vear, with oyer 300 runners competing, more than $10,000 was
raised-making all the kids served by Combined Charities the real u'ilrners!

159. What information is NOT contained in the pron'rotion?


(A) The amount of money expected to be raised
(B) The names of the commercial sponsor
(C) The objectives of the Running Start Program
(D) The scheduled distance of the run

1ó0. What best describes the event advertised?


(A) A state-sponsored inter-school competition
(B) An effo¡1to improve student physical fitness
(C) A fund-raiser to help poor schoolchildren
(D) A race between employees of two companies

1ó1. When is the event scheduled to be held?


(A) On a fall morning
(B) On a summer morning
I fCl On a spring afternoon
(D) On a summer afternoon

Go on to the next Poge.


GEEI
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{
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!
0uestionslé2thro¡'¡eLt64refertothefot.towinginstructionsonanapplicationform. I
T
I
I

pFloTos. you rnust subniit 2 ldentical natura! co¡or photographs of yourself


I
1

taken \A,ithin 30 days of th¡s appl[cation' The phCItos must have a white
been
!I
background, b,e unrnounted, pninted on th¡n paper, and not have
prof¡le showing
retouched. They shoutd shGw a three-qrrarter fro¡rtal
your
the right side of your face, with your right ear visible and with
a religlotts
head bare (untess you are wean¡ng a headdress as nequired by
photos shot'lld be no larger than
order of whlch you a!"e a menrber). The
and the
5crn x 5cn'1. With a pencil, print you¡'narne, appticetlon nurnber,
date taken on the back of each subrnitted photograph.

1 é2. which of ihe following is NlcT a requirenrent for the two photographs?
(A) That they be taken the day before being submitted
(B) That they show the right side of the applicant's face
(C) That iheY be exactiY the same
(D) That the date they were taken be indicatecj

in the instrr-¡ctions?
1ó3. Vilhat is ihe only requirement for uvhich an exenrption is stated
(A) The photos must be no largei'than a certain size'
(B) Tne information on the reverse must be written in perrcil.
(C) The head oÍ the applicant musri be shown bare'
(D) The background of the photo rnust be a specific color"

1ó4. What should appear on the back of the photo?


(A) The aPPlieation number
(B) The size of the Photo
(C) The PhctograPher's name
(D) The address

I nr¡gr
Questions f ó5 throuqh f 6g refer to ilrre for.towrng
product information.

Thank ¡,ou for purchasing this CompuEd product.


Our Product Development philosophy
Since t98o, The colnpuEd Conipany'' has consistently
rleve)oped and rnarketed the most innovati'e
effecüve chjldren's educa.üc'nai .ófll"u.u available. and
our an'ard-winning proaucts help deveiop yr¡ur child,s
i}"d:i;.lj:r,*§ targeting impoltilnt u.u,' oiiñoti c,,..i",,1,,,n, u,.'n'u. ."uai,,g,
i:Tf"".irl^re
Before hitting the market, e\¡ery prograrn from
CompuEd is subiecjr io e.xtensiye research a¡d testing,
r.t'ith input frorn teachers. curricuLum ciesigners,
ed,,cation
children' Each product is designed not c,ni¡'to ie educationai,
r"r";;;;r;,
*ci-importantl¡,-parents and
but ,tro t lgt ty entertaÍning. In fact, our
companl¡'s motto is, "For Learni,g to Get Done,
Learning N{ust Be Fun.,,
CompuEd pioneered f-he use of Adaptive Learning.Technologl,,
.¡,hereby the s,cftware is designed
programmed to become.more challenging as the a¡d
skill ]evel oflte ur.. in"..ur"s.
-rLqóso' This
arlrb means rnar
that it u,,ili
be before your
1's¿ra child outgrorars h[ oi her cornpuEd producrtr 'rea,s
Finall;¡' compuEd itseHis conünualll' isrrür* *om
its customers. \44len we design neu.pro,-lucts
of existing products. we do so pai'ing close ittention or upgrades
to feedbacl< from our consurners. so, if .r,ou
comments or suggestions-positive or negative-please have any
do not hesitate to pass them on tr: us. you can
eontact us üa email at feedback@coinpued.com,
or r'"isit us o¡r the *"¡ i**n .lrome-compued.coml
fill out the customer comment form. Tile code for this and
fril; ;;;.h ;;.

165. Where would this information most likely be found?


(A) ln a magazíne advertisement
(B) included with purchased software
(C) ln a review of newly released programs
(D) Attached to a letter from customer service

1ó6' which of the following would probabiy Nor


be found on a cornpuEd product,s package?
(A) "Learn geography with your favorite canoon characterr,,
(B) "Spend hours memorizing historicai datesl,,
(C) "CompuEd: Over two decades of making learning fun.,,
(D) "Prepare your chiid for the upcoming school yea;."

1ó7' Among the following, who is Nor ment¡oned as


being invorved in the product development
process?
(A) Software engineers
(B) Parents and their children
(C) Hesearchers
(D) Education professionals

168. According to the rea{rng, which of the following


is true?
(A) compuEd offers'upg.ades for ail its order software.
(B) compuEd has been the most popular educational software
since i gg0.
(C) CompuEd products have won awards in the past.
(D) CompuEd's software ¡s only for very young chitdren.
Go on to the next p§ge.
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Questions '!69 throuch 172 refer to the fol[owing job advertisernent. I
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Part-t3me ttrelE wanted
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Schr¡ol Bus DriverJrcnes Transport Service (

lf ii¡¡'¡g a gocddi-ii,e¡'v"ho iikes chiidren, this is a great oppo;-ti;iiit¡r io pien I


ahead for a terrific part-time job during the school year! (

(
Our small buses transport approximatel¡, i 5 students to and from Steul¡en County
schools lvitlrin the greater Tri-State Area. At.lones Transport, yol;''e guaranteed
a rnininrum of 20 hours per week at $'] 0.00 per hour aiter your'trainino is conrplete.
We even provide state minimum \ /age (currenti'y $6.00) during trairringl We are
now accepting applications for our summer training course. Only five positions
will be filled, so hurry and act fast!

Parents, brrng u¡: to two preschoolers with you on the bus and save on day care
expenses while you workl

Retirees, earn extra spending money and have the summer off to spend itl
Live alone? Get out early each morning and enjoy contact with chiidren and
their parents.

All you need to bring to the iob is the ability


to reiate well to school-aqed children,
an open, honest and enthusiastic attitr-rde, and a level of comf-ort behind the
wheel of a snrall school bus. we bring the restl \!'e are an equal opportunity
employer and our training is co'vered b)¡ Veteran's Administration Benefits.
Call us at 355-1128

Please note that as per state law 45-11964Aa(g).ia we cannot en',ploy anyone who
lras been convicted of drunk driving or any felony. This law applies to convictions
within the state as well as r¡¡ithin other states. No exceptions lvill be made to
this policy.

I EÉ¡!il
1ó9. what is the hourly salary for peopie while training at Jones Transporl?
(A) lt is S6.00 per hour.
(B) lt ¡s $10.00 per hour.
(C) People who are training do not get paid.
(D) lt depends on the number of stuCents per bus.

170. Why sliould applications be submitted as soon as possible?


(A) The summer training course has already started.
(B) The school year will starl by the end of the month.
(C) Oniy a limited number of positions will be filled.
(D) Jones Transporl buses stai't runn¡ng early.

171. Who is NOT specifically encouraged to apply for the job?


(A) People who live alone
(B) Residents of Steuben County
(C) Retired people
(D) Parents with young clrildren

172. How many students usually take the bus each day?
(A) Five
(B) Fifteen
iC,t Fifty
tD) Fitty-five

Go on to the nexl poge.


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Questfrons 173 throush 'i76 refer to the foll.owíng news report. i
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I,{ORGANTO\I,'N-Aft er ¡ 6 neeks or one hundred." Extra security I
of labror contracr dispures, Costas has been ordered bv the plant, and i
A.{etals q,orkers say they have had guards are trlocl<ing passage through I
enough. At ro:_1o this mornins. the main entrance to the factory. I
hundreds of entplol'ees rvalked out Cornpany officials have refused to
of ro ork and onro the picket line. comment on the situation. Local
t
Ccrstas }4etals emplo¡'s more than business Ieaders are concerned
I
8oo rvorkers, and the union sal,,s because anv kind of prolonged t
about 90 percent of them are dispute couid have a negative effect I
participaring in the strike. Thev on orher sectors of the cornmunity I
plan to continue to picket factorv as well. According ro Hank Jarvis, I
offices here in four hour shifts.
The union representative claims
o\,r,ner of Jarvis Real Estate, "\\rhat
happens to Costas Metals happens
t
workers have taken these measures to our town." This amitude is shared
I
as a last resort. "The membership by others as well. "Cosras Metals t
had r¡ret and decided to wait for is the backbone of our local econornl,. I
the compan-y ro put a decent offer Everlthing from food to enterrainmenl I
on the table, and r.r'hen it finally to hor¡ses... it all connects to the I
did late last night, it turned our ro
be u,hollv unacceptable. So, we vored
metal plantr" sa)/s one business
or¡/ner u,ho does not \\,ant to be
!
to strike." The representative said identified. The rvhole rorvn is taoping
I
that union niembers u,ill striiie as for a settlement soon. T
iong as necessary, be it "one u,eek I
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173. What would be the best headline for this news reporl?
(A) Costas plant Oroers Extra Security
(B) Over 800 Workers Stage Walkout at Costas

ts (C) Costas Metal Loses Money During Strike


(D) Costas Workers Start Strike Today

F-
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171. What triggered the strike?
(A) 16 weeks of continuous labor disputes
(B) An offer by the company that the union found unacceptabie
(C) 90% of the workers picketing the factory offices

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(D) The company ordering extra security guards

hli 175. How long do the workers intend to strike?


L-I (A) For four hours
L¡i (B) A nurnber of weeks
l..i (C) lndefinitety

Fi
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(D) Late into the night

ti 17 6' lf some of the plant workers were to lose their jobs, what might

hi
the effect on the
community be?

F;
lrl
(A) No effect. Things would stay the same.
(B) There wourd be more houses a'airabre for other peopie to rive
in.
(C) The economy of the community would suffer.
f'al (D) The economy of the eommunity,would prosper.
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Ouestions 177 throuqh 180 refer to the following notice. F


EIF
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Attention All Food Mort Associotes:


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There ore two rnotters.that I wourld like io bring io your olteniion.
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Firsi, beginning tomorrow, Aprii 5'h, the cily will be conducting repoirs on
ihe woter lines under the north ponking lot, ond they expect to finish someiime It
tr
oround the I5'n. While the north ioi is closed¡ you moy leove your vehícles
C
in the moin cusiomer porking loi, bul ii you do, you must pork as for owoy
b
from the rnoin entronce os possible. lí on employee's ,ehicle is found
pcrked neor the store entronce, thot employee wiil lose the right to pork
onywhere on store properiy. Remember, if you don't wont lo hove to pork
l;i¿
on the street, pleose pork your vehicles owsy frorn the store enironce. Your
lc
cooperotion in this motler is greotly opprecicted. l¿
le
Second, there hos been o problem with people goirrg through the durnpsier
bins behinci the store looking for food. We osk oll employees to moke sure
lt

thct the dumpsters remoin locked et sll times, unless trssh is being emptied
into fhem. While the rnonogement undersio'nds ond is sy'mpothetic to the

it
needs of the less fortunate who mcy be iooking for food, the otiorneys for
Food Morf hove worned us thot for insuronce reosons, the dumpsters must
i;lr
remoin locked with both o podlock ond o choin. AIso, if )'ou see cn¡,e¡s lr
going ihrough the dumpster bins, pleose repori them to the monogement. E
Thonk you ogoin for your cooperotion. I
Kurt Bokonon
!
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Assistont Monoger
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É 177. For whom is this message intended?
f, (A) The assistant manager
f, (B) Employees of Food Mar-t
fl (C) City repair personnel
f, (D) Food Mart custorners
)
) 178. How long willthe north parking lot be closecJ?
f, (A) Around '10 days
) (B) For 15 days
(C) Frorn tomorrow untilApril 5'n
) (D) Whiie the customer lot is used
)
)
É, 179. lt can be inferrecj that employees usually park their vehicles in what location?
(A) The ncrth parking lot
-ú (B) On city streets
(C) Away from the store

Éi
- (D) The main parking area

Éi
Éfr 180. What is the store's problem related to the dumpsters?

rl iA) The dumpsters are too small for all of the garbaEe.
iB) People are taking things out of them.
Í ,C; An employee lost the key for the padlock on the dumpster.
í D, Animals are Eetting into the dumpsters because they aren't lccked"
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Questions ?8,l throueh lgS refer to the fol,lowinE faxes.
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FAX¡ URGENT
I
To: Sanraniha Curnow, Leila Fashions
I
From: Annette Lyons, Head of Ladies Fashions, Alderson
Depailme;rt store
He: Order !
t
Date: Decemberf5,n ¡

Sam, I
The clothes and shoes that you sent us in ihe last delivery have proved
to be an
!
amazing success. They are iust fiying olf the racks. Therefore. I T
would lilie to place an
order for the following items:
T
An additional 5 ciresses in each of the sizes you delivered
before (a tctal of 50 dr.esses); t
7 skirts in sizes 6 through i2 (even sizes oniy. a total of
4 blouses in
28 skiris);
sizes 6 through 18 (2 p¡nk and 2 black, even sizes only. a
totaiof 2g blouses);
t
l

,
and if you have any of those silver and pearl earrings, send T
us as many as you can. i
we want to have the clothes ready to go on sale within the next
.orprá ,;U;;. c;, F
you get them to us by midday on the 17'n ?
T
Let me as soon as you can,
ir
Thanks,
F
Annetie l
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{**-***w@@rws**qr"v.**'§.ffiffi*ffi
4*'\:,affi-wá¿*\"n-*.yes.@wÉ8,ry&#:4* ir
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gFAXF
$F il
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i 3, A¡nette L1,ons, Alderson Department Store i¡
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' From: Sarnantha Curnor.r; Leila Fasirions i
i Re: Order I
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Date, ó"."*Uu, rS,' F ir
; Dear Annette, ir
I'm sending this fax in reply to tire fax vou sent earh¡ this morning.
I,ve spent the rrroming
ir
telephoning around or-rr suppiiers and factories, try.ing to
gather lil of the items you have ::
requested. unfortunately, this being the holidav ourár,
tie factory we rlse on a legular lu
basis is aiready w'orking at full capacity, trying io complete
tried to pull a few strings and get some favors done, but tr'm
orders from other ciients. I,ve jr
t

I can do is send you everything that vve currentlv have in


get the other stutf to
not having a lot of luck. What
stock im,rnediate6i and tr.1r ts ;r
1'ou iateri if at all. I doubt that r.t¡e rvill be able to
order made before Christmasl and I imagine that you Eet the rest of l,our tf
,,von,t oru,-,* i,,'.o" ;-;.i;;il;.- ,í
items once Christmas has passed anrl
1.er-rs¡urt rnor,,ing into the bargarn sale season.
Let me know r.r,hat you tirink. rl
Regards, I
Samantha
rl
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ijl¡i:-,; _.iti.]i:r;
::: ;:. .r. ¡: :t:"-fie;iq.t aj..il {i ii
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)í 181. Why were these two laxes sent?
)1 (A) To discuss an order of clothes
)i (B) To cancel an order
(C) To discuss Christmas plans
-:
)i (D) To drscuss the bargain sale season

aal
)i f 82. Why ooes Annette want more of the same items?
)t, (A) The shelves lcok empty.
(B) There is a great demand for them.
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)i (C) She wants to buy some for herself.
(D) She is flying to a meeting.
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flt, '183. What is the problem at the factories?
t'', (A) They are closed for the holidays.
(B) They are busy fulfilling other orders.
): (C) They are going out of business.
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(D) There is no problem.

É;
184. What has Samantha been doing all morning?
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Él (A) Christmas shopping
(B) Telephoning manufacturers and suppliers
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(C) Making clothes
(D) Making deliveries

t
rf 185. How likely is it that Samantha will be able to send everything that Annette wants?

f iA)
(B)
There is a very high possibility.

rl (C)
She had aiready sent the items.
She gives no ¡ndication of this.
f (D) lt is very doubtful.
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Questions 18ó throuqh 190 refer to the f ol.l.owinrE comptaint and response.
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To:
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CustornerResponse[custcmer.care@haniey.col
Frcm: zetda22l-dhiprnaiL.com
I
Suh,:ect: Faul't¡' !]oos I
Date: lvi,ay 19, 20A6 t
I found this address on the sicie of the packet of one of ycur procii-rcis, sc I hope this t
the correct
is
acjdr-ess for ccmptaints. lf not, wouLd you piease loryvard this tc ihe er¡i-i-eci aodress? t i
i am email'ing you because ,rf a probiern that I experien:ed with a Hanley flectronics product. !
I have been using Hanle¡l products 1or nran/ years, encj ihis was the first time that I haye
F
haci any'iroub[e. I recent[y pu;-chased the HanLey tlagic Siraight/V/ave Hair tonqs irom the
cnline shopping maIL r:n your website.
t
j

Ihad seen them adveriised on television and in various fashion nraoazines. The problem
!I
Ir
is that even after waiiing the reccmniencieC 5 rninuies, the tongs did nr:t rea[[y seem to
heat up. lwaited a further 5 minuies, bui they stitLdicin't get any hotter. ltried using them
to straighten my hair, bui nothing happened, and it wa-c a waste of tirne. iwouici, therefore,
r
i

Like to receive a refurrC. CouLd you te[t me how lshoui.d go aboui this?
Thank you for ycur time.
r
ZeLcia Whitfiel.d rF
F
L
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To: J
From:
zeldo22@hipmoil.com
Alison O'Brion (oobrion@honley.co)
Subiect; Re: Foulty goods 3
r
I

Dole: May 20,2006 p


i

Deor Ms. Whirfield,


L
trhonk you for your emoil. oleriing us io the problem you hove hod with one of our products. !¡
lom sorry to heor thot this hos inconvenienced you. This is the firsi conrpicini of 'this kind ir
1

regording this porticulor product, ond I con only imogine thot c wire hos becom" disconnecied.
iI
We would be hoppy to refund your money in full, inciuding postoge ond pocking. To obtain
o refund we os.k 'you to send the produci (in iis orioinol poikoginj;f pos;blu), together rvith i!
your nome ond oddress ond order referen,:e number io the following oddress: ;t
Relurns rI
Honley Elecironics
Bpvcys lndustriol Estote
:;
Socromenlo, CA 90786 :r,
.!
for ony inconvenience oncl hope you will clniinue tc use our products.
§::"?:,'r:ttlogize ,Il
'l
Alison O'Brion
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186. Why cjid Zelda Whiifield send an email?
(A) To place an order
(B) To ask for her money back
(C) To ask for an exchange
(D) To demand an apology

'187. Whiclr of the following statements best describes Zelda Whitfield?


(A) She is a new customer.
(B¡ She doesn't often make electronics purchases.
(C) She frequently makes complaints.
(D) She is a loyal cusicmer of Hanley Electronics.

188. How long did Zelda Whitfield wait for the tongs to heat up?
(A) 5 minutes
(B) A total of 10 minutes
(C) 15 minutes
(D) Many years

189. How many other complaints has the company received?


(A) None for this particular product
(B) A dozen
(C) Several
(D) Hundreds

190. What information should Zelda Whitfield send?


(A) Phone number
(B) Credit card number
(C) Name, address, and reference number
(D) Name and email address

Go on to the next Poge.


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Questions 191 lhro¿lqh refer to the fottowing chant and tetter.
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A Comparison of store Location changes over a 10-year period, 1gg5-2005
I
Hesults
cf a stuo;v carried out by the Millford Chapter oí the Charnber of Smanl Businesses I
I
Stores in dowmtow¡r locations, Stores in downtown tocations, I
1995 figures 20*5 figures
3C
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25
20
¿a t
!5
!t
tr
10
q t
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t
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[l lr4cvie Theaters & Cofl'ee shops ffiffi, Supermarkets


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Chamber of Small Businesses I
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l\4illford Chapter
304 High Street
Milllord
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Januaw 22'
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Ma¡ror \{esle5,
City l"tall j
Miliiord t
Dear Mr. Tt4a¡,or ]r
:

As the chairper"son of the lr4illlord chapter cf the chamber of Small Busínesses, I anr sendingvou the attached ü
charis j'or your consicieralion.
The Chamber of Srnall Businesses is concerned with consenl'ng
::
prorride a vital life source to any town. Unfortunatei¡i
clowntou;lr shopning areas as we ieel these
these clays, far too man), of our-tovrn centers are beíng

allowed to die' You may feei that this is rather over-exággerated, but l'd
with empty boarded-up stores, c¡'inre rates rise. lA/ith no people arcunc,
like you to consicler this: in a to\a-n cenrer
theie empty buildings Lrecome a der for
I
drug adriicts and dealers. Violent crir¡e ilicreases in empty streets. younq peopie
hon"elown if there is nothing ]eft to feel proud of. Furthermore, in
carrnot fee.l a sense of priiie in their I
the past,'yourig people grew up surrou,decr. by
smali local)y-owned businesses. This gave them something.tn aspire
to. n á¡, rr* other peaple froni backgrounds 'l!
like their own' who had become successful. Now, all they see is failure
and big áut-lf'-tonn strlres owned bv outsiders.
The charnbe¡ of smail Businesses has long been concenred by the
lois oi snrall locally-owned '6usinesses i,
,lt!
),,4illford. lf 1,err 1..¡ at the attached charts, I thinl. you,ii
ur,dersiarid wh¡,. Asyou calt see, ever.t just ten years
ago we had a reasonabie ¡ange ofstores, with a choice ofproprietors,oihu,we
!
alj had our favorite harclware
store' or our favorite supernlarket, often within walking distance
ol oiir hon-¡es. 0r,er the past tr.n yea6, most of !
those stores have gone out of business unable to cope with
ihe ne¡¡ comrnercial estates on the outsk.irts of the towl,..
the competiricn fionr the larger retaiiers set up in !
\'!e urge you to promote businesses to set up in
fowntown locations and ic set r¡ore restrictiors c,n the
corrstiuctjoll 0í commercial areas on the outskirts ol l,i4illforcl. Let's
I
brir,E lIe úaclL 1r_, iVi:llfurd.
|rr
Thark you for vour tin¡e.
I
Sincerely,
I
\4aurice Stiies,
Charnber ol Sn':all Businesses
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) f 91. What is the purpose o{ this letter?
(A) To ask for ¡ermission to open a new business
-) (B) To complain about crirne in Miliford
) (C) To express concern about the downtown retail area
(D) To thank the mayor for his endeavors to bring new businesses to Miilford
)
)
) 192. Who is Maurice Stiles?
) (A) Mayor of Millford
) (B) A mernb,er of an organization concerned with protecting snrall businesses
(C) A crime prevention viEilante
) (D) The owner of a hardvvare store in downtown Millford
)
)
) 193. Which statement best describes the situation in Millford?
) (,4) Behryeen 1995 and 2005, all downtown cofÍee shops l¡¡ent out of business.
(B) Between 1995 and 2005, all businesses relocated to out of town shopping centers.
) (C) ln 2005, only coffee shops seem to have remained successful downtown.
) (D) In 2005, hardware stores are the most successful downtown retailer.
)
- 194. According to the ietter, what is the result of a loss of small businesses downtown?
- (A) Rising prices
- (B) Higher unemployment
(C) Less tourists
-{)
1D) Rising erime


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195. V/hat does the Chamber of Small Businesses want the mayor to do?
{ (A) Stimulate the downtown area and limit out-of-town retail areas
t (B) Open his own business
! (C) Resign from his position
f (D) Visit the Chamber of Smali Businesses to give a speech
t
f
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)
)
)
) Go on fo the next poge.
) GtÍt
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Questions 196 thrauc['r 200 refer to the fottowing on[.inre advert¡sement and emait. I
I
a
\\''¿rn terJ : ()r a duate l I ar rú'a ctl rr i n g ]in gin e er
a
é
Ponit ir»r ofll'r'r:cl: C,.¡ol' €
Empl,uvcr': Tll¡e R"il,crsi dr Bar

\X/c arc a rivelside atlraction iot:ated on tJ.te sriuth bulk of tLe rivcr Tl:ames in London. Our bar é
carric:s a srrall lunch and dinner rneilu. \{ie also provide ccrporate l¡ufIbt Jbod. §ie har.: a smiill.
fi¿sic'kitt:hcn cqriilryrd u''ith ¡rer," applianr:es (dl lcss tlial 6 mo¡rths old). \fi'e arc loohng for one
O
Ilerstlrl lho u.iil noi'li alol.lc lo cal'rl out die dudes described belov,:
é
Cookin.g- F
Rece:ivilg and puttirrg au,al Celilcries
?
\{aLing orders rücn requlrcd
Cleaning tirc kilc'hen u'ea C
Scn1lg in the bar if ncccssu'), €
The ideal cantlidate r''r¡ill have at ieast 2 ¡,cars experience r,r,orking itl the caterilg industrr,. \\e need U
a sell-starLer able to l,ork u irirout supen'ision, but a.lsr¡ rviliing to help out ar 1,iusl rinres. As a small
business it is esseurial that all our empkrvees are alrle to work as a Leam.
IU
T'his is a irernianent positicin paf ing É9 an hour.
Ap¡rlicationr nrust be retcired hr Julre 3'''.
3
?
Click l¡erc to applr':
?
?
7
/
é
From: ivynewn@lyan.net
L
Subject: Job Application F
1

Date: May 30'n


ir
J
It is with great interest that I read the advertisement for a cook placed on the Jobs for
Ali website. I am attaching my résumé for your consideration. I have over 7 years'experience
in the catering industry. I siarted out as a bartencler in the pub run by my family, then
C
,;
attended ihe local community coilege in order to qualify as a cook. I have been working
as a cook at the Wayside lnn for the last 2 year"s. I anr enjoyirig my currenl pos¡tíon, J
but would like io move to a job which allows me to have a little more responsibility. I O
am able to provide references from all my previous emplc,yers, should you need them.
J
I look forward to heanng from you. €
Sincerely, u
lvor lrlewnham
I
é


rerEif é



é

,l
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? 196. What is the purpose of the advertisenrent?
) (F,) To recruit a cook
I (B) To promote a new bar
) (C) To promote sightseeing in London
(D) To give directions how to find a bar
)
)
I 197. Whicl^r is true of the Riverslde Bar?
I (,q) lt does not serve food, onty drinks.
t (B) lt is a restaurant inside a large l-ondon hotel.
(C) lt has relatively new equipment in the kitchen.
I (D) lt is not reallir located near a river'; it is in downtown London.
)
I
I 198. Why cjoes lvor Newnham vrant to change jobs?
) (A) He hates his current job.
I (B) He wants more money.
(C) He wants more responsibility.
t: (D) He wants to move to London.
¡
I
I 199. What kind of person is the Rrverside inn looking for?
, (A) A young person lc'oking for their first catering job l

t
f '31
D,
3:,i,1'ffl,i-Jl,JÍ,"1:',ilI,?:il"",::hil'J.::T:o;["'"n'"
Anyone who can cook
t
t 20C. \"':ich of the following duties is NCT mentioned in the advertisement?
I
t- I Cookins

;31 ffi:lflderiveries
I 1D) l/aking orders
f
D
I
D
I
l,
l1
D
f
I
I Stopl This is the end of the test. lf you flnish before time is called, you may go back ic Part*q 5, 6
I and 7. and check your work.

)
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ANSWER KEY
PRACTIC E TEST 1

FART I. Piciure Description PART 2. Questions qnd Responses


1. (A) The man is walching television. ''i 1. Don't you have Saturdays cff?
(Bi The man is doing exercises. (A) Tne weei-iend is coming scon.
(C) The man is reaciing the newspaper'. (B) We'll meet after thai, then.
(D) The man is iooking ai papers. (C) Usuall¡,, but noi this week.

2. (A) The ofÍice workers are lvatching a whiteboard. 12. l'm havinE trouble concentrating or¡ this.
(B) The office r¡vorkers are lcol.ling at a whiteboa¡"d. (A) \{lell, why dcn't we tai.:e a short break then?
(C) The pecple are takirtg a whiteboard. (B) Youi have to cor)certrale.
(D) The people are c¡eaning a whiteboard. (C) lt's an ¡mportant issue these days.

3. (A) The man is a cooker. 13. 't'/hen is the New Jersey train supposed to
(B) lt is being cooked. arrive?
(C) The chef is working. (A) l'm not sure. l'll check.
(D) The chief is working. (B) Your tickei is not valid today.
(C) lt comes directly f¡'orn Boston.
4. 14) There is nc one in ihe store.
(B) The store is crowded. 14. How do you plan to gel that documenl there by
(C) lt is bargain sale tir¡e. Thursday?
(D) She is trying on a coat. (A) I expect it to be.
(B) By express mail.
5. (A) The man is taking tire phone. (C) Next Wednesday.
(B) The man is talking to a woman.
(C) The man is taking a phone call. '1
5" Could you look this over for me?
(D¡ The rnan is hanEirrg up. (A) No, it can't be predrcted.
(B) Sure, but don't count on it.
6. (A) The bicycle is lying on the stairs. (C) Sure. l'll be there in jusl a second,
(3) The bicycie is next tc a car.
(C) The bicycle is hanging frorn the tree. 16. tl/hat Cc you think of the new vacation
(D) The bicycle is between a tree anci the stairs. policy?
(A) Yes, I certainly have.
7. (A) The desk is clean. (B) I think it's a little unfair.
(B) The desk is a iittle untidy. (C) Not right at this n.]oment.
(C) There is ncthing on the desk.
(D) The nran is writing at the desk. 17. lsn't that a terrific idea?
(A) \'es. i1 s a terrible one
8. (A) The man is working in his office. (B) Yes, absolutely britrliant.
(ts) The man is walking Cown the escalator. (C) l{o, I haven't any yet.
(C) The man is getting on an airplane.
(D) The man is waiting for a bus. 18. Are you Eoing to Chicago by bus or.train?
. (A) I'Jeither, l'm flying there.
9. (A) The man is climbing the ladder. (ts) My brother drove me.
(81 The ladder is up against a wlndow. (C) Yes, by bus.
(C) The ladder is leaning agalnst the wall.
(D) The ladder is broken. 19. Where is..Iirn McTaggarl's office?
(A) Yes, it's here.
10. (A) The house is being knocked down. (B) Oh, l'rn sorry.
(B) A house is being built. (c) lt's or¡ the fifth floor.
(C) The rnan is fishing in front of his house.
(D) The man is eating lunch. 20, I'm sorry I had 10 put you cn hold.
(A) Here, give it to rne.
(B) I don'1 ¡nind a liitie vvali.
1C) I can r ü.."pr your orrer.

Ei:,ED
21 . Whom do you thinl,r we should give the job to? 32. Could you arrange a taxi for nne this afternoon?
(A) l'd say the first woman we interviewed. (A) Sure, what time do ycru need it?
(B) I think that no one will regret it. (B) I borrowed it again last week.
(C) The application cieadline was last week. (C) This atternoon is not good for me.

22. Do you have a personal assistant? 33. Have you ever considered investing in the stock
(A) So far, so gocC. market?
(B) No, I handle everything myself. (A) Yes, I need to pick up some milk.
(C) Yes, Nadia is leaving soon. (B) No, I prefer safer investrnents.
(C) No, I wasn't able to then.
23. Why are you postponing the launch?
(A) By at least two or three days. 34. What a!"e your summer hours?
(B) Not everyone has ti¡ne for lunch tomorrow. (A) August is the hottest month,
(C) Because we were instructed to. (B) lt stays lighi till laie in the evening.
(C) Store hours are the same ail year.
24. When does your training begin?
(A) lt's over at twelve. 35. Should we discount the prices or give away a
(B) At the end of August. free gift?
(C) Don't miss the siart. (A) Personally, I like a gooC bargain saie.
(B) lt's a free gifi.
25. Where can I catch a taxi around here? (C) I don't have a lot of time toda),.
(A) There's a taxi stand around the corner.
(B) You can sit down if you want. 36. \A/hen is the best t¡me to call your office?
(C) Yes, right around the corner. (A) MV phone number is 987-998.
(B) Any time after 10:00 should be CrK.
26. Why did you take those fiies out of the office? (C) I don't have a receptionist,
(A) I wanted to read them over dinner.
(B) That's a serious issue, you know. 37. Why hasn't Miguel arrived yet?
(C) Of course, but not for vei'y long. (A) He called to say he's taking his son to the
doctor.
27. Do you want to look at the figures tociay or (B) He's not here yet.
tomorrow? (C) Miguel is going to chair the meeting this
(A) l'm exhausted. Let's wait. afternoon"
(B) No, I'm not very hungry right now.
(C) Yes, I want to look at them. 38. How can I open the copier to remove jarnmec
paper?
28. lt looks Iike it might rain, doesn't it? (A) The jam will mal.re it very sticky.
(A) Put your heavy coat on. (B) ,3n, no. l've iost my papers,
(B1 I think it's already started. (C) just pull the green lever on the side.
(C) Tell me whether or not to.
39. Would you recorrmend iackson or Blaile to
29. Are those service rnanuals available yet? print ihe new cards?
(A) Thev don't serve that here. (A) | don't particuiarly ilke the new design.
(B) Yes, rf you don't mind. (B) Jackson and Biahle both received cards.
(C) No, but they will be soon. iC) lfrey're both Eood, but Blake is sliEhtly
cheaoer.
30. You'll make it to Friday's training session, won't
you? 40. When will you be ready to review the résumés
(A) lt's hard for me to admit it. viith me?
(B) I made it with rny own two hands. iA) How does 3 o'clock sound?
(C) Yes, unless something urgent conres up. (B) I haven't tcld tirem y,et.
(C\ V,'etl, :hat's iusr \.our op;nion.
31. Would you speil ¡rour lasi name fcr me, please?
(A) Sure, it's C-R-U-Z.
(B) lt is a different pronunciation.
(C) Last name, first name, middle initial.

GED
PART 3. §ho¡,f Conversotions (W) lt's only 8:30. You can nrake it iÍ you hurry,
Questions 41 through 43 refer to the fol[owing (tra) No viray. I don't think I can Oet ihere in haiÍ an
conversation. hour in rush hour traffic. My bossls going to kill me.
(W) Don't worry, l'm sure you,ll get thei.e in time.
(M) Finallyl l've been waiting for this shipmeni. of fabric
for neariy a mcnth. i was beginning to think it would
Questions 56 through Sg refer to the following
never ai'rive. Now I can get on with the dresses l,m
conversation.
making foi' Jayford's Depailment Store.
(ti4) Excuse me, but is there a phone here I coulci
(Vü) That:s a relief. The store l¡as been calling every
use? I really need to make a phone call, but the battery
da¡r about those ciresses. What took ii so loni to giet
on my cell phone is deaC.
here? (W) Um, well, there's a payphone. but that,s been out
(tirl) I cicn't know. Maybe it took a while to clear
of order for the past couple of days. Try the shop next
custcms. door. l'm sur.e ihey have a payohone.
(W) No, look. They got the address wr-ong. hio wonder (ll) I d¡d, but their.s is broken, too. Could I possibly
it tock so long.
borrow your cell phone?
(W) I'm sorry, but I never lend íl to cusfomers.
Questions 44 through 46 refer to the follouving
conversation.
(W) Hey Dean. You've been wor.king on that same
Questions 59 through 6l refer to the following
conversation.
machine for a weekl Do ¡rou think you can fix ii? (fr4) I nope you don't nrind me asking, bui I kncw that
Maybe we shculd just repiace it? you live near me, and I was wondering how you gel
(l'4) l'm nct ready to give up yet, but this is the most
tc and fronr work.
complicated repair job l've ever had ro do. l,m having (W) I take the bus on li4ondays and Tuesdays, but
t¡.ouble reconnecting some of the w¡res, But I think I'll
my brother cirives me the iest oÍ the week.
get it done before the end of the day.
(M) I see. I was wondering why I never see you on
(W) Well, l'm glaC I just use computers and don,t
the subway. 1
have to fix them. (W) Well, the busis a little cneaper than the subway, ¡

,l
and my brother works a couple of blocks from here. a

Questions 47 thrsugh 49 refer to the following


:l
conversation,
Questions 62 through 64 refer to the following
(W) Oh, no. I don't have rnuch cash on me. lthought :t
conversation.
I had more than this. Would you take a check (M) You've been slaving away for hours. ycu didn,t :

instead? ,l
take a lunch break, did yeu? John and I are going for
(M) Yes, ceriainly. We accept personal checks provided
ccfiee. and I wondered if you,d care to join us?
:

I
they are accompanied with two lorms of lD, incluciing
(W) l'd like to, but I'm expectirrg an imporlant phone
a ciriver's license. So as long as you have iD, I can I
call. l've been waiting all day, and i don,t dare leal,e
take a check.
my desk in case I miss it. (
(W) Weil, I cion't drive, so I can,t show you a driver,s (M) In that case, would you like us to bring someihinE
license. Would my passport work instead? t
back for you?
(lil) That would do just fine, (W) Well, if you don't mind, i,d love a laroe coffee I
and a biueberry muffin.
Questions 50 through 52 refer to the following t
conversation.
Questions 65 through 67 refer to the following
(W) I noticed on the time sheet that you ate coming I
conversation,
in tc¡morrow. But it's a nationai holiday. Why are you
(W) Have ycu seen the proposed designs for the I
coming in to work?
Tanaka Corporation headquarters in Singa[ore? I thirrk
(M) Well, I don't realty want to, but I'd like to get I
¡t is going to look great. Amy and Hank have done a
some cieaning and reorganizing done. I seem to have
reaily good iob. I
let things really pile up lalely. I need to get on top of (M) Yeah, but it looks as thcugh they will have to
things.
(W) That's ver.y admirable. I should come in, too. l,ve
make a few structural changes. The chief engineer I
found a few flaws.
got a huge backlog of orders to work on, but t,m q{ing
(Wl Oh, I hope they won'i have tc change the shape t
to enjoy having the day, off.
oi the buiid¡ng too much. I r-eally triiie the ivay ii looks I
like a ship.
Questions 53 through 55 reier to ihe ioliowing (M) Well, it ís cetainty appropriare Íor a shipping t
conversation.
(li4) I can't believe I overslept. lt looks as though l,m
company" I
going to be late for work again. l,m going to gét into I
s,o much trouble. lt's the third time this month.
I
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G,W) I
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a Questions 68 through 70 refer to the following
9:00 p.m. ln as much as \rve cannot predict the

a conversation.
maintenance situation tomorrow, those planning io
bring children to the library are advised to cali before
a (M) ls it true what l've heard aboul the personnel
depai'tment? I can't believe it.
in. \{e apologize for the inconvenience and

a (W) Well, what have you heard? You know l'm always
"o*l.g
hope tá have things back to normal as soon as
possible'

a the lasi to hear the latest gcssiP'


(h/) I heard tha.t the manager oÍ the personnel Questions 80 through 82 refer to the following

a department has been fired' anci they a!'e


going to announcernent.
(W) Attention Flo-Mart custorners: lf you want a great
a reassign alr the other
to other depariments'
personnel department empioyees

(W) Fror'n wnat l've heard, he's leavlng because he


Oeát on batteries, iust follow the flashing
yellow light to
our electronics department. Right now, as long as
the
light is flashing, you can get 25-40% off name
- was neaOfrunted by another companv, and I think
you
the
.vellow
brand Cátteries in all sizes. Need batteries for
your
spend too mucn time lisierring to gossip around toys? How
- water cooler.
smoke detectcr, flashlight,
'¡r children's
) about tlie TV renrote control? Get to the electronics
cieparlment and pick them up at great savings'.Hurry
) noin, and get thcse batteries you keep meaning
to
PART 4. Shod Tolks to keep in stock' Remember' the
) buy, or buiy some
Questions 71 through 73 refer to the following disóount is only gcod while the Flo-tüart yellow light
is
) announcement' flasning. Atter t-l-¡at, it's back to our normal everyday low
(lVI) I hope you've all enioyed tonight's dinner' lt is prices.-You don't want to be the only one in town paying
) now time to welcome this evening's guest speaker'
) Carol Draper. Ms Draper is the editor-in-chief of
lnvestor's Weekly magazine She tock over the
position
Questions 83 through 85 refer to the following
) of editoi' just over 2yeats ago, and in that short time' weather rePort'
(M) v,ou're iistening to Newton Fadio' Well' now it's
the magázine has become 6¡s 6f the most influential
- publications in finance. Ms Draper is also a well-reg"d"9:
will
iittáen past the hour, and time once again to move to
[,est-setting author in the fie¡d of investment She tlre Ciimate Network's hourly nationwide weather
- trends in interest rates' a
update. Our top story today: there is still a tornado
) speak tonight on long-term
in her last book'
.rO¡".t sh-e clealt with at length warninE in efiect in the South, where twisters earlier
) Uoney Moves. Ms. Draper has also agreed to take tocjay ñilled four people and left dozens injured' The
left
questions from the fioor after her talk' Let's have a big tornádoes destroyed dozens of buildings and have
- hand fcr Carol DraPer. hundreds homeiess. Emergency workers are in the
for
area tending to the ln.iured and trying to find shelter
Questions 74 through 76 refer to the following them beforá nightfall. Bad weather remains elsewhere
in the country. also, as neavy rain continues to
telephone message. scak
(W) Ycu have reaihed the airport ticket counter of the western rnountains^ Some of our affilíated stations
there are reporling up to fi've inches in the last 12
to
Eagie Hent-a-Car' Thank you for calling We^regret
inÍJrr',r you that we are currently closed' Operating hours. Neediess to say, many roads and highways are
p'm''
hours ai this location are from 7:00 a'm' to 9:00 closed throughout tha regicn.
MonCay through Friciay, and 8:0C a'm' to 8:00 p m' on

OL¡estls!§-86-lhlggSh 88 refer to the following


*"u*"Ácr. lf you need rate information or would like io
make a rentá reservation at this time, please call our
message.
nationwide toll{ree number, which is available 24
hours
(W) Congratulations, Paula Chen, you have been
Radio
a day, or visit us on the Web at www'eaglerents'com' iele'cteo ás a f¡nalist in the $10,c00 CI§TA
but
We look forward to seruing You' Summer Bucks Contest. i hope you are listenrng'
as a big Jim and Tammy fan, l'm sure you are' To

Questions 77 through 79 refer to the following cclnfirm-your entry, all you have to do is call our
station
announcement. anytirneiomorrow during the Jim and Tammy Morning
(M) Troy County Library patrons' may I have your Stiow, and you will b'e among the five finalists
for the
áttention, please. This is a public safety announcement' grand prize oi $10'000. if 'we don't hear from you
Due to an emergency maintenance situation' the áefore the end of the shov; though, youill be out
of
pnce
children's section on the ground floor is being closed luck arrC out of the !'iii'rnirrg for ihe rnonev' again'
a
at this time. This seciion of the library has suffered make sure to call ClilTA Raciio during iornorrow's Jim
burst pipe. lÍ.Vou have children there, please escort
arid Tamrny l,lorning Show Good luck, and rernember
them irom thE area, All other sections of the library tc keep yóur dial sei to CNTA - floi¡ston's favorite
will remain open today untii our normal closing time of country music station!

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Questions 89 through g1 reter to the folloraring Questions g5 through g7 refer to the following I
neuts repo!.t. ann0uncement.
(tt4) Custor-ns oifrcials anncunced tocay thal sever.al (f!4) Ladtes anc gentlen-ren. we would I
iii..¿ ic welcome
employees oÍ an unnamec ccunirv s Un¡teC Nations
cielegation are being heid ai New .york,s .ionn F
ycu
.acoai'o the Capiial Express. ihe oniy non-siop I
service to l{rastrington. lf tnjs is your first trip on tire
Kennedy Airpcrt on charges oÍ attemcted lmocñalion Express. ycu are about tc experience rai, sel"vice like I
of narcoiics. The officiais have stared tnai none oi the n; other in the countr"v. The Capital Express is fhe
five suspecls rvas carrying a diplomatic passport. A,s a I
farstest passenger train operatinc i¡ Noi.ih America,
I
result, the five are not immune ircrn prcsecuiro¡ uncier reaching speeds of up to 105 nriles per hcur. (For e¡¡ I
US orug laws. Ccnficiential soiri"ces have iold this inlerneijoiiai Dasserge:.s. t:rat,s .1 75 kiionieters per
reponer thai the suspects ai.e all frorn the Republic of liour.) Today's trip ro \A/asnington wili ia.ke j,.;sr over
I
San l-o¡.enzo, anc thai the_r wer.e trying 1o snruggle ihree hours, coi';.lpar.ed io the nearlv six hcurs that jt I
hercrn into the couniry. \¡Vniie this infcrmaiicn is as yet takes on a conveniicnaf tr.arn. Tc mal:e your
unconfirmed. accor.ding tc a¡rDort customs oñicrajs, lourney
everi more pleasant, we wili be oflering a reireshmeni t
inere has Deen a ¡ise in iliegai o:ugs s..nuggleC fro,.:-¡ Sar
Lorenzc i¡ recenl montfls. A.s pan cf tire gove!.nments
service as scon as the train depa*s. Ci-jcose fro,.n a
seieciio¡'r of teas and coflees, cold drrnks, a¡C tasty
I
new tougher guidelines on cir.ug smugEling, t.hs *urpaara
snacKS. Enicy yolr rioe. I
Íace a minimunr oi 25 years'ir-nprisonment. ji convicted.
gue§Uq-l.rlgg_thlquEh 100 refer to the foltrowing
t
Questions g2 through g4 refer to the following
announcernent.
teiephone message. I
(W) Aitention. all employees, There is a blue oickup
(\tú) Larr¡,, it's mom. I forgot tc, tell you this mcrning.
but I have something going on aiter wc.rrk todav and
t
iruck in back of the plant tha.t is blocking loaciing ramp
rrurnber six. Vr/ould the owner of this i,ehicle. iicense
won'i be home until eighi. so I wcn,t be able io get I
plate number CA990, kindly remove it? lt must be
dinner ,'eady for ycu tonight. Go aheacj anci fix ycurself
scme ciinner whenever you're hung:.y. There,s a oizza t
mcved immediaiei,y as it is blocking deliver.ies. Once
again, a blue pickup truck. with the !icense plate
in the freezer, so you can heip yourself to thai if
¡rou t
C4990 is blocking a ioaciing ramp, ano it must be
want it. Have a salaci or some othei.vegetables with
it. tirough, OK? And you can have some ice cream, t
mcved rigni e\^/ay. lf the vehicle is not moved in the
next ien minutes, it wili be towed away at the owner's
too ii you'd like, but don't take too much. Oh. and I
don'I mind if ycu watch TV, but don,t invrte a..)vone
I
expense. We ask you to please note that parking is o'¡er and be sure to get yoi.rr homework done oáfore t
avaiiaole across the street in the pay-aird_display
parking ict. We urge you io use ihis parking iot during
I get home. I don't want you stayinc un tate
ciidn't dc it earlier.
because you t
the plant's operational hours for all vehicles nci
involved in deiiveries.
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IF'-il C
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PP.ACTICE TEST 2

PART l. Pictr,¡re Descriplion FART 2. Questions qnd Responses


'1
. (A) The woman is learnino about the piliar. i1. Excuse me, where is the fax machine?
(B) The woman is leaning on the pillar. (A) lt's not working properly.
(C) The woman is sitting against the pillar. (B) Down the hall anci to the right.
(D) The woman is leaning on the sign. (C) No pi'oblem.

2. (A) The fiiing cabinet is empty. 12. Why doesn't she ever ccme tc the safety
(B) The filing cabinet is open. meetings?
(C) There is nothing in the drawer. (A) She works nights and isn't ar.ound ciuring
(D) The filing cabinet is closed. the day.
(B) She is a very safe person.
3 (A) The woman is walking io her office. (C) I enjoyed meeting her, too.
(B) The woman is on her lunch break.
(C) The woman is carrying heavy boxes. '1
3. Do yorr take the bus or the subway to vricrk in
(D) The woman is working in her office. the morning?
(A) I also take the bus.
4. (A) The restaurant is very popular. (B) \'es, l've riCden the subway.
(B) The restaurant is close to the bar. (C) Usually the bus.
(C) The restaurant is closed.
(D) The restaurant has many custcmers. 14. Are you really going out of business, Joe?
(A) l'll open at three o'clock.
Á (A) The man and woman are talking. (B) We don't take credit cards.
(B) The man is taking a picture. (C) l've really got no choice.
(C) The woman is taking a picture. I
(D) The man is taking the womarr's wallet. 15 When is the ear.nings forecast due out?
(A) Mostly sunny this weekend.
(A) The man and woman are being served by (B) Bevenues declined last year.
the waitress. (C) li wili be available next iryeek.
(B) The waitress is being ordered by the woman
(c) The man and woman are taking a vacation. 16. When will you be able to take your vacation?
(D) The waitress is drinking tea. (A) I will go to Guam for six days:
(B) f'll be eligibie afrer six months.
7. (A) People are sitting opposite the shopping mall. (C) I had a wondedul time, thank you.
(B) The man is beside the shopping mall.
There are cars parkeC in front of the shopping 17. Sorry tc bother you. but where is pluton
mall. Electronics?
(D) There is a line of people across from the (A) Third flcor, second docr on the left.
shopping mall. iB) No trouble at all. Thanks.
(C) l''lo. I work ícr Veritek Electronics.
8. (A) The people are pointing al the form.
(B) The man is filing some documents. 18. How is your new job it,orkinE out?
(C) The woman is filling out a form. . (A) | work out three tinres a week.
(D) The man has filled out the forms. íB) He's doing realil,r weil, thanks.
(C) Well, honestly, not so good.
9. (A) The man is stand¡ng in a supermai.ket.
(B) The man is waiting for a bus. 19. Vr/hy d¡d they close the processing plant?
(C) The man is standing in a hardware store. (A) lt's just Íor a month or so. They will do
(D) The man is serving customers. rouline maintenance.
(B) I've neverr.eaiiy been good lvith plants.
10. (A) There is a large vase on the reception desk. They take too rr¡uch linre and care.
(B) There is a large vase on tire table in the lobby, (C1 The orocess is noi that difficu¡t once you get
(C) The vase is next to the man. siarted,
(D) A woman is arranging flowers.
20. Are you going to take thü b¡gger rlesk or tire
desk near the window?
(A) l'll buy the biggest winclow I can aÍford.
(B) Probabiy not. it's too much work.
(C) Vrtell, the view is really gcod, so thai should
help me ciecicle.

@t
r I
(
t
I
21 . How long have you been retired?
(A) Ser,en veai.s novy.
33. Where is your boss? I don,t see him arcunC.
(A) He's in a meeiirrg right nov,i.
I
(B) Their neecj sone air.
(C) About three meters.
(E) Vüell. I don't mind eirher. I
(C) My bsss has a good nose for business"
T
22. ls Central Sank somew,here around here? 34. Wlrat is the phone number for the main office? I
(A.) li takes hard wc¡.k rc be a banker. (A) They shoulo' have a phone in their ofÍice.
(B) lm locking lor it, too. (B) They calted ihis mcrning. I
(C) We keep our money there, too. (C) Check in the telephone dir.ectory. t
23. Vr/ho was thal man you wer.e having iunch with 35. Who here will sign for this ¡rackage? t
the oiher day?
(A) I haci the shrimp salad.
(A.) The package is on ihe table.
(B) l'!l go get someone.
t
(B) That was a new ciient.
(C) I eat thei"e every Tuesclay and Thursdav.
(C) it should be coming soon. t
36. \¡/hen did she starl working here?
I
24. When do you think the repoñ will be done?
(A) | can't be sui"e, but i think so.
(A) She will sta¡1 tomorrow.
lB) I don't really
r
(B) Tomorrow, at the iatest.
know.
(C) She comes to work every CaV.
t
(C) I saw it on her desk last week.
37. Can ycu take a message?
I
25. Where is my floppv disk?
(A) | saw it next io your note pad.
(A) Sure. Where's a pen? I
(B) Please return it when you are done.
(B) No, l'm going tne opposite direction.
(C) lt's down the nall and on the left.
I
(C) Yes, the jnformation on the disk was helpful. e
26. What were the rnain points of the meeting?
38. How did the interview go?
(A) l\ict all that rn¡eli. t
(A) The meeting was yesterday.
(B) The man at the meeting was very
(B) I tcok the sr,rbway. I
knowledgeable.
(C) She's a movie star.
t
(C) lt was about the company,s buoget, mostly. 39. Who elects the corpgrate board of dlrectors?
(A) The stocknolclers do.
t
27. How can I reach you?
(A) I don't lixe to be touched.
(B) They have rhe right tc vote. t
(B) I have a ceil phone.
(C) They serve for a !'ear. I
(C) Hichar.d left the buiiding. 40. ls transpoñatic,n to the airpor-i available? I
(A) lt's nearly tii-ne to board the plane.
28. What did your attorney advise you to do? (3) W,hat is your reservation number?
I
(A) She thinks I should file a suit.
(B) The courtroom was quite full.
lC) We offer hourly shuttle bus service. I
(C) The judge hasn't ruled on it, r,
29. What do you think of the proposed merger?
PART 3. §hort Conve¡"so?ios,¡s I
(A) I hope it doesn't take place. QueStionq_14'ltft¡oqtr rlg !,efer to the foilowing
conversation.
I
(B) I enjoyed it very rruch.
(C) Both sides are considering it. (M) fias. FeeC^ harre you read the chairman's memo? a
30. Why are you leaving your job?
I think the information would be useful for your.
meeting wlth Westco tomorrow.
U
(A) Five o'clock. Time to go home. (W) Not yet, John. I'r,e been busy reviewing sales I
(B) I reall¡r like what I do for a living. numbers on the Turner account. The Turner account
(C) I got something that pays better, is due today, but Westco is still a day away. I
(M) Jusi rnake sure that you gi,ize it a look Lefore you
meel \¡/ith the team fr,rm Vüestco. i think the info¡.rnation
I
31, Can we discuss it over lunch?
(A) I'li have the tuna sandwich with pickles. wili be useful for neqctiating pr-i,:es. I
(B) Sure, thai'ii be fine. I
(C) Of course, you,re welcome to join us.
I
32. Dc you want the gcod news first or the baC news?
(A) Weli, it's best to finish on a high note.
I
(B) The newspaper is on my desk. I
(C) Why can't we have both?
I
@) I
J
J
J
J
J
I
D
I
I Questions 44 through 46 refer to the following iW) I doubt it. They pr"obably don't see many résumés
a conversation. as impi'essive as yours. Especiall¡r all of your wor.k
I (lvl) Wnere do ¡rou buy your office equipment? Our
office needs a new fax machine anci photocopy
experience.
(lt4) That's what l'm worried about. I th¡nk tnat i'm
a machine. but we have a rather ljmiteC budget. way overqualified.

I (W) I tisually order it online. There are lwc reali),/


gocd wholesale oÍfice supply stcr.e-c that ship free foi" Questions 59 through 61 !.efer to lhe following
) orders .":ver one thousand dollars. lt's really easy to conversation.
do. (W) We misseci you at yesterday's rneeting. Were you
a (lr4) l've nev,er ordered an¡rthing crfine before. lf you ill? You really missed a iot of imporlant information.
I have time coulci you show me how io do that? ([/) I was fine, but there r¡ras a big problem in the
product development department thal kept me busy
a Questions 47 through 4Q refer to the followinE all day. lt seems that the i 0cnr flanEe shouid have been

a conversation.
(M) Has anyone found out what the vacaticn schedule
oniy cm. Son¡eone in engineering got the numbers
'1

\ rrong.
I is yetr I need to book an airplane ttcket, but I don't
know for which days yet.
(W) Oh, man. That's bad. Does the big boss know?
(M) Noi yet. l'm going to tell her r.ight now.
a íV/) Pete¡'to¡d me the schedule. but I can't remember
I it exactly. f ihink our vacaiion siarTs ori Thursday and Questions 62 th¡'ough 64 refer to the following

t finishes on the next Wednesday. I could be wrong,


tnough.
conversation.
(M) How is the new ad carnpaign going? lt looks like
l ill) | need some definite dates. Will Peter be back
Írcm lunch anytime soon?
it testecl well with the 15 to 20 age group.

I (W) Yeah, It d¡d OK in the testing phase, butfor some


Teason it doesn't seem to be dc,ing well in real life.

I Questions 50 through 52 refer to the following


conversation.
(M) i had a feeling it wouldn't do so well. T"hat singer
that you got to do the ads ¡sn't as popular as she was
I Y'/) Star Travel Agency. This is Miranda speaking.
f,4, Hi Miranda. This is Tom from Adventureeuest.
a few months ago when you were testing the ad
a '-s: called to lell you that our tour of Guatemalan jungle
I campaign.
(\tV) Things change so quickly; it's hard to keep up
t :=-oies is full, but we will be opening another tour of
r,'a:,l- Picchu in two months. Star Travel can
book up
mith who's hot and uiho's not.

¡ :: s r oeople and take a 40% commission. Qu¡estions 65 through 67 refer to the following
I ",
:-':
T¡anks. Tom. That's six for Machu picchu.
s going to be a popular tour.
l,m conversation.

I (W) Why is the factory shutting down? I thought it


:
was doing really welt.
¡
Cuestions 53 through 55 refer to the following (ll) lt was doing well until ihe price of steel went up.
conversation. lilow it is just tco expensive to make anyihing. The
I ,', ieccail the office and ask José to bring the factory is operating in the red and will close next
I :-:-e3iot'. We'll need it for this afternoon,s meeting.
: sc ask him to bring the big fold out table and the
month.
(\t/) i guess a lot of felks will be out of work. practicaily
f -i
t,l
<

Ann, José doesn't have a key to the equipment


this lvhoie tov¿n has soine family member wcrking ai the
factory.
] ':cn. He hasn't been working here long enough to be (M) Y'eah, I know. My father and both of my brothers
f ,^^ ^ t-^.,
^- rüir d
^cy.
i'i1r Well. tell him there's one in my desk drawer. And
wcrk there.

I ::; l,firs. Ames to get José a key, he needs it to do his Que§íons 68 through 70 refer to the following
I :c3 conversaticn.
(W) Do you know why Louis resigned? He hadn,t
t Questions 56 through SB refer to the following worked here even a yeat, and I thought that he likeci

l conversation,
Wr What have ycru heard from MegaStore? Do you
his job.
(M) I guess rhe boss and he just dicin't see eye to
t r..¡ow iÍ you have the job? eye on a lol of tl-rings. I llnow that 1ney d¡sagreed qn

I 1"4; Not a thing. I haven't heard anything, and l,ve


oeen waitlng by the phone all morning. They must
emplcyee moiivaticn stratÉgies, amorrg other- thing|.
(W) Reali¡,? I thought tney were getiing aiong ali rigÉt.
I ;;:""llt"o
someone efe or thev would have called They always seemeC friendly tr:u¡ards eacii other.
(M) I think they were professicnai tor¡uards each
t other, nct realty friendi¡,.

t
I
I
t @
f
I
I
f
,
é

é
a
PART 4. §horl Talks Questions 80 through 82 refpr to the following
sho¡"t talk.
I
Questions 7i through 73 refer to the fcllowing (V'l) GocC morning, and welccme tc ycur Íirst day on I
announcement.
(M)
the iob ai Loncion Chemical. Lta. As you know, this is I
LaCies and gentiemen, I have h"/c announcements
relatlng tc th¡s afternoon's conierence program. Fir"st,
the first cf three oays of orientaiior-r io ihe Íirm. First
up today wlll be a weicoming add'ess from our director a
íor those of you who were planning to aitenC
Jennifer Van Dyke's lecture cn markeiing strateg¡es.
Dr. of personnel, Dr. Ann Smiiey, whc will give r,cu
br,:ad overview oÍ r,r,tat you can expect in worktlg for
a
a
i'm afraid that I have some b,ad news: that event hias the firrn, and what ti¡e firm exF)ects of ycir. ,After Dr. é
been cancelied. The reascr fcr this. unfortunaieii, is
+la.¡ ¡r \i--n rlr¡t a m' rcl r^1t tr.' +^ ¿ rclrrli. hona¡ ,ca n{
Snriiey's acidress. ¡rou wili be given a tour oÍ LC's
headouarters and the ceniral research Íaciiiiies. u
a famiiy
"*.ri"n.¡,.
disappointed,
I know tirat many of you will be
but l'rn sure you undersiand the situation"
Follcwing the tour, you will have lunch in the main
employee cafeteria, and oe given a hail-hour break
I
The second thing I have for you is a room charge. before siarting ine afiernoon program. Piease note I
The locaticn for the Personnei lu4anagemeni Senrinar
has been changed tc confe:ence roon'r 64. Let me
that atienciance ar al¡ sessions is conrpulsory for all
neu' empioyees. \ ,ith no e)(cepticns.
I
repeat that, Dr Van Dyke's lecture will not 5e taking
clace today, and the iwo o'clock Personnel
C
Questions 83 throulgh 85 refer to the following
lrlanagemeni Seminar wili be helcJ i¡ room 64. announcement,
é
(ll) Gooc afternoon iadies and gentlenren. This is é
Questions 74 throuEh 76 refer to the following
announcement,
your captain speaking. I'd like to weicome you aboard
Green lsland Airways Flight 2ti7, L'cund for Auckland,
I
('li/) Aiteniion, travelers. We regret to inlorm i/ou that
because of a security, situation, all entrances to and
with a stopover in Weliington. We are currently awaitjnE
clearance for take-off, and sho,.ld be jn ihe air in just
C
exits from Terminal D are temporarily ciosed. To a few minutes. ln the meantime. I'd like io remind you é
repeat, airport patrons are currently not being allowed to do your par"t to make this a sale and enjoyabie
ent,'y to or exit from Terminal D. lf you are scheduled fiight b¡r keeping your seat belt on whenever you are
é
lo boarcj a flight from Terminai D, piease report to an in ycur seat. I am happy to inform you that the weather é
airline counter Íor further infoi'mation. We would once is quite a bit better in our ciestination cities than it is
again like to remind travelers to keep all baggage, €
inci,.,,ding your cnildi'en's, under your control at all
here in Bangkok: both Wellingion and Auckland are
reporting ciear skies at the moment. l'd like you now a
tinres. and to notit¡; the nearest security or airline officiai
cf any suspiclous activity or unattended Iuggager We
tc waich tne follcwing fiight safety video. Please do
a
apologize to all airport patrons for this inconrrenience,
but we are doing our best ic rnake airline travel safer
not hesiiate to ask any of our flight atienciai-iis if you
have any neecis or concerns, a
in these tense tir¡es. Questions 86 through 88 refer to the foliowing I
Questions 77 throuqh 79 refer to the followíng
messaEe.
(W) Tnank you for calling Naurtrlus Copier. You have
a
telephone messaEe.
(M) This is Peter Kei'ensky, lather of Olga Kerensky.
reached the Nautiius Copier support line. We are sorry I
OiEa is a patient of Dr. Richards, and she has an
but all ol our techn¡cai representatives are currently
assisting other customers. Calis wili be handled in the
I
appo¡ntment to see hir¡ tomorrow at nine. When Olga order received. Yaur expectecj holC tirne is crver five I
got her cast off last month, Dr. fiichards toid us to
scheciule anciher appointment and bring her back 1o
minutes, so we reconlmend that you cail back at a
r,
see him if her wrist still hurt, but to go ahead and cancel
it if not. So, that's whai l'd l¡ke to cio, cancel it, ihat is.
more bonvenient time. li yor,r choose to wait. please
have the following inforrnaiion ready so that our a
It looks as though everything is OK, so we don'i need
tc ccme. l'm sorrv I didn't contact you earlier, but the
representative mair better assist you: your customer
accouni nun¡ber, the serial nilmber of your copier, I
truth is it just slipped my mind. Oh, and pass on my
anci yorr warranty e.xpiration date, which may be
found in the bottom risht hand corner of your service
I
thanks to Dr. Richards for taking such good care of
Olga's injur;",.
agreement. We apoiogize for tfie wait. but assure you !
that one of our representatives u¡ill be with you as
soon as possibie.
I
I
!
r,
,
J
a
EE.D a
J
J
a
I
C
I
I
t
t Questions 89 through 91 nefer to the follovuing
Ouest¡ons 95 through 97 refer to the following
phore message'
I shorl talk.
fU¡ W"t.o*. io the Tiger Faiis lnternational Visitors' iW; tt*ttol This is lntonia Francis calling about the
caúe t saiC that I woula be ordering' Well' lfinally
have
a bentet. I am Mario' yclur guide for ioCay s iour'
As you
th" ,rrrng*tnents fo¡' the party settled, so I d iike to

I Ááy xno*, Tiger Faiis rs ihe íou*rr


the'worlcl. ln lrtt u f"* minutes,
highest
¡rou will
ruate¡'fall
get an idea
in
,ortirn'l sáme of the details we discussed beÍcre
an:

I of .just how high that is when we take the


ih" ."u*t tocáted halfway down the falls
eievator to
That ride
io pface a definite order. I want you to make a
rpfng" cake. not a plain sponge as I
chocolate
pi'eviously

a wili take about two full rninutes, and when we get ,"ntLneO. l'd like it to harre a vanilia crearn filling
and a dark chocolate topping' lt's up lo
you what
a tt-,"r*, yo, rn,ill have the unforgettable experience
the waterfall from the unoerside' That's i'ight!
of
ui áp. ot oesign the cake has, but it does need to be

a "i"*1.é
w*e wii be behind the faiis thernselves
You may get farg" Íor 50 people it's for
prñV, "norgl', uo, write "Happy Biñhday Alan"
a 50'n birihday
on it?
a a little wet from the spray.
of
so everyboCy
course, you've
will be getting
brought your li =o "oriO
is onihe 25"', so I'd like tc have it delivered

a a raincoat
own.
- unless'
f :OO p.r. on the 25"'. l'li drop b)'the store
f,y "'putty
the bill. Thanks.
later to

a Questions 92 thro¡'¡gh 94 reler to the following


setfle

a announcement.
Questions 98 through 10r0 refer to the following

a (N4) This is Pat King iive in Boston with an update


Airport' The plane v'rent
on
down
talk.
(M) As paft of our new compar'ly efforts to ensourage

a ihat crash near Logan


eariy rnis morning Lnd initial reports saii that
there ieóyciing anC reduce waste, I am calling upon
yo, to Oá your best to cooperate with the new
all of
garbage

a *.rá n" sul'l,ivors. Officials


ónt. ,gr¡n, Condór Air
are now saying that these
earlier reports may in fact have been
officials are now
premature'
expressing
lepatatioÁ rules. I know that it is going to feel
nuisance at first, bui if ycu stick with it' it'll
each of the
like a
become
four
) ñoJ" ü-lát there mai/ in fact be survivors of the crash lrlü " toutin" pi'ocedure' Remember' the trash collection
iii"t"nt types of garbage listed in
of one of iheir passenger craft in the waters
rrear
go into
- yet' ál"u gotá'in to a diiferent receptacle' Papers
iogan airport, Alihough no one has been located the gieen box, cans and bottles go in the blue
box'
) PeLr Bush, senior spokesman for tlre conrpan¡r' has
plastics such as candy wrappers and
helicopters soitíecycranre
) just told reponers that Coast Guarci rescue waste
lt'here the iocO containers go in the yeiiow box' and food
nave OroppeO divers into the waters near lf we can take home
Pat King, WBMts radio' snould Lre put in the red box'
plar-re went down. let's start by making
- these habiis, even fretter, but
ever¡, ef'ort in the cÍíice'
-
-
-
I
t
f,
h
ID
h
h
tD
t
t-
|-
F
Y
b
V J;Fíl

E
PRACTICE TEST I I
I
FART +8. (C,r By check
1

1. (D) The man is iooking at papers. 49. (B) Twc lorrns of ideniification
!
2. (B) The ofÍice \¡/ortiers are looking at a 50. (C) lt's a national holida¡r. I
51. (D) He has a lot oí work to catch up on.
whifeboard.
3. (C) The cheÍ is wor.king. 52. (C) She w'ill enloy hav¡ng a day ofl, I
4. iAr There is nc one irr the store. 53. (A) He tninks ne'll be late for work.
54. (B) Thirty minuies
!
5. (C) The nan is iaking a phone call.
6. (D) The bicycie is between a iree and ihe 55. (C) He'li get there in time. !
56. (A) A telephone
etairc
7. (B) The desk is a little unticy. 57. (C) Both rhis -qicre and the store nexl dcsr !
8. (B) The man is l¡¡alkins dcrt,¡ the escalator. 58. (C) She never ierrds it to customers.
59 (D) Near the woman
!
9. (C) The iadder is leaning against tne wall.
10. (B) A hcuse is being buili. 60. (E) Her brcther !
61. (4,) The bus is cheaper.
62 (B,¡ To have a cofÍee with John !
PART 2 63.
64.
(C) She is waiting cn a phcne call.
(tt) A large cofÍee ard e blueberry muffin
T
. 11. (C) Us.uaily, but noi this week.
12. (A) Well. wny cion't we take a shcrt break
65. (B) Designs fcr a new building !
then?
66. (A) There ai'e some mistakes in the
structure of the building.
I
(A) i'm nol sure. I'll check.
14. (3) By express mail.
o/. An architectural firm
(Li / t
15. Sure, l'li be there in just a seconC.
tb. /tr\ I think it's a little unfair.
68. (A) There will be major changes made to the
personnel oepartrrent. t
17. (b) Yes. absolutely brilliant.
tó. (A) Neither, l'm fl¡,i¡g 1¡e¡s.
6e. (D) He was cÍlereo a better job
elsewhere.
a
(c) It's on tne fifth floor.
70. (B) He pays tco much atiention to idle C
20. (b) I don't mind a littie wait.
¿t. (A) l'd say the first woman we interviewed.
gossip.
I
11- (B) No, I handie everything myself.
PART 4
I
(c) Because we were instructed lo.
z+. /E¡\ At tlre eno of August. 71" (B) A magazine editor a
25. There's a iaxi siand around ihe corner.
26. (A) I wanted to reaC them over dinner.
72. (C) 2 years
73 (p,) Sire vvil answer queslións.
a
27. (A i'm exhausted. Lei's wait. 74. (C) A car rental company
75. (A) Cali another number
I
¿ó. (B I think ii's already started.
29- (c No, but they will be soon. 76. (D) \tednescay 1C:00 p.m. I
J Ll. (c Yes, uniess something urgent ccmes up.
(A Sure. rt's C-R-U-2.
77. (A) The whole library wilt close,
78. (B) There is a maintenance protrlern.
a
(A Sure, what time do you need it? 79. (C) Telephone first I
aa 1R No, I prefer
oÁ (c
safer investments. 80. {C) Batteries
81. (A) While the iight is flashing I
S'iore hours are the same all year.
35. (A Personally, I like a good bargain sale. 82. (A\ All sizes
(A) Once an hour
a
36. (B) Any iime atter 10:00 should be OK.
a1 (A) l-le calleci to
say he's taking his son to the
83.
84.
85.
(D) Heavy rain continuies to fall.
(A) They were rnjured.
a
dcctor.
Jó. (c) Just pull the green Iever on the side. 86. (C) Fladio show hcsts é
ao (c) They're both good, but Blake is siightiy
cheaper.
87.
88.
(B) Phone the raoio station
(C) She wili lose the cfrance io win sonre
I
44. (A) How does 3 o'clock sound? rnoney. I
89. (C, Five suspects
90. (ts) For drug smuggling I
PART 3 l
I
9i. (A) 25 years irr priscn
92. (B) The driver of a truck
r!
41. (B) A shipment dÍ material
42. (B) Tl're departmeni store
93. (B) lt wi!l be iov¡ed off ,
I
43. (B) Thei'e 'r,ras a misiake in the address.
94. (ts) In a parking iot ac!'oss the srreet
95. (C) lt cperates in Norih,Arnerica.
5
14. (B\ Tr¡,ing to repair a computer
45. (D) The man has been doing the same task
96. (C) Around three hours I!
97. (B) Afocd and bererage s:rvice
for a week.
46. (C) Before the end of the day
98. (B) The woman's son E
Á-7 (A)
She doesn't have enough cash on her.
99. (A) Apizza, vegeraD¡es. anC ice cream
100. (C) Beíore eighl o clock.
I
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I
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EEED I
I

a
a
I

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-
J
PART 5 PART 7
101. (B) of 153. (B) To cancel an order
102. (C) never 154, (A) A contract to work fc,r a private railway
103. (C) regret 155. (D) Max Green anci Jchn Andersen already
104. (A) ago know each other.
105. (A) unauthorized 156. (A) ln a changing room
106. (D) stacked 157. (C) A series of numbers
107. (D) Had 158. (A) The Blue Wave has suffered thefts recently.
108. (B) ought 159. (C) Having lunch
109. (B) oust 160. (B) Some files
110. (B) revenue i 61. (D) She has been busy.
111 . (B) Like 162. (B) To let Samantha know they have enough
112. (B) aide actors
113. (C) Almost 163. (D) Five
'114. (A) shoulc 164. (B) He wants to save money.
115. (B) were 165. (B) Business people
116. (A) off 166. (B) How to improve the speed of a
1'17. (D) having computer
118. (C) alludeo 167. (C) Once a month
119. (D) conceal 168. (B) Making your battery last longer
120. (A) whatever 169. (A) To recruit a new engineer
121. (B) Hardly 170. (C) Four times a year
122. (C) indeed 171. (D) Subsidized transportat¡on
123. (D) rehearse 172. lC) People who previously applied for a job at
124. (C) her Grant Manufacturing
125. (D) have had 173. (A) To get inforrnation abo¡rt Patel Pottery's
126. (D) effect products
127. (A) on 174. (.ts) They are rather expensive.
128. (D) has 175. (C) Taking and dispatching orders
129. (A) etricient 176. (D) By phone
130. (B) is recommending 177. (A) Because there have been several
131. (C) provided complaints from customers
132. (A) would 1 78. (E) Someone who works on Thursdays and
1 33. (A) proceeds Fridays
134. (C) on 179. (B) Atooth
135. (A) few 180. (B) There is no rnention of punishment in the
136. (C) to provide memc!.
'is;. (c) is 181. (B) Once a year
138. (A) approve 182. (C) Chair of the Systems Advisory Commifiee
139. (B) must 183. (A) Better comrnunications and fewer errors
"140. (C) rivals 184. (D) Both John and Jenny attended the
meet¡ng.
185. (B) She wants him to check the accuracy of
PART ó the minutes.
141. (B) Ioan 186. (B) To elicit feeCback on an advertisernent
142. (C) deposited 187. (C) People in their twenties
143. (B) consultation 188. (C) ln April and May
144. (C) will help 189. (A) People might feel the company wants to
145. (B) a lot of attract only very young customers.
146. (A) aroused more 190. (B) Someone who enjoys nightclubs and
147. (D) discount par"ties
148. (D) look 191. (B) He beiieved they had charged too much"
149. (C) brought 192. (A) A iisi of costs before doing repairs.
150. (B) situation 193. 1A) Dispose pf the old battery
151. (A) details 194. (C) r'iothing I
152. (D) supervisors 195. (B) lt is very'gcod.
196. (A) Sales results
197. (A) About 4C)
198. (C) People need more space ta store fc¡od Íor
holiday guests.
199. (D) Washing machines
200. (B) Groceries

GrE'
FRACTICE TEST 2

FART 1 47. (C) The vacaticin sclreciule


1. (B) The woman is ieaning on tne piitar'. 48. (A) At íunch
2. (B) Tne Íiling cabinet is open. 4e. (c) To book an airline ticket
The woman is rvorking in her office. 50. (B) Their companies sornettmes work together.
¿ ai^.\ The resiaurani is closed. 51. (B) Forty percent

5. (A) Tlre man and woman are talking. 52. (D) Many oeople will be interested in it.

6. (A) The nian and woman are being serveC bv 53. (A) A projector a table, anC a dais
the u,,aitress. 54. (D) He cioesn't have a k,ey.
Ann
7 (c) There a:'e cars pai'keci in Íroni. oi the
55. (c) By phone
shcpoing nrali.
8.
(A) The pecpie are pointing a1 ihe iorm. 57 (B) He has a lot of work expe;'ience.

e.
(A) The ;'nan is stanCing in a superrnarket.
58. (D) He is overqualified.
qC /l]r Yesterday
10. (B) There rs a iarge vase on the tabie in the
lcbby.
60.(A) Prcduct Development
61. (C) Talk tc nis boss
6.2. (D) Fifteen to tu,entv ¡rears of age
PART 2 63. (B) A singer
11. (B) Down the hall and to the rlght. 64 (C) The singer is no lorrger popular.
12. (A) She works nights and isn't ai'cund during 03. {tr) The cost of raur materials has gone up.
the day. bb (l.,1 Next month
13. (C) Usually the bus. 67. (A) Three
t+. lui l r,e reall) got no choice. 68. (A) Less than one year
15. (C) It will be available next week. 6e. (c) How empioyees should be motivated
r!. (EJ/ i'll be eligible aftei'six months. 70. (D) They kept a prcfessional attilude even if
17. (A) Third floor', seconci door on the left. they weren't friends.
ib. (u) Well, honestly, not so good.
re. (A) li's iusl for a month or so. They will do PART 4
routine maintenance,
20. (c) Well, the view is really good, so tl^rat 71. (A) Prepa.ing to ieturn to Australia
shoulC help me decide.
72. (B) It has been moved to ¡'oom 5A.
Seven ¡rears now.
73. (A) 2
i) t?\ l'm looking fo!'it, too. /+. (D/ An unattended bag was found.
,i. (trj That was a new client. 75. (B) Those waiting to depan from Terminal D.
¿-. tD) Tomcrrow, at the iatest. /o. I,D/ Secui'ity or airiirre officials
25. (A) I saw it next to your note pad.
77. \A) A huli wrist
26. (C) It vuas about the company's budget, mostly. 78. (D) He haci simply forg,ctten aboul. it.
27. (B) I harre a cell phone. 7e (B) Her injury is no longer bothering her.
23. (A) She ih!nks I shcuid file a suit. 80. (c) The head of personnel
29. (A\ I hope it doesn't iake place. e1. (A) The morning's agenda
s0. (c) I got sornething that pays better. 82. (D) The companr¡ headquarlers
l. !. D./ Sure, that'll be fine. 83. (A) Auekiand
-1
32. (A) Vüell, it's best to finish on a high note. 8.1. iA) [Jse their seatbelts
iJ. (P,) He's in a meeting right now. 85. (B) The passenge¡'s will watch a safety video.
s4. (c) Check in the telephone directory. 86. (C) Copier owners experiencing problems
l'll go get someone. 87. (B) The hold time is quite long.
-l-he
AA /R\ I otrn'i really know. BB. (A) war:'anty expiration date
37. (A) Sure. \¡Vhere's a pen? Be. (c) Three
38. (A) Not all that well. e0. (D) Viewing the falis Írom the underside
3e. (A) The stockholders do. e1, (D) Tourists who har¡e brought their own
40. (c) We offer hourly shuttle bus service. e2. (c) The radio reporled on the crash earlier.
e3. (D) It is not known.
e4. (B) Over the sea
PART 3 es" (c) A bal,;ery
41. (ts) John e6. iA) Aniorria has alreaclv paid for the cake.
42. (C) li wi!l help ic negotiate prices. e7. (A) Antonia has contacted the store befoi'e.
4s. (A) The Turner acccunt It e8. (c) É, new trash collection system
44. (A) A fax machine and a copy machine ee. (c) Foi.¡r'
45. (D) From an online whciesale supplier 10c). (B) A.n errrpty soda can
46. (C) $'1,000,00

@)
¡
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I
I
I PART 5
i01. (C) ccmplaining
PART 7
153. (C) Tc support Lydia Bivers' application for
t 102. (B) would
103. (C) claustrophobia
loan
a

I 10+. (C) iure


154. (B) Dr. Rivers rnay be able to borrow money
from a bank.
I 105. (D) As far as
106. (D) discrirninatory
i 55. (B) No'"r¡nc
i56. (C) SunCool is sold in more than one counii.y
t 107. (D) would 157. (B) One is more likely to win a car than a

t 108. (A) wages


109. (D) frustration
nrotorcycle.
15E (B) Someone borri in lrlovember, 1995
t liC. (A)
11i. (B) expense
tarifis '1
59. (A) The amount of money expecied to be raised
150" (C) A fund-raiser to he;p poorer schooichildren
I i12. (A) pension
113. (B) observ¡ng
161. (B) On a summer morntng
162. (A) That they be taken the ciay before being
I 114. (A) behalÍ submitled

I 'i
15. (D) receptionist
rb. (u) or else
163. (C) Tne head of tl're applicant must
i-,are.
hre shown

I 117 (B) respcnse


'i18. (A) audit
16,4. (4.) The appiicatiorr nurnber
165. (B) lncluded wlth purchased software
! ;19. (C) promoted 166. (B) "Spend hours rnemorizing hisiorical cjatesl,,

I 12C. (1,) did noi


121 . (C) spacicus
167.
168.
(A) Software englneers
(C) CompuEd pro,Cucts have won awards in
I 122. (A,) satisfaction
'i23. (B) cion't mind
the past.
169. (A) lt is $6.0C púr hour.
I ',2t. \D) cons¡der 170. (C) Only a iim¡ted nun¡ber of positions will be

I :25. (D) but


:26. (C) themselves 171.
fitted.
(B) Fesidents of Steuben County
I '27. (B) Adveftising
'2E. (D) gave
172.
173.
(B) Fifteen
(D) Costas Workers Start Sirike Todav
I '23
'33
(A) is 174. {B} An otfer by the company that the irnion
I i
'32 rA) on
iD) has
ir) ts
found unacceptabie
175. (C) lndefinitely
I ':3.
-jj rD)
176. (C) The economy of the community wourld suffer.
',77. (.8) Employees of Food llart
t lavatory
,3) really
' j: ll iog out
---a 3, oayehecks
178. (4, ,Arourrd 1C devs
179. (A) The norlh parking iot
T i8C. (B) People are iaking things oi.rt of thenr.
I ':-
'i:
,l
l,
nc+ta.
am
" (A) To discuss an order of clothes
182.
181
(B) There is a great demand for the¡"n.
] -
:: Cr earpiece 183. (B) The¡r are busy fuililling other orders.
(B) Telephoning manufacturers and suppliers
f u
= >dtd¡
^^l^-., y 184.
185. (D) lt is very doubtful.
I PART ó
186. (B) To ask for her mc,ney back
x87. (D) She is a lcya! customer of Hanley
I rC) attention
(A) due 188.
Electrolrics.
(B) A total of 10 minutes
D iD) effoñs 189. (A) None for this parlicular product
iA) file 190. lC) Name, address, and reference number
ü 191. (C) To express concern aborrt the cjowntcwn
t lD) info¡'m
tB7 purchasing retail area

I ,A) invite
;C) occasion
192. (B) A rnenrber of an organization c.'oncerned
vuiti'r pr.otecting small businesses

f (C) opening
(A) running
193,. (C) ln 2005, orriy coffee sl-iop,s seem to have
remained successf ul Cowntolvn.
¡ (B) down 194. (D) Risirrg cnrne
195. (A) Sti,.nr¡lare the,Jorr,,ntown area and Iimit
I (C) serving
out-cf-icwn retail areas
I 1 96. (A) To recruit a cook
197. (c) It has relativeiy new equipment in tnel
I kitchen.

t 1 98. (c) He wants nrore i'esporsibilit'v.

1 99. (B) A,n independent, cooperaiive oe,!.scn wilh a

few r'ears experience


¡ 20a. 1Br Making deliveries
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