Maintenance Manual

8242 DECT handset

8AL 90310USAA
July 2014
Maintenance Manual –
8242 DECT Handset

Table of contents

1 About This Document ........................................................................................................................................................ 3

1.1 Audience ........................................................................................................................................................................... 3
1.2 Important note: ................................................................................................................................................................ 3
1.3 Abbreviations ................................................................................................................................................................... 3
1.4 Document History ............................................................................................................................................................. 3

2 Handset - Service Menu Management .............................................................................................................................. 4

2.1 Service Menu access ......................................................................................................................................................... 4
2.2 Service Menu Parameter Definitions ................................................................................................................................ 4
2.2.1 Master Reset ................................................................................................................................................................ 4
2.2.2 Reset settings ............................................................................................................................................................... 5
2.2.3 Site Survey Mode ......................................................................................................................................................... 5
2.2.4 HS Logs ......................................................................................................................................................................... 8
2.2.5 Status ........................................................................................................................................................................... 9
2.2.6 IPEI ............................................................................................................................................................................. 10
2.2.7 Demo mode ............................................................................................................................................................... 10
2.2.8 Wideband ................................................................................................................................................................... 10
2.2.9 Test Tone on OK key .................................................................................................................................................. 11
2.2.10 Handover Criteria .................................................................................................................................................. 11
2.2.11 Central Directory ................................................................................................................................................... 11

3 Handset – Test Menu Management ................................................................................................................................ 12

3.1 Test Menu access ........................................................................................................................................................... 12
3.2 Test menu Parameter Definitions ................................................................................................................................... 12
3.2.1 Display test ................................................................................................................................................................. 12
3.2.2 Keyboard test ............................................................................................................................................................. 13
3.2.3 LED test ...................................................................................................................................................................... 13
3.2.4 Vibrator test ............................................................................................................................................................... 13
3.2.5 Battery test ................................................................................................................................................................ 14
3.2.6 Audio test: .................................................................................................................................................................. 14
3.2.7 Earpiece tone test: ..................................................................................................................................................... 14
3.2.8 Speaker tone test: ...................................................................................................................................................... 14
3.2.9 Headset tone test:...................................................................................................................................................... 15
3.2.10 Headset Loopback test: ......................................................................................................................................... 15
3.2.11 Speaker Loopback test: .......................................................................................................................................... 15
3.2.12 SD card test ............................................................................................................................................................ 16
3.2.13 Bluetooth ............................................................................................................................................................... 16
3.2.14 SW info .................................................................................................................................................................. 16
3.2.15 DECT Mode ............................................................................................................................................................ 17
3.2.16 Prod Data ............................................................................................................................................................... 17
3.2.17 Provider ................................................................................................................................................................. 17
3.2.18 Ex-factory default .................................................................................................................................................. 18

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1 About This Document

This document describes the features available through the Service Menu and the Test Menu in the 8242
Dect Handset. We describe how to operate the handset without going into details of its operations
features. Complete description of operations features is addressed in a separate document.

1.1 Audience
This maintenance manual is dedicated for people who are in charge of the installation and the support
of the 8242 Dect handset, (Technicians, system administrators, field experts…)
This document is not destined to End User.

1.2 Important note:

This document is available only in English version.
In the menus and screenshots, there is a mix between English and the local language.

1.3 Abbreviations
Term Description
BP Business Partner
DAP DECT Access Point (IP Dect)
base (IBS or RBS)

1.4 Document History

Revision Author Issue Date Comments
01 EPE Document created
02 PCT After A-LE internal review

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2 Handset - Service Menu Management

This section describes how to use the feature “Service Menu” available only to vendors or BPs or
administrators of the handset.
The document will also describe some options available in the Service Menu.

2.1 Service Menu access

This menu is normally used to reveal features not used/seen by the end-user. By means of a special key
sequence a special service menu can be accessed. This service menu enables some special features like
Master reset, Site survey mode, Handset logs, Status, IPEI, Demo mode, Wideband and Test Tone.
To access the service menu, do as following step:

STEP 1 : In idle homepage, press to get menu screen > Type *7378423* (mnemonic: *service*)
from the keypad to display the Service Menu

2.2 Service Menu Parameter Definitions

The Service Menu is not dedicated for end users – only for Installers and Suppliers.

2.2.1 Master Reset

This feature allows the Admin to clear all changed parameters, including registration, to manufacturing
defaults.
Valid inputs: Yes or No

Screenshots

The display will then show ”Please wait….” and handset will restart and initial state will be shown in the
handset:

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2.2.2 Reset settings

This feature allows the Admin to clear only the changed parameters in Settings menu to default, without
clearing the registration. Same function as the Reset Settings in the settings menu. Please note that it
does not reset the Alarm settings, nor clear local contacts, nor calendar appointments, nor Alarm nor
ringing melody selection and volume level.
Valid inputs: Yes or No

Screenshots

2.2.3 Site Survey Mode

This feature allows the user to enable the Site Survey mode. Once Site Survey mode is enabled, it will
remain active until it is disabled or the phone is restarted.

This mode is intended for debugging purpose and shall not be used for normal end user operation (while
active, this mode can interfere with other features of the phone).
Valid inputs: On or off

Screenshots

In Site Survey Mode the handset MMI shows the RFP to which the handset is locked to and the
corresponding signal strength (RSSI).
Handsets in site survey mode can display up to 5 Bases/DAPs with the strongest signal strength.

Note: In this mode, battery autonomy is reduced.

Valid Inputs: On or Off

Legend for the site survey:

Line 1: Lock State | Frequency | Slot | Base RPN locked |
Line 2: RPN (up to 5 Bases/DAPs)
Line 3: RSSI (up to 5 Bases/DAPs)
Line 4: A field CRC error | X field CRC error | Z field CRC error | No Lock / Lock to: base number
Line 5: Quality index | Slow/Rapid Measurements | Syn error field | Fading.

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Or when Vol- key pressed:

Line 4: RFPI in octal
Line 5: RFPI in hex

Lock State Freq Slot Base/DAP RPN

RPN
RSSI Up to 5 bases/DAPs
Up to 5 bases/DAPs

Parameter/Line Description
RPN The line contains the list of base stations identified by the handset as
RPNs of the bases in respect to the signal strength values below. Up to
5 RPNs can be displayed.
-dBm (Signal This indicates the actual signal strength information (RSSI) to the base
Strength) station the current handset is locked to and additional RFPs visible.
RSSI unit is -dBm. The RSSI value increases the closer the base is to the
handset.
If the base could not be detected, the RSSI value will decrease and
after a while the entry will be deleted, if e.g. the dummy-bearer
position has changed or the RFP is unreachable.

Note:
- Long press on * key: Slow/Rapid measurements
- Long press on # key: No Lock / Lock to base

Note : For more detailed information, please refer to “DECT and IP-DECT Engineering Rules and Site
Survey Kit Manual (8AL_90874_USAAed01)”

The site survey is shown together with the normal display, using the top third of the screen area. It is
displayed in all modes: Idle, conversation, etc…

Screenshots

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The Site survey can freeze the result, it can be hidden for the user and be unhidden.
This is controlled via the side function key:

1. Press: Result is frozen and a “P” is shown to left upper corner

2. Press: Site survey display is now hidden
3. Press: Back to normal view

Screenshots – after side function key press

There is 1 additional screen by pressing volume keys.

Vol - additional screen with RFPI
Vol + back to the initial screen

Screenshots

Important Note: When the Site Survey mode is activated, the 3 lateral keys (Vol+, Vol-, Function Keys)
are dedicated to the Site Survey Mode management.

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2.2.4 HS Logs
The HS log is a debugging feature that allows Admin to retrieve low level interesting messages from the
handset.

HS Logs Description
Log error These are debug error logs retrieved from the PP log file. The last log
retrieved is formatted into:
Error: Log event error code. Valid value is 0000 to FFFF (in Hex).
Line: Location within the software code which triggered this error. Valid
value is 0000 to FFFF (in Hex).
Address: Register bank and/address from which error occurred. Valid value is
00000000 to FFFFFFFF (in Hex.)
Timestamp: Date and Time when the log error event occurred.
Log Assert This reports of the function/exception handler that run after an erroneous
state in handset operation.
Next assert ID: Immediate exception handler ID to be run when a specific
error occurs. Valid value is 00 to FF (in Hex).
Assert address: Register bank and/address where an exception handler is
executed as a result of the error which occurred. Valid value is 00000000 to
FFFFFFFF (in Hex.)

Screenshots

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2.2.5 Status
This provides the present condition of the handset and the base station to which the handset is locked
to.
Some of the information available in this mode are described in the table below (this information is
updated during location request update from the DECT system).

Parameter Description
SW Version Software presently installed in the handset: SW version, branch, date and
time of the build (for e.g.: 67.80 Branch: 0005 14-04-2014 14:53).
HW Version Current hardware module used in the handset:
For e.g.:
V3R3 where V3 is the PCB Version and R3 is the Schematic version
D: 1.1 is the display driver used in the phone
DECT Band Operating frequency of system. DECT band includes US, EU, SA, N/A
options.
Battery Level Current handset battery energy level (in %).
IPEI Unique identifier of the handset
RSSI Current Rssi level of the handset
Power Level Current power level of the handset
Frequency Operating frequency area of the handset
Mode: This shows the current DECT mode the handset is configured to use.
The mode is automatically detected based on the carrier channel
and carrier offset and how it match the actual carrier frequency.
There are 3 modes:
INT, OTHERS or Unknown
Free memory Number of bytes currently not used by the handset

INT: This is either EU_DECT or MALAYSIA_DECT

OTHERS: This is either US_DECT, SA_DECT, TAIWAN_DECT, CHINA_DECT, THAILAND_DECT or
BRAZIL_DECT
Unknown: UNKNOWN_DECT_MODE

The different XX_DECT modes are:

China DECT is 10 frequencies from 1902.528 to 1918.080, normal output power.
SA (South America) DECT is 10 frequencies from 1911.168 to 1926.720, normal output power.
Taiwan DECT is 8 channels in the EU DECT, channel 2-9, normal output power.
Thailand DECT is 3 channels on the frequencies 1902.528, 1904.256 and 1905.984 MHz, normal output
power.
Malaysia DECT is 5 channels in the EU DECT band, channel 5-9, reduced output power, 20 dBm.
Brazil DECT is 5 channels on the frequencies 1911.168, 1912.896, 1914.624, 1916.352 and 1918.080 MHz,
normal output power.

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Screenshots

2.2.6 IPEI
The IPEI (International Portable Equipment Identity) is a unique identification of portable part (handset)
and DECT Repeater. The IPEI is formatted and displayed in Hexadecimal, Decimal, and Octal formats

2.2.7 Demo mode

The demo mode disables the screen saver, so be aware of that when this mode is enabled battery
consumption will increase and the handset cannot be switched OFF.

2.2.8 Wideband
When Wideband mode is enabled (On) the handset support G722 codec, but to ensure Wideband audio,
remember to enable the wideband codec on system and base station (IPDect) as well. When Wideband is
disabled (Off) Narrowband codec are used, the option Prefer is not supported for the moment.
Caution: Wideband for DECT handset is only supported by some equipment. Refer to system installation
and configuration. Shall be left Off unless requested by Alcatel-Lucent staff.

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2.2.9 Test Tone on OK key

When this feature is enabled (On) a 1 kHz test tone can be put into the audio streaming, e.g. when a
call has been established press the OK key of the handset (where this feature is enabled) and the test
tone is streamed through to the counterpart handset.
Caution: This feature only works if the handset is registered in GAP mode.

2.2.10 Handover Criteria

Change the handover criteria for the HS. In AGAP the handset receives information from system to set
the handset in either “Normal” or “Noisy” mode. If one of these modes is changed on the handset, it is
kept till handset reboot. The “Enhanced” value cannot be overwritten by the PBX. Using this mode the
system operator can overwrite any value sent to the handset by the PBX.

2.2.11 Central Directory

Enables and disables the central directory feature available on some DECT systems. This allows the
handset to initiate a central directory call when entering central directory menu. If the DECT system
does not support central directory it is recommended to turn this feature off.

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3 Handset – Test Menu Management

This section describes how to use the feature “Test Menu” available only to vendors or BPs or
administrators of the handset.

3.1 Test Menu access

This menu is useful for installers or support people to check that the hardware (Keypad, display, etc…)
is working as expected. By means of a special key sequence a test menu can be accessed.
To access the Test menu, do the following step:

STEP 1 : In idle homepage, press key to get menu screen > Type *8378* (mnemonic *test*)
from the keypad to display the test Menu

3.2 Test menu Parameter Definitions

The Service Menu is not for end users, only by installers and suppliers.

3.2.1 Display test

Test if there are any pixel errors in the display. Will automatically switch between the different colours
and await user feedback at the end.

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3.2.2 Keyboard test

Tests if all the keys are working as expected. Tester is requested to press all the keys on the HS for this
test to pass. When the key is working as expected the red square will become green.

3.2.3 LED test

The LED test consists of two parts. First the backlight on the display and the keypad tested and
afterwards the (Red/yellow/green) LED is tested and finally the speaker key LED.

3.2.4 Vibrator test

Tests if the vibrator of the HS works.

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3.2.5 Battery test

Tests if the Handset is inserted into the charger (cradle) or removed from the charger.

3.2.6 Audio test:

The Audio test consists of several sub tests. In the following these will be described:

3.2.7 Earpiece tone test:

A 1000 Hz tone generated in the earpiece.

3.2.8 Speaker tone test:

A 1000 Hz tone generated in the speaker

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3.2.9 Headset tone test:

A 1000 Hz tone generated in the headset, a headset should be inserted into the HS at this point in time.

3.2.10 Headset Loopback test:

The purpose is to test that audio path from headset’s microphone to headset’s earpiece is function. The
tester blows or speaks in the headset’s microphone and verifies that he can hear it in the headset’s
earpiece(s).

3.2.11 Speaker Loopback test:

The purpose is to test that audio path from handset’s microphone to handset’s earpiece is function. The
tester blows or speaks in the handset’s microphone and verifies that he can hear it on the handset’s
speaker.

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3.2.12 SD card test

Intended to check presence of SD card and if yes, gives SD card Datas. Datas are manufacture number,
card size etc...
Caution: SD card features not available in R100

If no card is inserted, the following screen shot will ve shown:

3.2.13 Bluetooth
In the Bluetooth menu it will be possible to see a status indication and RSSI information. The OK and Fail
status is based on the threshold and the actual RSSI measure shown in the
menu. If above threshold the screen will show OK.

Caution: Bluetooth feature not available in R100

3.2.14 SW info
This menu will read out the version of the SW

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3.2.15 DECT Mode

Dect infos as seen in the screenshot

3.2.16 Prod Data

This is the important production data of the handset:
BB status: 0x01, RF status: 0x02 and Scan status :0x01 is the only valid values for a handset that has
passed all production tests.
Prod. date (YYYY-MM-DD): 2013-11-13
Model Variant: 0x00 (If any new variation of the handset, the variation will get a new variant ID)
PCB version and SCH version define the HW Version given in Status screen
PCB Version is the Vx and Schematic version is the Ry in the HW version: VxRy

3.2.17 Provider
Reads the MMI provider and System provider EEprom fields and presents them to the user. Used to verify
that the HS is configured to the right customer.

0x60 Alcatel GAP

0x61 Alcatel AGAP

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3.2.18 Ex-factory default

This feature allows the user to clear all settings to default, including registration and brings the HS to
normal condition and initial state.
Valid inputs: Yes or No to confirm

Note: There is no difference between Ex-factory default and master reset

Legal notice:

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent.
All other trademarks are the property of their respective owners.
The information presented is subject to change without notice.
Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2014 Alcatel-Lucent. All rights reserved.

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