Professional Documents
Culture Documents
Case Study
Case Study
Case Study
Directions: Read the case study below. Answers must be typed in complete sentences with
correct spelling, capitalization, punctuation and grammar. Please be complete in your
reflections/thoughts/answers.
Pam and Julie worked at J & J’s Supermarket. Pam has worked there since 2007. Julie has
worked there since 2010. Randy, their manager, has a position open for head cashier making
two dollars more an hour. He knows he is expected to give the job to Pam, who has been
working there for more years and is seldom late, even though she is out “sick” frequently.
However, Julie—who has fewer years’ experience—is always on time and is almost never absent.
Julie should feel upset because she knows that she is more reliable and will be there on time
and rarely ever absent.