Employability Skills Area: Attendance/ Punctuality

Month 4 Assignment: Case Study - Who should work?

Directions: Read the case study below. Answers must be typed in complete sentences with correct spelling, capitalization, punctuation and
grammar. Please be complete in your reflections/thoughts/answers.

Pam and Julie Case Study

Pam and Julie worked at J & J’s Supermarket. Pam has worked there since 2017. Julie has worked there since 2019. Randy, their manager, has a
position open for head cashier making two dollars more an hour. He knows he is expected to give the job to Pam, who has been working there
for more years and is seldom late, even though she is out “sick” frequently. However, Julie—who has fewer years’ experience—is always on time
and is almost never absent.

1. What would you do if you were Randy?

If I were Randy I would make Julie the head cashier. In my opinion being the head cashier is a job meant for someone who’s there most of the
time so that they can serve as a leader in that department. Due to Pam being out frequently, I feel as if she wouldn’t be a positive influencer and
leader in that department. Whereas, Julie is there most of the time and can simply pick up experience in being a cashier in order to be effective.

2. How should Julie feel if Pam gets the job?

Julie should be understanding and supportive if Pam gets the job, because at the end of the day Pam has been there longer and most likely
knows more about each department compared to Julie.

3. How should Pam feel if Julie gets the job?

Pam should take Julie getting the job as motivation to improve her work ethic and commit more to earning her way to a promotion.

4. What are three goals can Pam set for herself in order to better manage her time at work?
- Take less days off
- Set alarms to make a habit of not being late
- Complete extra trainings to advance her knowledge, making her versatile