Calls/consults from patients

thru 09069361791, Online consults from

09615761508, 09260854536, patients thru FB page
09260854521 PATIENT CONSULT
PATHWAY
3 SECONDARY AGENTS
4 PRIMARY CALL AGENTS (1 for FB, 2 for phones)
(will send via SMS patient name and contact
(will call patient within 15 min and send via SMS
# to secondary agent)
patient details and contact # to decked MD)

Suspect/Probable/
Non-Covid Concerns
Confirmed Cases

Respectfully inform
Complete google caller that service is for
form for patient data Covid-19 cases only

Suspect/Probable Cases Confirmed Cases

ADULT A. May present with fever, cough, PEDIATRIC Refer to Pedia

general weakness/fatigue, (will call patient within
Suspect Cases headache, myalgia, sore throat, <19 years old 30 min and send via
coryza, dyspnea, SMS plan to secondary
agent after consult)
anorexia/nausea/vomiting, diarrhea,
altered mental status AND
Residing or working in an area with Refer to MD for Refer to OB
high risk of transmission of virus: teleconsult PREGNANT (will call patient within
(will call patient within 30 30 min and send via
closed residential settings, SMS plan to secondary
min and send via SMS plan
humanitarian settings such as camp to secondary agent after agent after consult)
and camp-like settings for displaced consult)
person anytime within the 14 days
prior to symptom onset; OR residing Refer to Derma
DERMA (will call patient within 30 min
or travel to an area with community and send via SMS plan to
transmission anytime within the 14 secondary agent after consult)
days prior to symptom onset; OR
working in any health care setting,
including within health facilities or Refer to
within the community; any time MENTAL
MHPSS
within the 14 days prior of symptom HEALTH 09750931122
onset

B. Severe acute respiratory illness Refer to ADULT Confirmed Cases

(SARI): acute respiratory infection
Pulmo/IDS/Cardio (refer to next page)
with history of fever or measured
fever of ≥ 38 C°; and cough; with for teleconsult
(will call patient within 30 min
onset within the last 10 days; and and send via SMS plan to
requires hospitalization) secondary agent after consult)

C. Asymptomatic person not meeting Refer to MD for teleconsult

epidemiologic criteria with a positive (will call patient within 30 min and send via
SARS-CoV-2 Antigen-RDT SMS plan to secondary agent after consult)

ADULT A. Patient who meets clinical criteria above

AND is a contact of a probable or confirmed
Probable Cases case, or linked to a COVID-19 cluster Refer to MD for
B. Suspect case with chest imaging showing teleconsult
findings suggestive of COVID-19 disease (will call patient within 30
C. Person with recent onset of anosmia (loss of min and send via SMS plan
to secondary agent after
smell) or ageusia (loss of taste) in the consult)
absence of any other identified cause
D. Death, not otherwise explained, in an adult
with respiratory distress preceding death
AND was a contact of a probable or
confirmed case or linked to a COVID-19
cluster
 ADULT CONFIRMED CASES

ASYMPTOMATIC MILD CASE MODERATE CASE SEVERE CASE

CASE • May present with • May present with • May present with
fever, cough, signs and symptoms signs and symptoms
fatigue, anorexia, as in mild cases, but as in mild cases, but
myalgia, sore with difficulty of with severe difficulty
throat, nasal breathing of breathing
congestion, • RR 21-30/minute, • RR >30/minute,
headache, diarrhea, SpO2 >92% on room SpO2 ≤92% on room
nausea, vomiting, air air
loss of smell, loss of
CRITICAL CASE
taste
• Severe case in
• No signs of
respiratory failure
pneumonia or
hypoxia

WITHOUT WITH
COMORBIDITIES COMORBIDITIES
/

Refer to MD for Refer to

Refer to MD for
teleconsult Pulmo/IDS/Cardio
teleconsult (will call patient within 30 min and
(will call patient within 30 min and send via SMS plan to secondary
for teleconsult
send via SMS plan to secondary (will call patient within 30 min
agent after consult)
agent after consult) and send via SMS plan to
secondary agent after consult)
 Calls/consults from
physicians thru Online consults from
09069361791, 09615761508, physicians thru FB page
09260854536, 09260854521 PHYSICIAN CONSULT
PATHWAY
3 SECONDARY AGENTS
4 PRIMARY CALL AGENTS (1 for FB, 2 for phones)
(will send via SMS patient name and contact
(will call patient within 15 min and send via SMS
# to secondary agent)
patient details and contact # to decked MD)

Suspect/Probable/
Non-Covid Concerns
Confirmed Cases

Respectfully inform
Complete google form for referring caller that service is for
physician and patient data
Covid-19 cases only

Suspect/Probable Cases Confirmed Cases

ADULT B. May present with fever, cough, PEDIATRIC Refer to Pedia

general weakness/fatigue, (will call patient within
Suspect Cases headache, myalgia, sore throat, <19 years old 30 min and send via
coryza, dyspnea, SMS plan to secondary
agent after consult)
anorexia/nausea/vomiting, diarrhea,
altered mental status AND
Residing or working in an area with Refer to MD for Refer to OB
high risk of transmission of virus: teleconsult PREGNANT (will call patient within
(will call patient within 30 30 min and send via
closed residential settings, SMS plan to secondary
min and send via SMS plan
humanitarian settings such as camp to secondary agent after agent after consult)
and camp-like settings for displaced consult)
person anytime within the 14 days
prior to symptom onset; OR residing Refer to Derma
DERMA (will call patient within 30 min
or travel to an area with community and send via SMS plan to
transmission anytime within the 14 secondary agent after consult)
days prior to symptom onset; OR
working in any health care setting,
including within health facilities or Refer to
within the community; any time MENTAL
MHPSS
within the 14 days prior of symptom HEALTH 09750931122
onset

C. Severe acute respiratory illness Refer to ADULT Confirmed Cases

(SARI): acute respiratory infection
Pulmo/IDS/Cardio (refer to next page)
with history of fever or measured
fever of ≥ 38 C°; and cough; with for teleconsult
(will call patient within 30 min
onset within the last 10 days; and and send via SMS plan to
requires hospitalization) secondary agent after consult)

D. Asymptomatic person not meeting Refer to MD for teleconsult

epidemiologic criteria with a positive (will call patient within 30 min and send via
SARS-CoV-2 Antigen-RDT SMS plan to secondary agent after consult)

ADULT E. Patient who meets clinical criteria above

AND is a contact of a probable or confirmed
Probable Cases case, or linked to a COVID-19 cluster Refer to MD for
F. Suspect case with chest imaging showing teleconsult
findings suggestive of COVID-19 disease (will call patient within 30
G. Person with recent onset of anosmia (loss of min and send via SMS plan
to secondary agent after
smell) or ageusia (loss of taste) in the consult)
absence of any other identified cause
H. Death, not otherwise explained, in an adult
with respiratory distress preceding death
AND was a contact of a probable or
confirmed case or linked to a COVID-19
cluster
 ADULT CONFIRMED CASES

ASYMPTOMATIC MILD CASE MODERATE CASE SEVERE CASE

CASE • May present with • May present with • May present with
fever, cough, signs and symptoms signs and symptoms
fatigue, anorexia, as in mild cases, but as in mild cases, but
myalgia, sore with difficulty of with severe difficulty
throat, nasal breathing of breathing
congestion, • RR 21-30/minute, • RR >30/minute,
headache, diarrhea, SpO2 >92% on room SpO2 ≤92% on room
nausea, vomiting, air air
loss of smell, loss of
CRITICAL CASE
taste
• Severe case in
• No signs of
respiratory failure
pneumonia or
hypoxia

WITHOUT WITH
COMORBIDITIES COMORBIDITIES
/

Refer to MD for Refer to

Refer to MD for
teleconsult Pulmo/IDS/Cardio
teleconsult (will call patient within 30 min and
(will call patient within 30 min and send via SMS plan to secondary
for teleconsult
send via SMS plan to secondary (will call patient within 30 min
agent after consult)
agent after consult) and send via SMS plan to
secondary agent after consult)