Haley Chartier-Gareau
 2816 Sandalwood Drive, Ottawa, ON | (613)-914-0901 | hgareau.chartier@gmail.com

Professional Summary 

Experienced customer service personnel with over four years of serving experience and two
years reception working in busy establishments. Friendly and upbeat people person. Reliable,
punctual and exible. Hospitality driven individual who possess excellent customer service
experience and exceptional communication skills.

Skills

• Hardworking
• Friendly • Con dent with food and beverage
• Strong communication skills pairings
• Organized, patient and punctual • Ability to lift/balance heavy trays
• Trustworth • Mindfu
• Detail-oriente • Analytical problem-solving skills 

Work History 
Blue Cactus Bar and Grill - Waitress
Current 
Orchestrated large table sections and parties, serving well over 500 customers a night in the heart
of the market. Gained knowledge of how to achieve and minister exceptional service in time-
sensitive circumstances. Responsible for ensuring restaurant prep areas were stocked and clean
before/after each shift.

Billings Bridge Animal Hospital - Veterinarian Assistant

Current
Help assist veterinarians with any clinical work necessary, in addition to overseeing upkeep in
maintenance of the hospital at all times. These responsibilities can include anything from
cleaning cages and sanitizing equipment, too assisting with X-rays, providing emergency rst
aid, handing instruments during procedures, preparing medication, and consulting pet owners.
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  Haley Chartier-Gareau
 2816 Sandalwood Drive, Ottawa, ON | (613)-914-0901 | hgareau.chartier@gmail.com

GOODLIFE FITNESS  
2018-2021
Enhanced the goodlife standard; non-judgmental, welcoming gym environment. Customized
advice in hopes of motivating members to obtain their goals. Educated members with workouts,
and helped resolve membership fees, sales or issues as well as any possible questions that may
arise. Supervised the front desk and gym oor in the absence of management. Responsible for
upholding government emergency cleanliness standards.

Dooly's Billiard - Waitress        

2019/2020
Responsible for taking orders, aiding with accommodations and dietary preferences. Assuring
Customers’ dining/gaming experience were up to standard. In charge of opening and closing
duties

JOEY - Hostest             
2019
In charge of caring for all the needs of guests, including food, drinks, transactions and any other
special requests. Responsible for completing side duty cleaning chores every shift. In charge of
the overall satisfaction of everyone who enters and leaves the restaurant. 

Spartas Greek Grill - Waitress                  

2017/2018
Greeted customers, took and delivered food orders, dealt with all transactions. Made sure
everyone left happy

Awards / Volunteering

Rocky Road Dog rescue - Volunteer                   High School Diploma

2020 - current CPR and AED certi ed
Ottawa Stray Cat Rescue - Voluntee *Smart Serve certi ed
2020 - current
References available upon request
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