Name: NttR DAyAN A Date: I l+l3c,ll

Basics of Operations l\4anagement

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2. Six Sigma Technology was introduced by - 1. Spread or dispersion of dlta
3. Continuous lmproveilent is teehnique of "/ 4. Production flow analysis (PFA) is a method of '
6. Key to Chari is provided in -. identifying part families that uses data from ','
8. Un'evenness in the work is referred as z 5. First lndian steel company to win the Deming
10. Measure of Central Tendency V Award / ''
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12, Supply chain Management term was coined by 7. Nam_e associated with the phrase "Quality is
13. Staiisticalsampling was deveiopedby / free" r'
15. Also known as the vendor'z 9. Customer willing to pay is called as v'
17. Production leveling is l/ 11. PDCA is developed by r'
18. Standardization takes place in phrase r' 14. PERT/CPM was detreloped in the laboratory of
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19. Limiting factor in capacity planning system -/ which company
- 16. Mistake Proofing is called as /
20. Japanese word which is translated as "Card
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