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Procter & Gamble (P&G)
Procter & Gamble (P&G) is the world’s largest consumer products company. Some of its category-defining
brands include Ivory soap, Tide detergent, Crest toothpaste, and Pampers diapers. Among its many
offerings, P&G has more than 20 consumer brands in its lineup that achieve over 66.8 billion dollars or
three (3) trillion pesos in 2018. P&G’s iconic brands are a result of a clearly formulated and effectively
implemented company strategy. The company pursues a strategy which attempts to create higher
perceived value for its customers than its competitors by delivering products with unique features and
attributes. Creating higher perceived value generally goes along with higher product costs due to greater
innovation efforts and promotion expenses, among other things. Successful differentiators are able to
command a premium price for their products, but they must also control their costs. In addition, the
company was able to achieve its market leader position through its top management commitment that
collaborates even with the lower-level managers in the company.
In recent years, however, P&G’s strategic position has weakened considerably and seems to be losing
rather than winning. P&G lost market share in key “product-country combinations,” including beauty in
the United States and oral care in China, amid an overall lackluster performance in many emerging
economies. As a consequence, profits have declined. P&G posted a sustained competitive advantage in
recent years; its stock market valuation has fallen, while its competitors Unilever, Colgate-Palmolive, and
Kimberly-Clark posted strong gains. Many wonders when P&G will play to win again.
Reference:
Rothaermel, F. (2017). Strategic management (3rd ed.). New York, NY: McGraw-Hill Education.