Alexander Gardner

Phone Number: (417)262-3122 Email:gardnera205@gmail.com

Lamar, Missouri, 64759
Professional Summary: Multi-tasking Shift Leader well-known for successfully executing new
initiatives. Dedicated to creating a workplace culture consistent with the organization’s mission
and values. Pursuing a new role where hard work and dedication will be highly valued.
Skills:
● Safety process and procedures
● Daily workflow
● Complaint resolution
● Strong verbal and written communication
● Technical support
● Leadership
● Conflict resolution
Work History Shift Leader
Pizza Hut, Lamar, Missouri 05/2019 to current
● Delivered in-depth training to workers in food preparation and customer-facing roles to
promote strong team performances
● Maintained safe working environment by observing safety procedures, policies and
regulations
● Maintained clean and well-organized production areas to avoid violations or unnecessary
work delays due to hazards or inefficient layouts
Shift Leader
Dairy Queen, Lamar, Missouri 05/2017 to 05/2019
● Delivered in-depth training to workers in food preparation and customer-facing roles to
promote strong team performances
● Maintained safe working environment by observing safety procedures, policies and
regulations
● Maintained clean and well-organized production areas to avoid violations or unnecessary
work delays due to hazards or inefficient layouts
● Assigned daily employee tasks and monitored activity and completion.
Education
● High School Diploma
● Lamar High School, Lamar, MO

● Bachelor of Science|Communications Expected in 12/2021

● Pittsburg State University
Accomplishments
● Customer Service-Consistently received positive feedback from guests and created repeat
business by developing long-term relationships with customers.
● Conflict Resolution-Responsible for handling customer account inquiries, accurately
providing information to ensure resolution of product/service complaints and customer
satisfaction