c

Q1:

Ans: Goals are the desired outcomes for individuals, groups or entire organizations. Goals are of
two types basically:

Ê c


Official statements of what as organization says and what it wants its various
stakeholders to believe, its goals are.

3 c J 

Goals that an organization actually pursues, as defined by the actions of its members.

Goals plays a vital role in planning, it is considered as source of inspiration, a motivation that we
need to make our company worth to Rs 1bn in 2020. In plans, documents that outline how goals
are going to be met including resource allocations, schedules and other necessary actions to
accomplish the goals. In the above case training event have been taken place and Rebecca Ray
company¶s Senior Vice President wants a effective plan to proceed with the training event.

Here Rebecca Ray needs to proceed with ëJ 

 as because they are actually going to
conduct an intensive 4.5 hours seminar consisting on 110 workshops in 36 different cities over
three week time frame:

List of some goals which might be important for the above event:

1.c Smart goals

2.c Single use goals

Q2:

Ans: There are 8 plans which are elaborated as under:

Ê c
  


 Plans that apply to entire organization, establish the organization¶s overall goals and seek
to position the organization in terms of its environment

3 c     


Plans that specify the details of how the overall goals are to be achieved

G c u  


Plans with a time frame beyond three years

 c
   


Plans covering one year or less

0 c
 


Plans that are clearly defined and that leave no room for interpretation

^ c è   


Plans that are flexible and that set out general guidelines

 c
 
 


A one time plan specifically designed to meet the needs of a unique situation

º c
 


Ongoing plans that provide guidance for activities performed repeatedly

³Strategic plans´ & ³Operational plans´ both are necessary for the event as because company is
going to its Initial public offering (IPO) andtraining programs which will enhance their
employees motivation level, skills, and ultimately profitability. These plans would help in
developing a good organization culture and where company is empowering its employees which
seems like working on the principles of Behavior theory that human are assets invest in them
Company¶s training program which is anchored by three ³ Learning Maps´ are as under:

1.c ³Universe of opportunity´ which will describe company¶s competitiveness

 2.c ³How we make money´ which explains that focus on MasterCard¶s financial models and
how it fit into the industry
3.c ³New climate, new culture, new company´ would be detailed about the company¶s
strategy as a public company and what it would take to successfully pursue that strategy

Q3:

Ans: Challenges may be confront while doing such an event are as under:

1.c Political instability

2.c Shortage of skilled workers
3.c Time management
4.c Infrastructure management
5.c Uncertain illness of line managers

While doing this kind of event in different global locations will increase the cost first of all and
other diversity challenges. In short period of time globally this event is not much effective idea
to be conducted as the company¶s reputation and performance can be confronted and vice versa
so therefore it is not feasible to go globally for this event for a short period of time , on the
contrary for long term purpose company can pursue this kind of event globally.

They can best prepare for there challenges by having proper manpower backup specifically
alternate line managers, paramedics, skillful infrastructure developers and other myth busters in
order to meet any uncertain calamities while conducting above event.

Q4:

Ans: This training event story teaches me that how the time and its accuracy is valuable and
proper delegation of work and authority is necessary to achieve your goals. Planning gives you
vastdirections to move and achieve your desired objective for making one¶s mark in every walk
of life.