Started on Monday, 17 August 2020, 8:44 PM

State Finished
Completed on Monday, 17 August 2020, 9:13 PM
Time taken 29 mins 49 secs
Marks 7.00/10.00
Mark 0.70 out of 1.00 (70%)

Question 1
Incorrect
Which activities in the general model of planned change are carried out jointly by practitioners and
Mark 0.00 out
members?
of 1.00

Select one:
a. evaluating and institutionalising change

b. planning and implementing change

c. entering and contracting

d. all activities in the general model

e. diagnosis

Your answer is incorrect.

The correct answer is: planning and implementing change

Question 2
Correct
There are several criteria for designing interventions, including:
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of 1.00

Select one:
a. entering and contracting, planning and implementing change, diagnosing change, evaluating change
and institutionalising change

b. the organisation’s readiness for change, its current change capability, its culture and power
distributions and the change agent’s skills and abilities

c. human processes at the individual, group and total system levels, the organisation’s structure and
technology and human resource structures

d. motivating change, creating a desired future vision of the organisation, developing political support,
managing the transition towards the vision and sustaining momentum for change

e. all of the above

Your answer is correct.

The correct answer is: the organisation’s readiness for change, its current change capability, its culture and
power distributions and the change agent’s skills and abilities
Question 3
Correct Planned change was traditionally applied to:
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of 1.00 Select one:
a. all dimensions of organisations

b. all dimensions and levels of organisations

c. general problems in organisational systems

d. situations that involve incremental change


e. organisational problems in general systems

Your answer is correct.

The correct answer is: situations that involve incremental change

Question 4
Correct
An organisation is underorganised when:
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of 1.00

Select one:
a. there is too little regulation for effective task performance

b.

leadership and organisational structure are ill-defined

c. it fails to control task behaviours

d. communication is fragmented

e. all of the above



Your answer is correct.

The correct answer is: all of the above

Question 5
Incorrect Those generally responsible for carrying out planned change efforts are:
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of 1.00 Select one:
a. organisation development (OD) practitioners

b. those who need to lift their performance

c. personnel departments

d. managers of organisations

e. those who worked on designing the change project

Your answer is incorrect.

The correct answer is: managers of organisations

Question 6
Correct The key to successful organisational change is:
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of 1.00 Select one:
a. providing information about causal mechanisms

b. change in the behaviour of each member


c. change in the behaviour of all members

d. making information available about various settings

e. change in the behaviour of some members

Your answer is correct.

The correct answer is: change in the behaviour of each member

Question 7
Correct
The three steps in Lewin’s change model are:
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of 1.00

Select one:
a. unfreezing, refraining and refreezing

b. unfreezing, moving and refreezing


c. changing, moving and freezing

d. freezing, moving and changing

e. moving, unfreezing and refreezing

Your answer is correct.

The correct answer is: unfreezing, moving and refreezing

Question 8
Correct
The positive model has been applied to planned change primarily through a process called:
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of 1.00

Select one:
a. appreciative inquiry

b. the social constructivist model

c. the supportive model of change

d. the general model of planned change

e. Lewin’s model of planned change

Your answer is correct.

The correct answer is: appreciative inquiry

 Question 9
Correct Lewin conceived of change as:
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of 1.00 Select one:
a. modifying the forces that keep a system’s behaviour stable

b. changes brought about by decreasing the forces for change

c. the result of effective leadership

d. a modification of those forces that keep a system’s behaviour

dynamic

e. all of the above

Your answer is correct.

The correct answer is: modifying the forces that keep a system’s behaviour stable

Question 10
Incorrect
Action research:
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of 1.00

Select one:
a. has cyclical phases of planned change

b. depends on diagnosis after planning and implementation is completed

c. reports new data from previous research

d. introduces new actions based on sound OD principles

e. all of the above

Your answer is incorrect.

The correct answer is: introduces new actions based on sound OD principles

◄ Activity 3.13 Jump to... Waddell PP Ch04 ►