Employment & Social Services

North York Employment & Social Services

Mailing Address:
PO BOX 3888 STN Industrial Park
Markham, ON L3R 5T2 Toll-free: 1-888-465-4478
Telephone: 416-392-2850
Fax: 416-696-3475
TTY: 416-392-2823
Website: www.toronto.ca

October 14, 2021 RE: 220140057

Dave-Damas Plancher
5800 Yonge St
North York ON M2M 3T3

Dear Dave-Damas Plancher:

I am writing to you about your request for a benefit under Ontario Works.

We have approved your request for Employment Related Expenses - Employment

Assistance Supports OW.

Details for Dave-Damas Plancher

Payment
Benefit Amount Frequency From Until
To
Employment Related $100.00 every month Oct 2021 Dec 2021 Dave-Damas
Expenses - Plancher
Employment Assistance
Supports OW

What you need to do

1. Please tell us if your needs for this benefit changes.

If you do not agree with our decision

If you do not agree with this decision you can ask us to review it. This is called an internal
review.

You must ask for an internal review in writing by November 17, 2021. If you miss this
deadline but still want to ask for an internal review, include the reason that you missed the
deadline. In some cases, we can do an internal review even if the deadline has passed.

If we do not change our decision after the internal review, you will not be able to appeal to
the Social Benefits Tribunal. This is because the Social Benefits Tribunal is not allowed to
hear appeals about discretionary benefits.

Information about how to ask for an internal review is included with this letter.

If you have questions or need more information

If you would like to talk to someone about this letter or your case, please contact Terence
Thomas by calling 416−392−2803.

You can find more information about social assistance on the ministry’s website at
www.ontario.ca/community.

Sincerely,

Terence Thomas
for the Ontario Works Administrator

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Legislative Authority

Sections 8 and 26(2)2 of the Ontario Works Act, 1997

Section 59 of the Ontario Regulation 134/98

How was our service? www.ontario.ca/SocialAssistanceSurvey

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THE INTERNAL REVIEW PROCESS
If you do not agree with a decision about your Ontario Works case, you can ask for a
review of our decision. This is called an internal review.

An internal review is done by staff at your local Ontario Works office. The person who does
the review will not be the same person who made the decision you do not agree with.

What you need to do

To make your request, you must write a letter or fill out a Request for Internal Review
form. You can get this form from your local Ontario Works office.

If you write a letter, you should:

● say “I am requesting an internal review”

● explain why you do not agree with the decision that was made (optional)
● attach any additional information that you think may help in the review
● include your full name and your member ID (this number is at the top of the decision
letter)
● include your signature and the date.

Please mail, fax or hand deliver your internal review request to your local Ontario Works
office within 30 days of receiving the decision letter.

If you need more than 30 days

If you cannot send us your request within 30 days because of reasons beyond your control,
we may still do an internal review. Just tell us in your request why you need more time.

Results of the internal review

We should give you the results of the internal review within 30 days of receiving your
written request.

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