Professional Documents
Culture Documents
Multiple Audience:
Multiple Audience involves not only one audience at a time but it involves many type of
audiences such as High tech audience, low tech audience and lay audience also. For example, If
you write a letter in your company to your colleague (High tech peer), you think you sent only to
him/her but if he/she sent it to supervisor and then to the other subordinate (Low Tech Audience)
and from there, it goes to your customer (Lay Audience). This involves Multiple Audience.
Multicultural Audience:
Multicultural Audience Involves the Audience of different cultures having different traditions
and languages. This means writing a technical report, we should keep it in mind also that to
which part of country, you are witting any report. Some people use English as a second
language. So we should keep it in mind that while sending a product, language of report for that
product should be according to that area or country. In some countries, different signs mean
different process such as Red mark in America is denoted for blood but in all over the world, it is
used as a symbol for peace. That is why, while sending any product report to That country, we
should keep in mind.
B. Describe the importance of audience recognition in different types of technical
writing (letter, reports, manuals etc.). (250-300 words) (5 marks)
Answer:
Importance of Audience Recognition:
Audience Recognition is very important for writing any technical report or in technical
writing (Letter, reports, manuals etc.). After knowing the Level of audience, we can get more
feasibility of explaining the process. On the basis of level of audience, we can explain the
importance:
High Tech audience: If you know that the audience is high tech audience then in technical
writing, we can use acronyms, abbreviations and jorgan etc to communicate. The most
important thing is that u need not to explain the lengthy terms. Only use the short terms to
explain anything. For Example, if you are writing a letter to you high tech colleague about
the dealing of project. Then you will simply tell him the whole process using phrases and
technical terms such as TDD can be used instead of telecommunication device for the deaf.
In this way, you can save your time as well as other’s also. Your accent of language and
many other terms will be more concise for them.
Low tech Audience: In case of low-tech audience, you know that audience know the process
but not the actual phenomenon. So, You will avoid to use any acronym because there are
chances of not getting that acronym by the audience. That’s why, you can miss the mark in
technical writing. For example, you are writing an instruction manual for a Device like DMM
(Digital Multimeter).You can not write only DMM as the audient might not get it. So, you
have to explain it as “Digital Multi-meter”.
Lay Audience: In this case, you have known the audience such as any customer for the
product and you worked on the disinfection of water and you are writing a report for the
customer. For Example, water is disinfected by use of DBP’s (Disinfection by products). You
can not write it only. You have to explain it as disinfection by using products like methane,
ethane etc.
Question 2: PLO CLO LL
Marks: 15 10 2 A2
Write a progress report following the criteria for writing progress reports. The subject of this
report can involve a project or activity at work.
PLO CLO LL
Question 3:
8 3 A3
Marks: 10