MOMINA
IFTIKHAR
mominah1iftikhar@gmail.com
(981) 7986-3032
Muscat, Oman 112
EDUCATION
English Language School
Dubai, Oud Metha • 07/2022
High School Diploma
• Recipient of Music Education
Innovator Award , 2018
• Recipient of Multiple Singing
Competitions, 2013-2020
• Recipient of Lead Vocalist in
Choir, 2016
SKILLS
• Bilingual in English, Urdu, Hindi
and basic Arabic
• Strong organizational skills and
ability to manage multiple
projects simultaneously
• Excellent customer service and
interpersonal skills
• Proficient in social media
marketing and email campaign
management
• Able to work independently and
as part of a team
• Knowledgeable in music industry
trends and product knowledge
• Excellent communication and
interpersonal skills
• Knowledgeable in music theory,
history, and various genres
• Proficient in Microsoft Office
PERSONAL STATEMENT
I am an avid music fan and a driven individual. With a wealth of
music knowledge, event coordination experience, and customer
relations skills, I am confident in my ability to curate a positive and
inspiring showroom atmosphere. My passion for music, penchant for
organization, and strong interpersonal skills make me the ideal fit
for this role.
WORK HISTORY
Thomsun Music Store, - Music Showroom Sales Representative
Dubai, UAE • 10/2017 - 04/2022
• Assist customers with purchasing musical instruments and
accessories, providing expert advice on product features,
quality, and pricing.
• Maintain a clean, organized, and visually appealing showroom,
including stocking shelves, setting up displays, and arranging
merchandise.
• Operate point-of-sale system to complete transactions, manage
inventory, and track sales data.
• Conduct product demonstrations and offer hands-on assistance
with instrument setup and maintenance.
• Develop and maintain positive relationships with customers,
vendors, and colleagues, promoting a welcoming and supportive
environment for all music enthusiasts.
• Collaborate with marketing and sales teams to develop
promotional campaigns, design marketing materials, and
coordinate events to increase store traffic and sales.
• Attend industry conferences and trade shows to stay up-to-date
on product trends, network with industry professionals, and
identify new business opportunities.
• Key Achievements:
• Consistently met or exceeded monthly sales targets, earning
recognition as a top-performing associate in the store.
• Developed and implemented a new store layout and visual
merchandising strategy that resulted in a 20% increase in sales
within the first month.
• Designed and executed a successful in-store event series that
generated a 25% increase in foot traffic and sales during the
summer months.
• Built a loyal customer base through personalized service and
expert advice, resulting in a 95% customer satisfaction rate
based on post-sale surveys.
• Contributed to the store's positive reputation by earning a
4.5-star average rating on online review platforms, including
Yelp and Google Reviews.
RedfestDXB - Music Festival Volunteer
Dubai,UAE • 02/2022 - 02/2022
• Assisted with festival set-up and tear-down operations.
• Greeted festival-goers and assisted with ticketing process.
• Proved successful working within tight deadlines and a
fast-paced environment.
• Worked alongside festival staff to support musicians, manage
merchandise booths, and maintain festival grounds.
• Provided excellent customer service and fostered a positive
festival atmosphere.
• Learned and adapted quickly to new technology and software
applications.
• Demonstrated respect, friendliness and willingness to help
wherever needed.
• Acted as a team leader in group projects, delegating tasks and
providing feedback.

Sadek Music Shop - Customer Service Associate

Dubai,UAE • 05/2021 - 08/2021
• Assisted customers with their purchases, answered questions,
and provided product information.
• Processed transactions accurately and efficiently.
• Promoted the store's products and services through upselling and
cross-selling techniques.
• Maintained organized and clean displays.
• Resolved customer complaints and concerns in a timely and
professional manner.
• Collaborated with staff members to enhance customer service
experience and exceed team goals through effective client
satisfaction rates.

Pullman Hotel - Music Coordinator

Dubai,UAE • 01/2019 - 03/2020
• Coordinated and performed music during services
• Organized and scheduled rehearsals.
• Managed a team of musicians and vocalists.
• Arranged and transcribed music for the team.
• Oversee showroom displays and merchandise, ensuring a clean
and visually appealing atmosphere for customers.
• Collaborated with clients to plan and execute weddings,
corporate events, and private parties.
• Coordinated vendor services and managed day-of event logistics.
• Acted as main point of contact for clients, communicating event
details and ensuring customer satisfaction.
• Managed event budgets and maintained project timelines.
• Developed strong vendor relationships, negotiating and securing
competitive pricing for clients.