Professional Documents
Culture Documents
CASE STUDY Risk Management System - Docx Final
CASE STUDY Risk Management System - Docx Final
College of Engineering
Industrial Engineering Department
Submitted to:
Engr. Zaira Marie P. Verunque
Instructor
Submitted by:
Arlene D. Jaca
Nadine E. Roxas
PANEL OF EXAMINERS
Approved by the Committee on Oral Examination with a grade of
ACKNOWLEDGEMENT
Studies show hard-work. It will be possible for us to success in writing a study
without the dependence of earlier studies. This work provided as an inspiration,
motivation and opportunity to contribute a broader analysis and ideas regarding the
concept of this work.
I would like to extend our deepest gratitude for the people who patiently
helped and support for the completion of this study:
Engr. Zaira Marie P. Verunque, for the background knowledge about our
topic; for the time and patience during the study development.
Mr. Michael Garin-PCO Chief and Engr. Jose M. Jocano Jr.- Head-Maintenance
& Facility Services.who helped us to answer our question about our topic and tour us in
their waste management plant, specifically the storage room where their equipment
they used is located.
Jaca and Roxas family, for love, moral and financial support.
And most of all, a big thanks to our Almighty God, for knowledge and
strength, for the wisdom, the blessings and patience and hope showered to us, in
conceptualizing this work, and lastly, for the guidance and protection during our
undesirable moments.
TABLE OF CONTENTS
Title page page
Approval Sheet . . . . . . . . . i
Acknowledgement . . . . . . . . . ii
List of Tables . . . . . . . . . iv
List of Figures . . . . . . . . . v
Chapter
I. Abstract . . . . . . . . . 1
II. Introduction
Hypotheses . . . . . . . 4
Definition of terms . . . . . . . 5
III. Methodology
Research Design . . . . . . . . 6
Research Locale . . . . . . . . 6
Research Instrument . . . . . . . 6
Conceptual Framework . . . . . . . 7
Analysis . . . . . . . . . 29
References . . . . . . . . . 30
Appendices . . . . . . . . . 31
List of Tables
Figures page
3.3 Detection . . . . . . . . 10
List of Figures
Figures page
Risk Identification . . . . . . 18
CHAPTER I
ABSTRACT
Inadequate waste management is a serious concern in many countries due to
the risks posed to human health and environment. Poor management of waste exposes
health care workers, waste handlers and the community to different risks: infectious,
toxic effects and injuries. Risk Management is the identification, assessment and
prioritization of risks.
Hospital like Eastern Visayas Regional Medical Center (EVRMC) has a big
responsibilities to accommodate different people, patients with a good facilities and
ongoing transactions with doctors and nurses. It is very important to them to formulate
a well function system, where in the personnel even more convenient. Figures were
shown to merely understand the process of Waste Management System in EVRMC, flow
charts. Words was intentionally defined. The researchers were able to identify the
possible risk under the Waste Management System, how risks does affects, gives
impact to the flow of managing the hospital. If the system is still working, if there at
least move to be done by the staff to implement on improve the way of seeking the
system. The researchers discussed the following data (1) Waste Management System
(2) Color Coding Container (3) Waste Water Disposal System (4) Risk Identified in the
System (5) Planning and Treatment of Risk (6) Implementation/Inputs.
CHAPTER II
INTRODUCTION
Background of study
The Eastern Visayas Regional Medical Center (EVRMC), then known as the Leyte
Provincial Hospital, first opened doors to the public in July 16, 1916 at Jones Street with
an authorized bed capacity of 14. With increasing demand, the hospital was relocated
(to its present site) and a new building was constructed in 1925. In 1936, the hospital
was further expanded to 40 beds and the new building was inaugurated by President
Manuel L. Quezon. In 1952, the bed capacity of the hospital was further increased to
100 in order to cope with the rising health needs of the growing population. On July 6,
1970, the hospital expanded its role in the region by formally opening the Leyte
Provincial Hospital School of Nursing, the 7th School of Nursing under the Department
of Health. It was then the only school of Nursing in Leyte and Samar.
The EVRMC today is a modern, tertiary level four (4) teaching and training
hospital conveniently located along Magsaysay Boulevard, Tacloban City. Its 15
buildings occupy a total land area of 25, 639.36 square meters on land owned by the
Provincial Government of Leyte. Its present location is conducive for prompt medical
assistance to the people of Region VIII since it is accessible and strategically located
midway between Samar and Leyte.
The purpose of the study is to know how the waste properly disposed, and to be
able to see if the management is following the duties and responsibilities according to
the noted act. Also, if the said system has a risk assessment, and if they have actions to
reduce it, then what or how will be the steps they make to be able to control those
risks.
Through researchers curiosity is to gather information in risks and
implementation treatment. On how these risks can be controlled and reduced for the
sake of securing the people and environment’s safety in the facility.
2. Be able to equip the participant with the general knowledge in managing waste
safely and wisely.
3. To determine the possible risks in the Waste Management System of EVRMC, as it’s
implemented and improve.
Scope of the Study
This study was only limits beyond the sufficiency of the researchers about how
Eastern Visayas Regional Medical Center (EVRMC) operates their waste management
and how does the risk affect the system. If possible what are the inputs will be used in
planning and implementing the treatment.
Hypothesis
Hospitals are assumed to have risk management under the waste management
system, so that, the selective hazardous waste can affect subjects to be able to control
or to limit.
To the Researchers: It is hoped that other researchers will find the present
study a ready source of information. The present study may serve as spring board for
other similar researches in the future.
To the Students: The study may help to the students specifically IE students to
understand more on Risk Management System, especially how a system or a certain
scenario identified each of the risks in terms of materials, equipment or even in
yourself.
To the Management (EVRMC): The study may help them to promote and
sustain the need of their operation. It also give them additional information about this
study and will serve them as a guide to operate their operation by reducing the risks
and if possible to treat and implement.
To the Teachers: The findings of this study would help them in practicing the
upcoming researchers as well as the students on how they could formulate a globally
competitive study.
Definition of Terms
Risk- potential future harm that may arise from some present actions
METHODOLOGY
Research Design
Research Locale
Location of the study was conducted in Eastern Visayas Regional Medical Center
(EVRMC) at Senator Inahes St. Tacloban City, Leyte. The outcome of this study is
considered as a big help to the management in classifying the waste and operation
system that needs an improvement.
Research Instrument
In conducting the study, camera, cellphone, and questionnaire were used. The
camera was used in documenting the conditions of the aspects to be given focus. The
cellphone was used to record during interview. The researcher utilized a self-structured
questionnaire to focus on the study.
Conceptual Framework
Improving an existing system requires many activities and involves people. One
of the most important activities in determining the root cause of a certain problem that
causes interference in an operation is to review and assess every system component to
determine whether alterations are needed or totally change the existing system to solve
the problems by proposing a possible solution in a system requirement. The proposed
system must be easy to use, whether if the system has an existing risk system over on
the waste management system.
EVRMC
Waste
Management
System
Is there a risk management
system over waste
management?
YES Is the system
still effective?
No
Design a new system
Improve the existing
system IMPLEMENT
YES
The researchers first asked for permission from the EVRMC who’s in charge of
the Repair and Maintenance, the OIC and from the PCO in waste management in
EVRMC, and to the Respondents through a communication letter. After permitted our
communication letter we undergo a brainstorming to come up a questionnaire that we
are going the discussed in our study. This study used an Interview guide to gather
some important data regarding the Risk Assessment and Implementation of Waste
Management in EVRMC. Also, a personal visit was conducted personally interview the
OIC of the Department and inspected the place.
The data gathered were based from the quarterly discussed the following;
The researchers seek to discuss the following steps that helps their system to
assess and analyze the risks they identified. Using the different tools to come up an
output in regards to the Waste Management System.
1. Context Definition
2. Risk Identification
- FMEA
- Risks Matrix
4. Risks Treatment
5. Implementation
Ishikawa/Fishbone
Effect
Cause 6 Cause 7 Cause 8 Cause 9 Cause 10
FMEA
Severity
No Effect (1) Has no Effect on Health
Minor (2) Minor infection
Major (3) Infection
Hazardous (4) Serious or fatal infection
Catastrophic (5) Death
Table 3.1 Severity of Consequence Criteria
Occurrence
Very Unlikely 1
Unlikely 2
Possible 3
Likely 4
Very likely 5
Detection
Can be detected 1
Possible to detect 2
Moderately detectable 3
Impossible to detect 4
Very Impossible to detect 5
Table 3.3 Detection
Formula:
S (severity) x O (occurrence) x D (Detection) = RPN
Table 3.4 Formula of the RPN (Risk Priority Number)
Methods of Scoring
To make sure that the scoring and interpretation of the data gathered in the
study can be readily given their meaning; the following arbitrary scales, rate and their
corresponding color.
1 Green Low
Hazard Severity
No effect Minor Major Hazardous Catastrophic
(1) (2) (3) (4) (5)
Very
Unlikely Low Low Low Medium Medium
(1)
Likelihood Unlikely
Of (2) Low Low Medium Medium High
Occurrence
Possible
(3) Low Medium Medium High High
Likely
(4) Medium Medium High High High
Very
Likely Medium High High High High
(5)
Area Chart
Risk
Identification Risk Treatment
Event Action Plan Risk Owner
SOURCE
Segregation
General Infectious
Waste Waste
Converted
DISPOSED
Waste Management System
The flow chart shows in Figure 4.1 is the process of Waste Management in
EVRMC, executed from above figure. From the top is the source, it is the main course
where the waste came from (usually form the rooms or wards).
There are two types of segregating waste in the system. First, of that is the
General Waste, this type does not post specified handling problem or hazard to human
health also in environment. General waste is divided into three (3) categories, the wet,
dry, and the vials. In the row of dry waste, are those recyclable things, such as left over
foods, disposable utensils, Styrofoam, tissues where does not contain any hazard.
Under the waste are those liquids does not contaminated. Lastly the vials, these are the
empty glass bottles where the chemicals specified as non-hazardous is put. Liquids are
said to be drop at the septic tanks, the dry waste particularly the solid one or recyclable
materials are put in an empty container. It is separated by the other garbage’s, it is
implemented also to the vials, and it is collected and saved to an empty drum.
Continuing the 2nd type of waste which is the Infectious Waste, this type is
suspected to contain hazardous chemicals. It is separated from the general waste, below the
infectious waste is the pathological waste, consists of tissues, organs, body parts, human fetus
and animal carcasses, also an infectious waste is Sharps, include needles, syringe, scalpers,
saws, blades, broken glass, infusion sets, knives, nails and any other items that can cause a cut
or puncture wounds. Whether or not the infected, such items are usually considered as highly
hazardous care waste. These are stock at the storage area, last branch of infectious waste are
the plastics contaminated items include syringes, blood and urine bags, it will be put to an empty
mineral bottle.
At the Waste Disposal Area, they have this kind of device used in cooking the
infectious waste, specifically the pathological, it is called autoclaved. Sharps are sealed
in the grinder and let scattered into pieces. The management build a method which is
the scattered pieces were able to mix together with the cement. As their view, this is an
effective step, in regards to the safety of personnel. Vials are supposed be in the
grinder. After the process of cooking, grinding mixing. The result of all methods, now
the infectious waste were converted into general waste. In this case, waste is now
ready to disposed, but EVRMC don’t have their own landfill. So, it is collected by the
City of the ordinance.
In Table 4.1 shows the color coding container where the segregation of waste
will be categorized. The black container is support for the non-infectious dry waste like
(plastic bottles, paper, etc.), the yellow container is for the infectious and pathological
waste are being segregate. This container is the hazardous one because all waste which
are infectious are being put like blood, removed organs, tissue waste, etc., the green
container symbolized or labelled those non-infectious waste like left over food from the
patients, left over of water, etc. Those color container helps to the patient, nurses,
doctor or even the family of the patient to segregate those waste in a proper color
container. But, there is a problem that EVRMC encounter on this. The government did
not supply for this kind of most needed in a hospital. The researchers view about this,
that those container they used are lack of supply. The management, trying to give a
treatment in regards of this problem, those black bags or cellophane are being put in
every ward and they only put a straw of different color which are yellow and green to
labelled that those black bags who have a color yellow and green straw are not the dry
waste. Basically, the EVRMC are in need of supply and need an immediate attention and
improvement by the government.
Storage Tank
WARDS Roto Sieve
(Solid and Liquid waste)
Improper Improper
Lack of
Sharp waste collection Segregation
space
Infection
From the figure shown above, risks was identified by the use of Cause and Effect
Diagram or Fishbone Diagram. The abovementioned risks, was observed by the
researchers and if possible the risks will be going to treat in the following chapter.
Through this, the researchers come up an analysis and assess different risks on waste
management in EVRMC.
Table 4.2 FMEAA Sheet
1. Improper - - - Use of
appropriate
segregation Inadequate Infection 4 5 1 20
Personnel
of waste of bags. protective
-Lack of equipment
information
2. - -Higher -Use or
Inappropriate Inadequate exposition implement a
Collection
of PPE of daily 5 4 3 60
-the contamin schedule of
schedule of ated properly
collection of waste collection of
waste is it - waste from
takes too the ward.
long, they
wait until
their trash
can is full
3. Sharps - Lack of -Injury -Proper
waste information -Infection segregation
(needles, ( from the of waste
vials source they -Develop a 5 5 5 125
without don’t follow written work
content, the proper and
broken segregation emergency
glass, etc.) of waste) procedures.
4. Lack of - Lack of - Expose -Use the
visitors
space space space where
and
(storage patients the unused 4 2 1 8
to
area) machine is
possible
located
contamin
ation
5. - lack of - - Collected
Infection in containers
Infectious material or
( HIV, for
Waste equipment cholera, infectious
TB, waste and
(trash bin 5 5 3 75
rabies, should be
or can) etc.,) marked with
the
Infectious
substance
symbols.
6.Machine - They only - machine - make sure
failure
Failure put the the proper
infectious infectious
waste from waste they 3 2 4 24
the need to cook
autoclaved to the
without autoclaved
looking the are the
proper exact
gram that minimum or
need to maximum
convert into gram of
general waste so
waste. that it can
prevent
machine
failure
7.No - They - It may - Have a
result to
transporta- don’t have proper
inventory
tion vehicle an exact of those transportatio 4 2 4 32
used
person or n where all
syringes
the person and waste are
exposition
who are being
to the
going to visitors or disposed
patients
collect is specifically
also, the
not from employee those sharps
who are
our City waste need
going to
specifically pass in to transport
their
those in Cebu.
facilities.
syringes.
8. Lack of - The -Infection - Assess and
- Injury
PPE government take an
did not actions to 4 3 48
4
provide for the
their safety government
tools for the
lacking of
equipment.
From the above sheets the RPN solved by the use of the formula shown in
Table 3.4 where the severity, the occurrence and detection was multiply to get an
answer for the Risk Priority Number (RPN= S x O x D). From the above identified risks
the RPN was solve by multiplying the 4 x 5 x 1 in risks number (1), and also for the
next number.
Hazard Severity
No effect Minor Major Hazardous Catastrophic
(1) (2) (3) (4) (5)
Very
Unlikely Low Low Low Medium Medium
(1)
Likelihood Unlikely
Of (2) Low Low Medium Medium Medium
Occurrence
Possible
(3) Low Medium Medium Medium High
Likely
(4) Medium Medium Medium High High
Very
Likely Medium Medium High High High
(5)
In Table 3.1 shows the severity of consequences where to analyse and assess
the criteria as well as the Figure 3.2 above shows in methodology. The Table 4.2 shows
the risks identified by the researchers to come up on this study. The identified risks
there is a probable cause, events and preventive measures, also, each risks had been
scored based on their criteria of likelihood, severity, detection and the RPN.
The Risk Priority Number serves us to analyse what are the risks that are
acceptable and nonacceptable. Risks with RPN of 30 or less than is acceptable.
Anything more than that is unacceptable. The findings of the unacceptable risks are
the risks that are need to treatment.
From the above matrix (Table 4.3) shows how we categorized of each risks by
low, medium and high. The low risks was not identified based on the matrix, second the
medium was detected in numbers (1) the separation of waste is not properly
segregated (4) the storage area are not properly arranged (6) Machine (autoclaved) (7)
transportation of waste specifically the infectious waste (sharps) and (8) lack of PPE.
Lastly, the high risks was detected (2) the collection of waste are not properly collected
to storage area (3) the sharps (needles, vials without content, broken glass, etc.) (5)
Infectious Waste where they only put or stock the blood in a blood bag.
12
10
Occurrence
0
0 2 4 Severity
6 8 10 12
From the Table in 4.4 Area Chart was used in the above chart that shows the
risks where all are plotted based on the occurrence and severity that are shown in the
FMEA Sheet (Table 4.2). The risks that are plotted in an Area Chart are the findings of
the high risks as well as the medium and the low risk.
The result of plotting the risks in an Area Chart are the following:
High Risks
1. Improper segregation.
2. Inappropriate collection.
5. Infectious Waste
8. Lack of PPE
Moderate/Medium Risks
After assessing, risks are need to be treated. This is a decision means to (1)
accept the risks,(2) avoiding the risk to make the risks disappear, (3) reducing and (4)
transferring or sharing to the third party. To develop an effective risk treatment, the
researchers must develop a treatment plan, a treatment option agreed, forecast its risk
analysis and monitor risk treatment plans.
Risk
Identification Risk Treatment
Event Action Plan Risk Owner
Based on the identified risks by assessing and evaluating using FMEA Sheet
and Risks Assessment Matrix, the researchers come up an implementation in regards to
the above discussion.
3. Those sharps must undergo a process to reduce the impact of waste before
disposing it.
5. Use a better container and this container should be puncture-proof and fitted with
covers.
6. Always monitor the machine and make sure the waste, particularly the blood that are
ready to cook in an autoclaved have a right number of gram to avoid machine failure.
7. Have a regular schedule for transporting waste (general, infectious waste) to avoid
waste inventory in the site and also, to avoid higher contaminated of waste.
8. Provide more safety tools and equipment that are needed in processing their waste.
ANALYSIS
References
Internet Sources:
www.evrmctacloban.com.ph
www.bingsearch.com
www.wikisearch.com
www.ico.com.au
Resource Person:
Mr. Michael Y. Garin – PCO Head, Housekeeping Linen & Laundry Section
Appendix
3. How did your risk management help and affect in the waste management?
6. What are the types of waste does EVRMC have? How they classified those waste?
8. When is the schedule of collecting the waste from the ward? Storage? And
transporting it to the dumpsite?
10. How many personnel maintaining and operating the waste management?