Started on Wednesday, 2 September 2020, 10:05 PM

State Finished
Completed on Wednesday, 2 September 2020, 10:33 PM
Time taken 28 mins 7 secs
Marks 8.00/10.00
Mark 0.80 out of 1.00 (80%)

Question 1
Correct
The cultural context known as ‘power distance’ refers to:
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of 1.00

Select one:
a. the way people view authority, status differences and influence patterns

b. a preference for hierarchical practices and familiar and predictable situations

c. the amount of power required to cope with uncertain situations

d. how people will avoid working with others who appear to be powerful

Your answer is correct.

The correct answer is: the way people view authority, status differences and influence patterns

Question 2
Correct
To reduce resistance to change, the organisation development (OD) practitioner might:
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Select one:
a. avoid conflict

b. encourage participation, but not negative questions

c. communicate change information through a new or different channel


d. do the intervention quickly

Your answer is correct.

The correct answer is: communicate change information through a new or different channel

Question 3
Correct
The cultural context known as ‘Individualism’ refers to:
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of 1.00

Select one:
A. The extent to which words carry the meaning of a message ,how time is viewed

B. The extent to which members of an organisation tolerate the unfamiliar and unpredictable

C. The extent to which organisation members value assertiveness and acquisition of material goods

D. The extent to which people believe they should be responsible for themselves and their family


Your answer is correct.

The correct answer is: The extent to which people believe they should be responsible for themselves and their
family
Question 4
Correct Which of the following competencies encompass training of the change agent
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of 1.00 Select one:
A. all of the above is correct

B. negotiation and agreement

C. facilitation of support

D. participation and involvement of individuals and groups

Your answer is correct.

The correct answer is: all of the above is correct

Question 5
Correct People resist change because:
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of 1.00 Select one:
a. they are inherently anxious

b. their skills will not be relevant in the future

c. of the habit of following common procedures and the sunk cost of resources

d. they question the benefits



Your answer is correct.

The correct answer is: they question the benefits

Question 6
Correct Resistance to change is often cited as:
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of 1.00 Select one:
A. the distinguishing feature of a failed change initiative

B. something to be controlled

C. something to be eliminated

D. unmanageable

Your answer is correct.

The correct answer is: the distinguishing feature of a failed change initiative

Question 7
Incorrect Much of the literature on change focuses on:
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of 1.00 Select one:
A. increased fear and anxiety about the consequences of change

B. changes in the status quo

C. negative reactions to change

D. changes where there is a misunderstanding of the change itself

Your answer is incorrect.

 The correct answer is: negative reactions to change

Question 8
Correct
Organisation development (OD) practice outside the home country must account for:
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of 1.00

Select one:
A. differences which can be bridged if you get people together in the right context

B. innovators and visionaries who may not subscribe to Western values

C. alignment between the cultural values of the host country and traditional OD values

D. different ways of conducting mediation, arbitration and traditional negotiations

Your answer is correct.

The correct answer is: alignment between the cultural values of the host country and traditional OD values

Question 9
Correct Sources of resistance to change do NOT include:
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of 1.00

Select one:
a. political and cultural deadlocks

b. low motivation for change

c. a lack of new paradigms


d. a disparate group of sources of resistance with different characteristics

Your answer is correct.

The correct answer is: a lack of new paradigms

Question 10
Incorrect Genuine resistance may be the result of:
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of 1.00 Select one:
A. long-term employees

B. fatigued workers

C. too much organisational change

D. a lack of leadership

Your answer is incorrect.

The correct answer is: too much organisational change

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