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From: Joel Gut

To: Luis Castellanos


Subject: Re: 3935 N Effie St
Date: Friday, April 02, 2021 11:44:49 AM

External Email: Use caution with links and attachments

Please call me regarding this matter so I can explain the unit to you and once invoice has been
received we will submit as well.

On Apr 1, 2021, at 8:30 AM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:

Good morning Joel,


I spoke to the tenant in yesterday afternoon and she tells me that the AC
is now working properly but the heating is not. I told her I would reach out to you
to follow up. Can your HVAC contractor look at it again? Can you forward to me
any invoices for HVAC service or repairs made to this unit? Thank you.
From: Joel Gut
Sent: Tuesday, March 30, 2021 10:13 AM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Hello Luis
HVAC licensed tech just confirmed he'll be at within 1/2 hour as you requested.

On Mar 29, 2021, at 3:13 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:

Joel,
I contacted the tenant in this morning and she tells me that
the HVAC is not working properly. The tenant claims the air will not
get hot or cold. Please have a licensed contractor inspect the HVAC
unit and have them make the necessary repairs, as soon as possible.
Also, please provide me with any maintenance service records
regarding this unit. Thank you.
From: Joel Gut ]
Sent: Sunday, March 21, 2021 3:07 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments


Made attempts Thursday and Friday. We were given access Saturday and
it was repaired. Our other maintenance guy stated inside was a mess and
clearly fire hazard. What can you guys do to help enforce this liability.

On Mar 19, 2021, at 4:50 PM, Luis Castellanos


<Luis.Castellanos@fresno.gov> wrote:

Hi Joel,
Just wanted to follow up on this unit, do you have any
updates as far as the repairs to the HVAC system???
From: Luis Castellanos
Sent: Friday, March 12, 2021 8:45 AM
To: Joel Gut
Subject: RE: 3935 N Effie St
Good morning Joel,
No need for that. Could you just send your maintenance
worker to check it out and make sure it’s working
please? Keep me posted with any updates. Thank you!
From: Joel Gut ]
Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her


otherwise

On Mar 11, 2021, at 1:32 PM, Luis Castellanos


<Luis.Castellanos@fresno.gov> wrote:

Joel,
I have a new service request for this unit. I
have contacted the tenant and
claims her AC/Heater unit hasn’t worked
since she moved in August. Tenant says she
has made several requests for repairs to the
previous manager, maintenance workers
and to you. Tenant tells me no repairs have
been made or even attempted. Could you
please look into this and give me updates on
any repairs that you make. Thank you.
L​uis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov
From: Joel Gut
To: Amanda Yanovsky
Subject: Re: 3935 N Effie St
Date: Thursday, April 01, 2021 5:40:27 PM

External Email: Use caution with links and attachments

Hello Amanda,

W've made several attempts in reaching out to several individuals from your department and
have been unsuccessful in communicating with or receiving a single return call. We're just
trying to get clarification on what's needed to be done to comply and have had no answers.
Don't know what to do here with our hands tied and no help on how to proceed with all these
individuals on the property correcting issues we never even new about. We'd respectfully
request some time to comply with all this new information in getting from 3rd party and not
one bit from Code Enforcement. Help us please, we're not the bad guys here. It's drama started
from a manager who's decided to make us look bad from day one.

We've always called you upon even hearing about any issue that's been needed with some
tenants out to get the new minority owners. We hear the complains from others who trust us
and know we have the community's best interest. Even with this pandemic and non paying
tenants or the workers who su they're going to show up to work but don't. People don't want
don't want to work with all the free money right now but we still have a community to run. We
will continue with your help.

Since we are not getting any answers can we please get a response to this email to help us
clear all this up.

We greatly appreciate all the help,

Joel Gutierrez

On Mar 24, 2021, at 9:42 AM, Amanda Yanovsky <Amanda.Yanovsky@fresno.gov> wrote:

Good Morning,
Thank you for returning my call this morning. I have attached the summary of
corrections needed from the baseline inspection dated 01/09/20 and 02/18/20,
along with a diagram for proper smoke alarm placement. If you have any
questions, please let me know. If you do need to reschedule please let me know.
Thank you,
Amanda Yanovsky
Senior Community Revitalization Specialist
City Attorney’s Office - Proactive Rental Housing Unit
City of Fresno
Office: (559) 621-RENT (7368)
Direct:: (559) 621-8420
Fax: (559) 457-1090
Email: Amanda.Yanovsky@fresno.gov

<3935 N Effie inspection_results.pdf>


From: Joel Gut
To: Luis Castellanos
Subject: Re: 3935 N Effie St
Date: Tuesday, March 30, 2021 10:12:54 AM

External Email: Use caution with links and attachments

Hello Luis

HVAC licensed tech just confirmed he'll be at within 1/2 hour as you requested.

On Mar 29, 2021, at 3:13 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:

Joel,
I contacted the tenant in this morning and she tells me that the HVAC is
not working properly. The tenant claims the air will not get hot or cold. Please
have a licensed contractor inspect the HVAC unit and have them make the
necessary repairs, as soon as possible. Also, please provide me with any
maintenance service records regarding this unit. Thank you.
From: Joel Gut [mailto:gutzandson@gmail.com]
Sent: Sunday, March 21, 2021 3:07 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Made attempts Thursday and Friday. We were given access Saturday and it was
repaired. Our other maintenance guy stated inside was a mess and clearly fire hazard.
What can you guys do to help enforce this liability.

On Mar 19, 2021, at 4:50 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:

Hi Joel,
Just wanted to follow up on this unit, do you have any updates as far
as the repairs to the HVAC system???
From: Luis Castellanos
Sent: Friday, March 12, 2021 8:45 AM
To: Joel Gut
Subject: RE: 3935 N Effie St
Good morning Joel,
No need for that. Could you just send your maintenance worker to
check it out and make sure it’s working please? Keep me posted with
any updates. Thank you!
From: Joel Gut ]
Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise

On Mar 11, 2021, at 1:32 PM, Luis Castellanos


<Luis.Castellanos@fresno.gov> wrote:

Joel,
I have a new service request for this unit. I have
contacted the tenant and claims her AC/Heater
unit hasn’t worked since she moved in August. Tenant
says she has made several requests for repairs to the
previous manager, maintenance workers and to you.
Tenant tells me no repairs have been made or even
attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.
L​uis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov
CORRECTION NOTICE OF VIOLATION
3935 N EFFIE ST 18
Page 2 of 2

CITY OF FRESNO
CODE ENFORCEMENT
CORRECTION NOTICE OF VIOLATION

Address: 3935 N EFFIE ST 18 Date: March 30, 2021


APN: 436-181-17 Case No: E21-02142

CORRECT THE FOLLOWING CODE VIOLATIONS:


1. The heating, ventilation and air conditioning system (HVAC) is inoperable.
(FMC §§ 11-105, 11-324; Cal. Mechanical Code § 102.3; Cal. H&S Code §§ 17920.3 (a)(6),
17920.3(a)(14), 17920.3(d), 17920.3(f)).
Repair the HVAC unit in an approved manner for proper operation.

DEADLINES:
All violations are to be corrected by April 6, 2021. A final reinspection by this department will be
required for clearance of this notice.

Note:
The expiration date of a permit does not change, extend, or otherwise affect the deadline to remove
violations.

NOTICE TO TAXPAYERS:
Pursuant to the provisions of Sections 17274 and 24436.5 of the California Revenue and Taxation
Code, you may lose certain deductions for interest, taxes, depreciation or amortization attributable
to rental income derived from substandard housing.

IMPORTANT INFORMATION:
If you have any questions regarding this notice, please contact the inspector. You must call to schedule
an appointment if you wish to speak with the inspector in person.

All corrections, removal, and/or disposal of violations must be completed in a lawful manner.

_______________________________________________ _________
Luis Castellanos, Community Revitalization Spec S.I.
Phone: 559-621-8428
4/19/2021 https://vs-ch-intweb.fresno.gov/CodeEnforce/reports.asp?CaseID=E21-02142

3935 N EFFIE
ST Case #: E21-02142 APN: 436-181-17
Case Type: HC NO HEAT

Date:

Date:

Date:

https://vs-ch-intweb.fresno.gov/CodeEnforce/reports.asp?CaseID=E21-02142 1/2
4/19/2021 https://vs-ch-intweb.fresno.gov/CodeEnforce/reports.asp?CaseID=E21-02142

Date: 3/24/2021 10:51:40 AM


3-24-2021 Follow to verify HVAC unit was repaired.
NO answer.

Date: 3/24/2021 10:51:30 AM


3-24-2021 Follow to verify HVAC unit was repaired.
NO answer.

https://vs-ch-intweb.fresno.gov/CodeEnforce/reports.asp?CaseID=E21-02142 2/2
PREPARED 4/19/2021 3:54:08 PM PAGE 1 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
CASE TYPE: General Enforcement Date Established: 03/10/2021 Inspector Assigned: Luis Castellanos
Assessor's Parcel Number: 436-181-17 Status: Inspector Assigned Inspector Phone: 559-621-8428
Primary Address: 3935 N EFFIE ST 18 Closed Date: Inspector Email: Luis.Castellanos@fresno.gov
FRESNO, CA 93726
CASE DATA: JURISDICTION: CITY FINE SUMMARY: TOTAL INVOICED: $0.00
TOTAL PAID: $0.00
ZONE CODE: RMX
BALANCE: $0.00
INSPECTION AREA:
COUNCIL DISTRICT: 7
ACREAGE: 0.87
NARRATIVE: No heat or AC since August. No cover on thermostat, leaving wiring exposed. Living room window lets cold air
in, even when closed.

OWNER: Primary GUTIERREZ & SON LP

CONTACTS: TYPE NAME ADDRESS


Complainant

Contact

HISTORY: Date Action Details


03/10/2021 Violation Added: HC
NO HEAT
03/10/2021 SR CASE ASSIGNED Status: Assigned Staff: Laura Rodriguez Time: 0.08
TO INSPECTOR Description: SR Case assigned
Case assigned to Inspector, L. Castellanos on 3/10/21.
LR
PREPARED 4/19/2021 3:54:08 PM PAGE 2 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
03/10/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
CALL Description: PC to RP
LAC 3-10-2021
PC to RP who claims that the AC/Heater has not worked since she moved in last August of
2020. RP claims she has made various requests for repairs to the PO and the previous PM and
to the various maintenance workers and nothing has been done. Will send email to PO.

03/10/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:Scheduled via Script

03/10/2021 Assigned to Area Action By: Brandon La Gue Time: 0.00


Comments:

03/10/2021 Inspector Assigned Action By: Laura Rodriguez Time: 0.00


Comments:Case assigned to inspector LAC.

03/11/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM to PO Joel
From: Luis Castellanos
Sent: Thursday, March 11, 2021 1:32 PM
To: 'Joel Gut'
Subject: 3935 N Effie St Apt.

Joel,

I have a new service request for this unit. I have contacted the tenant and claims her
AC/Heater unit hasn’t worked since she moved in August. Tenant says she has made several
requests for repairs to the previous manager, maintenance workers and to you. Tenant tells me
no repairs have been made or even attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.

Luis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov
PREPARED 4/19/2021 3:54:08 PM PAGE 3 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
03/12/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM from PO Joel
From: Joel Gut [ ]
Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise

On Mar 11, 2021, at 1:32 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Joel,

I have a new service request for this unit. I have contacted the tenant and claims her
AC/Heater unit hasn’t worked since she moved in August. Tenant says she has made several
requests for repairs to the previous manager, maintenance workers and to you. Tenant tells me
no repairs have been made or even attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.

Luis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov

03/12/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
CALL Description: Follow-up PC to RP
LAC 3-12-2021
PC to RP she says no one has contacted her about making repairs but she told me that
PO is now telling her she owes him back rent. I told RP that was not a City issue, but civil. I told
RP I would be reaching out to PO again to request repairs.
PREPARED 4/19/2021 3:54:08 PM PAGE 4 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
03/12/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM to PO Joel
From: Luis Castellanos
Sent: Friday, March 12, 2021 8:45 AM
To: 'Joel Gut'
Subject: RE: 3935 N Effie St

Good morning Joel,

No need for that. Could you just send your maintenance worker to check it out and make sure
it’s working please? Keep me posted with any updates. Thank you!

From: Joel Gut


Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise

03/16/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
CALL Description: Followup PC to RP
3-16-2021
Follow up PC to RP, she told me no one has contacted her or come by to make repairs to her
HVAC unit. Will contact PO and will issue NOV today.

03/17/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08


CALL Description: Call from owner
4:00 p.m. Owner called and said his maintenance tried to enter today, but were denied. He
stated his property manager who has the 24 hour notices is not in, so he can't post today, but
asked if it was okay to post tomorrow. I told him that was fine and to keep me posted. Joel
stated he has a new manager, .

03/19/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: .08
Description: EM to PO
From: Luis Castellanos
Sent: Friday, March 19, 2021 4:51 PM
To:
Subject: FW: 3935 N Effie St
PREPARED 4/19/2021 3:54:08 PM PAGE 5 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142

Hi Joel,

Just wanted to follow up on this unit, do you have any updates as far as the repairs to the HVAC
system???

From: Luis Castellanos


Sent: Friday, March 12, 2021 8:45 AM
To: Joel Gut
Subject: RE: 3935 N Effie St

Good morning Joel,

No need for that. Could you just send your maintenance worker to check it out and make sure
it’s working please? Keep me posted with any updates. Thank you!

From: Joel Gut


Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise

On Mar 11, 2021, at 1:32 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Joel,

I have a new service request for this unit. I have contacted the tenant and claims her
AC/Heater unit hasn’t worked since she moved in August. Tenant says she has made several
requests for repairs to the previous manager, maintenance workers and to you. Tenant tells me
no repairs have been made or even attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.

Luis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov
PREPARED 4/19/2021 3:54:08 PM PAGE 6 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
03/21/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.05
Description: EM from PO
From: Joel Gut ]
Sent: Sunday, March 21, 2021 3:07 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Made attempts Thursday and Friday. We were given access Saturday and it was repaired. Our
other maintenance guy stated inside was a mess and clearly fire hazard. What can you guys do
to help enforce this liability.

On Mar 19, 2021, at 4:50 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Hi Joel,

Just wanted to follow up on this unit, do you have any updates as far as the repairs to the HVAC
system???

From: Luis Castellanos


Sent: Friday, March 12, 2021 8:45 AM
To: Joel Gut
Subject: RE: 3935 N Effie St

Good morning Joel,

No need for that. Could you just send your maintenance worker to check it out and make sure
it’s working please? Keep me posted with any updates. Thank you!

From: Joel Gut


Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise

On Mar 11, 2021, at 1:32 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Joel,

I have a new service request for this unit. I have contacted the tenant and claims her
AC/Heater unit hasn’t worked since she moved in August. Tenant says she has made several
PREPARED 4/19/2021 3:54:08 PM PAGE 7 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
requests for repairs to the previous manager, maintenance workers and to you. Tenant tells me
no repairs have been made or even attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.

Luis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov

03/23/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
CALL Description: PC to RP
3-23-2021 LAC 255pm
PC to RP, no answer, was NOT able to leave a VM because mailbox was full.

03/24/2021 DH DOOR HANGER Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: Attempted to talk to RP
3-24-2021 1051am
Tried to contact RP to verify her HVAC unit was repaired and no answer. I left a door hanger
asking RP to call me.

03/26/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
CALL Description: PC to RP
3-26-2021 LAC 9am
PC to RP, no answer, VM box was full, was NOT able to leave a message.

03/29/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
CALL Description: PC to RP
3-29-2021 LAC 853am
PC to RP , I had been trying to reach her last week. RP tells me that the maintenance
worker has reinstalled the thermostat but that the HVAC unit is still inoperable, will not blow hot
or cold air. Will be contacting PO Joel and issuing NOV.
PREPARED 4/19/2021 3:54:08 PM PAGE 8 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
03/29/2021 NH NOTICE OF Status: COMPLETED Assigned Staff: Luis Castellanos Time: .10
VIOLATION (HOUSIN Description: NOV Issued
NOV Issued today.

03/29/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM to PO Joel
From: Luis Castellanos
Sent: Monday, March 29, 2021 3:13 PM
To: 'Joel Gut'
Subject: FW: 3935 N Effie St

Joel,

I contacted the tenant in this morning and she tells me that the HVAC is not working
properly. The tenant claims the air will not get hot or cold. Please have a licensed contractor
inspect the HVAC unit and have them make the necessary repairs, as soon as possible. Also,
please provide me with any maintenance service records regarding this unit. Thank you.

03/29/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 10:40 AM-10:41 AM Total Time: 0.02
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:1. The heating, ventilation and air conditioning system (HVAC) is inoperable.
(FMC §§ 11-105, 11-324; Cal. Mechanical Code § 102.3; Cal. H&S Code §§ 17920.3 (a)(6),
17920.3(a)(14), 17920.3(d), 17920.3(f).)
Repair the HVAC unit in an approved manner for proper operation.
^

03/30/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM from PO Joel
From: Joel Gu
Sent: Tuesday, March 30, 2021 10:13 AM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Hello Luis

HVAC licensed tech just confirmed he'll be at within 1/2 hour as you requested.

On Mar 29, 2021, at 3:13 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Joel,
PREPARED 4/19/2021 3:54:08 PM PAGE 9 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142

I contacted the tenant in this morning and she tells me that the HVAC is not working
properly. The tenant claims the air will not get hot or cold. Please have a licensed contractor
inspect the HVAC unit and have them make the necessary repairs, as soon as possible. Also,
please provide me with any maintenance service records regarding this unit. Thank you.

From: Joel Gut


Sent: Sunday, March 21, 2021 3:07 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Made attempts Thursday and Friday. We were given access Saturday and it was repaired. Our
other maintenance guy stated inside was a mess and clearly fire hazard. What can you guys do
to help enforce this liability.

On Mar 19, 2021, at 4:50 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Hi Joel,

Just wanted to follow up on this unit, do you have any updates as far as the repairs to the HVAC
system???

From: Luis Castellanos


Sent: Friday, March 12, 2021 8:45 AM
To: Joel Gut
Subject: RE: 3935 N Effie St

Good morning Joel,

No need for that. Could you just send your maintenance worker to check it out and make sure
it’s working please? Keep me posted with any updates. Thank you!

From: Joel Gut


Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise

On Mar 11, 2021, at 1:32 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


PREPARED 4/19/2021 3:54:08 PM PAGE 10 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
Joel,

I have a new service request for this unit. I have contacted the tenant and claims her
AC/Heater unit hasn’t worked since she moved in August. Tenant says she has made several
requests for repairs to the previous manager, maintenance workers and to you. Tenant tells me
no repairs have been made or even attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.

Luis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov

04/01/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM to PO Joel
From: Luis Castellanos
Sent: Thursday, April 1, 2021 8:31 AM
To: 'Joel Gut'
Subject: RE: 3935 N Effie St

Good morning Joel,

I spoke to the tenant in yesterday afternoon and she tells me that the AC is now working
properly but the heating is not. I told her I would reach out to you to follow up. Can your HVAC
contractor look at it again? Can you forward to me any invoices for HVAC service or repairs
made to this unit? Thank you.

From: Joel Gut


Sent: Tuesday, March 30, 2021 10:13 AM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Hello Luis

HVAC licensed tech just confirmed he'll be at 18 within 1/2 hour as you requested.

On Mar 29, 2021, at 3:13 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


PREPARED 4/19/2021 3:54:08 PM PAGE 11 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
Joel,

I contacted the tenant in this morning and she tells me that the HVAC is not working
properly. The tenant claims the air will not get hot or cold. Please have a licensed contractor
inspect the HVAC unit and have them make the necessary repairs, as soon as possible. Also,
please provide me with any maintenance service records regarding this unit. Thank you.

From: Joel Gut


Sent: Sunday, March 21, 2021 3:07 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Made attempts Thursday and Friday. We were given access Saturday and it was repaired. Our
other maintenance guy stated inside was a mess and clearly fire hazard. What can you guys do
to help enforce this liability.

On Mar 19, 2021, at 4:50 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Hi Joel,

Just wanted to follow up on this unit, do you have any updates as far as the repairs to the HVAC
system???

From: Luis Castellanos


Sent: Friday, March 12, 2021 8:45 AM
To: Joel Gut
Subject: RE: 3935 N Effie St

Good morning Joel,

No need for that. Could you just send your maintenance worker to check it out and make sure
it’s working please? Keep me posted with any updates. Thank you!

From: Joel Gut [


Sent: Thursday, March 11, 2021 7:54 PM
To: Luis Castellanos
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Call me tomorrow but I'll provide all info to prove her otherwise
PREPARED 4/19/2021 3:54:08 PM PAGE 12 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
On Mar 11, 2021, at 1:32 PM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:
Joel,

I have a new service request for this unit. I have contacted the tenant and claims her
AC/Heater unit hasn’t worked since she moved in August. Tenant says she has made several
requests for repairs to the previous manager, maintenance workers and to you. Tenant tells me
no repairs have been made or even attempted. Could you please look into this and give me
updates on any repairs that you make. Thank you.

Luis A. Castellanos
Community Revitalization Specialist
City of Fresno
City Attorney’s Office
Rental Housing Division
559-621-7368 Office
559-457-1304 Fax
Luis.Castellanos@Fresno.gov

04/01/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM from PO Joel
-----Original Message-----
From: Joel Gut
Sent: Thursday, April 1, 2021 7:35 PM
To: Luis Castellanos
Subject: Of the record

External Email: Use caution with links and attachments

Tried calling you but no answer.


It looks like we might end up selling our property to the Indian owners around the corner that
touch our community. They're the only ones who have the cash and interest in purchasing with
out listing the property. From what told me and I relayed to all my family fines are going
to break us.
Thank you for the help and we did try to improve the community. Even the police has our back
with there advise.
"A" for effect but not ? on completion. Too many bad apples.
PREPARED 4/19/2021 3:54:08 PM PAGE 13 of 13
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02142
04/05/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM from and to PO Joel
From: Luis Castellanos
Sent: Monday, April 5, 2021 2:21 PM
To: 'Joel Gut'
Cc: Laura Rodriguez <Laura.Rodriguez@fresno.gov>
Subject: RE: AC Repair for 3/30/21

Ok, in that case, I can verify that when I go out this week. I will follow up with you then. Thank
you.

From: Joel Gut


Sent: Monday, April 5, 2021 12:30 PM
To: Luis Castellanos <Luis.Castellanos@fresno.gov>
Subject: Re: AC Repair for 3/30/21

External Email: Use caution with links and attachments

That's what I'm trying to explain. It's a system that provides one or the other. Needs to be
changed for the seasons. Tenant knew about this prior to moving in.

On Apr 5, 2021, at 9:54 AM, Luis Castellanos <Luis.Castellanos@fresno.gov> wrote:


Good morning Joel,

I reviewed and uploaded this invoice to case file. I do see where the HVAC tech states that the
tenant is only requesting an A/C health condition but right above that the tech also wrote “AC
only no heat”. I will be coming out next week to verify that the heating system is working
properly. Thank you.

From: Joel Gut


Sent: Sunday, April 4, 2021 9:07 PM
To: Luis Castellanos
Subject: AC Repair for 3/30/21

External Email: Use caution with links and attachments

License Tech clearly states "Customer Request A/C - Health Condition"


CASE #
E21-02882

3935 N EFFIE ST
Photos taken by LR
4/1/21
INTENT TO INSPECT
POSTING PHOTOS
Unit 1
Unit 3

Unit 8
Unit 10

Unit 12
Unit 13

Unit 14
Unit 15

Unit 19
Unit 20

Unit 22
Unit 25

Unit 26
Unit 28

Unit 29
Unit 31

Unit 33
Unit 34

Unit 35
Unit 36

Unit 37
Unit 42
City of Fresno
Code Enforcement
Request for Service

Date: 3/30/2021 By: Time: 11:37:24 AM Case Number: E21-02882


Location: 3935 N EFFIE ST 93726 APN: 436-181-17
Contact Person: (OW) GUTIERREZ & SON LP FresGo ID:
Mailing Address: PD: CENTRAL

Phone:
Zone: RMX Council District: 7 Orig: Proactiv Priority:
e
Case Type: General Enforcement Inspector ID: Laura Rodriguez
Case Text: ASET Case
3/29/2021 5:21:54 PM
LAURARO
City of Fresno
Code Enforcement
Request for Service

Date: 3/30/2021 By: Time: 11:37:24 AM Case Number: E21-02882


Location: 3935 N EFFIE ST 93726 APN: 436-181-17
Contact Person: (RP) FresGo ID:
Mailing Address: PD: CENTRAL

Phone: Email:
Zone: RMX Council District: 7 Orig: Proactive Priority:
Case Type: General Enforcement Inspector ID: Laura Rodriguez

Case Text: ASET Case


3/29/2021 5:21:54 PM
LAURARO
City of Fresno
Code Enforcement
Request for Service

Date: 3/30/2021 By: Time: 11:37:24 AM Case Number: E21-02882


Location: 3935 N EFFIE ST 93726 APN: 436-181-17
Contact Person: (OW) GUTIERREZ & SON LP FresGo ID:
Mailing Address: PD: CENTRAL

Phone:
Zone: RMX Council District: 7 Orig: Proactiv Priority:
e
Case Type: General Enforcement Inspector ID: Laura Rodriguez
Case Text: ASET Case
3/29/2021 5:21:54 PM
LAURARO
City of Fresno
Code Enforcement
Request for Service

Date: 3/30/2021 By: Time: 11:37:24 AM Case Number: E21-02882


Location: 3935 N EFFIE ST 93726 APN: 436-181-17
Contact Person: (RP) FresGo ID:
Mailing Address: PD: CENTRAL

Phone: Email:
Zone: RMX Council District: 7 Orig: Proactive Priority:
Case Type: General Enforcement Inspector ID: Laura Rodriguez

Case Text: ASET Case


3/29/2021 5:21:54 PM
LAURARO
PREPARED 4/19/2021 3:58:19 PM PAGE 1 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
CASE TYPE: General Enforcement Date Established: 03/29/2021 Inspector Assigned: Laura Rodriguez
Assessor's Parcel Number: 436-181-17 Status: Inspector Assigned Inspector Phone: 559-621-8510
Primary Address: 3935 N EFFIE ST Closed Date: Inspector Email: Laura.Rodriguez@fresno.gov
FRESNO, CA 93726
CASE DATA: JURISDICTION: CITY FINE SUMMARY: TOTAL INVOICED: $246.00
TOTAL PAID: $0.00
ZONE CODE: RMX
BALANCE: $246.00
INSPECTION AREA:
COUNCIL DISTRICT: 7
ACREAGE: 0.87
NARRATIVE: ASET Case
OWNER: Primary GUTIERREZ & SON LP

CONTACTS: TYPE NAME ADDRESS


Property JOEL GUTIERREZ
Owner
Property
Manager

HISTORY: Date Action Details


03/29/2021 Violation Added: HC
HOUSING CODE
REPAIR
03/29/2021 PT HC PIRT (TITLE Status: Assigned Staff: Laura Rodriguez Time: 0.08
SEARCH) Description: Requested PIRT
Requested PIRT.

03/29/2021 Inspection Inspection Type: Initial Inspection Inspector: Laura Rodriguez


Scheduled Request Comments:Scheduled via Script

03/29/2021 Inspector Assigned Action By: Laura Rodriguez Time: 0.00


Comments:Case assigned to LR
PREPARED 4/19/2021 3:58:19 PM PAGE 2 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
03/30/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08
Description: Email to/From Housing Auth
Email to/from Housing Authority (See documents).

03/30/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: 2.25
INSPECTION Description: Inspection 3-30-2021
Inspector AMY & myself returned to the property at 1pm to attempt access to units not inspected
that morning.

1:10pm to 1:21pm
Tenant gave permission to conduct interior inspection and
violations were found: kitchen window screen damaged, dining room window screen at the north
wall is damaged, bedroom #1 smoke alarm is missing kitchen faucet is improperly installed,
hallway carbon monoxide alarm is missing, bedroom #1 window is improperly installed,
bathroom ceiling is unfinished and unsanitary, plumbing water supply line at the bathroom
shower/tub was installed without the required permits and inspections, bathroom cabinet is
damaged and unfinished, bedroom #2 door hardware is improperly installed, living room outlet
cover plate at the south wall is missing.

1:28pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:31pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:35pm
Attempted to make contact with tenant in , no one answered, left business card, photo
taken.

1:45pm
Tenant gave permission to conduct interior inspection and
violations were found: bedroom #1 smoke alarm is missing, hallway smoke alarm is missing,
hallway carbon monoxide alarm is missing, caulking at the bathtub/shower is damaged and
unsanitary, bathtub spout shows evidence of leaking, bathtub overflow plate is missing, bedroom
#2 smoke alarm is defective, The living room switch cover plate at the north wall is damaged,
dining room outlet cover plate at the south wall is missing and evidence of an insect (roach)
infestation.

3-30-2021 2:48pm to 2:54pm


Tenant ) gave permission to conduct interior inspection and
PREPARED 4/19/2021 3:58:19 PM PAGE 3 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
violations were found: living room window screen is damaged, hallway smoke alarm is defective
and installed at an unapproved location, shower surround was added without the required
permits and inspections, bathroom ceiling has evidence of mildew and or mold and the
bathroom exhaust fan is inoperable.

3:11pm
Attempted to make contact with tenant in one answered, left business card, photo
taken.

Inspector time for Amanda Yanovsky: 2.25

03/30/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 9:00 AM-3:15 PM Total Time: 6.25
Status: In Violation - Issue Notice Inspector: Laura Rodriguez
Result Comments:First inspection conducted by ASET, SAT and Code teams. Also present
from City Attorneys Office: Chief Asst. City Attorney, E. Camarena; Asst. City Attorney, C.
Roberson; Manager, K. Watkins; Supervisors, R. Calvert, H. Lacy, and E. Flores; Legal
Investigators, H. Montalvo and A. Wisemer. Units accessed were: 4, 6, 9, 11, 16, 17, 18, 21, 23,
24, 27, 30, 31, 32, 37 and 40. Various H&S violations were found. Notice and Order to be issued.
Photos taken by inspectors.

03/30/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 10:58 AM-11:13 AM Total Time: 0.25
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:#30 3-30-2021 LAC& MXM RRC
Bathroom window is damaged or improperly installed. Took pictures. Please refer to NAO.

03/30/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:

03/30/2021 Assigned to Area Action By: Laura Rodriguez Time: 0.00


Comments:

03/30/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 1:00 PM-3:15 PM Total Time: 2.25
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:3-30-2021 Inspector AMY & LAC returned to the property at 1pm to attempt
access to units not inspected that morning.

1:10pm to 1:21pm
Tenant ) gave permission to conduct interior inspection and
violations were found: kitchen window screen damaged, dining room window screen at the north
wall is damaged, bedroom #1 smoke alarm is missing kitchen faucet is improperly installed,
hallway carbon monoxide alarm is missing, bedroom #1 window is improperly installed, bathroom
PREPARED 4/19/2021 3:58:19 PM PAGE 4 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
ceiling is unfinished and unsanitary, plumbing water supply line at the bathroom shower/tub was
installed without the required permits and inspections, bathroom cabinet is damaged and
unfinished, bedroom #2 door hardware is improperly installed, living room outlet cover plate at
the south wall is missing.

1:28pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:31pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:35pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:45pm
Tenant ) gave permission to conduct interior inspection and
violations were found: bedroom #1 smoke alarm is missing, hallway smoke alarm is missing,
hallway carbon monoxide alarm is missing, caulking at the bathtub/shower is damaged and
unsanitary, bathtub spout shows evidence of leaking, bathtub overflow plate is missing, bedroom
#2 smoke alarm is defective, The living room switch cover plate at the north wall is damaged,
dining room outlet cover plate at the south wall is missing and evidence of an insect (roach)
infestation.

3-30-2021 2:48pm to 2:54pm


Tenant ) gave permission to conduct interior inspection and
violations were found: living room window screen is damaged, hallway smoke alarm is defective
and installed at an unapproved location, shower surround was added without the required
permits and inspections, bathroom ceiling has evidence of mildew and or mold and the bathroom
exhaust fan is inoperable.

3:11pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

03/30/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:
PREPARED 4/19/2021 3:58:19 PM PAGE 5 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
03/31/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08
CALL Description: Call to Tenant
8:42 a.m. Call to tenant, . Left voice message asking if she is okay
with an inspection today at 11:00 a.m. Requested a call back.
***
10:43 a.m. Missed call from -no message. 10:43 a.m. Return call to
She indicated she had to leave town for a pet emergency and will not be home. She requested a
virtual inspection for tomorrow at 2:30 p.m. Email provided:

03/31/2021 PT HC PIRT (TITLE Status: Assigned Staff: Laura Rodriguez Time: 0.0
SEARCH) Description: PIRT
PIRT received.

03/31/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: 3.58
INSPECTION Description: Inspection 3-31-2021
3-31-2021 Inspections by A. Yanovsky and L. Castellanos

11:14am
Attempted to make contact with tenant in , no one answered, left business card, photo
taken.

11:33am
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:30pm to 1:52pm
Tenan gave consent to conduct interior inspection, violations found: hallway smoke
alarm is missing, bedroom 1 door lacks emergency egress (deadbolts on doors with no door
knob, pull, or lever for ease of exit in case of emergency), bedroom 2 interior door hardware is
missing, bathroom exhaust fan is inoperable, evidence of roach infestation, bathroom cabinet is
damaged, and the bathroom backsplash is damaged. Took photos.

1:54pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

1:57pm to 2:05pm
Tenant gave consent to us to conduct an interior
inspection, violations found: front entry door sweep is damaged, smoke alarm at the living room
is installed in an unapproved location, hallway carbon monoxide alarm is missing, plumbing
water supply line at the bathroom shower/tub was installed without the required permits and
inspections, bathroom ceiling is unfinished and unsanitary, bathroom west wall is unfinished and
PREPARED 4/19/2021 3:58:19 PM PAGE 6 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
unsanitary, bedroom #1 smoke alarm is missing, bedroom #1 window lock is damaged and
inoperable.

2:08pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

2:10pm to 2:18
Tenant gave consent to conduct an interior
inspection, violations found: The carbon monoxide alarm is defective, smoke alarm in the
hallway is missing, bathtub surround was added without the required permits and inspections,
evidence of insect and roach infestation, bathroom cabinet is damaged.

2:19pm
Attempted to make contact with tenant in , no one answered, left business card, photo
taken.

2:24pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

2:26pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

2:34pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

Inspector time for Amanda Yanovsky: 3.58

03/31/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 11:00 AM-2:35 PM Total Time: 3.58
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:3-31-2021 Inspections by A. Yanovsky and L. Castellanos

11:14am
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

11:33am
Attempted to make contact with tenant in no one answered, left business card, photo
taken.
PREPARED 4/19/2021 3:58:19 PM PAGE 7 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
1:30pm to 1:52pm
Tenant gave consent to conduct interior inspection, violations found: hallway smoke
alarm is missing, bedroom 1 door lacks emergency egress (deadbolts on doors with no door
knob, pull, or lever for ease of exit in case of emergency), bedroom 2 interior door hardware is
missing, bathroom exhaust fan is inoperable, evidence of roach infestation, bathroom cabinet is
damaged, and the bathroom backsplash is damaged. Took photos.

1:54pm
Attempted to make contact with tenant in , no one answered, left business card, photo
taken.

:57pm to 2:05pm
Tenant gave consent to us to conduct an interior inspection,
violations found: front entry door sweep is damaged, smoke alarm at the living room is installed
in an unapproved location, hallway carbon monoxide alarm is missing, plumbing water supply
line at the bathroom shower/tub was installed without the required permits and inspections,
bathroom ceiling is unfinished and unsanitary, bathroom west wall is unfinished and unsanitary,
bedroom #1 smoke alarm is missing, bedroom #1 window lock is damaged and inoperable.

2:08pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

:10pm to 2:18
Tenant gave consent to conduct an interior
inspection, violations found: The carbon monoxide alarm is defective, smoke alarm in the
hallway is missing, bathtub surround was added without the required permits and inspections,
evidence of insect and roach infestation, bathroom cabinet is damaged.

2:19pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

2:24pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

2:26pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.

2:34pm
Attempted to make contact with tenant in no one answered, left business card, photo
taken.
PREPARED 4/19/2021 3:58:19 PM PAGE 8 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
03/31/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos
Scheduled Request Comments:

03/31/2021 Invoice Processed By: William Ryner Invoice Number:


Invoice Amount: 246.00

04/01/2021 DP DOCUMENT Status: Assigned Staff: Laura Rodriguez Time: 0.50


POSTING @ SITE Description: Posted Intent to Inspect
Posted copies Intent to inspect notice on units 1, 3, 8, 10, 12, 13, 14, 15, 19, 20, 22, 25, 26, 28,
29, 31, 33, 34, 35, 36, 37, 38, 39, & 42. Supervisor R. Calvert assisted and Inspector L.
Castellanos and A. Yanovsky were onsite conducting interior inspections, which included an
inspection of Unit 41. Complex manager was home and also received a copy (Unit 39).
Maintenance was also present and was informed of notice posted. Photos were taken.

04/01/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.17


CALL Description: Call to PG&E
11:40 a.m. There was a strong gas odor coming out of the boiler room (Under Unit 41), identified
by myself and inspectors L. Castellanos and A. Yanovsky. Supervisor, R. Calvert contacted
PG&E to report. PG&E indicated they would be onsite in one hour.

04/01/2021 GN GENERAL Status: Assigned Staff: Laura Rodriguez Time: 0.17


NOTES Description: Site Check Re PG&E
R. Calvert returned to check on PG&E call. Per, R. Calvert, he spoke to maintenance person,
who indicated everything checked out okay. R. Calvert advised tenant in Unit 41.
PREPARED 4/19/2021 3:58:19 PM PAGE 9 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/01/2021 EM E MAIL Status: COMPLETED Assigned Staff: Amanda Yanovsky Time: .08
Description: Email from property owner
From: Joel Gut
Sent: Thursday, April 01, 2021 5:40 PM
To: Amanda Yanovsky <Amanda.Yanovsky@fresno.gov>
Subject: Re: 3935 N Effie St

External Email: Use caution with links and attachments

Hello Amanda,

W've made several attempts in reaching out to several individuals from your department and
have been unsuccessful in communicating with or receiving a single return call. We're just trying
to get clarification on what's needed to be done to comply and have had no answers. Don't know
what to do here with our hands tied and no help on how to proceed with all these individuals on
the property correcting issues we never even new about. We'd respectfully request some time to
comply with all this new information in getting from 3rd party and not one bit from Code
Enforcement. Help us please, we're not the bad guys here. It's drama started from a manager
who's decided to make us look bad from day one.

We've always called you upon even hearing about any issue that's been needed with some
tenants out to get the new minority owners. We hear the complains from others who trust us and
know we have the community's best interest. Even with this pandemic and non paying tenants
or the workers who su they're going to show up to work but don't. People don't want don't want
to work with all the free money right now but we still have a community to run. We will continue
with your help.

Since we are not getting any answers can we please get a response to this email to help us
clear all this up.

We greatly appreciate all the help,

Joel Gutierrez
PREPARED 4/19/2021 3:58:19 PM PAGE 10 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/01/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.83
INSPECTION Description: Inspection 4-1-2021
4-1-2021 Inspections by Inspectors Amanda Yanovsky and Luis Castellanos

10:23am to 10:35am
Tenan gave us permission to conduct interior inspection, violations found: entry door
weather-stripping is damaged, smoke alarm at the living room is installed in an unapproved
location, bathtub/shower surround is unsanitary, shower surround was added without the
required permits and inspections, bathroom window is inoperable, bedroom #2 smoke alarm is
missing, kitchen tile floor covering is damaged.

:41am to 10:47pm
Vacant, violations found: living room window screen damaged, carbon monoxide alarm in the
hallway is missing, bathtub surround was added without the required permits and inspections,
bathroom window screen is missing, bedroom smoke alarm is missing.

Inspector time for SCRS Amanda Yanovsky: 0.83

04/01/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 10:10 AM-11:00 AM Total Time: 0.83
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:4-1-2021 Inspections by Inspectors A. Yanovsky and L. Castellanos

10:23am to 10:35am
Tenant gave us permission to conduct interior inspection, violations found: entry door
weather-stripping is damaged, smoke alarm at the living room is installed in an unapproved
location, bathtub/shower surround is unsanitary, shower surround was added without the
required permits and inspections, bathroom window is inoperable, bedroom #2 smoke alarm is
missing, kitchen tile floor covering is damaged.

10:41am to 10:47pm
Vacant, violations found: living room window screen damaged, carbon monoxide alarm in the
hallway is missing, bathtub surround was added without the required permits and inspections,
bathroom window screen is missing, bedroom smoke alarm is missing.

04/01/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:
PREPARED 4/19/2021 3:58:19 PM PAGE 11 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/02/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08
Description: Email to partners
From: Laura Rodriguez
Sent: Friday, April 02, 2021 8:09 AM
To: Curtis Bunch; Andrew Dodderer; CLoewen@fresnohousing.org
Cc: Randy Calvert; Luis Castellanos
Subject: 3935 N EFFIE ST - ASET Inspection

Good morning,

We will be conducting an interior ASET inspection for units 1, 3, 8, 10, 12, 13, 14, 15, 19, 20, 22,
25, 26, 28, 29, 34, 35, 36, 37, 39, and 42 on April 8, 2021 at 8:30 a.m. All other units have
already been inspected. This is a 42 unit complex. On site manager is
.

Please advise if you will be able to join us. Thank you.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov

04/02/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08


CALL Description: Call to Tenant
4:51 p.m. Call to tenant, of Left voice message indicating I
was calling to schedule a Zoom interior inspection for 4/6/21, per his request to Inspector
Castellanos. I requested a return call.
PREPARED 4/19/2021 3:58:19 PM PAGE 12 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/02/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.58
INSPECTION Description: Inspection 4-2-2021
4-2-2024
Inspectors Amanda Yanovsky and Luis Castellanos

1:35pm
attempted to conduct an interior inspection of this unit. There was no answer at the door.
Inspector, L. Rodriguez’s business card was left on the door. Photo was taken.

Inspector time for SCRS Amanda Yanovsky: 0.58

04/02/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: .05
INSPECTION Description: Inspection 4-2-2021
4-2-2021 Inspectors Amanda Yanovsky and Luis Castellanos

3:30 to 3:35pm
Vacant unit, inspection found one violation: The kitchen sink is unapproved.
(FMC §§ 11-107, 11-324; Cal. Plumbing Code § 402.2; Cal. H&S Code §§ 17920.3(a)(14),
17920.3(e).)
Replace flex line with approved materials.

Inspector time for SCRS Amanda Yanovsky: 0.5

04/02/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 3:30 PM-4:00 PM Total Time: 0.50
Status: In Violation - Issue Notice Inspector: Laura Rodriguez
Result - I conducted a virtual inspection of tenant,
unit. Tenant granted permission to conduct an inspection via Zoom. Violations observed: loose
outlets throughout unit; roach infestation; HVAC system not working (tenant turned on system at
the start of the inspection and temperature did not change at the end of the inspection); smoke
alarm is missing at hallway and two bedrooms. Photos of the violations were obtained.

Inspected by: LR

04/02/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:

04/02/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:
PREPARED 4/19/2021 3:58:19 PM PAGE 13 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/02/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 1:20 PM-1:55 PM Total Time: 0.58
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:4-2-2024
Inspectors Amanda Yanovsky and Luis Castellanos

1:35pm
attempted to conduct an interior inspection of this unit. There was no answer at the door.
Inspector, L. Rodriguez’s business card was left on the door. Photo was taken.

04/02/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 3:15 PM-3:45 PM Total Time: 0.50
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:4-2-2021 Inspectors Amanda Yanovsky and Luis Castellanos

3:30 to 3:35pm
Vacant unit, inspection found one violation: The kitchen sink is unapproved.
(FMC §§ 11-107, 11-324; Cal. Plumbing Code § 402.2; Cal. H&S Code §§ 17920.3(a)(14),
17920.3(e).)
Replace flex line with approved materials.

04/02/2021 Inspection Inspection Type: Initial Inspection Inspector: Laura Rodriguez


Scheduled Request Comments:

04/03/2021 EM E MAIL Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.08
Description: EM from Tenant
-----Original Message-----
From
Sent: Saturday, April 3, 2021 7:12 PM
To: Randy Calvert; Luis Castellanos
Subject: Manchester arms apts

External Email: Use caution with links and attachments

Hello,
My name is and I currently live at Manchester arms apartments in
I am writing this because I have seen the statements other residents are saying publicly about
our landlord and I completely disagree with the things I have seen and heard!
I moved in Manchester arms July 2019, was the manager then, she asked for a deposit
of $700 for first months rent and $700 deposit. I brought a money order and she gave me a
receipt and said she was unable to do a lease or walk through at the time but would contact me
later, and if I had any issues to contact Joel and she gave me his number. Everything in the apt
seemed to be fine( aside from a few stains on the kitchen counters which I knew before renting
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CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
but needed to move in urgently and agreed to new countertops at a later time)
It wasn’t until September Joel contacted me about my lease and had to email me one because
I had never got one from .
The first time I needed a repair was thanksgiving night after returning home my heater wasn’t
blowing out hot air, on Nov 29 the next morning it was fixed.
On Oct 20th I contacted Joel about reassigning my parking stall because I didn’t feel safe
where my car was at and the 21st I was reassigned a new stall.
The day I moved into my new stall I was talking to a friend in the parking lot and the
previous manager had came out to talk to and myself, she was going on about Joel (I
assume about the 5 dogs and a deposit to pay) and telling everyone to call code enforcement
for any and every issue they have and NOT to notify Joel first of any repairs needed. It didn’t
register what she was doing at the time because I rarely have had any issues with needing any
repairs done, but now I see what has happened. I do believe that other residents may have
listened to her and done just that.

I do want to be on record saying that everything in my apartment works properly and I have NO
leaks, mold, bugs, cracks, broken windows or damages as others are claiming to have. I have
zero complaints about my apartment or the landlord. He has always responded in a timely
manner to my calls and needed repairs.

There was a consent form left on my door for the 8th of April, which unfortunately I have to work
that day and can not be home, so I am NOT consenting for my home to be searched and
inspected while I am not there, I however will absolutely answer any questions through email or
phone.

Thank you,

04/06/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08


CALL Description: Call to
10:06 a.m. Call to tenant, . Left voice message
requesting a call back to set up a virtual inspection through Zoom. Advised I left a message on
Friday. I indicated we can set up the inspection for today, tomorrow or Thursday. Provided my
direct number 621-8510 and requested a call back to set up inspection.
PREPARED 4/19/2021 3:58:19 PM PAGE 15 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/06/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08
Description: Email to Housing Authority
From: Laura Rodriguez
Sent: Tuesday, April 06, 2021 9:32 AM
To: 'Carol Loewen'
Cc: Luis Castellanos; Randy Calvert
Subject: RE: 3935 N Effie St

Good morning Carol,

The units we will be inspecting on 4/8/21, that are on your list, are #10, 12, 19 & 37. All other
units on your list have been inspected. The inspections will begin at 8:30 a.m. Please advise if
you will be joining us on Thursday. Thank you.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov
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CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/06/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08
Description: Email to tenant
-----Original Message-----
From: Laura Rodriguez
Sent: Tuesday, April 06, 2021 11:10 AM
To:
Cc: Luis Castellanos; Kevin Watkins; Randy Calvert
Subject: FW: Manchester arms apts

Good morning

Thank you for your email. I am the inspector that is assigned to the case that entails a full
inspection of this complex. I would like to know if you would be interested in a virtual inspection
to check your smoke and carbon monoxide alarms. Not only do we check to see that they are
working, but we also check that they are installed in approved locations. Virtual inspections are
conducted through Zoom, which can be downloaded onto a smart phone and will only take a few
minutes of your time. I will be available this Saturday, if that works better for your schedule. If
you did not have a chance to go through the interior checklist attached in the notice posted on
your door, please go through it. It is a list of items we check during inspections. I have attached
another copy for your convenience.

You may contact me by phone at 559-621-8510 or by replying to this email. I look forward to
hearing back from you soon.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov

04/06/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08


Description: Email from Fire
From: Laura Rodriguez
Sent: Friday, April 02, 2021 8:31 AM
To: Andrew Dodderer
Cc: Randy Calvert; Luis Castellanos; Curtis Bunch; CLoewen@fresnohousing.org
Subject: RE: 3935 N EFFIE ST - ASET Inspection
PREPARED 4/19/2021 3:58:19 PM PAGE 17 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
Thanks. If you need to contact the property owner, Joel Gutierrez his number is .

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov

From: Andrew Dodderer


Sent: Friday, April 02, 2021 8:27 AM
To: Laura Rodriguez; Curtis Bunch; CLoewen@fresnohousing.org
Cc: Randy Calvert; Luis Castellanos
Subject: RE: 3935 N EFFIE ST - ASET Inspection

Good morning,

I will be unavailable that day. I will head out the day after to inspect.

Andrew Dodderer
Senior Fire Prevention Inspector
Prevention, Support & Technical Services Division
Fresno Fire Department
911 H Street
Fresno, CA 93721
(559) 621-4120
FAX (559) 498-4323
Andrew.Dodderer@fresno.gov
Work Schedule: Tuesday-Friday, 0700-1730 hours

Proudly serving the City of Fresno and Fig Garden Fire Protection Districts.

CONFIDENTIALITY NOTICE: This communication and any documents, files or previous e-mail
messages attached to it, constitute an electronic communication within the scope of the
Electronic Communication Privacy Act, 18 USCA 2510. This communication may contain non-
public, confidential or legally privileged information intended for the sole use of the designated
recipient(s). The unlawful interception, use or disclosure of such information is strictly prohibited
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CASE NUMBER E21-02882
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CASE NUMBER E21-02882
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CASE NUMBER E21-02882
04/07/2021 EM E MAIL Status: Assigned Staff: Amanda Yanovsky Time: .08
Description: Email from property owner
From: Joel Gut
Sent: Tuesday, March 30, 2021 11:40 AM
To: Luis Castellanos <Luis.Castellanos@fresno.gov>; Amanda Yanovsky
<Amanda.Yanovsky@fresno.gov>
Subject: 2935 N Effie

External Email: Use caution with links and attachments

I understand what's going on with our old manager who's not on the lease, moved into an
apartment, and now is stirring up the community with lies but history has proven we've taken
care of everything. We even call you guys first because our tenants were advised by old
manager to call you and now involved the Fresno Bee. We've addressed all issues we known
about and some we discovered were neglected by old manager, i.e. Leaky faucet in who
never addressed. Tenant finally called me and we took care of it right away. We take this
community seriously and do not neglect anyone. We follow up and repair or perform preventive
maintenance. One dryer went down so we had all the machines in laundry room serviced. The
boiler went down so we removed an old one and will install daisy chained tankless for backup.
Old manager never provided us with any service records or anything to go off to get work done
so it's been a guessing game but we have succeeded in making all repairs and community
improvements.

These lies in the Fresno Bee can be proven wrong but I'm sure as you know, no one will listen
because all they want to do is publish bad news. Not the good ? and owner(s) do to help the
community or its tenants. We could just follow suite and do the minimum as our neighbors do
and just worry about getting rents but we're not. If you begin to start citing us on false
accusations we will be left without a choice to just throw our hands up as a minority business
owners and just say we tried to help. We will see the outcome but until then we will continue to
work with you and those who do care.

I appreciate your time and concerns with this serious matter and prey your not blinded by the
lies of a few bad apples in the community telling others to leave the place to shambles and to
call you before calling the owners.

Thank you y que Jesus nos ayude a todos.


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CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08
CALL Description: Call from Tenant
12:07 p.m. Call from tenant, stating he would like an inspection of his
unit today. Tenant stated he was not home this morning, but will be home the rest of the day. I
told him I would check to see when an inspector can go by and would call him back with a time.
He stated he understood.
***
12:08 p.m. Call to tenant, . I advised that inspectors would be there at
1:30 p.m. today to inspect his unit. He stated that was fine.
PREPARED 4/19/2021 3:58:19 PM PAGE 23 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.97
INSPECTION Description: Inspection 4-8-2021
4-8-2021 Inspectors Amanda Yanovsky and Luis Castellanos

8:46am
Tenant gave consent to conduct interior inspection, violations were found: living room
window screen is missing, unapproved flex line pipe under kitchen sink, smoke detector/carbon
monoxide alarm in hallway is installed in an unapproved location, bathtub is not draining,
bathtub/shower faucet on the hot water supply side is leaking, evidence of combustible
materials/candles being burned on the bedroom window sill which has caused discoloration to
the adjoining wall surfaces and which constitute a fire, health, and safety hazard, the heating,
ventilation and air conditioning system (HVAC) is damaged and inoperable, the bedroom closet
door is improperly installed, the shower surround was added without the required permits and
inspections.

8:57 a.m.
attempted to conduct an interior inspection of this unit. There was no answer at the door.
Inspector, L. Rodriguez’s business card was left on the door. Photo was taken.

9:05am
Tenant gave consent for an interior inspection of her unit,
violations found: living room tile floor covering is damaged, electric range is damaged, smoke
alarm at the living room is installed in an unapproved location, evidence of an insect (roach)
infestation, bathtub/shower surround was added without the required permits and inspections,
caulking at the bathtub is damaged and unsanitary, bathroom floor is unstable, bedroom window
lock is damaged.

9:16am to 9:23am
Tenant had previously had a conversation with Inspector
Amanda about possible violations in her unit. prefer no one enter her unit to inspect
because of COVID concerns. So and her husband agreed to take pictures today
with my camera of the violations that Inspector Amanda observed during their zoom video call
last week. Violations found: evidence of roach infestation, missing carbon monoxide in the
hallway, damaged kitchen tile, unapproved flex line plumbing to kitchen sink, , bedroom 2 smoke
detector is missing, caulking at bathtub is damaged and unsanitary, mold or mildew on
bathroom wall, kitchen window screen damaged.

Inspector time for SCRS Amanda Yanovsky: 0.97


PREPARED 4/19/2021 3:58:19 PM PAGE 24 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: 0.67
INSPECTION Description: Inspection 4-8-2021
1:40pm to 2pm
Inspectors Amanda Yanovsky and Luis Castellanos

Tenant gave us permission to conduct an interior inspection of his unit, violations


were found: smoke alarm at the living room is installed in an unapproved location, The bedroom
floor covering molding strip at the carpet/tile separation is missing, the electrical outlet box at in
bedroom 1 is installed in an unapproved manner, the smoke alarm in bedroom 2 is missing, the
bedroom 2 window and all bathroom walls have evidence of mildew/fungus or mold, bathroom
baseboard is missing, the shower surround was added without the required permits and
inspections, the shower and bathtub surround caulking is damaged, the bathroom window has
evidence of mildew, fungus, or mold, the bathtub faucet has evidence of water leakage, the
bathroom wall is damaged, the bathtub is damaged, unapproved electrical cover outlet in
kitchen, missing kitchen cabinet door, unpermitted structure in backyard, unapproved electrical
extension cords in back yard, unapproved fencing materials in back yard, over height fence in
backyard, open electrical splice in rear wall next to HVAC unit, damaged exterior light fixture in
backyard.

Inspector time for SCRS Amanda Yanovsky: 0.67


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CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 8:30 AM-9:15 AM Total Time: 0.75
Status: In Violation - Issue Notice Inspector: John Tanksley
Result Comments:*
:
8:52 AM. Inspectors J. Tanksley and M. Medina attempted to conduct an interior inspection of
this unit. Tenant wanted to reschedule due to .
***

:
8:45 AM. Inspectors J. Tanksley and M. Medina obtained info for later inspection.
provided email for virtual inspection

***

:
8:49 AM. Inspectors J. Tanksley and M. Medina attempted to conduct an interior inspection of
this unit, twice. No answer at door; left L. Rodriguez's card requesting contact.
***

:
8:48 AM. Inspectors J. Tanksley and M. Medina attempted to conduct an interior inspection of
this unit. It was reported vacant per tenant of
***

:
8:58 AM. Interior inspection conducted by inspectors J. Tanksley and M. Medina. Tenant,
gave consent. Tenant stated that he has asthma and there was
mold in the bathroom. also stated that the unit has roaches. Violations found: Living
room: floor tile damaged at the northwest corner. Kitchen: cabinet above the stove is damaged.
damaged light fixture above the sink. Under-sink cabinet damaged. Hallway: sub-panel cover is
missing. Bathroom: cracked shower surround tiles. Bedroom: rear glass slider door hardware is
misaligned. Exterior patio area: Damaged door trim and needs to be resealed. Fence pickets
need to be reattached. Photos were taken.
Note: There was no mold on the walls, ceiling or window; mildew/mold only on surface of shower
surround appears to be a tenant maintenance issue. Did not observe evidence of roaches but
tenant stated that units have roach infestation. There were things listed on the initial
questionnaire that were corrected: air filter changed, screens replaced, plumbing leak fixed.
*

04/08/2021 Inspection Inspection Type: Initial Inspection Inspector: John Tanksley


Scheduled Request Comments:
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CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 8:30 AM-9:27 AM Total Time: 0.95
Status: In Violation - Issue Notice Inspector: Trevor Fechner
Result Comments:Unit
8:39 a.m. Interior inspection conducted by inspectors S. Gomez and T. Fechner. Tenant,
gave consent. Violations found: Kitchen – Cabinet drawer missing face,
Hole under sink in cabinet, Living Room - Missing Window Screen, Bedroom 1 – A/C ducting in
closet loose, Bedroom 2 – Window mildew, Smoke detector inoperable, Bathroom – Bathtub
surround, Mold/mildew around bathtub. Photos were taken.
***

8:57 a.m. Interior inspection conducted by inspectors S. Gomez and T. Fechner. Tenant,
#Refused gave consent. Violations found: Entry – Light makes contact with screen
door, screen door sharp edges from contact with porch light, Kitchen – Incorrect wiring on outlet,
Ceiling light moved, Roach infestation, sink/counter rusted and rotted, Hallway – Smoke detector
inoperable, Missing Carbon Monoxide, Bedroom 1 – Ceiling peeling from water damage, Smoke
detector Inoperable, Bathroom – Sink loose from wall/not sealed, Toilet loose, mildew/mold on
ceiling, exhaust fan inoperable. Photos were taken.
***

9:22 a.m. Inspectors S. Gomez and T. Fechner attempted to conduct an interior inspection of this
unit. There was no answer at the door. Inspector, L. Rodriguez’s business card was left on the
door. Photo was taken.
***

9:21 a.m. Inspectors S. Gomez and T. Fechner attempted to conduct an interior inspection of this
unit. There was no answer at the door. Inspector, L. Rodriguez’s business card was left on the
door. Photo was taken.
***

9:18 a.m. Inspectors S. Gomez and T. Fechner attempted to conduct an interior inspection of this
unit. There was no answer at the door. L. Castellanos Business card was still present in door
frame. Inspector, L. Rodriguez’s business card was also left on the door. Photo was taken.
***
^^^^^
During inspection of tenant stated that they were told to not allow entry to the city
inspectors.
PREPARED 4/19/2021 3:58:19 PM PAGE 27 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 Inspection Resulted Inspection Type: Follow-Up Inspection Time: 8:30 AM-10:00 AM Total Time: 1.50
Status: In Violation - Issue N and O Inspector: Laura Rodriguez
Result Comments:Follow-up inspection of the property. Inspections were conducted by teams:
L. Castellanos/A. Yanovsky; D. Ceballos/F. Grajeda; S. Gomez/T. and Fletcher; J. Tanksley/M.
Medina. Manager, R. Horton; Deputy City Attorney, S. Papazian; Supervisor, D. Garcia and
myself (L. Rodriguez) were also present.

Unit assignments were as follows:


DC/FG – Units 1, 3, 8, 10 & 12
SG/TF – Units 13, 14, 15, 19 & 20
JT/MM – Units 25, 26, 28, 29 & 34
LC/AY – Units 18, 35, 36, 37, 39 & 42
(See other 4/8/21 case inspections for results)

I observed a damaged and dilapidated storage shed located on the west side of Unit 8. Will
check setback requirements. Photos were taken.

During the course the property inspection, Inspector J. Tanksley indicated he was told by a
tenant that was vacant. I spoke to the property manager, , who
confirmed is vacant. I indicated we needed access to the vacant units 8, 26 and 36. She
stated that the locks for those units were changed by the tenants and she did not have keys, nor
did anyone else. stated the tenant in did not pay for last month's rent, but he has
been out of the unit for two months.

I spoke to a women whom, Inspector AY identified as the tenant's caretaker. The


women was wearing a shirt with the a logo. I identified myself and she
immediately stated the tenant did not want an inspection. I told her I understood and provided
her with my card. I told her that if there are any issues in the unit to please call me and we would
inspect the unit. She did not want to provide me with her contact information.

04/08/2021 Inspection Inspection Type: Follow-Up Inspection Inspector: Laura Rodriguez


Scheduled Request Comments:

04/08/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:

04/08/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 8:30 AM-10:00 AM Total Time: 1.50
Status: In Violation - Issue Notice Inspector: Flor Grajeda
Result Comments:
8:39 a.m. Inspector’s F. Grajeda and D. Ceballos attempted to conduct an interior inspection of
this unit. There was no answer at the door. Inspector, L. Rodriguez’s business card was left on
the door. Exterior entry light fixture cover is missing. Photos were taken.
***
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CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882

8:42 a.m. Inspector’s F. Grajeda and D. Ceballos attempted to conduct an interior inspection of
this unit. Tenant yelled out through the window he does not give consent for an interior
inspection and told us to get a court order. Photo was taken.
***

8:45 a.m. Inspector’s F. Grajeda and D. Ceballos attempted to conduct an interior inspection of
this unit. There was no answer at the door. Inspector, L. Rodriguez’s business card was left on
the door. From the exterior, inspectors observed the bathroom window glass is broken and there
is mold/mildew (unsanitary surfaces) at the living room window sill, rail, screen and blinds.
Photos were taken.
Property manager advised tenant has abandoned unit with personal items and
management does not have access to unit.
***

8:49 a.m. Inspector’s F. Grajeda and D. Ceballos attempted to conduct an interior inspection of
this unit. There was no answer at the door. Inspector, L. Rodriguez’s business card was left on
the door. The living room window screen is damaged. Photos were taken.
***
Unit
9:28 a.m. Interior inspection conducted by Inspectors F. Grajeda and D. Ceballos. Tenant,
gave consent for interior inspection and
allowed us entry into unit. Tenant informed inspectors she is on Fresno Housing Authorities
Section 8 vouchers. Violations found: missing exterior light fixture cover at entry, damaged
interior north wall at entry, damaged hallway closet doors, missing hallway smoke detector,
incorrect placement smoke detector at bedroom 1, defective electrical outlet at bedroom 1 at
west wall (hot/neutral reverse), dilapidated bathtub finished surface,
missing/damaged/unsanitary caulking at base of shower tile enclosure, new shower enclosure
and cancellation of old faucets with no permits, unsanitary bathroom exhaust fan, damaged
bedroom 2 entry door, inoperable and incorrect placement smoke detector at bedroom 2,
damaged window screen at bedroom 2, inoperable and incorrect placement smoke detector at
bedroom 2 and unsanitary kitchen exhaust fan filter. Bathtub is clogged and slow draining per
tenant.
Photos were taken.
***
Grounds
9:07 a.m. – 9:26 a.m. Exterior inspection of property grounds conducted by Inspector’s F.
Grajeda and D. Ceballos. Violations found: damaged communal mail boxes, bird feces
throughout the southeast walkway of Building 1, barbed wire fence topping on the south and
west fences, unapproved fencing, materials (corrugated metal) southwest corner of Building 3,
broken glass on ground between Building 3 and storage shed, storage shed build without plans,
permits and inspections, storage shed exterior wood components damaged, dilapidated and
paint missing/peeling, storage shed roof damaged/dilapidated, fences west of Building 5 and
south of building 6 are damaged, dilapidated and have unapproved fencing materials (mesh
PREPARED 4/19/2021 3:58:19 PM PAGE 29 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
wiring and corrugate metal), rubbish/junk located west of Building 5 and south of building 6.
^
4/8/2021 Inspections conducted by Inspector's F. Grajeda and D. Ceballos.

04/08/2021 Inspection Inspection Type: Initial Inspection Inspector: Flor Grajeda


Scheduled Request Comments:

04/08/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 1:30 PM-2:10 PM Total Time: 0.67
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments: 1:40pm to 2pm
Inspectors Amanda Yanovsky and Luis Castellanos

Tenant gave us permission to conduct an interior inspection of his unit, violations


were found: smoke alarm at the living room is installed in an unapproved location, The bedroom
floor covering molding strip at the carpet/tile separation is missing, the electrical outlet box at in
bedroom 1 is installed in an unapproved manner, the smoke alarm in bedroom 2 is missing, the
bedroom 2 window and all bathroom walls have evidence of mildew/fungus or mold, bathroom
baseboard is missing, the shower surround was added without the required permits and
inspections, the shower and bathtub surround caulking is damaged, the bathroom window has
evidence of mildew, fungus, or mold, the bathtub faucet has evidence of water leakage, the
bathroom wall is damaged, the bathtub is damaged, unapproved electrical cover outlet in kitchen,
missing kitchen cabinet door, unpermitted structure in backyard, unapproved electrical extension
cords in back yard, unapproved fencing materials in back yard, over height fence in backyard,
open electrical splice in rear wall next to HVAC unit, damaged exterior light fixture in backyard.

04/08/2021 Inspection Inspection Type: Initial Inspection Inspector: Trevor Fechner


Scheduled Request Comments:
PREPARED 4/19/2021 3:58:19 PM PAGE 30 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/08/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 8:35 AM-9:33 AM Total Time: 0.97
Status: In Violation - Issue Notice Inspector: Luis Castellanos
Result Comments:4-8-2021 Inspectors Amanda Yanovsky and Luis Castellanos

8:46am
Tenant gave consent to conduct interior inspection, violations were found: living room
window screen is missing, unapproved flex line pipe under kitchen sink, smoke detector/carbon
monoxide alarm in hallway is installed in an unapproved location, bathtub is not draining,
bathtub/shower faucet on the hot water supply side is leaking, evidence of combustible
materials/candles being burned on the bedroom window sill which has caused discoloration to
the adjoining wall surfaces and which constitute a fire, health, and safety hazard, the heating,
ventilation and air conditioning system (HVAC) is damaged and inoperable, the bedroom closet
door is improperly installed, the shower surround was added without the required permits and
inspections.

8:57 a.m.
attempted to conduct an interior inspection of this unit. There was no answer at the door.
Inspector, L. Rodriguez’s business card was left on the door. Photo was taken.

9:05am
Tenant gave consent for an interior inspection of her unit,
violations found: living room tile floor covering is damaged, electric range is damaged, smoke
alarm at the living room is installed in an unapproved location, evidence of an insect (roach)
infestation, bathtub/shower surround was added without the required permits and inspections,
caulking at the bathtub is damaged and unsanitary, bathroom floor is unstable, bedroom window
lock is damaged.

9:16am to 9:23am
Tenant had previously had a conversation with Inspector
Amanda about possible violations in her unit. prefer no one enter her unit to inspect
because of COVID concerns. So agreed to take pictures today
with my camera of the violations that Inspector Amanda observed during their zoom video call
last week. Violations found: evidence of roach infestation, missing carbon monoxide in the
hallway, damaged kitchen tile, unapproved flex line plumbing to kitchen sink, , bedroom 2 smoke
detector is missing, caulking at bathtub is damaged and unsanitary, mold or mildew on bathroom
wall, kitchen window screen damaged.

04/08/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:
PREPARED 4/19/2021 3:58:19 PM PAGE 33 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/10/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.0
Description: Email to SPCA
From: Laura Rodriguez
Sent: Saturday, April 10, 2021 9:38 AM
To: jesse@ccspca.com
Subject: 3935 N Effie St

Good morning Jesse,

I am with the City Attorney’s Office-Rental Housing Division or Code Enforcement. I have a case
on this property, which we will be pursuing a forced entry inspection warrant on. I don’t have a
date at this time, but I wanted to give you a heads up, as we need your assistance. As soon as I
more information and have a confirmed a date, I will contact you. Thank you in advance for your
help.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov
PREPARED 4/19/2021 3:58:19 PM PAGE 34 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/12/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08
Description: Email to Tenant
From: Laura Rodriguez
Sent: Monday, April 12, 2021 1:27 PM
To:
Cc: Luis Castellanos
Subject: 3935 N Effie

I have left messages regarding your request for a virtual inspection. Have you received them?
For your convenience, I have scheduled a Zoom meeting for tomorrow at 10:00 a.m. Below are
the details for the meeting. You will need to download the Zoom app to a smart device. Please
contact me with any questions.

Laura Rodriguez is inviting you to a scheduled Zoom meeting.

Topic: 3935 N Effie St,


Time: Apr 13, 2021 10:00 AM Pacific Time (US and Canada)

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov
PREPARED 4/19/2021 3:58:19 PM PAGE 35 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/12/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08
CALL Description: Call to Tenant
2:57 p.m. Call to tenant, . Left voice message identifying myself. I
advised the purpose of my call was to reschedule the in person inspection. I indicated she also
has the option of a virtual inspection. Requested a return call.

04/13/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08


CALL Description: Call to Tenant
10:03 a.m. Call to tenant, . I told tenant I just missed him on
the Zoom (I received a message on Zoom indicating the tenant had joined the meeting, after a
second, he had left the meeting). Tenant apologized for rescheduling so many times, but
needed to reschedule again. He stated he has been very busy working on his unit to be sure it is
up to code and that anything else could be brought to Joel's attention. I advised there would be
inspector's at the property for an in-person inspection tomorrow at 9 a.m. and he would be okay
with an inspection at that time. stated he would be okay with the in-person
inspection. Inspection scheduled for 4/14/21 at 9:30 a.m.
PREPARED 4/19/2021 3:58:19 PM PAGE 36 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/13/2021 PC TELEPHONE Status: Assigned Staff: Amanda Yanovsky Time: .08
CALL Description: PC received from
On 04/13/21 at 10:28 am I received a call from . She advised she needs to cancel her
inspection that is scheduled for 04/14/21 because she has an appointment. She advised she will
call back to reschedule the inspection. I let her know that I will pass on the information to you.

04/13/2021 PC TELEPHONE Status: Assigned Staff: Laura Rodriguez Time: 0.08


CALL Description: Call to Tenant
11:33 a.m. Call to tenant/property manager, . Left voice
message indicating I understand she had a to cancel tomorrow's inspection due to a conflict. I
indicated I would like to see if she was available that afternoon or we could schedule it for
Thursday or Friday. I advised she also had the option to have a virtual inspection via Zoom.
Requested a call back to reschedule her inspection.
PREPARED 4/19/2021 3:58:19 PM PAGE 38 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
PREPARED 4/19/2021 3:58:19 PM PAGE 41 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/14/2021 HF FIRST Status: COMPLETED Assigned Staff: Luis Castellanos Time: .42
INSPECTION Description: 4-14-2021 Inspection
4-14-2021 9:30am Inspectors Luis Castellanos and Tou Moua

Arrived for scheduled appt. with tenant but nobody answered the door.
Inspector Moua called the tenant and left a VM and a hanger on the door and
took photos. We waited 15 minutes and left.

Inspector time for Tou Moua: 25 minutes

04/14/2021 PC TELEPHONE Status: COMPLETED Assigned Staff: Tou Moua Time: .02
CALL Description: Call to
We were scheduled to do an interior inspection with at 9:30am. He was not
there. A door hanger was placed on the door for his missed inspection. Photo taken. I called
him. He did not answered. I left a voice mail for him to call me.

TM

04/14/2021 Inspection Resulted Inspection Type: Initial Inspection Time: 9:20 AM-9:45 AM Total Time: 0.42
Status: Unconfirmed (Follow-Up) Inspector: Luis Castellanos
Result Comments:4-14-2021 9:30am Inspectors Luis Castellanos and Tou Moua

Arrived for scheduled appt. with tenant but nobody answered the door.
Inspector Moua called the tenant and left a VM and a hanger on the door and
took photos. We waited 15 minutes and left.

Inspector time for Luis Castellanos: 25 minutes

04/14/2021 Inspection Inspection Type: Initial Inspection Inspector: Luis Castellanos


Scheduled Request Comments:
PREPARED 4/19/2021 3:58:19 PM PAGE 42 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/15/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.08
Description: Email to Carol of HA
From: Laura Rodriguez
Sent: Thursday, April 15, 2021 2:53 PM
To: CLoewen@fresnohousing.org
Subject: FW: 3935 N EFFIE ST - ASET Inspection

Good morning Carol,

I just wanted to advise that we have filed an application for a forced entry inspection warrant and
anticipate conducting those inspections on 4/21/21. We will be inspecting a total of 13 units.
Units 10 & 19 from your list, are part of that group.

Please feel free to contact me if you have questions.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov
PREPARED 4/19/2021 3:58:19 PM PAGE 43 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/15/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.0
Description: Email to SPCA
From: Laura Rodriguez
Sent: Thursday, April 15, 2021 2:58 PM
To: jesse@ccspca.com
Subject: FW: 3935 N Effie St

Good afternoon Jesse,

We are waiting to receive the signed warrant and we anticipate the inspection will take place on
4/21/21. Will you be available to assist or can you have another officer there to assist? Please
contact me at 621-8510 or my City cell phone .

I hope to hear from you soon.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
laura.rodriguez@fresno.gov

04/16/2021 DA DOCUMENT Status: Assigned Staff: Laura Rodriguez Time: 0


ATTACHED TO CASE Description: Signed Warrant
F Signed warrant dated, 4/14/21 was attached to this case.
PREPARED 4/19/2021 3:58:19 PM PAGE 45 of 48
CITY OF FRESNO CASE HISTORY REPORT
CASE NUMBER E21-02882
04/16/2021 EM E MAIL Status: Assigned Staff: Laura Rodriguez Time: 0.0
Description: Email to SPCA
From: Laura Rodriguez
Sent: Friday, April 16, 2021 6:01 PM
To: jesse@ccspca.com
Subject: 3935 N Effie St - Warrant Inspection

Hi Jesse,

This is to confirm that you (or someone from your unit) will be on standby at the subject property
for an inspection warrant that we will be executing on Wednesday, April 21, 2021. We will have
a couple of our attorneys, managers, 5 inspectors (myself included), Fire, Police and a locksmith
there. We ask that everyone meet at 8:30 a.m., just north of the property (see attached staging
area map), prior to entering the property to pre-brief. Our inspection will begin at 9:00 a.m.

We will be inspecting 13 units: 1, 3, 8, 10, 15, 19, 20, 26, 29, 34, 35, 36 & 39. There will two
teams inspecting the units. The inspections may run until the afternoon; however, we may be
done before noon if everything goes smoothly. Let me know if you have questions or need
additional information.

Thanks so much in advance more making yourself available for this inspection.

Best regards,

Laura Rodriguez
Sr. Community Revitalization Specialist
City Attorney’s Office – Rental Housing Division
City of Fresno
(559) 621-8400 office
(559) 621-8510 office direct
(559) 246-1656 cell
laura.rodriguez@fresno.gov
4/16/2021 Rental House Registry Manager
2021 All rights reserved. © City of Fresno (http://www.fresno.gov/) ISD Department


https://rhr.fresno.gov/manager/admin/inspection_interior_v2.php?id=12303 2/2

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