Started on Thursday, 27 August 2020, 9:11 PM

State Finished
Completed on Thursday, 27 August 2020, 9:41 PM
Time taken 30 mins 2 secs
Marks 9.00/10.00
Mark 0.90 out of 1.00 (90%)

Question 1
Correct
A useful role of the marginal organisation development (OD) practitioner is to:
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of 1.00

Select one:
a. have differing behaviour patterns

b. have differing goals

c. have differing value systems

d. successfully straddle the boundary between two or more groups



Your answer is correct.

The correct answer is: successfully straddle the boundary between two or more groups

Question 2
Correct The joint values of humanising organisations and improving their effectiveness:
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of 1.00 Select one:
A. often pose a value dilemma for OD practitioners

B. are supported equally by all members of the organisation development (OD) profession

C. can always occur simultaneously

D. are impossible to achieve, so efficiency should be maximised

Your answer is correct.

The correct answer is: often pose a value dilemma for OD practitioners

Question 3
Correct
Ethical behaviour based on value and goal conflict may occur when:
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of 1.00

Select one:
A. OD practitioners refuse their services

B. OD practitioners perform a marginal role

C. the purpose of the change effort is not clear


D. the organisation development (OD) practitioner is an internal practitioner

Your answer is correct.

The correct answer is: the purpose of the change effort is not clear
Question 4
Correct
Misuse of data occurs when organisation development (OD) practitioners:
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of 1.00

Select one:
A. claim that an intervention will produce results that are unreasonable

B. act in ways contrary to their own value system

C. leak inappropriate information


D. encounter ethical dilemmas, despite excellent entry and contracting processes

Your answer is correct.

The correct answer is: leak inappropriate information

Question 5
Correct Coercion occurs when organisation members are:
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of 1.00 Select one:
a. forced to participate in an OD intervention

b. prevented from gaining self-reliance

c. prevented from choosing an OD intervention

d. excluded from an organisation development (OD) intervention

Your answer is correct.

The correct answer is: forced to participate in an OD intervention

Question 6
Correct To help firms manage external relationships, practitioners need to:
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of 1.00 Select one:
A. use more power-oriented interventions

B. ignore these competing values

C. only use social skills

D. understand different and competing values for judging the organisation’s effectiveness

Your answer is correct.

The correct answer is: use more power-oriented interventions
Question 7
Correct Internal consultants are always:
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of 1.00 Select one:
a. located in the human resources department

b. serving line departments

c. serving staff departments

d. members of the organisation



Your answer is correct.

The correct answer is: members of the organisation

Question 8
Correct
In newer approaches to organisation development (OD), the consultant should:
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of 1.00

Select one:
a. sometimes take on a modified role of ‘expert’

b. never adopt the role of the ‘expert’

c. always adopt the role of the ‘expert’

d. always adopt a modified role of ‘expert’

Your answer is correct.

The correct answer is: sometimes take on a modified role of ‘expert’

Question 9
Incorrect
Misrepresentation is likely to occur:
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of 1.00

Select one:
A. when senior managers do not understand their needs

B. where the consultant is coerced into making untruthful representations to management

C. during the entering and contracting phases of planned change

D. when using T-groups

Your answer is incorrect.

The correct answer is: when senior managers do not understand their needs
 Question 10
Correct One of the disadvantages of internal consultants is their:
Mark 1.00 out
of 1.00 Select one:
a. lack of training

b. lack of understanding of the organisation

c. access to information

d. potential loss of objectivity



Your answer is correct.

The correct answer is: potential loss of objectivity

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