May 05, 2021

THE MANAGEMENT
KCC Mall of Gensan

Sir/Madam:

Warm felicitations!

We, the students of Gensatos Foundation College, Incorporated (GFCI), are presently conducting
our study entitled, “ATTITUDES, SATISFACTION AND LOYALTY OF CUSTOMERS ON
SHOP SUKI OF KCC MALL OF GENSAN” The purpose of our study is to:
1. Identify the socio-economic profile of the customers;
2. Determine the attitudes of customers toward Shop Suki.
3. Determine the level of satisfaction of customers toward Shop Suki.
4. Determine the level of loyalty of customers toward Shop Suki.

With this, we would like to ask permission from your august office to allow us to conduct our
study in your institution, KCC MALL Shop Suki. We are hoping that you will grant our request
for us to accomplish our requirement in the methods of Research subject. Thank you and God
bless!

In behalf of the group,

KIMBERLY C. DELOS SANTOS

Research Leader

Noted:

RONEL T. BATISLA-ON
BMR Facilitator