LIDIA ORDAS DIAZ

lidia.ordas.diaz@gmail.com • 0493 721 896 • 16 Park Street, Fitzroy North, VIC 3068

PROFILE

Reliable, highly mo vated and hard worker, with excellent communica on and interpersonal skills in servicing high-end
clients. I’m seeking a casual or part- me posi on as a sales assistant. I’m exible to work all shi s, and can start asap.
I believe my previous experiences and personal quali es give me the perfect abili es to t the job requirements and
excel in this industry.

SKILLS & STRENGTHS

• Excep onal standards in customer service and customer liaison.

• Ability to work in a team environment or independently, adapt to work demands, and mul task.
• Excellent me management and organiza on skills.
• Able to communicate with customers in English (bilingual), Spanish (na ve) and French (intermediate).
• Pro cient use of Microso O ce and Adobe Crea ve Suite.

RELEVANT EXPERIENCE

Hariri Pontarini Architects Toronto, Canada

Architectural Coordinator 2019-2023
• Responsible for managing and coordina ng the produc on of architectural drawing packages for mul -
residen al and mixed-use projects across Toronto. Developed strong rela onships with clients, consultants, and
team members, while coordina ng with cross-discipline teams to ensure that everyone is on track with project
requirements and deadlines.

A& Associates Architects Toronto, Canada

Architectural Designer 2016-2019
• Supported and worked alongside the partners in the concep on and development of architectural drawings.
Par cipated in the business development and growth through prepara on of the rm por olio, proposals and
other related ac vi es.

BCBGMAXAZRIA Toronto, Canada

Sales Associate 2016
• Assisted customers in Toronto’s most upscale shopping district from beginning to end: Finding or selec ng
items, providing personalized recommenda ons and styling advice, processing payments and returns, and
lastly, gree ng them on their way out.

• O ered every customer outstanding service, cul vated loyalty, and worked e ciently towards achieving sale
targets. Other tasks included: Replenishing stock, organizing racks and shelves to maintain visual merchandising
standards, and ensuring a clean and organized sales oor.

ANKARA AZAFATAS Madrid, Spain

Conference and Event Hostess 2013-2015
• Greeted, registered and directed guests upon arrival, providing them with informa on or documenta on as
needed. Assisted event organizers and VIP guests during conference development, and solved ques ons or
incidentals as required.

• Coordinated between event manager, catering manager and servicing sta to maintain appropriate levels of
food and drink at all mes. Assisted catering sta during co ee and meal breaks throughout the event

CORTEFIEL Madrid, Spain

Sales Associate 2012
• Greeted customers in Madrid’s most upscale shopping street, assisted them to nd requested items, educated
clients on current promo onal o ers, and processed cash and card payments.

• Received and stored the delivery of stock, a ached price tags to merchandise, and ensured products were
properly displayed on shelves to maintain store visual appeal.
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 Canada Linc + Kells College Guelph & Waterloo, Canada
Summer Group Leader 2010 & 2011
• Supervised and provided leadership to teenage students par cipa ng in the program, accompanying them since
their departure from Spain un l their return a monthly later. Conducted group excursions, organized ac vi es
and guided students through their experiences abroad, while ensuring a safe and caring environment.

VOLUNTEER EXPERIENCE

Big Brothers Big Sisters of Toronto Toronto, Canada

Youth Mentor & Girls' Empowerment Co-Facilitator 2021-2023
• Provided adolescent girls with weekly mentorship and support to make informed choices about healthy, ac ve
living while maintaining sensi vity toward emo onal, social and cultural issues they may face.

Polytechnic University of Madrid - School of Architecture Madrid, Spain

Architecture Student Mentor 2012-2014
• Assisted incoming students in their social, cultural and academic transi on to university. Provided consistent
advice through experiences and o ered support in their rst year of college.

Solar Decathlon Europe Madrid, Spain

English-Spanish Translator 2012
• O ered language support to the organiza on, as well as to par cipa ng teams during guided tours, jury visits
and daily ceremonies.

EDUCATION

UNIVERSITY OF WATERLOO - Professional Development Waterloo, Canada

Project Management Fundamentals & Project Management Applica ons 2021

POLYTECHNIC UNIVERSITY OF MADRID - School of Architecture Madrid, Spain

Bachelor + Master of Architecture 2007-2015

UNIVERSITY OF ARIZONA - School of Architecture, Planning and Landscape architecture Tucson, USA
Bachelor of Architecture (exchange student) 2011-2012

UNIVERSITY OF THE ARTS LONDON - Central Saint Mar ns London, UK

Fashion Illustra on & Design Summer School 2009 & 2010

HOBBIES & INTERESTS

• Extensive travels through Europe, North America, Asia and Australia

• Fashion design, art and architecture
• Biking, long-boarding, pilates and yoga

REFEREES

• References available on request

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